Dunkin's Boston Creme is my childhood Saturday-morning-after-chores treat. Though I don't come by much anymore, every now and then I get one for memories sake and am never disappointed! I don't think I've ever gotten anything else from here, but would imagine it's pretty consistent across the board. read more

Ordered there today. Order medium shaken expresso. Basically gave me a small in a medium cup.

Ordered a large hot chocolate earlier this week. The cup was not even 2/3 full. If I wanted a small hot chocolate, I would have ordered a small hot chocolate or I would have gone to Sheetz! Now I remember why I stopped coming here. read more

Dunkin' - Hot chocolate not filled the entire way. - Donuts Near Me - Cranberry Township, Pennsylvania

We purchased a half dozen donuts from Cranberry Twp. hoping that they were improved ... big mistake! The jelly donuts were jellyless and the sour cream donuts were bland with a chemical after-taste. Never again! read more

I stopped for a quick sweet treat on my day off. I got there around 11:15, and it was packed! I was third in line and there was about 8 people inside eating. The ladies at the cash register and getting the doughnuts were had great attitudes and worked great together. I ordered 10 munchkins and the blueberry were amazing. The glazed were just ok...tasted a little old. I thought that was odd because it was not even noon yet on a holiday Friday morning. read more

See all

I would love for someone at this DD location to explain what the heck this is? I ordered a vanilla cream filled donut and what you see in this photo is what I received. Now, while it does have vanilla cream in it, if you're establishment is doing so bad that this is what you are selling in order to save money, you should probably close and accept your losses. All the best in your continued success! read more

Dunkin' - What is this? - Donuts Near Me - Cranberry Township, Pennsylvania

The staff is very friendly and the location is good. They always honor the refill policy when I bring my mug in. They even fill it with hot chocolate which is my favorite. The parking isn't the best there but like I said the location is good. The only issue i have is if the location is out of something , the app will not tell you. They have to wait for you to get there to tell you they can't make the item. read more

Dunkin' - Always love the DD perks - Donuts Near Me - Cranberry Township, Pennsylvania

My 4 yr old daughter and I came in and were treated like we had the plague because we forgot masks. I had just dropped my truck off to get serviced and left the masks in there. Upon being rudely told to leave, I asked the police officer outside if the patrons wearing masks was a citable issue. He said No.. it is a choice of the business. Needless to say, won't be patronizing Dunkin Donuts in Cranberry ever again. They got to stay open unlike other businesses through this, the least they can do is show some appreciation by treating their customers with respect. read more

We've tried this Dunkin' location several times and the donuts are always stale. They taste like are a week old.

Small DD with no drive thru. End of a strip mall. Perhaps 3 tables. Limited seating. Friendly staff. Active on-the-go counter.

First let me start by saying I really like Dunkin' doughnuts coffee with its taste and good price but I have a problem with this branch. The Cranberry location wants to charge you extra for your flavor pump and for every additional pump you add. I have tried so many branches through out the U.S but have never found any branch that charges me extra 25 cents for each additional pump. So I encourage Dunkin' customers to skip this location if you enjoy coffee with great flavor and go somewhere else, that way you can save some money to buy more coffee in the future. They totally ruined my favorite experience of the day. read more

The coffee my wife ordered was a small with 2 cream. It looked more like a milk with some coffee poured into it. It was weak and so light it didn't even taste like a coffee. The maple doughnut my wife ordered was stale. I usually write some long reviews but this one is quick because there's nothing else to say besides it wasn't good. read more

Dunkin' - Menu and counter. Free wifi as usual - Donuts Near Me - Cranberry Township, Pennsylvania

Horrible. They only had one normal bagel. They also didn't even ask what size drink we wanted

Wow, this location has plummeted down in pure filth. The bathrooms were something from a 3rd world country and the lobby/ food are is disgusting. The floors were covered in grim and probably haven't been washed or mopped in a month. Every trash can was over flowing. Needless to say we won't ever be returning. read more

See all

They're always out of donuts. They staff obviously doesn't want to be there. There are too many other places to go.

I've been in the store with 3 people in line and 30 people in line and the services moves about the same pace...front-of-house seems less than motivated. It should be faster to grab a simple doughnut and black coffee. read more

Tried to call in and place a pickup order for a large meeting- they wouldn't answer their phone... this is on top of previous poor interactions I've had with this location. read more

Every time my wife and I come here to this Cranberry Twp. location, we find the staff and the new manager to be both friendly and willing to take care of any special requests we might have for coffee, etc. The coffee is awesome, especially some of the flavored iced coffees! The donuts are always fresh & delicious with many creative flavors, and we were told that they bake their donuts throughout the day, unlike some places that have stale donuts later in the day or evening. Every donut shop should do the same. DThe inside of the store is usually clean and tidy which we greatly appreciate, and they have a TV on the wall to help pass the time while we drink our coffee and eat our tasty donuts. Boston Creme is my absolute favorite!! We also like to use our DD App on our phone to earn free rewards. Thx Cranberry DD! :-) read more

Dunkin' - Awesome latte and tasty donut! Place is clean, friendly, and inviting! - Donuts Near Me - Cranberry Township, Pennsylvania

Super slow and confused by a simple order for no reason. Woman at the register didn't listen to anything we said, and was clearly didn't care to. read more

Came to give it another whirl as my daughter wanted a donut hole on a Saturday AM. Line was out the door again. It's Saturday morning, so yeah three are going to be busy, but you would think that they also knew they would be busy. I think their assortment consisted of about five favors. This five were even getting scant. So, after waiting about six minutes in line, you get up front only to find that they don't even have glazed let alone the flavor you were hoping for. This place needs to get a clue as to their demand and also get a bigger place. At least this time there were two cashiers and a donut grabber. read more

