Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Luis and Matthew were wonderful! After a major HVAC situation that involved gallons of black water…read moreand my sectional, I needed an emergency cleaning. They were so professional and fast. I was able to share the areas most effected by the water damage and they went to work. It looks great! I'm so grateful.

Mike H. and Rich picked up and delivered my oversized wool/silk rug that had several visible stains…read morefrom spills. The team took several weeks to clean but it is because they wanted to take extra care on some of the harder to clean stains. The rug came back clean, fresh and stain free and the guys were so friendly and really took seriously making sure it was placed just right for the room. Very very happy with this job!

YourCleanCouch did an excellent job cleaning our previously owned UPPAbaby strollers! Vlad and Vlad…read morewere punctual, responsive, thorough, and incredibly kind and trustworthy. They paid great attention to detail and took the time to do a really thorough job. The strollers look fantastic, and we couldn't be happier with the service. I would absolutely recommend YourCleanCouch to anyone looking for a professional, reliable, and high-quality cleaning service!

DO NOT USE THIS COMPANY. I have never left a negative review before, but they ruined my couch. It…read moreused to be white and they turned it gray. I have tried to sort this out directly with them for the past two months but they have sent me on an endless loop of customer service representatives and have been so rude. They tried to blame me for it turning gray by saying that my couch was very old (it is only three years old) and that it's stained both because I had never cleaned it before but then also because I had cleaned it before. As you can see from the grid stains it's clearly from the vacuum or cleaner that they used. I simply requested a refund for the service, which I felt was more than reasonable, given the expense that I will have to further pay to reupholster the couch or replace it. Unfortunately, I had to file a claim with the Better Business Bureau.

Fantastic customer service and cleaning. My sofa looked as good as new…read more They were also the first to respond.

Really happy with Carpet Diem's service. Shlomi was responsive, worked really quickly, and was…read morehonest with his recommendations. He was able to clean my rug the same day as the in-person quote, and the price was very fair for the service. He is extremely knowledgeable about upholstery and carpeting and was able to make recommendations for how to keep my rug clean in the future. I will definitely use Carpet Diem again!

They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

Got my large couch cleaned - The service was great, efficient, professional and reasonably priced,…read morewould recommend

I'm so happy with how my sofa turned out and I'm honestly really pleased with the results. The…read morewhole experience was great. I would definitely recommend this service to anyone needing their upholstery cleaned. I'll absolutely be using them again!

The team at Spotless Cleaners went above and beyond. They arrived in the time frame they said, had…read morethe cleaned rugs delivered when they promised, removed a tough makeup stain from a bed headboard, and cared overall about providing a high-quality service. They lifted the furniture to place the rugs and the rugs were treated with great care. I highly recommend Spotless.

Deep cleaned my white couch and it looks so much better…read more I hired a different company that was very highly rated and expensive to clean and they didn't get a lot of stains out. Local Green Clean was well priced and told me I needed to deep clean with shampoo instead of just steam clean, which worked. They came the next day and got it done. Highly recommended

