The staff was really nice and helpful. I recieved quick and friendly service. They made my coffee perfect. read more

Dunkin' - Candy bar frozen latte - Donuts Near Me - Hurricane, West Virginia

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I hate posting bad reviews but we don't buy things that often so it's so disappointing.. My mom had ordered 3 Boston crème and 3 chocolate with chocolate icing donuts. NONE of the 3 Boston creams had the crème?! And one of them the icing was gone but it's fine at least it was included. I had eaten one when she brought them in thinking they might've been just regular no filling donuts but no.. she paid for the specialty donuts and didn't receive them. The donut holes were supposed to be assorted but only received chocolate.. read more

Dunkin' - Donuts Near Me - Hurricane, West Virginia

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The worker in there was rude to my grandma saying to stop yelling at her when the worker was the one doing it and she had a pissy mood but it's a good place to go read more

So happy to find this place after hours of driving through West Virginia. Very clean and the young girl that worked here was so friendly and personable. If you're traveling through and from New England it's definitely a welcoming sign to see!! read more

Dunkin' - So happy to see this sign!! - Donuts Near Me - Hurricane, West Virginia

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Sign in the window states $2 flavored drinks, but they don't honor it in the store. Poor customer service with 9 employees working at the time. Very disappointed. Won't be going back! read more

Dunkin' - Don't honor their promos posted! - Donuts Near Me - Hurricane, West Virginia

Have to update my review. During our last couple visits, they've gotten our order wrong. Wrong on multiple fronts. We get two drinks, and both are wrong. Either sweetener or cream is missing. Donuts came out in a box with frosting all over the inside and outside of the box. Other reviewers say they didn't get napkins. Absolutely true. You have to ask for napkins. read more

I order the Beyond Sausage and Carmel macchiato at least 3 times a week! I'm never disappointed! My favorite breakfast choice!

Walked in, no one else in the store. Was told twice to wait. Ordered breakfast sandwich off menu and two iced coffees. Revived sandwich after 10 mins of being in store. A bit later another lady asked me what else I needed. Then I explained my repeated my order to her. Why? Finally received drinks after 20 mins of being in store. Are serious? Got items, left on down the road. Pulled out sandwich and it was not what I ordered off the menu. Carmel Craze iced coffee.... had cinnamon powder dumped all over it. No clue how Caramel and Cinnamon go together. Very disappointed! read more

Food: Donuts are good (not as good as Krispy Kreme), but I really dig the Munchkins. Dark roast coffee is good. Chai is decent Service: Hit and miss. Expect them to get your order incorrect on occasion, or maybe a little bit too long of a wait. Price: Average Atmosphere: Typical. Adjoined to an Exxon gas station. Stuff like this is a bit uncommon for the area (also no Krispy Kreme or Starbucks nearby), so this place has its merits here. Lackluster service and gas station combo bring it down just a bit. read more

Ordered an large coffee with two creams from the drive thru. The coffee was COLD and the cup was only 3/4 filled. The DD is a big disappointment! The large coffee is also much more $ than Tim Horton's. read more

I like Dunkin' Donuts they are inconsistent when it comes to ordering my Latte with an extra shot of espresso. I always order it on the app and sometimes you can tasted the extra shot and sometimes you can not. I think someone that works at the location overlooks the extra shot read more

It's a Dunkin' Donuts so you already know what to expect. The donuts are dry and sandwiches are made in a microwave. The service here is hit-and-miss but you can always count on the coffee being great. This location has not been open long so once they get the staff issues worked out, keep the donuts consistently fresh and get that drive-thru like clockwork everything will work out fine. It's a refreshing change and a good addition to the area. read more

Dunkin' - Interior seating area - Donuts Near Me - Hurricane, West Virginia

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I stopped here out of boredom and now it's my go to coffee stop almost everyday! I love it and the employees are very friendly. One employee helped me save money by telling me if I bring a reusable mug it would be .99. read more

Convenient location off of exit 34 on Interstate 64. Staff is always very warm and friendly and service is always stellar.

We got 3 bagels, 1 with regular cream cheese (which was perfectly made), and 2 with strawberry cream cheese. Those 2 bagels were pathetic to say the least. Mine literally had just a hint of cream cheese when at every other location I've ever been to I've been blessed with a layer of delicious, creamy, strawberry cream cheese. It seemed as if maybe they were about to run out of the strawberry and were trying to be conservative. Nonetheless I was upset that I wasn't treated to that Dunkin' Donuts standard I've come to known. (the picture is of the other strawberry cream cheese bagel, not my own) read more

Dunkin' - a person holding a sandwich in their hand - Donuts Near Me - Hurricane, West Virginia

Hi Billy Mayes here back with another great yelp review. Great tlfood and great service

We were waiting for my friends bacon & the employees yelled at us to get out. So we left while my friend stayed for about 10 min waiting for her bacon & a employee decided to ask her "why she's standing there" in such a rude way. The employees here are not nice at all. They are rude and nasty. read more

I've experienced better and definitely better customer service. I went thru the drive thru and the lady wasn't sure about anything. I asked if they had everything bagel and she was like, I don't know..then said YES, I told her great everything bagel toasted with original cream cheese and a key lime square donut. she said we don't have any of those any longer, I said umm...they are on your marque on a big sign, so I asked for a plain lemon donut, she came back with we don't have those either...I said really??? then she said, no I have that, I said okay then add the lemon donut with the everything toasted bagel with plain cream cheese..she said I thought you wanted Original cream cheese, I said isn't that what original cream cheese is??? plain???? she said...ummm okay right...I wanted to pull off, and then when I got to the window she handed me the bags after I paid, and there was NO NAPKINS in the bags, So I had to turn around and run in for napkins...what the ????? not again !!! read more

They WILL mess up your order. I've visited this DD's around 20 times. We just don't have quality coffee in the area and their location is convenient. The only time I've been here and they didn't make a mistake was during the first week, while corporate was there. After that, ever single time they will mess up my order. The good thing about it is that they are friendly and will fix it after you tell them. Just don't leave the drive thru before checking your things. The donuts are decent, the coffee is ok, and the food is not very good. EDIT: On 9/1, I went through the drive through and sat for 7 minutes while multiple workers were taking a simultaneous smoke break in front of the entrance. I was there for 12 minutes total, with only one other person in line for a few minutes. There is no reason to visit this location. They are slow, rude, and have no idea what they are doing. Drive thru's are supposed to be convenient, but this place is anything but. read more

Just plain awful. Ordered a soy latte and they looked at me like I had horns. Soy? Yes, soy. Found out they had almond milk. By golly, that'll do! Paid for it and watched the confusion begin. Almond milk? We have almond milk? Turns out, that's a big "no" as well. Decided to go for the large iced coffee and a croissant doughnut. The pastry tasted like it was a week old. Dry, hard, gross. Oh well, I don't need to be eating doughnuts anyway. read more

Love their donuts and coffee!! One of my fave drinks is the coollata made with their great choice of coffee flavors!!!

I've been to this location countless times and love it!! They make the coffee with so much love! This store got a lot a bad reviews that honestly kinda confused me because this place is always hopping with people that want great coffee. So much better than Tim Hortons and so much more convenient being by the interstate. Everyone that works there always helps me to figure out what I should try that's new and they always answer all my questions about their new app. read more

Hope you like messed up orders and bad service. Took three times and still didn't get it right. This place is garbage and hasn't improved since it opened. read more