Went through drive up. Staff was friendly. Drink ordered was good. BUT on the app I asked for the special apple pie braid and she didn't have any. It was 11:25am. Disappointed so I didn't order anything else. read more

The reputation of this Dunkin Donuts on yelp precedes itself. Awful service, dirty, and that is when you can go inside place an order. They always close on the weekends, probably because they are short staffed, or they are too lazy to take orders that are not drive-thru. What are they getting paid for, if they make their own rules. Every weekend it is another excuse, but the same problem. They post handwritten signs on their doors that say things such as, 'drive-thru orders only due to system update', the next week will be 'mobile orders only'. The problem is, they are listed as drive through only on the mobile app, so when you go to the app, you cannot place an order. Do not support this Dunkin Donuts. read more

Dunkin Donuts/Baskin Robbins - Another excuse from Dunkin Do it's on Birch Street in Jacksonville - Donuts Near Me - Camp Lejeune, North Carolina

I'm normally not a fan of this Dunkin, but to be honest, Ali who works in the mornings-afternoons, makes it 10000xs better ! She literally gets my coffee perfect EVERYTIME and she's super sweet with a great attitude! Thanks to her my days are better. ( Only rating 5 starts because of Ali) read more

This is the worst DD in the history of Dunkin Donuts . They know that we'll come anyway to get our fix of whatever it is that Dunkin Donuts puts in the coffee, so they continue to be the most inefficiently run thing that i've ever seen. How do you wait 23 minutes for coffee...just pour it in the cup. They just run around doing odd jobs with no direction or purpose. This place is the worst. read more

I just LOVE this restaurant I exactly pass 3 other Dunkin Donut just to go to this one in Havelock, NC The staff Ms. Em, Mel, Janae, Shania, and Mr. Tyree are FAST and FRIENDLY I just LOVE the service and food that I get from there read more

You can already tell by the picture that this is by far the WORST egg and cheese wrap I've ever seen. They literally just slapped the egg and cheese on there and it came out cold. I just got only one thing to say: If you clock in at 4 in the morning and hate your life, don't put your frustration on our food that we paid for. JUST QUIT. read more

Dunkin Donuts/Baskin Robbins - Wake up egg and cheese wrap - Donuts Near Me - Camp Lejeune, North Carolina

The slowest drive thru that I have ever experienced In my life. There could literally only be 3 cars and it's gonna take at least 30 min. Once you order they'll mess your coffee order up about 3 times a week and sometimes they won't even sell food. read more

These places are together which makes it horrible since there is 2 lines. Waited in line for over 10 minutes because they kept attending the doughnut customers instead of people who wanted ice cream. When a customer that was about to order doughnuts told the cashier that we had been waiting and had arrived before her, the cashier said that "it's ok, they are gonna have to wait" Worst service! Never going back! read more

This is what I received as hash browns, the bag isn't even half full and they are mostly squished. Also kinda chewy like they were put in a microwave. Super disappointed I paid for this. read more

Dunkin Donuts/Baskin Robbins - Hash browns - Donuts Near Me - Camp Lejeune, North Carolina

This Dunkin' takes 10 minutes per person in the morning. They are ridiculously slow. I watched man order a medium coffee and dozen donuts and stand there for Ten minutes inside while they put people in the drive through in front of his order. Worse, they don't allow ordering ahead with the app because it's still disabled. Drive through only. This manager is missing out on a lot of money because they can't plan ahead. read more

I wanted to eat here but I only brought some coworkers. The line always moves slow but the food was hot and good from what the said. It's just we've waited 20 minutes for a shake that was never made. So we went inside and got a refund and the shake for free. I don't think my coworkers ever want to go back. read more

Pretty sure I've never had them make me the coffee that I ordered. Luckily the staff is friendly. Service is quick too

I've been here a dozen or more times throughout the last 3-4 months. The service is always extremely slow whether they are busy or not... so plan accordingly! I waited 25 mins for an iced coffee on one occasion and only had 2 people ahead of me. I gave it 2 stars only because the employees are typically respectful with positive attitudes. read more

I stopped here on a Saturday afternoon. The drive through had a few cars so I went inside to get a cup of coffee. They had 2 employees trying to cover the Baskin Robbin ice cream side & the Dunking doughnut inside and drive thru. Employee was courteous but they barely had any doughnuts, they had to make my coffee and the dinning area needed cleaning. I would hate to see what it's like during their rush hour. read more

My coffee order was right, but the employees are still miserable and my sandwich was thrown together and burnt. Like are you serious? It's 0600 it's not very busy and my order still sucks. read more

Dunkin Donuts/Baskin Robbins - My watered down frozen coffee with a sand bar of sugar - Donuts Near Me - Camp Lejeune, North Carolina

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Very dirty and unorganized! Nothing ever gets cleaned. You can see the dirt stain on the stools and the chairs! The counters are covered in crumbs. read more

Slowest place over ever been to in my entire life. Food is just thrown together and even wrong sometimes. Drive through is terrible you'll be waiting for 30 minutes just for a coffee and doughnut. read more