It was a little tough to decide on 3 or 4 stars with this company, but I decided on 4 because I…read morebelieve that the main part of the project was done WELL, and with integrity. Nicky, who I believe is the owner of a small business, made me an offer that was much more expensive than the other 4 quotes I had gotten through Yelp. He was available the following day, but I noticed that he had no reviews on Yelp. That alone is a concern of mine, so I told him it's a "no-go" if he's the most expensive guy with no reviews. He basically let me name a fair price, so I kind of low-balled him because of the no-reviews thing. I told him I'd leave him a thorough and fair review if I used him, and we both accepted. Nicky showed up the next day on time. That was pretty easy, as he left himself a 4-hour window, whereas other companies were asking for a 2-hour arrival window. No biggie, but that could be a concern for someone with a busy schedule. He did wear a mask upon leaving the car, and told me I didn't have to (which I appreciated). He wound up taking it off later with my permission, and I have a lot of respect for his asking. Like many service providers, he was very willing to "double park" in our co-op's private parking lot, where he's not even supposed to park at all. I thought that was presumptuous and inconsiderate, but I directed him to a spot in the lot that I know to be unregistered to anyone. Nicky was quick to get set up. I checked in on him more than a few times during the service and he was good to go. My situation was not ideal, as the vent where the dryer unit's exhaust exits my garden apartment is smack-dab right above a steel awning that covers my entrance. If it wasn't for this awning, I'd have done the cleaning myself. So he needed to get a tall ladder and set it up alongside this awning (which is maybe 4' wide), and at times, lean over the awning to remove the vent cover, which was attached with screws. (See photo of vent cover.) The one thing that I really did appreciate about Nicky was this: In the middle of the job, when he finished using his pro vacuum from inside my apartment, he decided to use his brush going in from the outside, from the ladder at the awning. If he didn't do this, I wouldn't have known any better. I thought it took great integrity to do the right thing in this instance, since that part of the job is very difficult, and somewhat dangerous. At one point, he asked me to hold down the bottom of his ladder, which I gladly did, and I think that's when he was putting back the vent cover... which leads me to my main complaint. Earlier, he showed me how he used a small piece of black tape to keep the vent closed for some reason. I didn't know what he was showing me that for, and didn't go into it because Nicky speaks with a little bit of an accent and was sometimes just a little difficult to understand. Upon paying him (I'm glad he had a credit-card reader to attach to his phone), I allowed him to charge me an extra $25 because he had done a good job. At the end, he asked me if I wanted to leave an extra tip, and I was like, "Bro, that's what the extra $25 you charged me was for." Maybe I'm a dick. I don't know. After he left, I noticed the black tape all over the vent cover. Will it stay? Probably... I don't know. Does it look pretty? Hell no. Would I have been OK with it if he had ASKED me? I'm really not sure. It's much easier to remove screws than it is to put them back in, generally. But I really would have appreciated his letting me know before I paid. I would have held on to that extra $25, as I have to remember this every time I come home now. Honestly, I would definitely have used Nicky again if my job were an easier one, but I can't get passed the black tape thing, and the lack of communication surrounding that issue. I think that--if you have a standard project that lacks some crazy kind of challenge--Nicky is fine for the job. He's a decent, good guy, but needs some more experience looking at things from the customer's point of view with regards to the finer points of customer service. Sorry for the book!

Wow, these guys are good. We have a white shag rug and a little dog who loves to pee in a certain…read morespot.. clearly those two don't mix well. I called around 10+ services, and this company was the most responsive and the fairest price. I was a little skeptical about in-home carpet cleaning vs offsite (especially for a rug with old dog pee), but the price was right and the wait time for offsite was too long. Our technician was named Vlad and he walked us through the entire process. There was NO pushy upselling (which happens a lot with carpet cleaners) and we enjoyed his approach so much that we also asked him to clean the couch. A couple of hours later, the stubborn pee smell was OUT and the sofa looked brand new. I even got to see the dirty water at the end -- and it was pretty gross 10/10 will definitely book them again!

Unfortunately, Cleaning Venture NYC didn't meet my expectations. I didn't see a difference after…read morerequesting an advance cleaning process on my mattress (as seen on the photos). This is my first and last time with this company. Never again. They're deceiving!!! Do yourself a favor and stay away!

They were very thorough and organized. My 9-year old loved the careful arrangement of his toys and…read morebooks, and the special folds they made on his blanket, tissues, etc. wonderful.

isabela and ilena were great. very kind and thorough. stove looks brand new. did a good jobread more

Excellent service.. Professional, polite, and affordable. It took a long time to find a company…read morethat does exactly what they promise. I appreciate your help. Thanks again!!

No need to buy a new carpet. Send them your carpet and it will be returned brand new. They did such…read morea great job, I still look at it and wonder if it is really mine. Wow. Thanks.