The service has always been great. The coffee is always delicious. But they don't have jelly munchkins!!! What Dunkin doesn't have jelly munchkins?! I also never have a wait here when I order online, which is fantastic! read more

This was the second time I visited this specific location. My first visit was over a month ago and my second visit was yesterday. Both times it feels like it wants to rain inside the restaurant and the second time I looked down and there's a roach. I alerted the manager, she apologized and we left. read more

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Dunkin' (or if you are old enough to remember it as Dunkin' Donuts) is an iconic, global empire that started humbly enough back in 1948 in Quincy, Massachusetts when Bill Rosenberg opened Open Kettle. Rosenberg switched the name to Dunkin' Donuts in 2950 and in the seventy years since, Dunkin' has expanded into over forty countries and about thirteen thousand locations in those over forty countries. I have to say that Dunkin' has been a regular go-to when I am heading to an early morning meeting. A little culinary bribe of donuts and coffee often puts a smile on some tired faces and goes a long way in creating a connection. On a little side note, my go-to at Dunkin' is neither their Donuts or their coffee. My go-to is their bagels. While the bagels at Dunkin' are not the best that I have ever had, the bagels are decent at Dunkin' and have been a great start to my day. All in all, Dunkin' is a great place to start your day. I strongly recommend this location and the chain as a whole. Hey, about thirteen thousand locations in over forty countries cannot be wrong. read more

This location is the worst. The customer service is atrocious. They serve you smashed croissant sandwiches, or half the croissant is missing, My son visits me each Sat and stops to get breakfast and each time it is awful. I then tried the sourdough sandwich, asking for sausage and cheese and I got bacon and no cheese, The person even confirmed what was ordered and it was still incorrect. I guess I will have my son breakfast somewhere else for on Saturday. I go to the Dunkin on Saxon twice a week and I have never been disappointed read more

I've had a great experience both times I've been to this location. Today we went and it had a long drive thru line but service was extremely quick. My cold brew was made perfectly and hubs enjoyed his hot coffee. The person who took our order and the person gave us our items were both very nice. I had better service here than at my usual Dunk and I wish this location could train mine in Longwood. read more

Who dislikes dunkin? Dough nuts are always on point no matter which one you go to. But my biggest issue with this store is constancy..... I go here like 4 times a week in the morning order the same thing every time and they either get the order wrong or I get a cold hard as a rock bagel. Coffee never taste the same from one day to the other, it's either great, lack of sugar or watery. I have told them in the drive thru please don't mess up my order yesterday you forgot the cream cheese on the bagel then they get it right but it's an old bagel. Maybe once a week it's perfect. I know they are in a rush but I wish they could just be a little more kind full just because u got the order out in 30 seconds doesn't mean it's always right... one time I got a completely different sandwich... I'll keep going cause I have no other choice but I just wished they listen. read more

The customer service at this location is about the worst in all of Volusia and Seminole County. E and I stopped in this location at 9:00am this morning, we walked in to the location as we find it's faster because most choose the drive through, as usual E grabbed an orange juice and we took a moment to look at the board and see if there was anything new, when we decided what we wanted to order we approached the counter and waited, and waited, and waited as people walked past us literally 29 times on five minutes without saying one word to us, no greeting, no welcome to Dunkin, no we'll be a few minutes, nothing. Finally after five minutes or maybe longer of standing there a younger gentlemen with a mask half on his face half off comes to the counter and says, "what do you want" just like that, "what do you want" I made mention of how long we were standing there and said person starts arguing with me that he tried to take our order when we first walked in. I looked at E and said "I'm done, we're leaving". We left and started driving, I called the location 6 times before someone answered, finally on said sixth time when a female answered I asked if she was the manager, she replied yes, I informed her of our experience moments ago at her location and she was very rude and started arguing with me. I see why this location gets such poor reviews.... read more

I never thought that I would EVER be reviewing a Dunkin Donuts, nor that I would ever be giving my coveted 5 Stars to one ... BUT, I wanted to be sure and give credit where credit is due. We stopped in here with family for a light bite and coffee. First of all - we've never seen a cleaner Dunkin Donuts! It was clean, organized and beautifully decorated. (We hear they recently had a change in ownership and that the location was renovated, cleaned up and updated. It clearly shows!) The staff were all very friendly, courteous and patient. I mention patient because we had some older family with us and they tend to be slower. They ask lots of questions and are slow to order and have very specific requests. But both the young man and the woman who tended to us were polite, helpful, and patient and we really noticed and APPRECIATED it! Coffees were hot and well brewed. Cold drinks were well made. We ordered breakfast sandwiches and donuts - all great and the donuts, despite it being later in the afternoon, were well-stocked and fresh. 9 out of 10 times, donuts at other Dunkins are stale and uneventful but we were really pleasantly surprised and impressed with our order here. We have been back twice since and I feel as though their service was even better on a busier weekend morning! Despite being super busy, they were all so friendly, attentive, accommodating and awesome! The owner - whoever you are. You have done a great job with your franchise branch! And your employees (based on our visit) are doing a great job! A lovely addition to the local area - a big franchise brand, serving the community with good honest offerings and service! read more