This Dunkin' Donuts remains to be the slowest on the planet. You would think that with all the bad reviews, the management would step in to fix the problems. Time to write MCCS to have them removed from base since their time is up. I think the problem is untrained personnel and a lack of supervision. 11 mins later ... read more

This Dunkin used to be a good one... Nowadays not so much. They have young workers who run the place and it's always the same kids working . I usually stop in there in the evenings and it's just ridiculous how unprofessional the employees are. I've never been to a slower Dunkin in my life. I know it was just redone inside, but you would never be able to tell. It's dirty and unkempt, the bathrooms are not the best either. Almost ever time I order anything that needs to be cooked it always ends up burnt. Management really needs to take control of this establishment because it's going down hill. read more

Have to agree with the rest of the reviews , there services is slow and when the place gets busy , the staff seem overwhelmed and don't know what to do. The on the go ordering is just as bad . I live 30 min from the establishment so I put my order in when I leave the house and it is ready by the time I get here , lately when I order and get here it's not ready and I am waiting and addition 15 to 20 min because they are overwhelmed or thought here the tell customers we don't have enough staff on hand . It is hit or miss with this place when it comes to services . The drive thru is just as bad I'm here today at 0725 on April 11 and the drive thru has barley move since I went in at 0705 to pick up my coffee . If you want better service then I would recommend using the ones in town if you live here on base then I am sorry that you have to deal with this . read more

Ive passes by here many times and because its hidden Ive never know this place existed but Im glad I found it today. Its right down the street from where I live and its a 1 min walk from the bowling allwy my daughter likes to go to im looking forward to bringing her in for a sunday afternoon banana split. read more

They are super slow the microphone to the drive through doesn't work and they don't give you military discount or combos any more it's a shame how how they are ripping off marines and their chain of command is allowing this. They didn't even put the cream cheese on the bagles! read more

Terrible at everything they make. I understand they stay busy because of who they are and they're located on base. However a little TLC while making iced coffee and a couple bagel sandwiches shouldn't be much to ask for. The iced coffees we ordered tasted like candy. They had way to much creamer and sweetener in them. I asked them to remake them and they were even worse. I should still be able to taste coffee in my "Iced Coffee". The bagels were just thrown together and not even properly prepared. Also to mention that they were the wrong sandwich. By this time I was pretty much like forget it. Ate the food anyways and left to never return to this business. read more

Love my morning iced coffee every morning but I don't love the long wait in drive thru the gentleman cashier is awesome but I don't like going if he's not there he is much nicer never rude like the other cashiers read more

Dunkin Donuts has the monopoly for breakfast establishments on base making it the go to option for Marines, dependents, and contractors looking for a quick grab and go breakfast. Normally, anything fast and hot for breakfast would be greatly appreciated but due to the inconsistencies with this location, incorrect charging for items provided, and unhelpful staff it may be best to use the gas and drive off base for a quick grab and go breakfast. On multiple occasions, this establishment has forgotten items I have ordered yet still charged me the full amount, given me incorrect items I did not order rather than the items I paid for, and altered aspects of my order without asking if the adjustment was acceptable. The staff are not knowledgeable about the items placed within a bag before handing it to the paying customer with statements such as "I think everything is there." The reason this location has spared the wrath of unhappy customers can be boiled down to the fact most customers use the drive-thru and do not have the time to turn around and correct their order. read more

I've been to this location several times and they're usually busy but they've always been friendly and quick with my order. I like the drive-thru because trying to lug in a two year old that wants to explore the world and a 4 month old that's destined to break the record screaming. I always opt for a drive thru. The chocolate Munchkins are always good and my large French vanilla iced latte is awesome. I always get the shot. Not sure the difference between the shot and swirl. read more

The Worst I have ever been to. I waited 35 minutes in the drive thru line. Nothing moves fast at this place. Another time I tried inside thinking it just might be better. NOPE! waited 20 minutes inside, and the staff was stressed right out! This is located on a Military Base! Come on DD. I love you and am a loyal member I now will need to buy my coffee at another place. Please do something about this place. Separate the DD and BR. Or get someone in there that can manage it better. read more

Less than 1 star!!! TERRIBLE customer service! Save your money and a headache and go to Krispy Kreme off Western Extension. I visited this morning with my children and mother and drove off after I was told what the cashier was putting in my half dozen instead of taking the time to take my order. I asked two questions about the donuts and the cashier got impatient and informed me of what she was going to give me in the box. I have never had such rude and rushed service. We live near the Dunkin Donuts in Cedar Point but happened to be running errands in Jacksonville today. We will not make that mistake again! read more

Sometimes I go here a few times a week, sometimes not for a few weeks but it seems every single time I go, my caramel iced coffee is missing the caramel all together, there is no sugar like I asked or the drink is literally ice with a little bit of coffee. The last time I was there, today, the girl at the window rolled her eyes at me when I asked if there was sugar and when she said no then asked "so you want sugar" I say yes and she rolls her eyes and lets out an annoyed "ugh" I really hate to complain but it gets annoying that every time I have ordered this same drink it is always wrong. read more