Stopped while I was nearby. Ordered two donuts and some holes. The chocolate cream filled had basically no cream. Picture attached. The holes were tasty but did not taste fresh. Maybe I am wrong. But they tasted a bit old. Ok experience but frankly like grocery store donuts. Half the price and fresh read more

Dunkin' - Chocolate cream filled with almost no cream - Coffee & Tea Near Me - Fort Collins, Colorado

I'm from Washington State, we used to have Dunkin but they closed down a few years ago. Since then I go to Dunkin whenever I visit a state that has one. I'm a huge fan of their plain drip coffee, but they also have fantastic mixed drinks. This is a good location too, nice and clean, fast service, and affordable. read more

Dunkin' - Coffee & Tea Near Me - Fort Collins, Colorado

The coffee was horrible. I ended up taking one sip and throwing it away. I wasn't asked if they could remake it. I will not be returning ever! Not even for their donuts. read more

I got inside the door and at the counter, and I was looking at the menu and the girl was pushing me to order either off the menu or off the mobile site and I told her I wasn't ready and she kept pushing for me to order. When I did order, I went with someone else told her I wanted the six dollar meal. Nobody ever asked me how I wanted the iced coffee but I pacifically said no eggs. I waited 15 minutes for the croissants to get done and when I got the meal, the drink had no sweet cream no milk no nothing. It was very strong coffee. When I got the sandwich, it was not in a box like everybody else Got. Mine was in a paper bag. When I got to the car, guess what my sandwich was burnt, and there was eggs in it. They were trying to cover up their mistake by making it crappy. I don't come here very often. Should I get better service at the airport than I do here in California? read more

Dunkin' - It's supposed to be an iced coffee, but the coffee is way too strong. There's no cream in it whatsoever. - Coffee & Tea Near Me - Fort Collins, Colorado

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Got rushed at the drive thru by the person taking our order. Coolata drinks still out? It's been a week. No blue berry donuts? Seriously come on. It's donut shop....how are you out of donuts. I can understand being out of stock for a couple days...but seriously an entire week? This is the last time I bring my family here. Learn how to write pars, place an order, and not run out of things. This is foodservice 101... read more

Worst customer service I've ever experienced. Don't recommend coming here as everyone seems to hate their job and doesn't care to help customers. They all faced away from customers and acted like no one was there and needed help. Don't recommend coming here. read more

There was great service, everyone was super nice. The food came out super quick and everything tasted amazing, especially the bagel bites.

Coffe is always good and their new iced coffee with brown sugar is delicious . Please be mindful and order from the app

I'm not going to get into what happened this morning but what I will say is the guy inside making the food needs to calm down and change his freaking attitude when making food. read more

Dunkin' - the outside of a dunkin donuts restaurant - Coffee & Tea Near Me - Fort Collins, Colorado

Once the management change at this location it turned back to having Dunkin' standards.

Really disappointed because I love Dunkin, unfortunately this location has never been good. Every other location in Colorado is perfectly fine except for this one. Every time I come here they get my drink wrong and they are super rude when I ask them to remake it or for a refund. The workers here are unpleasant to be around and seem like they're constantly in a horrible mood and it's not OK I work in food service, so I totally understand but I'm never rude to any of the customers because it's my job to be nice and help them. Honestly it's worth driving to a different location just to be treated better. I don't think I'll be going to this location ever again. read more

Super friendly, super helpful, there was a guy who hooked me up and gave great donut advice

Don't go here ever in life and I want a refund very disappointed my food is not even edible my bacon was on my avocado toast begal was burnt read more

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The donuts were hard as rocks. I'm shocked that they charged me so much for items that clearly should have been thrown away. The woman that waited on me was pleasant and friendly, but it doesn't make up for the terrible products. Too bad their donuts aren't as good as their marketing team. Lesson learned and back to Lamar's for me read more

20 minute wait for 2 donuts. There was only 1 car ahead of me. The lobby is always closed so that's not even an option. And the donuts have been stale the last couple times. They used at least have a consistent product here. This place has gotten worse over the past few years. Not sure if the owner even cares any more. Guess I'll buy over priced donuts some where else this place has no consideration for the costumer. read more

I love dunkin' donuts, But this location doesn't even know how to toast a damn croissant or make a coffee. Step it up guys cmon.

