$1 of Joy to Children charity request to be added to your order On this visit $1 Joy and a specialty doughnut with an original glazed Yum doughnut food 2nd visit chocolate iced doughnut read more

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I would give this place a zero rating. I wias there 4/15 around 10:07 in the morning and ordered turkey sausage egg and cheese on sour dough, iced coffee and tator tots $18. They gave me a half an egg and a half a turkey sausage on the sourdough. I left a message concerning this and no one has contacted me. I just want to know is this normal. This is ridiculous read more

As a northeastern transplant, I was excited to hear that Dunkin had opened a location in Millington. Then I was quickly disappointed. It started with the drive thru, where I waited at the order terminal for several minutes before being acknowledged. The server seemed extremely unenthused to be there. I tried to order a ham, egg and cheese on a bagel. The first issue is that they don't make these anymore apparently. I was informed that they only do bacon, egg and cheese. That was disappointing, but obviously it's not the server's fault that the menu has changed. I opted for the bacon instead, and ordered a dozen donuts... which leads to the next issue. As soon as I started ordering, I was interrupted by the server who said, "let me just tell you what we have." They only had five varieties of donuts. So I ordered the few donuts they had and went home. When I opened it, the bagel was tiny... way smaller than I remember getting from them in the past. The donuts were all stale and had clearly not been made that morning. I don't know if Dunkin is just terrible in general now, or if it's this particular location. Either way, I won't be back. Very disappointing. read more

Absolutely in all my life the first time a Dunkin didn't fill my large ice coffee because I asked for less ice. Are you service? And the staff member had an attitude to. Stupid and I won't come to this store again. I want less ice so it's not watered down. I hope the 2 ounces you saved was worth it for you read more

Placed a mobile order as I entered the drive-through and still waited 20+ minutes. Sat at the speaker with no response for an unreasonable amount of time. Terrible service and completely defeats the purpose of ordering ahead. Would not recommend. read more

Donuts (at a donut shop) were stale and chewy at 9:30 AM. My wife and I stopped here as she had a taste for donuts. We tried their maple frosted, Boston Cream, and a lemon filled. All were not good. On a positive note, service was friendly and the iced latte were good. read more

I had the opportunity to support local food trucks, but bargain hunting me said, well, you could just use your Dunkin rewards and save money. I opted for a free iced coffee with purchase and walked in and there were 3 people in front of me. Not so bad, right. Well apparently between those people and all the folks in the drive thru, that led to waiting over 20 minutes for my order. My food was ready but somehow they couldn't find my drink. I asked about getting a top off of the nitro for my wait and that was ignored. The coffee was fine and the taco was tiny, yet tasty. I thought those paddles were pretty cool for the coffee and thought I could consider stopping here more often. Doubt it now. I'll stick with my other location. read more

Dunkin' - Breakfast Taco with Bacon - Donuts Near Me - Lakeland, Tennessee

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Awful. Just awful. Super slow. Sat at the speaker for ten minutes until someone finally spoke to me. I understand it's Saturday but you can at least say "one moment" like other fast food establishments do. read more

Not sure why this location doesn't have better reviews. I come here a lot and it's usually a very good experience. It can be busy at times, but they're good at moving the line quickly. Good service and great coffee. I think they've stepped up their game on breakfast foods. More variety and they taste good. Overall good location to get your Dunkin fix. read more

Whew Chile....where do I start? I was warned not to stop here but I've been in desperate need of an Apple fritter. What they sold me is supposed to be a fritter but it is more like a jelly filled donut. Honestly, it is the size of a baseball. The flavor was ok. Not enough apple filling to satisfy my craving. The donut had a bread like consistency. I'm sure this would make wonderful French toast. This was something but not a fritter! read more

Dunkin' - Apple Fritter - Donuts Near Me - Lakeland, Tennessee

I've never had an issue here, I love this location. The staff is very friendly and they are so accommodating. I love my iced caramel coffee and try to stop by whenever I can to grab one. They are usually fast and the drive thru is very convenient for those of us that are always on the go! I love their munchkins and their egg and cheese on a croissant. Sunday mornings, you'll be waiting in line a little longer but they are worth the wait! read more

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Very quick and fast delivery! Very impressed with the new pumpkin donut too! I will be getting the coconut refresher drink again, it's so tasty read more