What a pleasant experience I usually go thru the drive thru dint have time to wait Juliet got me in and out three min w cars wrapped round the building service w a smile I'll be back read more

Dunkin' - Vanilla bean cold brew triple shot all jacked up Lololzzz ‍ - Donuts Near Me - Debary, Florida

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Customer service was great! friendly staff and best looking, cleanest Dunkin I've been to!! Wow, I was surprised. Modern decor and pop music playing. This location doesn't mess up your order either! Will definitely be coming to this one more often! read more

HONEY! BABY! SWEETIE! I have never left a place so angry and disappointed in my life! Does DD provide ANY training whatsoever? Does the words Customer Service even come up in their daily conversation? When I got to the window and showed my app, I was greeted with, "Already rang up, too late" by a very smug young man. This was the second time I had the same experience at this Dunkin. I asked for a refund and the same young man started with, "Need a refund" several times as if it was a badge of honor. A young woman came to assist and began to lecture me about how to use the app. Immediately offended by her tone and her "customer is always wrong" attitude, I explained that I knew how it worked. She either preceded or concluded her comments with the term "SWEETIE" and I ask that she not call me that. By this time I was getting aggravated at the lack of respect, lack of training, and lack of presence of management. She actually said, "Right now, I'm being very nice, Sweetie!" I asked again that she not be condescending and she was baffled. She asked how it was condescending. She then tried to hand me the drink without charge. I said I didn't want it. She looked shocked and I drove away fearing my head would explode if I didn't. I've wasted more than one call to the store over the last several months and wasted another couple to Corporate. Im done! Im sure my $25-$30 a week won't mean much but I'll be spending it elsewhere from today forward. read more

I love this location, the inside is very pretty and clean, didn't even want to leave. :) The donuts I had were very fresh. I've tried a lot of their breakfast sandwiches, they are pretty good. Their hash browns are delicious, I just wish they were good for you. I tried their Sausage Scramble Bowl (scrambled eggs, sausage, melted cheddar jack cheese, peppers and onions), it's spicy and very good! I also like their coffee. If you're going to Dunkin' in the Debary, Orange City area, this one is much better than the Orange City (Saxon Blvd) location. I don't trust the Dunkin' smartphone app, had too many problems with it. read more

They messed up our order twice. We ordered 3 donuts and she gave us 2. She took the bag back and just exchanged one for another. It's just frustrating when simple orders aren't right the first time or second time. read more

I ordered an iced cappuccino with light ice and they're so cheap they decided to not fill the cup up because of light ice!!!! What is it, saving 2 pennies? Isn't the amount of ice one wants in their drink okay? The lady was very mean about it. Not cool Dunkin. Not cool. read more

Dunkin' - Dunkin doesn't like you if you don't like ice. Lol - Donuts Near Me - Debary, Florida

So I know this is a chain and everyone knows Dunkin but... let me tell you about this magical location! Some dunkins are either a hit or miss but this one seriously is ALWAYS a hit. All the workers are always so pleasant and nice. The food ALWAYS comes out perfect, and they are always pretty fast! When I suggested Dunkin to friends from out of town they pleaded no Bc of all the horrible experiences they had. I told them to trust me because this one is 'magical' haha. They couldn't believe how amazing it was. They still text me now about how on point their sandwiches and coffee was... made to perfection. I usually don't review big chains but this Dunkin location is THE BEST. I go out of my way in the morning to go here even though I pass one on my way to work. Oh, and everyone is human there has been times they've forgot to give me 2 orders of something and just gave me one. They are all so nice and everything is usually perfect that you can't even get mad when they mess up. (Rarely happens) read more

I have been going to the Debary DD for the last two years and it is by far the best one going. Crystal has the most beautiful smile and seeing her and hearing her greeting each morning makes my day. Maybe we should all try to be as cheerful as she is. From my perspective she is way over qualified for her current position and my hope is she moves up to district management. Thank you Crystal for making Debary DD a much needed stop in the morning. Robert brown truck read more

Very pleased. Fast, courteous service and latte was made right. It's almost a miracle to find a Dunkin this nice.

Their customer service is atrocious. Not friendly at all. Seems they are upset they have to serve customers. It's also the most expensive Dunkin Donuts in the area. Try to avoid until they wake up and get better management. read more

Definitely WAAAY better than the Dunkin in Orange City. Quick service and clean restroom. BUT like most fast food restaurants they do manage to screw up my orders about 50% of the time. They quickly remedy it but it'd be great if they got it right the first time. read more

Best location in the surrounding areas!!! Best customer Service and fast! I will drive the extra 6 minutes to get to this location even though I'm closer to the Saxon one and the one on Howland. read more

The only reason I give them a one star rating is because 0 isn't and option. I honestly go to Dunkin Donuts every day which is my personal problem, but at the DeLand location the service is wonderful and they always get it right. The Debary location can't figure out the on-the-go option at all. I have actually been told by a staff member they don't start the order until you get there. The orders are never right and never accurate. Today my sandwich was ready within 5 minutes of me arriving (I ordered it 10 minutes prior), but my coffee took another 15 minutes and wasn't right. read more

