Food is good. I love the Chocolate Chip Muffin, but they almost never have it in stock, as well as other pastries and deserts. It's a cozy little place but sometimes extremely dirty. One time, we went through the drive through and a younger employee talked to us with an attitude, so me and my mom just left lmao read more

The Dunkin Donuts in the corner of Ridge Road W./104 and Sweden Walker Rd. In Brockport was nice. This was the 1st time I had ever been there. We got lucky when we walked in as there was 1 person ahead of us. After we sat down it got very crowded. Our order was taken and came out hot a few minutes later. The workers were friendly and quick. I definitely would recommend this establishment over the one in the village of Brockport. read more

I'm pretty sure I paid for a whole sandwich but that is not what I received. After doing the math, I am owed .15 cents, I will be excepting compensation the next time I come in. I'll be waiting for a call from the corporate offic read more

Dunkin' - Sausage Egg & Cheese - Donuts Near Me - Brockport, New York

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Stopped by for a quick drink. I went through the drive thru. So I had a quick glance at the menu and ordered an iced matcha green tea. I really enjoyed it for a very long time. It was sweet just like I like it and still so much taste of the matcha. read more

Dunkin' - Donuts Near Me - Brockport, New York

Some of the bagel bites were cold, but the ones that were actually toasted were really good! Perfect snack size and very easy to eat on the go. I'm not quite sure why they put cinnamon on top of a caramel drink, next time I'll ask for it without. read more

Dunkin' - Plain bagel bites with cream cheese inside. - Donuts Near Me - Brockport, New York

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I Always have issues at this location! From melted iced drinks, to drink not properly made. This time it was of you want less ice they won't fill your drink all the way. read more

Dunkin' - Donuts Near Me - Brockport, New York

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Today we went there to get our puppy a puppachino for her first birthday. She loved it! We loved it, because it was 0 cost and the girl at the counter was super nice and helpful :) read more

Dunkin' - Pug, puppachino - Donuts Near Me - Brockport, New York

Slow service. Staff breaking down boxes in the back of building with door propped open. Did not have enough Munchkins to fill my order of 50 at 10:25am. Had to settle for 25ct. read more

I went to Dunkin' this morning and I placed my order and it took them 25 minutes to give me my food. I did not order anything complicated I ordered a large frozen chocolate and a 50 piece munchkins to share with my class. They ended up taking 25 minutes to give me my drink and a 10 piece munchkins not a 50 piece!! Instead of explaining that the cashier placed my order wrong and charged me for a 10 piece and trying to get my 50 piece, I had to take what I could get so that I wouldn't be late for school. They continue the drive through orders and don't focus on the customers waiting inside. I always seem to have problem at this Dunkin' and will be driving out of my way to take my service elsewhere. read more

Too much ice even when requested less ice, coffee was made terribly, requested whipped cream and they didn't include it. Franchise is not up to date on all promotions and items. very dissatisfied in the service provided read more

I love Dunkin Donuts! It's my favorite coffee. The employees are always friendly, and the coffee us the best. Unfortunately the donuts are just ok, and the drive through is soooooooooooo slow. I wish they could speed it up somehow. They are very understaffed. read more

Been here at least 5 times, never fail to make my order wrong. they don't blend the frozen drinks for long enough there's chunks of ice and they somehow manage to make the food awful too. they need new management or something i don't know how people still go there & i know it's not just me. read more

I didnt even want to give it 1 star 2 days in a row called them for specific donuts they said yes live 3 mins from them leave get there no they dont when you tell 5hem u called they come back with sorry..time to get a manager and train the so called people they employee what a joke of a store lost out business Tim hortons will now get all our business and personal orders. What a crappy people wise there put it on the manager. Train your people to tell the truths read more

This Dunkin always messes up my bagel and forgets my donut till I ask for it. They gave me two bottom halves of the bagel and only like a little bit of cream cheese. They usually burn my bagel too. When I order coffee they usually mess it up. The person at the register was kind of slow and didn't put my friend's drink in. Their hash browns are always soggy. Their donuts are always lacking sprinkles. From now on Timmy hoes is my new main coffee distributor. Peace out homies. read more

This dunkin never fails to mess up my order every single time I go there, the management doesn't train their employees at all, neither do they actually do their jobs, this place has gone downhill so badly that no matter what time of day it is it'll take the crew 30 minutes to complete your order, in my opinion I suggest going to the dunkin that's at speedway that's fairly close by, they don't mess up your orders there, I speak to the employees at the Brockport dunkin and they all told me none of the employers trained them, they had to be trained by the crew, no one knows how to do their job correctly there and you won't see me wasting my money at that establishment read more

This location is honestly ruining the name of Dunkin' for the rest of the brand. I have always had major issues with this location from the AWFUL parking lot to incorrect drinks. The store is full of college student employees who don't give a crap and are rude as hell. Will NEVER return. Dunkin you need to get your act together. read more

Met a friend here for coffee. The building is nice and new. The food/drink is of course tasty! Although, I ordered a chocolate croissant and it was super dry, and really not that good. Panera's chocolate croissants are WAY better! Nice employees though. read more

I just don't understand how hard it is to get my order right.. I have one very small tweak to the typical sausage egg and cheese croissant. I get it with the white cheddar instead of the American, it makes the sandwich a million times better and every other store has no problem with it.. unfortunately this in particular Dunkin is 0 for 6.. I know being a fast food worker sucks so I tried to be reasonable and start clarifying specifically the difference and confirming that they heard me - and still nothing. The simple modification makes such a dramatic impact on taste that it's just impossible to enjoy it. CHECK YOUR ORDER BEFORE LEAVING read more

Worst experience ever. 30 min in line inside, walked out with 3 groups still ahead of me. Clearly short staff, crew working very frustrated! I'm heading to Tim Horton's. read more

Don't bother wasting your time at this Dunkin Donuts they are slow as molasses. 10 minutes to get my on to go order that I submitted 3 minutes before that it seems like they need a new supervisor or someone to take control and move them along thankfully it's only once a week that I need to get my coffee here read more

I understand that this may be just another Dunkin' Donuts but I'm always treated very nicely here and a lot of times they know more order before I even have to say it. It's a limited staff and they could use more, so sometimes it's a bit slow; but other than that, I always have a pleasant experience. If I need fast(ish) coffee, this is the place to go. Also, Pumpkin Muffins. read more

Having issues every time i come to this Dunkin. Last week Sunday they didn't open until 7:45 and today they completely mess up my order. How hard is two ice coffees one caramel one butter pecan, so i come to the window first they try to hand me hot coffee then instead of giving me what I order they give me two plain coffees. read more

I Also always have problems here. The cold brew coffee is always gone after I've gone through the line. Orders are always not right. Drinks are given to me that are dripping and over full. When you put the straw in it leaks out all over. I always have to ask for napkins. Especially when they hand me a drink that's got drips all over it. Do people not have common sense anymore? Do people not know how to provide good customer service anymore? It is very sad! I just will not come here anymore. There is an extreme lack of caring. read more