Went through the drive through to get munchkins it's 12 and already out of stock never can manage anything and then when I got a box of assorted 12 donuts didn't want jelly and got jelly still smh but then got the worst donuts handed to me weren't even fresh either !! Then I gave to much money and was asked if I was giving it as a tip it was so you had enough for whatever I was buying worst service to ever experience never have what they should and have the worst attitude definitely wouldn't recommend coming here worst experience I've ever had yet... read more

Dunkin' - I ate 3 but that's the rest worst experience!!!! - Donuts Near Me - Johnstown, New York

I love this location!! I go every day and they are consistently efficient. It is definitely a staple in our community!

I ordered a bagel and for over four dollars there was hardly any cream cheese on it! I didn't check it because I normally don't go to this shop but never again read more

Ordered on my app, upon arriving I was informed that they did not have the munchkins I had ordered available. They also informed me that they did not have any donuts available. I asked if they could refund it ( I am well aware that they can, I've had it done plenty of times at other locations) the staff member told me that she could not refund my money for the out of stock items. She told me she could put the items in the back and I could come back to get them another time! I live almost 2hrs away, No Thanks. I contacted Dunkin 3 times in the last week and still have not heard anything from them. Clearly they need to train staff at this location on how to refund money when items are not available. read more

The WORST. Egg/bacon croissant was cold, esp. the cheese (it literally had condensation on it), whatever that sweet pepper bacon rubber was gross. Also had the WORST cruller of my life. Tasted like a dirty sock soaked in filthy fryer oil. All absolutely disgusting. NEVER again. (not even in a pinch, like today.) I'd rather starve. (To be fair, they did make another sandwich that was warm (not hot).... but all that did was leave me in MORE disgust for the waste -but, then, no matter, it's not really FOOD anyway.) And they call THIS "essential" business? What a disgrace. read more

Growing up in this area - this was one of my favorite Dunkin Donuts. Having moved away eventually I currently live where there are no Dunking Donuts - but I loved this place as a youth. Truckers and cops are here all the time. And older people arguing about politics. I laughed when I saw Mick's review because I much prefer a Krispy Kreme now to a Dunkin donuts donut. But as a I child I had never heard of Krispy Kreme. So, Dunkin - you get 4 points for nostalgia. read more

Usually I favor the Johnstown Dunkin' Donuts but this one isn't quite as busy and has a lot more room for people to move around. The staff is friendly, the food is decent and you get what you would expect from a Dunkin' Donuts. I recommend stopping by if you're on the 30A. read more

This D&D is just like all the others with their great iced coffee's, yummy cheese danishes, and their warm Wake Up Wraps; but they are also 24hr as well. This is a fun place to hang out with your friends at 2am when there is nothing else to do. My fav. drink is the Iced Coffee with Caramel Syrup, Light and Sweet! So good. read more

Gotta be the most popular place in Johnstown. Glad this place was here or I would have gone without breakfast each day. Saw the staff deal with difficult customers in a way you would not expect from a DD. It was clear they knew their regulars too, having drinks made before they ordered, asking if 'it was a boy'. Good stuff to see that you don't get from the emos at Starbucks. read more

Food is good, and the coffee and hot cocoa are really nice, especially on these cold winter days.