Customer service and attitude matter, and the "manager" and staff here are Incredibly rude. I will not be back.

the whole idea of a dunkin donut was the donuts. I was standing at the counter waiting for someone to acknowledge me. Three employees were talking amongst themselves and did not care to come and take my order. When I did get an order I found the coffee was stale as were the donuts. I've made up my mind that I will go to Lamars for donuts and get my coffee at Dutch Brothers. Even McDonalds or Burger King can make a better breakfast sandwich and do it with polite and cheerful employees. read more

coffee was terribly mid flavors were not there at all very very bitter and then my pancake... i mean they didn't even try to fold it correctly just tossed her in naked and afraid style. big ol waste of money thanks a lot turds read more

Dunkin' - Sweet Black Pepper Bacon Breakfast Sandwich LOL they ain't even try to fold it together. - Coffee & Tea Near Me - Fort Collins, Colorado

When you actually can order what you want on the menu it's good. But every single time I come to this location( not joking) they are out of something or their toaster is broke. I just opt now to go somewhere else because I don't want the let down when you have something in mind you want to eat and they don't have it. read more

They don't know how to glaze or frost doughnuts probably should get new employees that do... not to say they aren't nice people they just don't do their jobs. read more

Incredibly nice employees- stopped in for a quick sinful snack with my fiancee and was pleased with the empty cafe so we can sit undisturbed. Was attended by two sweet young people and got our food quickly. Would definitely recommend! Dunkin hash browns are the absolute best and tried this new pineapple mango lemonade refresher and was very happy read more

If you're in food service you should be wearing your mask and gloves for Covid. The two ladies who were serving in the drive thur had mask and gloves on. The two preparing food did not have gloves on, and their masks were under their chins. Not the way to keep safe and healthy at this time. read more

rude female employees and they are always out of something. They had a sign up the other day that said it was too hot to serve ice cream, like what? read more

Employees have shit attitudes, can't make your drink correctly and take 20 years to give you any attention to fix your drink? Word. Alright then. If you don't want to work in customer service then don't. Your job is not that hard. Believe me I've done it. It takes NO EFFORT to be a decent human being. Y'all suck here. Do better. read more

I wish I could give 0 stars. we went to get donuts and coffee, were out of everything, even donuts. you could tell immediately the coffee color was off. both of our coffees were so bitter that I thought it shocked me. Thats It read more

I was excited to find a Dunkin within walking distance of my house! I have gone there a couple mornings now which the first time was a great experience! As for the second experience not so much... it is Friday, August 6th at 6:15am there was a girl w/brown hair and on the shorter side, she walked up and said what can I get you (not a good morning or anything) I ordered my drink with her left almost a 3 dollar tip and then asked a simple favor for less ice. She literally rolled her eyes, did not say anything back to me started walking away and said in a very rude manner "you could tell us before we print the ticket so everyone knows" and walked away. I didn't get a thank you, have a nice day, NOTHING. Coming from someone who has managed cafes and coffee shops for the last 10 years that sort of attitude and employee is not going to get the business very far. It's in a decent location off of college but customer service is everything and you will lose more customers than you will gain from that sort of experience. Coffee tasted pretty good but experience is everything. Wish I had better things to say. read more

Don't do it. These cold-hearted robots will charge you for a cup of tap water - even if you need it to take your medication. Shame on you. There's no humanity at this Dunkin. These egocentric kids are force-fed a low emotional-intelligence, heartless, corporate training and then told to spew their memorized garbage onto unsuspecting customers like robots. The limited young girl at the counter was like a deer in the headlights - a drone - with zero ability to engage her own heart and brain during work. There is no need for this level of inhumane cluelessness. When a company tells you what policy to promote, you still get to decide what is humane and what is not. You have the right to infuse your work with human values, regardless of how mentally or spiritually deficient your manager is. The Dunkin Donuts manager and regional mgr should be fired. They're too busy fellating each other while moving up the imaginary ladder of soulless success. Even McDonald's, the Anti-Christ of Food, has FREE cups of water. Let's take that a step further: Dunkin Donuts is less humane than the Anti-Christ. Let's see that quote in your pro-diabetes marketing. Shame, shame, shame on you. read more

