This was a cute little boba cafe. They have great drinks and tasty snacks. Service was great, everyone working there was really nice. I really like the vibe of the shop, it's a great place to do work and catch up with friends. We will be back for sure! read more

Cha Cha N Beans - Jasmine Green Milk Tea - Bubble Tea Near Me - Westborough, Massachusetts

The drinks and food are genuinely good, but my experience with customer service was mixed and similar to another reviewer's comments. I returned with my receipt after stepping out of line to get my stamp card and still went ahead with the purchase after letting customer service know. Even with proof of purchase and acknowledgment that I had already bought the drinks, I was told, after they spoke among themselves - that the stamp couldn't be applied. Overall, I enjoy the products, but the service experience didn't match that level of flexibility. read more

Boba is pretty good here but the management is petty and cheap. Came in last week and bought two large boba teas. They fully stamped one card full but was out of new stamp cards. This week I gave them the fully stamped card and told them they were out of cards last time but the worker said they couldn't give me a new card because he wasn't there last time to witness it. Why would a regular lie about a stamp card? Then when I redeemed my 10 stamped card for a free boba tea, there was an upcharge of 70 cents from a small to a large. How petty. They are literally selling water in tea bags with tapioca pearls so their material cost is negligible. As a successful business owner seeing these petty upcharges and bad business practices is a shame. Just keep a customer happy, its costs you nothing and they will be loyal paying customers forever. Guess I am going somewhere else for my Boba Tea... read more

Not a whole ton to say about this little shop. Overall experience here is great--barista was very helpful with the menu. My party enjoyed the boba teas and I don't drink boba but the shop is a vibe. Enjoyable experience here. Cheers read more

Cha Cha N Beans - Thai tea boba and brown sugar boba latte - Bubble Tea Near Me - Westborough, Massachusetts

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OMG. Cha cha n beans is so cute and cozy. It has lots of seating,kind workers, and items for sale. They also have a little book shop where you can leave books and get books. I got the brown sugar boba latte and it was so delicious. I also go the egg waffle. It was the best snack ever! You can get the egg waffle with powdered sugar or ice cream. So next time you want some boba or a sweet snack look no farther then cha cha n beans! read more

Cha Cha N Beans - Bubble Tea Near Me - Westborough, Massachusetts

Finally a great boba spot in the West-borough area! The cafe itself was very well decorated for the holiday season and a great place to do work. I tried the rose milk tea with no additional sugar and it was perfectly sweet! We also got a tuna onigiri for 5$ which is usually on the pricier side but it was decently packed! read more

Cha Cha N Beans - Rose milk tea - Bubble Tea Near Me - Westborough, Massachusetts

This is the cutest boba tea shop. I am a big fan of boba tea in general and a frequent visitor of franchise chains like Gong Cha, Kung Fu Tea, Vivi Bubbe Tea, Tea-Do, etc, in my travels and for whim purchases when I see a place in my day to day. My family and I have begun stopping in this place during our regular stops in Westborough in the past months and the combination of price/quality of the tea options here is outstanding. It can be 0.75cents cheaper than the Gong Cha equivalent (medium Taro milk tea with pearls) or even a $1 cheaper for some options (Large brown sugar boba latte - somewhat similar to Gong cha's dirty brown sugar tea that I often get). Quality was honestly just as good if not better. The egg waffle definitely tastes better here than Gong Cha and is sized more generously (same price point). They have flavored lemonades for kids who don't drink tea. Likes the onigiri offered which is made fresh and not pre packaged like places like Tea-Do. The only modest minus is that there's no online ordering option and no phone number (at least not publicly posted) to phone in an order in advance if you're trying to save time. Otherwise I felt the walk in service pretty quick and it was fun to browse the cute gift items on display while waiting. I do wish there was more couch seating (only 1 small one). After doing the cost comparison recently, I am definitely going to stop in here whenever I can vs the Gong Cha further up 495 during my commute. Highly recommend to any area boba tea lovers. read more

So cute! The atmosphere is great, really welcoming and the book swap shelf is a lovely feature. I got a taro milk tea with lychee jelly - delicious. You can choose your sugar and ice levels (100%, 50%, 0%). I got 50% of both and it was perfect. The staff were friendly and prepared the orders quickly. They also sell little snacks and gifts! read more

Cha Cha N Beans - Taro milk tea with lychee jelly - Bubble Tea Near Me - Westborough, Massachusetts

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Westborough has been in desperate need for a boba spot for many years, and they hit it right on the nail when this place opened. Atmosphere is very home-y, lots of cute boba keychains and tea sets and knick-knacks to look at in line. Their boba is extremely well made and tea is tasteful. They have bubble waffles now which are absolutely delicious, have to recommend it if you go. read more

Cha Cha N Beans - Boba keychain - Bubble Tea Near Me - Westborough, Massachusetts

Cute and cozy spot with several tea options. The service was prompt and the tea was freshly brewed. I was also very glad that they could moderate the sugar in the teas. Loved the options! read more

Cha Cha N Beans - Menu with adjustable sugar - Bubble Tea Near Me - Westborough, Massachusetts