To paraphrase a certain yelp-elitist's words about Dunkin', I'm not sure what I'd do without one being near. Thanks to my chicky, I'm a lot more "well-traveled" over the past 4 years, and I have to say that out of all of the Dunkin' Donuts I've attempted, this is by far my favorite one. Well-lit, with a handful of (usually) clean tables for the groupings of teens and elderly men that gather, and mostly looking like a no-frills newspaper stand cafe you might walk into at the mall. Nowadays, outside of this immediate area, they build them more like Starbucks clones (minus the hipsters and beanbags... oh, and minus the wifi, sadly) in an effort to and catch up with the cafe industry that said-mermaid logo helped become mainstream. Semi-lit, valet lines to stand in, three people to process your order with a separate section soley for the distribution of your goods, and attitude. But not ours, no sir, thanks anyway. You just go ahead and you can keep all of that. Dunkin's menu has done the same catch-up now that they serve more than just the faux-fresh dozen or so standard cake donut flavors and that black coffee that had been their trademarked staples since the company opened in 1950. Now for food they even serve bagels--delicious ones might I add, egg-white [from a carton] omelet sandwiches, and toaster oven cooked flatbread melts, to name a few additions. Their main draw these days is their drinks however, which seem to center around flavor customization (which I assume is syrup-based), if you want your black coffee to taste like mocha, caramel or toasted almond, well now you can. They've now added these "crazy" things called lattes, cappuccinos, dunkaccinos (half capp, half hot chocolate--which their hot chocolates and hot white chocolates are amazing, even if they're not made from scratch), "iced" varieties of everything I just mentioned, an ultra-slushie style of drink they call a coolatta, and over a dozen standard styles of tea. O' how the times, they are a'changin'. I'm not any kind of coffee connoisseur, I generally like my coffee to taste like an onset of Type-2 Diabetes, but I believe I can safely say that their coffee--when not left to burn in the pot by these late-adolescents, these post-teens that work there--is a few steps up from the mild coffee taste you get from ordering coffee at a chain diner. Not incredibly bold--or flavor-rich--but not exactly mild either. As I said, your mileage may vary since I always request at least a couple of sugars and never get it unflavored. ('Hey, hey now! Who put all of this coffee-flavor in my coffee, damnit!') Back in previous decades, it used to be that every-other Dunkin' made their own donuts fresh on-location and then shipped them out to the poor shlubs in the neighboring area that didn't have their own micro-bakery attached. Now however, there's generally one "central" Dunkin' that ships out to other, far-stretching counties, and this Dunkin' is not one of those. The Johnstown, Gloversville, and all other Dunkins in any kind of close-vicinity to this area get their "fresh" baked goods from the Albany area, forty-five miles away. They still manage to arrive fresh-tasting however, and they get huge shipments every day, or at least every other, to keep up with demand; rarely is there any left to actually get thrown out by the time the next shipment comes. Other locations in the area seem to absolutely never have the donut or bagel you want but the Johnstown location is good for having actual product in stock, maybe that helps them turn a profit? Crazy thing that is. All in all, I love Dunkin', and especially this one.They're one of only a few 24-hour shops throughout the entire chain, which is a big bonus, something I never knew I could miss so much. And if that wasn't enough, they have a drive-thru window which is another feature that they've stopped adding for most newer locations. read more

Let's face it - this is Johnstown - and there's no better place to get donuts and bagels. Enuf said.

Sadly their customer service is horrible. I pulled up to the window and the lady at the register didn't even greet me. She was too busy talking about some sort of drama with her co-workers. Tried to hand me my drink before even taking my money. Very displeased and this isn't the first time. I would give half a star if I could. read more

Worst Dunkin Donuts I have ever been to. There's no consistency WHATSOEVER. They may have gotten my drink order right ONE TIME. I doubt that pushing a button is really so hard, but these people manage to screw it up. Honestly...Save yourself money and a headache and to Tim Horton's, or a place where there are REAL BARISTAS. read more

Ok, so i didnt grow up on your goddamn precious Krispy Frigging Kreme donuts. I grew up on Dunkin Donuts. People out here dont know what im talking about, unless youve been to the East Coast. Those that havent, put down the avacado and mojito long enough to book a flight to NY or any other fine New England destination. Especially Rhode Island...those people take communion in donuts. Very cakey donuts, with four hundred and twelve BILLION flavors. Try the Boston Creme or Double chocolate. But dont ask for the tuna/catalina dressing donut. Its awful. Coffee is their highlight, where you get it three ways. Black, light, or light and sweet. It has something in the blend that is a certain je ne know quois.They even cream and sugar it for you. Why? They care, Todd. They care. Unlike the places here that force you to do it yourself. Lazy frigs. The place always smells amazing, and always brings me back to Cub Scouts, where we could a donut and cocoa after every meeting...granted, im still about 15-20 pounds overweight to this day, but i was a damn fine Cub Scout. read more

Always clean and very friendly staff!! Coffee is always hot and fresh! The bosses Bashar and Fred are always there to make sure their employees are up to speed with their work. Can't go wrong with this DD in town! Try it for yourself! read more

The best Dunkin' Donuts in Fulton county!!!!! Always fast and friendly service,the manager and owner always greets the customers excellent service!!!johnstown Dunkin' Donuts love it!! read more