Well in case you missed it... the cookie dough latte is back!! All of the ice cream flavors have retuned to Dunkin after all these years. And after boycotting dunkin after they discontinued these flavors, I am a returning customer. The Lake Ronkonkoma Dunkin is one of the only drive through in the area. Most of the time I swing by in the afternoon noon or evening time and although sometimes the person at the drive through is difficult to understand through the speaker. They are quick and always get your order right. Although they have a drive through there is ample parking. I haven't been inside in many years but the drive through experience in the afternoons and evenings is quick. If you haven't tried any of the ice cream flavored drinks, this location is the place to do it! read more

Dunkin' - Medium cookie dough iced latte - Donuts Near Me - Ronkonkoma, New York

Service was a bit iffy, as it seemed like the staff didn't know what they were doing. But we picked up a cake to celebrate Bubs birthday with the fam. We got a big cupcake cake and the fam raved about it. What makes Baskin Robbin's ice cream cake so yummy is there is there is actual cake in there. Definitely one of the larger Dunkin' locations and they have a drive through. I would prob head through there if in the area again. read more

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Terrible service. long lines one person working who was processing the multiple orders while the other was texting in between of receiving payments at the cashier. I had to say something to her. This review is more for the management of this establishment in hopes that they do the right thing for customers. read more

Literally my favorite Dunkin! Always great service and my coffee is made perfectly. Only downside is the drive thru entrance is horrible and causes scary traffic. Jams read more

This is now my favorite DD in the area. It's only a few minutes out of the way . I appreciate It's cleanliness more than ever and spacious parking lot. Very convenient to get to. Staff is pleasant too! Very pleased with the drive-thru and the fact that they always get our order correct. Let's not forget that they teamed up with Baskin Robbins that offers the most delicious tasty ice cream treats and cakes. If you choose they have a small sitting area to eat and relax in. read more

I'm glad I moved out to Lake Ronkonkoma. It's given me a fresh look at this lengthy island and provided me with opportunities to visit new places...like Dunkin'. Ha! Of course Dunkin' is nothing new to this frequent flyer, but the Lake Ronkonkoma Dunkin' is a place I've only just started to visit (back in March upon my Suffolk move) with mostly positive results. You see, this Dunkin' is quite different than my little New Hyde Park coffee spot. That Dunkin' is tiny and doesn't offer up too many frills like this Lake Ronkonkoma one can. What frills, you say? Ah yes, frills in the form of a drive-thru, Baskin Robins, and Nitro cold brew. All of these things are definitely found at other Dunkin's, but it's new to me and my old local stop...so no judgement. Honestly, that nitro on tap was completely new to me. I had never seen a Dunkin' with this available. I'm used to Starbucks rocking this coffee option, so one morning I had to give Dunkin's version a shot. Unfortunately, I think the sweet cream that was supposed to be on top of this cup of Joe was missing, the taste was a little too bitter for cold brew, and that aforementioned cup was quite small for the price...perhaps nitro cold brew isn't widely found at Dunkin' for a reason. Besides that, I'll give Lake Ronkonkoma's Dunkin' plenty of props for having my coffee ready to go every time I order it ahead on the app. Employees have been semi-friendly (which is all I can ask for) as well and the place seems to be kept pretty clean. Most importantly, the coffee is made correctly and tastes good. That's the one thing any avid Dunkin' drinker might say: No two Dunkin's make their coffee the same way. It's an unfortunate reality of Dunkin', but a truth which has honestly shied me away from them more and more over the last year or so...I digress. Let's just say this Dunkin' does things right (or at least has up to this point). Overall, Dunkin' of Lake Ronkonkoma offers up just about everything I can ask for from a coffee spot (at least of their caliber). I'll continue to visit this Dunkin' for my (mostly) daily sips of caffeine. Perhaps I'll even try that nitro cold brew again sometime...well, maybe. read more

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Always mess up order ! The lattes are tasteless I now get my latte at my library it is a genuine real hot latte just right the first time ! These kids that work at Dunkin in Ronkonkoma really need to be trained and supervised . It's a shame I used to go there all this time when the gentleman manager was there and ran the place correctly. Sorry Dunkin read more

This place doesn't know how to make an ice cappuccino. When I ordered an ice cappuccino, they gave me an ice latte instead and tried to claim it was correct. When they went to remake it, it was the same thing just the ice was crushed. Such a disappointment. read more

Dunkin' - Ice Cappuccino - Donuts Near Me - Ronkonkoma, New York

My mind is blown. I was trying to find a Baskin Robbins that closes after 8pm (why do they close so early now????) and found this spot. When I pulled up, my mouth dropped. It is a DRIVE-THRU BASKIN ROBBINS!!!! The to-go menu lit up like the top of the Chrysler Building. I was happy and astonished. Ice cream was very good. read more

Worst donuts inedible stale bought a dozen to bring to a family dinner the kids didn't even eat them! Won't return there again

I would give zero stars if I could. I went today at 5:15am and was looking forward to a good cup of coffee. I ordered a french vanilla coffee with milk and two equal. I got coffee that was loaded with sugar. Didn't know about the mistake till I got home. I wasted $3.90 had to throw it out. read more