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I've been meaning to stop by for months now, and really glad I finally did! Shop was quiet, as they were nearing closing time but received very friendly service and a welcoming atmosphere. Loved the layout and seating areas - seems like a great place to hang out, as well as a to work. Can't wait to go back when I have more time to check out the fun snacks and other items for sale, plus the large selection of books and games! read more

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This is such a great place to hang out. Their boba drinks are ok. Boba are chewy, with a flood texture. Milk tea drink can be a little stronger in the tea flavor. I like he egg waffles. Can cool it down a bit before putting into the holder otherwise the waffle gets soggy at the bottom. Love the seatings there so I would definitely make another visit to try other drinks. read more

Cha Cha N Beans - Egg waffle (original flavor) - Bubble Tea Near Me - Westborough, Massachusetts

Cha Cha N Beans is a gem in the suburbs. I'm so thankful that this place popped up. Not only are the teas incredibly tasty (gotta love the brown sugar milk tea and the strawberry tea), the prices are the best I've seen. I've been to many boba shops and no one compares to Cha Cha! Definitely take the drive to support this incredible small business! read more

Cha Cha N Beans is such a wonderful place. I ordered a peach green tea with strawberry popping boba and it was absolutely delicious. They were super quick with it and very nice. Overall I will definitely be coming back. read more

Taste of the matcha itself was pretty good. I added lychee jelly later on for some sweetness and I really enjoyed the combo! Sister also got Thai tea boba. The taste was average but boba quality itself was very good! I was a little disappointed that all the milk teas used creamers that, although 'non-dairy', contained milk protein. So they weren't suitable for vegans. Ambiance is pretty nice -- board games inside and it's a cute little cafe with pretty lights. read more

Cha Cha N Beans - Iced matcha latte with oatmilk and lychee boba - Bubble Tea Near Me - Westborough, Massachusetts

Adorable! Must visit if you are in the area and love bubble tea! Great service and ambiance had a clean, coffee shop feel - place to relax.

The drinks were absolutely amazing. The employees were very kind and the place itself was very cute. Would definitely recommend.

They have delicious bubble tea that is more reasonably priced than anywhere else outside Chinatown. But what I like most is their onigiri. They make them fresh and they are perfect. I like to make onigiri and I've made thousands over the years for my daughter's school, etc. But they have me beat by a mile. Great place to learn what optimal onigiri should be like. read more

Can only review the boba since that's what I only ordered. This place is also a coffee shop with some food offerings. The boba was very good but I thought the drinks were a little bit on the weak side. And not as many boba options. My daughter agreed. We have our favorite Boba place on route 9 Framingham (not the mall) and we compare boba places with it. Unfortunately this place isn't as good but not too bad either. Will return if in the area and try other things. read more

Lovely cafe. Staff was super friendly and helpful. Bubble tea was yummy. Will be going back.

Excellent boba (chewy perfection, not too sweet!) and a wide variety of flavors! I definitely prefer this over the large chains of boba tea shops you can find in the mall. The gift shop section is also super cute and the sitting area is cozy! read more

Super cute place, filled with knickknacks and is great place for studying or chatting with a friend. it's very cozy inside with a warm tone to it. They have a good amount of selection of teas and drinks. The drinks were delicious and help fixed the sweet tooth I had that day read more

Such a wonderful addition to Westborough! The decor here is so thought out and you truly feel at home with all of the books and games and it also just has a hang-out vibe, which this town definitely needs. I got so sick of having to drive 20+ min to get decent boba and this place is hands down the best boba place I've been to. There are tons of different tea options and boba options, and they all taste great (between our family, we've tried a few). I wish they sold more bakery items or something, maybe they could partner with a local baker, otherwise, this place is wonderful and we'll be frequent visitors! read more

Cute atmosphere and enjoyed the bubble waffle. Also great to support small local business read more

We are so excited that finally we have a bubble tea shop in our town, Westborough. This is the most amazing bubble tea shop with a great welcoming atmosphere, delicious drinks and friendly owners. When I entered through the door, I was struck by the stunning room decor. It was clear that the owners, Liana and Claire, had put a lot of thought and effort to create such a welcoming space. The overall atmosphere of the place was warm and inviting. The bubble tea itself was absolutely divine. The lavender bubble milk tea is my favorite. From the moment I took the first sip, I was hooked. The real lavender added a distinctive floral flavor to the drink, and the bubbles were perfectly chewy and added an extra element of texture. It was unlike any bubble tea I had ever tasted before, and I was thoroughly impressed. But it's not just the bubble tea that sets this shop apart, the owners truly cared about creating a positive experience for their customers. They were extremely friendly and made me feel like a valued customer from the very start. Overall, I cannot recommend this bubble tea shop enough. It is truly a one of a kind experience. read more

Super nice service and relaxed atmosphere. Tea, coffee, deserts, and snacks. Sit and enjoy!

Great place in the area. It's well decorated, cute, and creative! Not only is the food and drink delicious, but it's also a great place to hang out with friends. Will definitely willing to drive 30 mins for it again. read more