First time here and it did not disappoint!! I knew I was in for a treat when I saw the line out the…read moredoor. The place is tiny so only a few people can go in to order at a time. The line moved very quickly and before we knew it, we were inside. The have menus on the counters to order from and the special for the week written on a board behind the counter. The whole place smelled of fresh donuts. I was in heaven. We even got a free glazed donut for it being our first time there! How nice! The kids behind the counter were very helpful and they know how to move things along quickly. We were in and out before I even knew what happened lol. We tried out fresh donuts once we got to the car and boy were they delicious. There really is nothing like a freshly made donut hot off the line. Will def be back!!

This is Ayaaz, and the donuts are like off the roof. Especially the glazed ones, they taste like…read more50x better than krispy kreme.

Delicious hot, fresh donuts from a roadside stand - super cute setup and the donuts are on point!…read more A little heavier than a Krispy Kreme but not cake-y. We got the monkey bread donut holes and glazed donut holes - delish!! No real place to sit, but these donuts don't last long. :)

I understand inflation is a thing but $37 for half a dozen and two specialty items from a trailer…read moreoutside of a farm is a bit rich for me. Yesterday was my last visit for sure I don't care how much the wife craves it. Hard pass for me moving forward.

Representing 2022 in alphabet series, K is for Krispy Kreme in Hagerstown! I had been to this…read moreKrispy Kreme at least twice. I used to have rare work travel to Hagerstown. They went online in late 2022, so I don't make it out that way anymore. July 2020: My girlfriend of that time & I WiFi here after my work travel. She was working remotely and tagged along for a day trip to Hagerstown. At this time, my work travel here was just drop boxes in the lobby as they were closed to the public during Covid. Afterward, went to Krispy Kreme for a coffee drink & maybe donut which was a comfortable environment with good lighting. Staff was friendly, and the quality of the donut/coffee was great. March 2022: This was a terrible day, but at least Krispy Kreme was comfort donut & sweet caramel coffee drink. I was in my office that morning and traveled to Hagerstown on work travel in the afternoon. At 9:15 AM while in office, my dad called me, which was pretty unusual for him to call that early. He was bawling saying that the family dog died. Early March was a sad time. I was despondent but still proceeded to Hagerstown that afternoon as I had previously planned for that Wednesday. Once again, Krispy Kreme was there with a nice staff and great donut & caramel coffee drink. I don't even think I bothered with WiFi that time as I just wanted to go straight home after a quick bite here. Conclusions: People think of Krispy Kreme for the donuts, which are great light & airy and awfully sweet. But people don't think about their drinks, which are solid. If ever in Hagerstown, I'd try to return here.

Delicious in the yummy! Had these fresh donuts late at night. Unfortunately the hot sign wasn't on,…read morebut the taste was still top notch and super soft. I would get it again. Also the employees are so friendly!!

Great service staff is so nice always greeted with a smile would definitely recommend this locationread more

Great new location. Very nice staff as well. FYI... tried…read moreseveral times to take survey on receipt and would not recognize the store number or receipt number. Guessing the store is too new.

This is my 106th review of 2026, and my 1st dreaded 1-star review of the year. Representing 2025…read moreas a runner-up to D pick out of town, although Hagerstown is debatable as the DMV, but I'd be remiss not to slam the worst Dunkin' I've ever been to, worse than the 1-star Wheaton, MD Dunkin', and Hagerstown Dunkin' was the WORST ever coffee shop experience anywhere ever. This just so happens to be the 1-year anniversary of this awful experience with this Dunkin' on Sunday, June 1, 2025. We were starting our vacation to Canada and were first heading to Flight 93 Memorial. I chose this Dunkin' about 1 hour 15 minutes from my home for breakfast as it was conveniently located off freeway with quick access to get back on & off I-70. We each got breakfast croissant and iced coffees. Unfortunately, my girlfriend accidentally spilled the iced coffee when she was putting lid on. We were still waiting on the sandwiches, which came out. Albeit rare, accidents happen. We thought they were remaking her drink we paid for, but they refused. Staff member said the manager told us we're not allowed to remake spilled drinks. My g/f & I thought it was ridiculous. She worked at Starbucks before, and while spilled drinks weren't a super common occurrence, they would always remake the drink no questions asked. It was unprecedented a coffee shop would ever not do this to a paying customer; never heard of a Dunkin, Starbucks, Krispy Kreme (see my 5-star review of them east of downtown HGR on US 40), etc. There are several other Dunkin' in the Hagerstown area; go to Krispy Kreme, any other (unless it's the same owner as this store), local coffee shop, Sheetz (almost across the street from here), etc. over this location. There was a Dunkin' close to here off I-70 on Sharpsburg Pike, but involved 2 left turns to get off & on 70 westbound. I'd rather make TEN left turns than going to this location! After we left, we were depressed from this terrible experience and sour way to start our vacation. I said I can stop at Sheetz for you, which she agreed. She paid for the Sheetz, since I paid for the Dunkin'. It involved 2 left turns and a delay in trip (albeit only a few minutes, but a few minutes we should've have had to deal with in the first place). After our vacation, I tried to resolve this by emailing/calling Dunkin'. While corporate was fine, they said there was nothing they could do since it was a franchise store. They would inform manager to have her call/email me back. Not surprisingly, crickets from this manager.

Dublin donuts on Penn ave in Hagerstown MD was great yesterday, they were very busy and the two…read moreemployees working were struggling with so many orders! They was stressed out and needed more people working! They did a great job!!!

One there was floaters in my drink I don't know what it was. It could've been mold in the drinks…read more the drinks were not right it did not taste right it did not look right we were very specific on what we wanted then we got breakfast sandwiches the bacon burnt the sausage burnt the bread burnt. This is very unprofessional then we go and call the highway Dunkin' Donuts and the phone is off no answer so now since it's Sunday, we will be calling corporate on Monday and then the girl at the window was staring us down, and we felt very judged in the moment higher better people we are very highly mad on the service and the drinks and the food corporate will be called this place needs a health inspection and shut the fuck down I do not prefer this Dunkin' Donuts

Awful customer service. They couldn't make my order and didn't know how to refund it, so now I'm…read moreout the money and the coffee. Their customer service chat is always down, it's a mess. This store location is convenient but I've learned my lesson and will not be going back here.

the young woman taking my order at the drive through was disrespectful and condescending from the…read morejump. horrible service

When a hot coffee tastes like there was a cigarette butt in the pot at one point, it's time to…read morechange the recipe. This has happened to me at numerous DDs and I even switched to Midnight Magic aka dark roast.

This is probably my favorite dunkin. The drinks were delicious, a solid 10/10. I wish they had this…read moredrink all year round. The hash-browns were absolutely perfect! The service was solid as usual. This dunkin does not disappoint.