Been coming for years and they as always great service and coffee. Our drinks are always on point and the establishment is clean! read more

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We live close by so we used to visit fairly regularly, even though it's your typical Dunkin' and the staff is not particularly friendly. However, the last time I was there - a few months ago - the man who seemed like the manager was very rude. I vowed never to go back, and I haven't. To be fair, that was just my personal experience and for other people I guess it's Ok - but I'm guessing. read more

I had an issue with an order through their app. I went into the establishment and spoke to the manager(?) Nina. She made everything right with no questions asked. Friendly and great service. read more

We were in town for Thanksgiving and staying at a nearby hotel. My husband ordered three coffees and three breakfast sandwiches for us online. I walked over to pick up the order and it was already ready when I got there, including an extra coffee. Everything tasted great. read more

First experience was not good. Ordered through the app thinking how can they mess This up? My "no ice" coffee was full of ice and was missing vanilla and who knows what else was right about it. I like what I like. And get this every time. This wasn't it. No coffee for me. Chocolate donut: not packed in bag (!) no donut for me. Hasbrowns - ice cold despite me arriving to pick up in less than 3 mins from when order was placed Bagel bites: insanely small for the price. But that's not their fault at this location. My wife's coffee was correct as ordered. "Cold brew almond milk sugar" Will give them another chance. But if they get this much stuff wrong again I won't be back. this was just not really acceptable service or quality control. read more

Dunkin' - My NO ice coffee (pay no attention to the ice) WithOUT French vanilla flavor. - Donuts Near Me - Bayside, New York

I'm a big fan of Dunkin and The baskin too I absolutely love the smell of the coffee and the food . My favorite is a cappuccino blast you can't go wrong with that add some whipped cream and cinnamon and it and you have a drink of choice and it will cleanse your palate and help your voice! This is my favorite drink of choice so if you're looking for something more than just a simple coffee in a cup go with the flow of the cappuccino blast and you will light it up! read more

Dunkin' - We tried to go to dunkin late at night and they are closed! So no longer are they open 24 hours a day 7 days a week ! - Donuts Near Me - Bayside, New York

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Ordered on app, peeps inside had issues with giving out Splenda, and napkins Not the friendliest peeps around So I would give service a one star, cause they were there, but not very accommodating Restaurant could use some house keeping too read more

I ordered a Carmel Craze latte with Almond milk on the mobile app. When I picked up I can tell by the color of the drink it was whole milk. Then I took a small taste and it definitely was whole milk. I am lactose intolerant. I nicely informed that it was made with whole and not almond milk. The counter person snapped and said that I ordered whole milk. I pointed on the label it says almond milk. I understand the mishap I have been running restaurants for over 20yrs I was told to drive to the next window. The next person handed me the drink. I told her thank you and she rolled her eyes and slammed the window on me. When I tasted the drink it was hot coffee with a few ice cubes and whipped cream. By the time I realized how bad the drink was I was already in traffic. Money is not an issue I'm just Never going to this Dunkin' again. read more

Dunkin' - Donuts Near Me - Bayside, New York

You ever call tech support for your computer issues and get some incompetent person on the phone from India you can't understand? Well, this was my experience tonight. Went in for an ice cream, and after waiting 10-15 minutes in front of the counter watching this employee struggle to scoop an ice cream out of a tub, he finally looks up and says yoo most peay at the counter before yoo order. He couldn't tell me that when he first saw me there 10-15 minutes ago? When I finally ordered, I couldn't understand a single word he was asking me. I was thinking to myself, does this guy think I'm Indian that he's talking to me like that? Not only did he get my order wrong but he was a nasty person with no customer etiquette whatsoever. Hey buddy, if you hate your job so much, go work at a gas station and pump gas, where you spend half your time sitting on your ass. This disgruntled employee should be fired. Oh and another thing that they do - if you're sitting in their seating area and 10:000pm is approaching, they will yell from the counter that everyone must finish by 10pm and GET OUT! The few people seated were asked to get up and LEAVE!. You will not be even be allowed to finish your cup of coffee and they don't care that you were just treated like a piece of sh#t. I will not be returning to this Dunkin shop ever again. read more

A nice dunkin to come in and get some work done. The staff is nice enough and by all accounts it's a solid neighborhood spot. I really like the set up of the booths and chairs. read more

The food came out pretty fast. Marshall maor read more

Dunkin' - Marshall maor - Donuts Near Me - Bayside, New York

Rude to customers. Ordered large ICED coffee with almond milk. I pull up to the window and he's holding out a hot coffee. (I don't drink hot coffee ever nor do I ever order it that way) So I said politely I ordered iced he says no you didnt. And you have to tell me iced or hot. I repeated myself again...I said "what??? no. I ordered ICED." He took it back with a mug on his face seemingly annoyed he had to make a different coffee. Maybe you should listen the first time. Not to mention the coffee was disgusting. Completely watered down and just all around gross. Never going there again. read more

worst customer service, horrendous lines no matter what time of the day or night. miserable women can't extend her arm out the drive through window. coffee taste like water. the worst Dunkin' donuts. read more