I'm in the lobby of this location and half the staff behind the counter handling food and beverage is coughing...one has a mask. I'm not big on having to wear masks but if you're preparing and handling my food during the flu season, while open mouth coughing, it feels irresponsible not to. I would like to order some coffee and donuts with a side of Covid please. read more

As someone who has been to this Dunkin' Donuts a times, I would never recommend anyone else to go just pure waste of money. When you look at the prices on your menu, do you think that's pretty good but now all the prices on the menu are just totally off. The donuts are not one dollar like they say they are. And the worst part about it all they just seem to fuck up and overcook everything I go to is a bacon, egg and cheese on a plain bagel. Pretty simple no not for them some thing or at the total wrong thing like how the fuck do you mess that up or they leave the bagel there for five minutes. That's why I wouldn't recommend. read more

Do not go here. They are lazy bums and are constantly out of EVERYTHING. Went in and ordered 3 different drinks and they didn't have the "stuff" to make any of our drinks. read more

Order was delivered incorrect customizations were wrong. 5 hash browns rounds for $2.50? All of our breakfast sandwiches were burnt, and the omelette bites were kinda gross. Overall worst mistake for breakfast in years, try something else unless you like vomit for breakfast. read more

Worlds worst customer service. Incredibly rude little girls working who will talk horribly about you to your face and to their coworkers right in front of you. Don't try to call to complain either. They will yell at you and hang up instead of giving thr phone to a manager. Don't get me started on trying to get any new items. The employees do NOT know what they are doing, train your employees better and start writing up your employees who scream at your customers for asking about a simple coffee after 10 minutes of waiting. This is the worst location by far. Do better, get better and nicer employees. This is ridiculous read more

Dunkin is ridiculous. I went through the drive-through this morning because I was going to get a dozen donuts. I wanted to customize the 12 I was told I wasn't allowed to because it slows down the drive through. No one was ahead of me or behind me!! What is the point of a drive-through if you can't get what you want! I had used you guys for convenience today and was in my robe (early morning to get the kids donuts). I was shocked when I was told to come into the shop. No places to park mind you!! Do better Dunkin donuts. I won't be using you guys anymore. I will just go to Safeway near my house. They have delicious donuts and are cheaper!!!! read more

I can't really speak to the quality here because I never actually ordered but based on what I saw nobody that works here cares. I sat in line for 20 minutes behind 4 cars (weird right). Next, when it was my turn to order I sat at the ordering booth for 20 minutes myself, I even witnessed a loud disagreement between two cars in line and nobody came out of the store, nobody took any orders, when I drove past it didn't even look like anyone was in there. Anyways don't go here. read more

This location had the lobby closed about half the time I try to go in. The drive-in is so backed up it's not even worth getting anything here. read more

Dry donuts and cold coffee. I'd thought I'd try it again because the family wanted Dunkin. They now agree with me. Subpar, dry donuts. There are so many other places with better donuts. Step up your game Dunkin. I get a better donut at Walmart. read more

I just called to see if they were open today (New Years Day) and got a mumbled "Hello" from an obviously upset employee. I asked if they were open with their normal hours and she rudely says "Yes, I just said we were open." Don't waste your time here, go to The Doughnut Club and you'll have the best day of your life. read more

Great service and perfect timing if you want a decently quick breakfast. The food is a great quick pickup if you need something tasty and quick. read more

My mother & I went through the drive thru recently. We ordered 2 chocolate frosted donuts & they handed us one chocolate frosted & one custard donut. We informed them of the mistake & they said it was because they had no more chocolate frosted donuts, so they tried to pass it off without telling us, AFTER we paid! The girls in the back were preparing food with no gloves and one in particular was touching her nose repeatedly between sandwiches, and another girl was on the phone and went straight to the food afterwards with no gloves. The manager told us that they "had one glove on", as if ONE glove would make it okay. Neither of the girls had gloves on. We told them that it was unhygienic and unprofessional to try to give us something other than what we paid for without even telling us. There were no apologies, no kind words. The manager yelled at my mother to "have a terrible day!" as we were pulling away. All of this happened within less than 5 minutes. I can't imagine what else goes on there all day. Terrible customer service and unhygienic. read more