It would be a nicer establishment if the employee at the drive thru window in the morning was more pleasant. It's basic customer service to say good morning how can I help you? Or good morning which order are you picking up? I used to go to this location every morning between 7:15am and 7:30am but I've stopped because of the horrible service I receive at the drive thru window. I just went there today after placing my mobile order and when I saw her at the window I remembered why I don't go there anymore. Here's a picture of how she packed my donut read more

Dunkin' - Smh the bag was ripped - Donuts Near Me - Ronkonkoma, New York

Food is fine (it's pretty hard to mess up ) this is my main Dunkin in my area ........unfortunately. The issue with this dunkin is every single time me or my wife go to this place on any day of the week and at different times of the day the drive through line LITERALLY TAKES FOREVER. Hire more people or figure out a better system. Even rare times when the line isn't overflowing into portion road the service is STILL remarkably S L O W - I'm talking even just 3-4 cars. read more

Horrible place, horrible service, messed up order twice. Get there 9pm, doors closed but sign says open till 10pm. Have to get all my kids back in car and go thru drive thru. Order 2 chocolate cups with MMS peanut butter. Only get 1 with no topping. Get my 2nd one after waiting some more then when we get home it turns out to be Reese's pieces not MMS. I made sure when ordering confirming it was MMS peanut butter and was told yes. Not sure what happened but after the renovations this place has going downhill read more

Slow service. Very slow drive thru needs to be improved greatly. Inside does not work fast enough

Fairly large store with plenty of tables to sit and watch cars drive by on Portion Road. Or if you like, you can face the parking lot and watch people enter and leave while checking out the cars. The staff is very friendly and accommodating. What was interesting to me is that you needed to request a key to utlize the rest rooms. A first for me at a Dunkin Donuts. The egg and cheese muffin was good as usual along with the coffee. read more

Dunkin' - Counter - Donuts Near Me - Ronkonkoma, New York

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Iced caramel craze coffee = All Ice, No Coffee. Thanks for the water. Waste of money! read more

Dunkin' - Ice taken out of 1 medium iced coffee - Donuts Near Me - Ronkonkoma, New York

We work down the street and we're excited to see that this Dunkin had reopened. Unfortunately, so far every time we've ordered they've forgotten something or messed it up. Each time I've been to the drive through I've had someone who was less than enthused to be there and not friendly at all. I work in customer service I know times are tough but at least be polite and pay attention to the order. The last time I went back to pick up the order I was ignored but stared at for 5 minutes by the people behind the counter until I asked for help and was told that the phone works but no one was around to answer the few times I called. Super frustrating. read more

I frequent here a lot the service is usually pretty good and fast. Coffee tends to always be consistent. I order on the Togo app a lot and sometimes the app gives me problems I am sure this is a Corporate issue not this stores. Sometimes they do forget to make something on my to go order but it's usually busy so I understand read more

Dunkin' - Iced coffee to go order - Donuts Near Me - Ronkonkoma, New York

Service was decent but needed some work. Maybe it was because I got the new employee. BUT ANYWAY.. back to the review! I needed some coffee this morning so I came and got myself some DD coffee. Needed also a small decaf with half and half for my mom. First, he wanted to give me regular and another gentleman behind the counter pointed and told the guy that was helping me where to go for some decaf. My mom and caffeine do not get along to well. So crisis averted. I got myself a small iced blueberry coffee with a Splenda and skim milk. He kept having to ask me my order over and over and over.. again. First he thought I said hot, then wanted to give me regular sugar over Splenda. Asked me what kind of milk again... twice. Oy. Just give me my coffee man and make it right! Or ELSE! Haha I kid I kid. So I hope if I go back I won't have a little bit more of headache like I had today and just had the coffee made to my liking. Considering its only a few minutes away from my house. PS - Parking lot is SMALL! So beware. I can see this getting a little hectic during rush hour. read more

Dunkin' - Small Iced Blueberry Coffee with a Splenda and Skim Milk. Not the best I've had but pretty good. - Donuts Near Me - Ronkonkoma, New York

these places are a dime a dozen this is one is a Baskin Robbins DD combo its hit or miss here some of the guy staff are nice and friendly some of the lady staff not I used to love Baskin Robbins but it seems to me over 5 dollars for a cappachino blast is too much nice sit down area with channel 12 always on so you want a donut a predictable coffee and channel 12 then head on over ps I HATE those styrofoam cups I swear it gives off some sort of taste to the coffee read more

Dunkin' - Donuts Near Me - Ronkonkoma, New York

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Best dunkin I've been to so far! Everyone is nice and always wants to help if something gets messed up. I was a little worried because the line looked long but it went really fast! These guys are so fast considering how busy they get! read more

VERY RUDE, DISRESPECTFUL AND UNPROFESSIONAL. I went through the drive thru for tea with my mom. she does not like the tea bag because it gets all soggy and the stuff gets everywhere in the drink so we always get it without and when she gets home she puts her own tea bag in it. We get home and she sees it is coffee. I go right back and tell them it's coffee. and the manger said i was lying that i had put coffee into the cup. I said what why would i do that. I just want my tea correct. I waited for the tea standing there while the employees were talking how they never want me to come in there again cursing about me to eachother. I said at this point i will take my money for the tea because this is just so unprofessional and rude. the lady angrily handed me my money causing all change to fall and then said don't come back here please. Like who says that to a customer. So i spat at her bc i was so mad at how an establishment can treat a customer so rude and poorly. read more

Always friendly and fast. No one has time to wait for coffee. Make this your morning stop!

