The manager was very delightful and patient. My drink came out amazingly thank you! But to the girl who couldn't even give me 10 seconds to chose what I wanted because I rarely ever go to dunkin. She was very rude and snotty. She should be more mindful, respectful and also do some reflecting on herself for calling my boyfriend an asshole while she was in the back chit chatting when she was the c u next Tuesday first! read more

I am always happy with dunkin but not tonight let me tell you I pull in at 7:40ish to get a drink and a bagel with cream cheese. Then they tell me the oven were turned off already which totally fine get were there coming but then I said can I have a donut because those don't need an oven the. They said they already got rid of them :(. So I just get my drink and just leave. I will say that my experience with Duncan is overall always five stars. It is just that I picked Duncan because their food is good. I didn't pick the McDonald's down the street or Taco Bell or other restaurants read more

I placed an order online, and it was ready when I got to the window. The service was perfect, and I was very impressed with the sourdough sandwich. All of the bits are exactly what you would hope for. I rarely eat all of any fast food sandwich, but this one will not be wasted. Hash browns were good as well. read more

Dunkin' - Sourdough breakfast sandwich Cold Brew - Donuts Near Me - Queensbury, New York

The employees here are very nice but everytime I come to this location I sit in the drive through for at least 30 minutes and when there is only 3-4 cars ahead of me. Drive throughs are supposed to be quick right? Don't try to stop here quick on your way to work lol read more

Went through the drive thru which moved fast and got a strawberry coolata. Fast and friendly service what more can you ask for.

This is a fine DD. Not huge but super busy. Plenty of people inside and out. The parking lot is a little crazy so pay attention there. Lots of it. read more

This is the worst Dunkin in this area. They mess up our order constantly. They do not look to see if they have the donuts there before we pay for them. read more

I don't usually eat anything in D.D. But when I do, it is served with a used rubber glove wrapped together with a sandwich! (I'm not kidding here. For real.) If I ever learn how to add photos to this app, it will even have an illustration attached. read more

Dunkin' - Surprising addition to Sausage and Cheese sandwich. - Donuts Near Me - Queensbury, New York

Delia was too busy with no customers except for a restroom customer. So busy to carry one cup of coffee to the only patron in the store was impossible. Crippled customer had to walk with cane down to drive through area. The only word exchanged was what Can I get you. Drive through customers really rate especially when there are none. read more

This is a really good Dunkin. The people working here are nice and they never get my order wrong which is rare for a Dunkin

I had an extremely poor experience at this store trying to get a large order for my children and grandchildren on a quiet Sunday morning. The store manager was rude to me as well as his staff. I submitted a bad survey in hopes of having a chat with a regional supervisor over the incident. I was the only person inside the store and I observed him being demeaning and abusive to his employees. The sandwich maker offered to make the breakfast burritos I wanted that weren't "prepped" the night before by the night crew, and he shot him down. No offer of a substitution, no apology. "Refund his money..." Actually, then he was pissed because the poor lady didn't know how to ring it back on my credit card. In other DD's, I have gotten these burritos made from scratch in less than 5 minutes. I talked with a couple of managers at different stores I frequent while I'm working. They said what he did was absurd. As far as looking for resolution from DD customer service, don't waste your time. The minute they turn your complaint over to the store manager, ( who was the problem to begin with! ) they consider the case closed and there is nothing further they will do. After a protracted email exchange with the arrogant young man, I was basically told "tough crap" since no one will read this yelp review anyway. I really feel sorry for the people stuck working with this guy on a daily basis. At least it was just one bad experience for me. Therefore, I will never step foot in a Dunkin Donuts again over this incident. My opinion may not matter, or what I tell my friends about the whole experience, but I can vote with my wallet. I'm a tractor trailer driver, and I frequent DD almost every day. I came in that morning and ordered $30 worth of food, doughnuts and coffee. I should have spent another $10 and taken the family out to a nice breakfast, with a polite and pleasant waitress who would have treated me with respect as I would have done to her in kind, including an ample tip. I'd like to blame the generation for this managers behavior, but my sons are close to his age - and they treat people with respect. Who knows, maybe it was just bad parenting. I've been a loyal Dunkin Donuts customer for over 40 years. Means little in 2016. read more

worst dunkin! always forgetting things never putting the right cream cheese just awful

I really suggest that if you need a DD fix drive out of your way and go some where else. This DD is ALWAYS inconsistent. Sometimes you get what you order, but more often than not you get what you don't order. I really hope that management fixes this problem. I'm getting really tired for spending almost $5.00 for drink only to have to throw it away when I get to work. It's simply not worth my time or money to even stop at this DD. read more

I go to this DD quite often. The service is really good and they always get my order correct (sadly, a rarity in other DDs around town). Plus, and this is a biggie, the restrooms are CLEAN!!! read more

Got a drink but they had no straws in sight so had to wait til I got to work to drink my drink. Also when putting the donuts in the bag they did it carelessly so the chocolate frosting that was on top was all stuck to the bag. read more

fucking disguesting. we we just wasted half an hour waiting for bacon ranch wraps, the cheese was disgusting, the shell was hard, we asked for one with ranch one with out both came plain, it took them 20 minutes to "prepare" the wraps and both where cold and disgusting....waste of money and time never going back read more