I called Daniel Sr. (the owner) and requested if he can take a look at my old pool pump, which had…read morestopped working. I told him I needed their consultation service ASAP, 'coz I'm afraid my pool will turn green if there is no water circulation. He told me that he would call me back in 30 minutes, and in less than 30 minutes, he called me right back and informed me that his son Daniel Jr. would be in my place within 15 minutes. After I hung up the phone, his son Daniel was already knocking on my door. Daniel Jr. is polite and respectful, checked my pool pump and timer, and he told me that my pool pump had already given up and needed a replacement. He gave me a quote for a replacement, and his price is within the price range (I already checked how much it will cost to replace it). Daniel Jr. told me that he would come the following day around 7 a.m., and the next day, he was already at my place before 7 am. He got the job done in less than two hours; he cleaned his work area and helped me set up the new pool pump. Overall, my experience with this company is top-notch, with 100% customer service in mind. I highly recommend them, and you will not be disappointed.

They did an excellent job replacing my spa pump and filters quickly. They were friendly and…read moreinformative.

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

It was a bit difficult to first contact him but I was patient because I wanted to meet Tim and…read moreexperience his pool service. I am very happy I did. I feel he is genuinely nice and knows his business. I am happy he didn't rush thru the service and gave us his time - it's important to me for someone to be personable, reliable and honest. I will definitely contact him again. Great job !

We starting using Tim a few months ago, and we couldn't be happier! Tim is very consistent and does…read morean excellent job! He is a great communicator, and is incredibly dependable! If you are in need of a fantastic pool guy, Tim's your man!

When we were trying to decide which contractor to go with for our pool remodel, we kept coming back…read moreto Ensar, the owner of Waterfall Pools. There were many things that made us go with his company; his trustworthiness was number one! We also loved his design eye, his pricing, his all in-house crew, his friendliness, and his hands-on approach to making sure our project turned out just the way we wanted. His crew worked so hard, many times on Saturdays and even a couple Sundays, to make sure our project was finished when we needed. We cannot say enough good things about Ensar and Waterfall Pools and we are so happy we decided to contract with him.

We couldn't be happier with the work Waterfall Pools did on our backyard. They removed our old…read moreconcrete, installed pavers with proper drainage, resurfaced our pool, built a fire pit, and created a custom outdoor kitchen. The whole space feels completely transformed. One of the things we appreciated most was working with Ensar and Sevgi. Ensar's experience really showed throughout the project, and Sevgi had so many great design ideas. They suggested things we never would have thought of, and those little details made a big difference in the finished project. Whenever we had questions or wanted to make a change, they took the time to talk it through and made sure we were happy. The quality of the work was excellent, and we felt we got great value for what we invested. They never cut corners, and it was clear they cared about doing the job right. Knowing everything was built correctly and backed by their experience gave us a lot of confidence throughout the project. They also handled all of the city permits, which took a lot of stress off our shoulders. Communication was always good, and we knew what was happening every step of the way. Now we spend so much more time in our backyard. We swim, cook outside, and sit around the fire pit in the evenings. It's become our favorite place to relax and spend time together as a family. If you're looking for a contractor who does quality work, pays attention to the details, and genuinely cares about the finished product, we highly recommend Waterfall Pools. We wouldn't hesitate to use them again.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

I can't say enough great things about Steve! Our previous pool company left our pool green and…read morecloudy right before an upcoming party. I called Steve, and he responded immediately. He came out right away and had our pool crystal clear and sparkling by the very next day. Since then, Steve and his team have been incredibly reliable, responsive, and proactive. They're always helpful, easy to communicate with, and truly stay on top of everything our pool needs. It's such a relief knowing our pool is in good hands. I highly recommend Steve and his team!

My mom saw his number on his truck and she called for her above ground pool. Steve is such a…read moresweetheart. He really helped my mom out. He responded right away and came out to look at the pool. He followed up with my mom a week later and offered to come by and check the chemicals in the pool. He offered suggestions on how to maintain the pool for the future. His customer service is off the charts and he is customer service oriented. Wish there were more people like this gentleman in this world. Thank you Steve!!

Highly recommend trusting Chris with your pool! Our previous pool guy failed to properly maintain…read moreit and ghosted us when it turned green! We reached out to Chris for "Green to Clean" treatment and I cannot stress enough how happy I am that we did. Quick and clear communication, made an appointment right away and it's almost hard to believe how much better the pool looks in just a few days. He now does our regular pool maintenance and I can rest easy knowing our pool is in good hands. High quality, knowledgeable, competent work at a very reasonable price!

Chris started with us about 4 months ago and he's done a great job solving the problems we had with…read moreour pool...easy to communicate with.