We walked in late one Saturday morning and the line was so long that it snaked around the lobby twice. I believe I've waited in lines to ride roller coasters that were shorter than this one, it was that crazy. Also, employees need to wash their hands after smoke breaks. I might have givem him a pass if he had shown some sense of urgency in coming back inside afterwards to help reduce the ridiculous line, but no, he went on taking his sweet time. read more

Every time I come to this Dunkin' I normally get nice employees, but the time I walked in and Maddie was "helping" me it was horrible. It felt as if I was scum to her, she didn't want to help me, she gave me attitude and made me want to leave the store. I don't know why because I was being very nice to her but she was not. read more

Always get my orders right. Doing amazing service during COVID-19 making sure everyone is safe. Too many Karens in these reviews. It gets busy on weekends. That's how it is. I expect for it to take an extra few minutes. Thank you for all the great service read more

Be prepared to wait. No sense of urgency and no drive thru. If you're from MA, don't expect nearly the level of service.

Coffee is okay but the service is terrible. Funny because when I was in there today the employees were talking about how bad the service was at another restaurant. Clearly no manager or any sort of leadership working during their busiest time. The donuts I purchased were not fresh and likely from the day before. read more

Not worth the wait. Line is always out the door, service is poor and are usually out of certain donuts by 8:00 A.M. If it wasn't for my kids loving donuts I would never go back. The owner needs to go to up north to New England area and see how a Dunkin Donut restaurants should be ran. read more

I like donuts way too much, and Dunkin Donuts will always take me back to when I was a kid. This chain has been around for decades and the consistency from one store to another is always there. Great donut selections and muffin selections. The only drawback of this specific location is that they don't have a drive through. The parking is easy, but a drive through would make a quick run through much more convenient. read more

Open 24/7 and always good for that fix when you're starting your day at 5AM EST but would have only just gone to bed at 2AM PST and you're tired as hell. Money read more

I have been here before with no problems. I stopped today to get a dozen donuts for breakfast and their shelves are empty. I understand it is a day before a holiday, but if you are a 24 hour donut shop, you should be prepared for increased business on days like this. I walked out empty handed. read more

This place is a hot mess. I had to repeat my order three times, they ran out of caramel and my boyfriend had to come back 2 days later to actually get his iced coffee, I had to ask for my food twice and the employees are not nice. The manager does not seem to care about cleanliness, upset customers, and does not take her job seriously. The employees are not very knowledgeable about the menu or modifications to drinks. She cut me off many times while I was trying to order. At least my drink was decent. If I could give a 0 stars I would. I have tried to give this place multiple chances, hoping I would have better service, but I have had nothing but unpleasant experiences here. Sad that I have had many consistent negative visits and nothing has changed since last time I was there (over a year ago). I wish some things were improved (management specifically) and cleanliness (especially in the peak of covid cases since April). Disappointed once again. read more

The only thing keeping me going back to this place is the coffee. DD makes great coffee. This location is grossly understaffed! Management has re arranged this (painfully tiny) seating area in the most unfortunate way. Most of the tables are now pushed to the side of the dining area. The sweetener table is now shoved in the corner where the pick up area is (causing a huge traffic jam). They added a useless people mover rope which forces folks to stand quite literally out the door into the parking lot. But the most disgusting part of this place is the cleanliness. It's gross. The garbage is overflowing. Nothing is stocked. Instead, they've just opened up boxes and placed them on counters. The one thing this place has in abundance are help wanted flyers that are littered everywhere. I doubt I'd ever be adventurous enough to order actual food off the menu. I'll stick with hot coffee poured right into a cup to go. read more

See all

Awful. Waited 10 minutes for an On-the-Go order (which only consisted of a drink). Terrible service. Had to hear the guy (presumably the MOD) complaining to other customers and employees about working on a holiday and how badly he wanted to close and go home. They made no apologies for having little to no donuts left hours before a Christmas Eve close. read more

It's Dunkin' so of course the food and drink is excellent! They nail it! But on this particular visit Feb 1, 2018 at about 9am the woman working the register was rude for no apparent reason, didn't know the menu items, basically threw my change in my hand and said "NEXT!". As I was waiting for my food she was screaming and laughing at another customer. Wasn't a fan of this. read more

I have been going to Dunkin Donuts for many years. I have been away form them for couple years. I noticed the size of the donuts has decreased. Its too bad they have reduced the size to keep the price the same.. When I lived in NC, there was a donut shop near me owned by two husband and wife team. The donuts were twice the size of the current Dunkin Donuts, and the price was only a little more. As I rfecall the dozen was ten dollars. The filled donuts had filling all the way out to the edge, so the overall value was light years over DD. In addition, the owner of the franchise in Cranberry will not allow the staff to accept tips. What is with that. Thiis location is way down on my list for the above reasons. read more

This Dunkin Donuts franchise is wonderful! I have four children and every time I go, they are patient with my kids and so nice! I love their coffee and frequent this place quite often!! They have even been kind enough to give my kids a munchkin every now & then when I just order my coffee! Highly recommend this place!! read more

If it wasn't for the coffee I would never come here. They never get my order right. Even if it's something as simple as a toasted bagel and cream cheese. They are always under staffed and always seem confused. read more

Love these donuts!!!! The staff could be a little friendlier though but still a great place to get breakfast. I also really like the frozen hot chocolate! read more

I come to this Dunkin Donuts every time I visit family in the area because the doughnuts are very well made and they have a manager's special doughnut that is spectacular. These other reviews that complain about empty shelves just prove how great this place is. People buy out their shelves all the time because the doughnuts are so good! They can barely keep up with the demand. Get there early in the morning and you will be fine. read more