First time here , very friendly staff. The place looks clean and peaceful for a sit in breakfast. Fast service and my hazelnut coffee was made to perfection which is not often the case at other Dunkin' that I've been to. Definitely will be returning read more

I just want to give everyone a heads up. COUNT YOUR CHANGE/MONEY when you leave this establishment. I would think the register would calculate the change once the employee enters the product being bought. So that being said either the employee is trying to rip you off or he jus doesn't know how to do simple math. read more

This Dunkin Donuts is always clean, and I am greeted every morning by a crew member that is kind and attentive to my order. Terrance and Emma are great, they remember my order and get it correct every visit. Erin and Monica are great as well. The other crew members all are very clean, say "Good Morning" and I even saw a young man give an older woman a random compliment on her nail polish color one day. It was so genuine and kind, that I was impressed. I drive to this Dunkin Donuts specifically because the people working there are so fabulous and the store is always clean. I know when I come to this Dunkin Donuts that I am going to get a drink made just the way I love it, fresh donuts, and a smile to greet me! read more

Always nice and friendly always plenty of people working so if there's a line it goes quick and they always make it good

These places are every where. I like the combo of DD and Baskin an Robins. Service here is pretty decent. Parking can be limited (small lot) which makes this place a pain during the morning rush hour commute. Other than that, average place with solid service. read more

I love this DD location. I order unsweetened iced tea all the time. The tea is brewed correctly most of the time. The staff remembers us, and what we order. They are friendly, and have some really exceptionally good staff members that correctly prepare them. Coffee is always how I ask for it. Donuts are always fresh. When I go to some other DD locations in the area, for instance, by the train station, they are awful. The donuts are not always fresh, and the girls usually mess up my order, or they don't have something. The DD on Lakeland Avenue, Bohemia never has lemons. Weird. The Baskin Robbins is a nice addition as well. The parking is kind of limited, but I personally have always been able to get a spot. But this is the best DD in this area by far. And they have a cute little sitting area both inside and outside. read more

Amazing service!!! A server there named cole was such a sweetheart and made my visit amazing. He made my iced coffee just the way i like it. NO COMPLAINTS!!!!! read more

If I give this place no stars I would. I went in to order rite before work and upon entering I was greeted by a woman barista she said what can I get for you today with no smile or anything and I stated in a very clear firm voice 1 large French vanilla iced coffee with skim milk, light ice and sweet but not overly sweet. She than pursued to make my drink when she put the ice in the cup had I not been watching her make it because I just had a feeling that I had to watch her make it because I knew should would mess it up if I didn't and that she did she filled the cup up with ice all the way to the top and I had to scream across 3 different customers and state excuse me ms I said light ice and than she looked at me not evening saying I'm sorry and than put all the other ingredients in there she than handed me the drink as I was paying and she didn't even smile or say have a nice day or nothing. When I walked out and got in my car and than went to drink some of my iced coffee that ice coffee was the worst iced coffee I had in my life it was bitter,it had barely any milk, it wasn't sweet at all and it's not like I was able to turn around because I had to go to work I drank it anywhere because I only paid $3 and change for I and didn't want to waste my own money by not drinking it. But I must say i used to work for Starbucks and when you walk into a business you as the barista are supposed to be the face of the brand you are the brand not only are you the brand but you are supposed to smile and be friendly and make the customers drinks accurately and not let your own problems or even Work problems interfere with you doing your job and providing 110% great customer service. I will definitely not be ordering from Dublin donuts ever again. And I do not recommend this place of business to any friends families or co workers. I am sticking to my 711 iced coffee. read more

The only issue with this Dunkin' Donuts is that it doesn't have a drive-thru. Usually establishments with a young staff have service that is disappointing, but this location is always great and I'm always satisfied. There's never a long line and there's always enough staff on to help everyone. They always have a smile, and they always get my coffee right! read more

I used to love going to Baskin Robbins for the different flavors they had. The last few times I've gone for ice cream, it was a freezing mess!! Why is the air conditioner on when it is October in New York with a forecast of 63 degrees and rain?! When I asked the staff if the air conditioner could be turned down, I was excused with a mild sure. But of course nothing changed. I took my ice cream home where there was appropriate heat and comfort! read more

The employees there are very nice except this one girl. I believe her name was Laurna. As I was getting severed my iced coffee (delicious by the way!,) she kept on asking 2 employees, I believe their names were Matthew and Charlie, who were both very kind, to go take out the trash as they were making my iced coffee. I don't know why she could not have just taken it out, she was sitting as she ordered them to... she was complaining about her back I think. But overall, my iced coffee was made to perfection and my twins loved their ice creams! read more