1. Durant Loft

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Oakland, CA

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Durant Loft

3.3 (6 reviews)

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Atlas Apartments - Collection Level Living Room

Atlas Apartments

(133 reviews)

Oakland Chinatown

I recently had an issue where my entire key set (key fob for apartment, mailbox key, and car keys)…read moreall fell down the trash chute. It was literally as I was about to head out so I couldn't even get back into my apartment. Good thing I had spare car keys and I was able to get my key fob replaced right away! Concierge was very helpful in that area! I also needed to replace my mailbox key and that also required a separate work order but Jeff the property manager of Atlas assisted me right away! He was able tuse his master key so I get my packages out of the mailbox! I am very appreciative of his help! Thank you to all the Atlas staff that help us with mishaps such as these!

Hi, I tried to find Atlas Garage which is the parking garage owned by Atlas Apartments. I used this…read moreAtlas Parking garage last night on 13th Street in Oakland and they very specifically quoted it is $50 overnight. I thought this was very expensive for an average and not very nice area of Oakland. I put my car in the garage about 9 pm last night. The garage itself was clean and fine no problems. However when I checked out about 9 am this morning the bill was $71 and I called the attendant. The attendant explained that the $50 charge is only if you park your car at midnight and leave the next morning. He admitted that everyone complains but the management wont do anything about it. He said he sympathized with my position but said that no one in management will do anything about it. So we both smiled and I drove off. He was a good person. I don't like deceptive deals like this. They said $50 overnight. They did not detail any other considerations or time constraints or that there would be other fees. Sure $21 won't break me either but it is the principle. I would not rent apartments from any company that had deceptive practices like this and that didn't think they should do anything to fix it. I told the attendant I would never use this parking garage again. And he said he understood. Is that their business model to bilk their first time customer and to make sure that customer will never come back again and will certainly give them a bad review on Yelp? How bright are they? Jerks.

The Grand Apartments by Essex Property Trust

The Grand Apartments by Essex Property Trust

(108 reviews)

This review is specifically about the maintenance team at The Grand. I've lived here for 3 years…read morenow and the maintenance team has been top notch the entire time. When I file a request for something to be fixed or looked at, I get a response either same day or the day after. If the fix might be complicated, I receive a phone call walking me through my options and asking what I prefer. I want to give a special shout out to Amalia, who, over the years, has went above and beyond multiple times in helping me set up my apartment. - When I first moved in, she spent over an hour helping me install blackout curtains in the bedroom to make sure I wouldn't damage anything while doing so. - When I removed a bunch of artwork from my wall recently, she came by twice in one weekend to repair and paint over all of the nail holes and some cosmetic damage caused by sticky tape. My apartment walls looked good as new after. - Whenever I see her in the hallway and have random questions about home care, she takes the time to explain it to me and recommend an option. It's experiences like this that make a 5 star apartment living experience. Thanks Amalia!

Property management had the nerve to response and say my thoughts were unwarranted.. HA ! What a…read morejoke ! Reviews are the experience /opinion of the writer.. you can't debate my experience! .. Now carry on , I am thankfully retired and Blessed that I am not working with or for any unprofessional companies in this present day work force Good Day and Good Luck .. LOL .

1717 Webster

1717 Webster

(34 reviews)

Uptown

forced to hire a mold inspector after a stain on my wall kept growing. For a year now the building…read morekept brushing it off till mold grew on the surface. lab results came in, MOLD! This is extremely dangerous for my toddler.. the solution presented was "guard for the shower"even with the lab results.. ZERO senses of urgency. all this money to be living in a unlivable unit, smh avoid this building like the plague! they don't care about their tenant safety.