Dunkin donuts drive thru is always super slow. You could be the only person in line and it will stake forever. I went to dunkin donuts because I wanted to get a special treat for my daughter and her cousins for breakfast. The donuts were dry. Idk if it's because they sit out in the open air or if that's just how dunkin donuts recipe makes them. I ended up going inside since I know how bad the drive thru usually is. I was seen immediately inside and the cashier was nice enough. No smile or "good morning" vibes from him. To his credit it was 7am in the morning and I'm not a morning person so I feel his pain. The place was clean and I didn't see any bugs flying around the display of donuts. All in all I will only go to dunkin as a last resort. read more

Dunkin' - Dozen assorted donuts - Donuts Near Me - Lakeland, Tennessee

I would give this location 0 stars if I could. The gentleman at the counter was rude. We ordered pigs in a blanket and they were cold. This was profoundly subpar compared to the service I've had at other DD locations. read more

Stopped in on Sunday morning, around 10:00. When we walked in the door, there was a line of 3-4 people waiting for their orders to be fulfilled. We ordered and received our iced coffees before any of them got whatever it is that they'd ordered. The cashier seemed slightly frazzled, but we had time to be patient, as it seemed maybe they were slammed prior to us arriving or something. Our iced coffees were exactly how we ordered, and tasted great. Glad to have a DD so close to the Wolfchase area, since that's where we always book our hotel stays. read more

So decided to switch up from Starbucks coffee to DD for the winter blend they have been advertising like crazy. Decided i was going to give the egg-white bites they have been hyping online, tv, and radio. Was told ohhhh. They are frozen cant sell them??? What the fuck?!? Why are they advertising shit you have zero intentions of selling???? It was 9am should they not of had this shit ready to go to be sold??? It will be a long time before i will bother with this place again. Ps., winter-blend no better then Pike at Starbucks. Will just stick with that from now on. read more

I usually never have an issue with this dunkin, yet tonight I went by and while knowing they close at 7:00 now, when I pulled into the drive through almost 15 minutes before 7 I was told "I'm sorry we just closed" Not a huge deal but definitely an inconvenience when my main purpose for leaving the house was to satisfy my Dunkin' iced coffee craving :/ to Starbucks I went! read more

this dunkin is amazing, very friendly staff and homey vibes, i always come here to study and it's so relaxing. i always get so much work done. the food is good, the coffee is good, and the refreshers. like i said, amazing staff but especially the really tall guy in glasses, hes so sweet and his drinks are amazing!!! very very funny and easy to talk to. i really recommend coming here!! read more

Service was pretty fast, but I'm bummed that they didn't have any glazed donuts. I hope they start making them thru out the day and not just in the mornings. read more

Dunkin' - a view of a restaurant from inside a car - Donuts Near Me - Lakeland, Tennessee

Literally unless you're JUST ordering drinks, (and even then sometimes they're wrong), your order will be wrong, late, or cold. On our way to church every morning we stop, so we've been here numerous times, and I told them at I had 3 breakfast meals to order up front. I started with my first bagel and as soon as I was done telling her what it was she said "is that it?". So finally after finishing my full order we pull up to the window, they handed us our drinks and asked us to pull up because they weren't ready. That's understandable. I then waiting nearly 30 min for them to come out to our vehicle, 3 times, finally with the correct order. God forbid I ask for napkins. This dunkin has changed management atleast 3 times in the past 2 years. It's a wreck. read more

Love this dunkin location. All the staff is wonderful, and they are quick to get out orders! I ordered a glazed donut and a small hot chocolate, and they even offered me a free "pup cup" for my German Shepard. 10/10 would come again. read more

Horrible experience. I can handle mistakes being made especially during busy times but the attitude of the guy taking my order and then trying to correct it was absolutely horrendous. I feel for the associates that have to work with him, you know it's got to be toxic. If you hate your job that much then find a new one. read more

Will not be returning to this location ever again. Drink orders are wrong every time!! I thought it was just a bad day but the drinks are wrong every time. Don't waste your time read more

Absolutely horrible service and drinks every time. I don't post reviews ever Everyone has bad days but this store is awful every time I try it read more

