I stopped by Dunkin for a quick bite and drink after an early work meeting. I was able to order quickly when I arrived and the cashier was nice about my questions. I don't go to many coffee places unless I'm traveling for work. She allowed me to try the dunkinlatte milk which help me decide on this particular drink. I also ordered a sandwich with sourdough bread, 2 eggs and turkey sausage. The sandwich normally comes with mayo but I opted out. I probably should have substituted for something else because it was mighty dry without it. My fault. The place is in a gas station so it was presented as expected for a gas station spot. Slightly above average though. read more

Dunkin' - Dunkinlatte - Donuts Near Me - Northborough, Massachusetts

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Very good Dunkin I go here a lot one time they ran out of frozen chocolate but anyways the employees are really friendly give this 5 stars

Usually this place is one of the better Dunkins in the area...but today I simply asked for no ice in my drink. I don't like the way it tastes hot..it's cold...and I work all day so I won't have time to guzzle it down, anyway I don't think that's a crazy request. Dude over the headset gave me attitude (are you paying for the extra cost of supplies by not filling it with ice? Why do you care?) and the girl in the window handed it to me, half full. So I said can you please add more milk, she was like ???, I said look how full it is I just paid $9...so I HEARD HER SAY "RUDE" she comes back and I said "thank you, I wasn't trying to be rude." And she ignored me!!!!! Super unnecessary! I was a barista for three years, it's MILK, RELAX!!! And maybe dont talk sh*** when I'm right there. Uncool!!!! read more

The employees were exceptional with their service. Friendly and double checked our order. Definitely a location to visit!

My favorite Dunkies Location. Here at Flynns Truckstop. Excellent crew. MATT, NIKKI and Mel. Great people and fast friendly service. They offer a senior discount also. YOU MUST ASK FOR IT. read more

I love this Dunkin Donuts for its location and the service. Staff are friendly and courteous. I only give it 3 stars though because they never have my favorite donut, lemon filled. Why ? Why I ask? They are out sometimes at 7:27 a.m. and sometimes at 3:30 p.m.. Well, they do have it sometimes, like yesterday at 2:20 or so. Other than that, this is a great and convenient place. I especially love the drive through. read more

My friend and I like to meet here after its renovation, comfortable and quiet place to grab a coffee and chat. I normally get a coffee here if I don't have time to make one at home. Never got my order wrong. :) read more

Is give zero stars if I could. They can't get any order right. Worst dunks ever! Do yourself a favor and find a different location.

Great drive through service and very friendly people at the drive up window. I go almost every day and order the same thing. This morning I left off the Turbo shot and they asked to confirm I wasn't getting the Turbo . Guess I'm a regular now! read more

My orders never right at this location. I've ordered numerous times and always ask for the hash browns crispy but they're always soggy!!! The dunks on Rte 9 in the Xtra Mart is 100 times better and always get my order correct!! read more

Busy Dunkins. Always friendly, but sometimes slower than other Dunkin Donuts. But very busy location, clean on the inside.

It was about 10:00 pm at night and my friend and I decided to go on a late nights Dunkins run. I ordered a sausage egg and cheese on a croissant and it turned out the croissant was burnt. Pitch black. I Then asked them what happens to the donuts and bagels that do not sell? They said they throw them away. In response I said why not donate them to the homeless? They said nope. So as a result I am very disappointed with them both for the service and their moral codes. read more

Went through the drive thru the other night. Fast, friendly service ! What else can you ask for !? And they made my coffee correctly. Glad this place is so close to home. read more

I'm always testing out new Dunkin' Donuts, this location is one of the best! If their drive-thru line is packed, it's only takes 3 minutes to go in and out on the building. The staff is friendly and punctual, and my bagels are always toasted perfectly. Great job guys!!! read more

The only dd that gets my simple order correct 100% of the time.... People smile and are fast! One of the few good ones...

they are constantly messing up my drinks. i ordered a small frozen coffee & it tasted awful, horrible after-taste. my friends did not like their coffees either & said the drinks had a weird taste to them. i wouldn't recommend this dunkins. shrewsbury dunkins is definitely better! read more

Great staff who always works to get your order to you as quickly as possible. Can be a bit of a challenge to park (at peak hours), but, clean, friendly, and working hard ... (+++ because the team seems to be well trained .. everyone seems to know what they're doing, which is nice to see .) read more

Very convenient and fast drive thru. The staff caters to the customers needs. Greeted with a smile. The bagels are on par with quality of any good dunkin donuts. Bacon egg n cheese under two minutes. Everything's fresh due to the high turn over. read more

Appalling customer service. Rude and racist to a fault and for no reason whatsoever. Just went at this place to get a box of donuts for my coworkers at the office for tomorrow morning. It was 9:54pm and the door was locked already. I was looking at the schedule when a young guy pops out from the back of the store and while walking towards his car - a blue Honda- says in the rudest way possible: Store is closed, go to the drive-through. I was looking at him surprised at such rudeness when he said again that the store is closed, this time louder. I asked why was the store closed already when the close time was 10pm. He kept repeating louder and louder that the store was closed thinking I did not understand English. At which point I told him that he was the rudest employee I had ever seen. I won't go on about the exchange but before disappearing inside the store the employee managed to shout the following (1)tried to explain how things work here in America (2)asked repeatedly if I were drunk - old, nice try though (3)yelled repeatedly that I should go back to my country (4) pointed out that someone like me has even gotten a new car here in America. I am not sure why would a Dunkin Donuts employee would engage in this kind of crazy conversation - any conversation for that matter - outside the store with a customer. I understand that this was just an angry employee using a customer as an outlet for his own frustrations. But I am also convinced that that kind of behavior is an indication of lack of proper training. In my mind, a person with such poor judgment shouldn't even get hired by a chain store. It's just beyond belief that a Dunkin Donuts employee would point to my new Audi Q5 and imply that somehow that was given to me as a present by "his" country. Clearly, Donkin Donuts hasn't provided a great training to this kid and apparently the school system hasn't succeeded in that front either. So, Mr. Dunkin Donuts employee, here is how things work in America from someone who has been here long enough to achieve something: you work hard, be persistent and respect others around you, maybe if you are very smart you get to an Ivy League school, then you get a good job and all the perks that come with it. You don't, you will cling to your anger forever. Hope that helps. read more

I love using their drive tru...people actually get your order without repeating it. Great listening skills. Keep it up! Also very friendly service! read more

I pick up large orders for work on a regular basis they alway get the order right. Best staff I have found in any other DD. Great place to start your day offright. read more