After living here for two years, I couldn't recommend this place in good faith. Here's why:…read more - Awful property management: Easily one of the worst I've ever dealt with and a key reason why living here is unenjoyable. They fail to proactively communicate, email response times can take weeks or up to a month, and they've blatantly lied to me about policy changes. - Butterfly MX: This is the system used to manage the front door. It is broken constantly and down for months at a time. You will not know when it's going to be fixed, nor why it's constantly down. This will impact receiving deliveries or your guests. - Dog owners: Pet owners are allowed to simply let their pets urinate (and sometimes defecate) in common areas. The 6th floor elevator bay and dog run has a smell that only prisons in the third wold know. - Trash/Recycling: While you will be shown trash/recycling/compost chutes on your tour, it's all smoke and mirrors. Those chutes are often off and do not allow you to dispose of recycling or compost in it. Heck the building itself doesn't even compost. That means you're forced to go to the basement anytime you want to get rid of waste vs being able to use the chutes that are there for... I have no idea honestly. - Washer & Dryer: Washer and dryers are in-unit, but they are more hassle than help, specifically the dryer. You have to dry clothes generally 2-3 times just to get them to normal dryness, you have to empty a very small water tank, and it will simply turnoff if it senses the clothes are dry even if they're damp or completely wet still. - Kitchen Sink: Another design flaw, but kitchen sinks are very shallow for no apparent reason. This causes quite the splash zone when washing dishes and is just a cheap cost cutting measure. - Theft: You're told that they have a secure bike room, but that happens to not be the case. I along with many other residents had our bikes stolen from the bike room even though there are cameras, they were locked with U-locks and cables, and the door requiring key fob access. Instead of providing any support, management simply sent out an email notifying residents of what took place and offered no support (sharing camera footage, key fob badge records, etc.). Their response: "we're not an investigative agency" Don't let the rooftop pool and clubhouse fool you, there ain't no luxury in sight here. You will be treated like an inconvenience as a resident, and will quickly learn that what you saw on the tour is far from reality of what life is like living here.

Bel Aire Courtyard Apartments

Bel Aire Courtyard Apartments

(31 reviews)

Adams Point, Lower Hills

I've lived at Bel Aire Courtyard Apartments for over a year. The complex is clean, well maintained,…read moreand secure with Amazon lockers, and multiple security cameras set up throughout the building. Some unit highlights include hardwood floors, ample lighting, new appliances, and tons of overhead cabinet space. Onsite smartphone operated laundry is also a great convenience. The Adams Point neighborhood is safe, serene, and the apartments are a close walk to 19th St. BART station. Ming, the onsite building manager is super-attentive and helpful with quick repairs or favors (eg. watering plants when out of town). Robert, the owner is caring, responsive, proactive and keeps himself in the loop with everything. This is by far the nicest apartment I've lived in during my 7 years in Oakland and I highly recommend living here!

Let's review: The…read moregood reviews are from before Premium Properties took over. There's a reason for that. Here's what the property manager told me on tour vs reality: "We're getting a bike room fall of 2024." No bike room. "Landlord pays water and garbage, tenants pay PG&E." Nope, tenants pay ALL utilities. "I don't think there's an extra fee for dogs." It's an extra $150 per month. "We're going to replace these crappy windows with weird opaque speckles." Nope. "We are a secure building with 16 security cameras." Doesn't matter if people are getting in and stealing shit anyway. Here's what Premium Properties told me before/at move-in, vs what I found out later on: Lease: "Tenant acknowledges building is master-metered for water, sewer, gas, and Electric." Natalie at Premium: "Yes, all utilities are flat rate." Selena at Premium: "Yes, all your utilities are flat rate." Later, Selena: "Your utilities are all set up and will be billed through the client portal! NO NEED TO CALL PG&E!" Reality: PG&E turned my power off 8 months in because no one had set up an account for me. They told me if I wanted power I'd have to set up my own account and pay a back balance, then sent me a bill for $470. Premium gave me the excuse the lease had a typo and some mistakes were made and oh well not their problem. (Odd. Turns out this happened to multiple other neighbors, and they were given a different excuse.) One day I caught a shady guy wandering the complex looking into people's windows. He wouldn't leave. I went to the manager. Manager said, "oh yeah I told him to leave." Oh really, well he's still here, so maybe do something about that?? I told them I'm moving out and I am getting like 2 notices a week that they plan to enter my unit to show and then nothing happens. They harass you 120 before your lease expires to tell them you'll renew or move. The emails are ended with the sentence: "Thank you for your anticipated cooperation." LOL.

Durant Loft - apartments - Updated October 2026

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