Never given a review while I'm still at the business but I felt compelled. I can see why the reviews aren't good... Walk-in...no customers... I stand at the register for 5 minutes, then told it will be a moment. Another 5 minutes later A know employee comes out from the back greets me, then another calls him to drive thru window/register. Another employee comes out of the back another 5 minutes later, I ask them about the free drink I got for my birthday. (To see what I am allowed to order and what size) he just stares at me like an idiot. I decide on coffee with 2% milk he says...like regular milk? Or like skin or something?....wow! The donuts we ordered were just "okay". There was another employee that was half ass cleaning and playing with a broom. A female manager came out and asked how we were doing, then ran off to yell at the employee cleaning. All the employees kept bitching about their lunch and cigarette breaks. Poor training, under managed and unprofessional. P.S. If you don't want to scare the senior citizens away don't have gangster rap playing in the store. Just saying. read more

Went to Dunkin' Donuts. Gone through the drive through. Not good donuts. You get old left overs. Cold and hard donuts. Their chocolate donuts do not have any glaze just some chocolate on the top. Poor tasting. I went in and flies were on the donuts on the shelf behind the employees. Reconsider buying anything from them! read more

Love this place. Fast and friendly ppl. Good food and service. A place where you can get fresh coffee and donuts. Hey the sell food too

Honestly just a bad dunkin. My last visit there the girl was rude on the drive thru speaker and managed to screw up all 3 of the 3 things I ordered. read more

Don't ever go to this Dunkin donut. The people work here so rude. Orders is slow and wrong. Really bad place to go eat.

There are knats all over the donuts on the top shelf. Employee continued to serve me a donut after she clearly saw the knat land on it. PLEASE DO NOT EAT HERE THEY DONT CARE read more

Hours say this place opens at 5 am. There was an employee in the store, yet at 5:20 am they had the doors locked and lights off and refused to serve us. read more

Donuts were actually soggy. This means they were put into a fridge after being cooked the day before. We had three different kinds of donuts and all were soggy. If I hadn't been 10 miles down IS 40 before trying them I would have gone back to get a refund. Save yourself a trip, go to Howard's Donuts which is 100 feet closer to 40. No way it could be worse than this place.WORST CRAP EVER!!!!!!!! read more

Never again!!! Horrible service. Long wait times for simple items especially when they appear to be overstaffed. Then when I finally got my drink to drive off it tasted horrible and was not made correctly. I had to get to work or I would have turns around!!! read more

Coffee was terrible, took one sip and decided not to drink the rest. If I would have spent more than five dollars, I would of had a bitch fit..... read more

I occasionally go here for breakfast before work...I always get the same thing a small iced coffee with a mocha swirl, cream, and sugar and a chicken biscuit on a croissant. About half the time this order is screwed up. Today my coffee was right, after the gentleman at the window gave me the wrong one first, but my sandwich was way wrong. I got chicken salad on a croissant. If you eat here and go through the drive-thru ALWAYS check your order before leaving. read more

Came back...shame on me....asked for a iced coffee decaf with 1 sugar & 3 creams, Had to repeat and repeat it, she was pleasant -but- zero attention span....? I drank it...it had 3 sugars instead of the one sugar I ordered. Then my Hubby just informed me they can't use decaf, ever, in their iced coffees!!! Why??? Thanks Dunkassholes for not mentioning it when I ordered it!! Now I'll be UP and awake half the night with that much caffeine that late in the day! read more

This Dunkin Donuts is very badly run and the customer service is terrible. Yesterday my husband and I went in after washing our car next door. It took us at lease 10 minutes to make our order. We ordered large coffee which he received almost immediately. We also ordered a large tea with lemon and sugar. This took about 15 minutes to make. It was so long that I was afraid to drink it after I received it. We ordered a chocolate covered donut and a cruller. Both donuts were stale and there were fresh ones available. I took photos because the chocolate covered one had little footprints in the icing. The customer service in this place is horrendous and the employees need customer service training consistently or they should be replaced. I did contact the corporate offices regarding this matter. read more

As I came in the door, the girl working was coming out of the bathroom. I said I'll take a large coffee two cream two sugar's and laughed. Walked in the bathroom. came out she had my coffee waiting on the counter. Awesome service!!!!! Great coffee! Best coffee and service around! read more

Always out of something. ALWAYS!!! They either need to shut this place down or seriously get it together. Figured I would give it a couple chances since it's so close, last and final time.... Never again. read more

Came to this location at 9:00 pm and they were already closed. Which it states online they close at 10:00 pm. I did call the store and a lady answered told me they are closed then hung up on me. Not one to complain but I found this quite rude. I will never return to this location again! read more