Pulled into the drive through and ordered two things. We tried to order a third thing but we got radio silence for 2 minutes. Another person took over and offered no explanation for the silence, and made us repeat our order, along with another drink and an egg white on an English muffin with no cheese. When we pulled to the window, we received one of our drinks, and another drink in a small cup. We asked for it to be placed in a large cup, as we ordered, and they told us to pull to the line so they could remake the drink, and presumably give us the rest of our order. We waited for five minutes and received one drink, and had to ask the worker to bring the rest. After another several minutes, a worker finally brought out the drink in a large cup, as well as the English muffin, although with cheese, which we specified that we did not want. Very confusing and very prolonged experience. read more

Don't ever get a food item other then donuts.... everything is burnt or badly thrown together, half the time I wouldn't even recommend donuts bc they barely frost them... not worth it unfortunately read more

I wish 0 stars was an option. Don't bother with mobile ordering. It is literally never ready. You will be ignored for 10 minutes and then told, "I don't know, it works for everyone else..." read more

Well this Dunkin' recently opened. Place is fancy and clean but unfortunately serves Luke Warm coffee. My Double CHOCOLATE donut...Tasteless!!! This does not really surprise me due to it's being owned by the same franchisee that owns the Deltona Dunkin' Donuts. This place seems to also not follow Corporate Standards when it comes to brewing Dunkin' Coffee....Oh well!!! read more

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Normally I avoid Dunkin donuts. The coffee is always good enough but the staff and lobby are usually awful. This location might be new... Not sure. But the lobby was practically spotless! The crew was so nice and helpful. They are a "go green" location and have included things into this location to help save the environment. Like low water use utilities and energy efficient lights! They also have outlets installed around (not as many as a Starbucks) but they do have USB outlets. I took a wrong turn and ended up a town over from where I was headed. But now I'm glad I did! read more

Another very good visit to Debary's Dunkin' Donuts. It's smaller than most but the employees are friendly, patient and seem anxious to please. Great donuts for the wife and I just love the new burritos. Thanks much. read more

Just moved to the area and was excited to see a new Dunkin' was close by to my home. I have been thru the drive thru about 10 times and 4 out of 10 times I didn't get a straw. It's quite annoying to have to go park and walk inside and get straws for our drinks. The young lady that hands me my drink most mornings doesn't speak a word. Not a hello, thanks for stopping by nothing. She literally says nothing, I find this so odd. I say hello and thank you and get nothing in return. I guess I'll have to spend a little more at Starbucks from now on closer to my office. read more

This location has only been open for a week, but I'm throwing a review out there because I desperately want it to succeed in a town where a major chain is a big deal. I went though the drive-thru in the morning, excited because unlike the location by I-4 that has a 30 minute wait, this new DeBary location had zero wait. Cool. I knew it would be interesting when I pulled up to the speaker to place my order and the girl with the headphones kept asking me to repeat what I had ordered. "Whaaaaaat?" Simple. Onion bagel with veggie cream cheese and a large iced coffee with cream and sugar. The girl never repeated back my order, nor did she clarify what I had ordered when I was asked to hand over my money. What I got was a plain bagel that was cold and had not been toasted (I was never asked) and a side of veggie cream cheese, still in the container. Awesome. I was driving and intended to just eat and drive, but now I was expected to eat, drive, and spread. The coffee was large and iced, but bitter. No sweetener added. Okay. I get that it's a new location and the speaker probably sucks, but why did nobody clarify my order? Why was it assumed that I wanted a cold, plain bagel? Get it together, DeBary. read more

I go to DD about 3 times a week. Omar the manager is the BEST!! He is ALWAYS polite and takes care of the customers and very good with the employees' had a problem with one of the other manager's and she never apologized. Omar took care of me and apologized for her and offered me a free drink and sandwich.. read more

I ordered a large iced decaf with one cream only, simple, right? Not really, what I received was a large iced cream only...when I questioned the girl, she gave me some bs, oh, it only looks light...time to find some where else to get my morning coffee...who manages this place? Apparently they don't care about their customers.... read more

Great new location, stopped by after work on both trips there first time thru the drive thru. Staff was extremely nice and helpful. Second visit made it inside and the place is definitely a step-up from the old donut shop. Great sandwich great smiles found a bee fav in debary read more

This is by far the best Dunkin I have been to. I travel a lot and Dunkin is a frequent stop for me. This store is absolutely beautiful. It is very clean, and the staff is terrific. Did i mention how clean this place is at ALL times. I normally go during the day, but have been at all times. The people are friendly, and fun. Tell the managers to keep up the good work. You guys are doing a terrific job. read more

thid dunkin donuts supercedes every other dd, the atmosphere, the employees , each and everyone of the employees are priceless and assets to this establishment, the store is super clean, atmospheren is unbeleiveable, the employees are top notch, i only frequent this particular dd twice a day, no matter what the employess make you like family and their fast, their caring , understanding, they rate the top of excellence, each employee is an true, genuine, pricelees employee as well as an asset to the establishment, i can never thank them enough for who they are and how they operate as a team!! thank you and see you soon! read more