This place has good decor compared to other Dunkin' Donuts. The service and product offering is similar to other Dunkin' Donuts. This place offers free WiFi, but the WiFi can be spotty and slow regularly. I believe they should improve the WiFi coverage... read more

Dunkin' - Donuts Near Me - Bayside, New York

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Nice visit to this updated DD. Lots of cozy seating, with more of a Starbucks flare but more lighting than Starbucks. The seating areas were clean and there were employees consistently coming out to check the tables, taking out the garbage and sweeping the floor. This DD has a soda station with Coke products. The soda station was clean and the napkins, sugar, straws, etc. were fully stocked. The employees behind the register were very efficient and handed the order to the preparers very well. Thus location has a large kitchen area. This is great for the employees because they don't trip all over each other trying to make coffee and sandwiches in such a small spot. This location also has a bar seating area with lots of charging outlets for all you computer people who need to be somewhere in public doing your business. High chairs are available to contain your children. ATM is located inside the dining area. Even being a large location with a lot of seating, the restaurant is relatively quiet, or I may have missed the loud talker hour, but it was very pleasant. This DD does have a drive-thru and a very good sized parking lot on each side of the building. read more

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This dunkin donuts is one of the cleaner and friendlier ones around. The staff is quick in getting your order processed. The drive thru is also pretty quick. I guess it differs by location, but this one has all the napkins, stirrers and sugars out for your taking. Apparantly the honor system works well here. I have been to other locations where it is strictly dispensed by the cashier as requested. The coffee, donuts and sandwiches are always fresh. Other dunkin donuts can learn a thing or 20 from this place. read more

Dunkin' - On line - Donuts Near Me - Bayside, New York

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Just rolled through this drive-thru 105am. The order taker had absolutely zero communication skills. Could not talk to me at all. I got stale donuts. My coffee was so extremely topped off to the brim when I opened it to put sweetener I burned myself. Again, no English, zero communication, bad donuts. What more can I say. Covid or no Covid this is unexceptable. Your employee at the window MUST SPEAK ENGLISH!!! read more

This was one of the first Dunkin' Donuts I was able to try, and I loved it. I used to drop by here for breakfast before my Saturday morning work shift at Kumon Math & reading, and the breakfast did the job of nourishing me. It's spacious inside. read more

I'm not sure what is happening with this Dunkin Donuts. I came to the Drive Thru at 10:35 and didn't leave till 11pm. Either the store has to hire more staff during the night or fire the current staff. This has never happened to me before. I just got a donut and a coffee. 25 minutes is crazy for this. read more

I go to many many DD locations & I must say this location is by far the worst service. The inside is nice & spacious dont get me wrong but I'm not there for that. The manager doesnt even know whats on their menu when asked a question. Furthermore, one of their signature drinks (dunkaccino) which is a blend of coffee & hot chocolate comes in hot & cold (frozen). The manager looked at me with 10 heads & didnt know how to make it frozen ?!?! Ended up walking out had no time for stupidity. Wouldn't recommend going here theres too many other DD that are on point. read more

This is my favorite Dunkin' Donuts because it's a drive-through. Everything is fresh and the staff are very friendly.

Wish I can give them no stars. I live nearby but go to the one on Bell Blvd because the service is terrible and workers there are very rude.

This place has wifi, nice seating and charging port! The workers here are friendly, nice and super good fast in making your drinks!! read more

Dunkin' - Donuts Near Me - Bayside, New York

This Dunkin Donuts is the only one in Bayside that has a drive-thru (At least from what I've seen so far). That's why I drive here sometimes, to get my donut fix. Quick n easy and few mins and I'm out. However, on Sunday, I ordered 3 bacon, egg n cheese wake-up wraps, and.. legit, I waited 14 mins. There were cars lined up behind me, some drivers were getting very impatient and started honking. Finally the manager was like, "Oh sorry, the lady making your food is brand new. Still learning." -_- read more

It's a Dunkin Donuts. You know what it is. You know what they have. The staff is friendly and will make you coffee and sell you a donut. There is also a Baskin Robbins here so I'm pretty sure they will happily sell you ice cream as well. When I pulled in today the lot was full and I still got a seat which was a pleasant surprise. If you need a pick me up this is a fine option. 03/27/2019 one star deduction: Came here. Place was fairly dirty. Discarded cups on tables. I ordered a small coffee with Irish cream. Was told they didn't have Irish cream, yet it was plastered all over the store. Then I ordered the cinnamon roll. It was meh at best. Coffee roll is better. I was under whelmed overall. read more

Dunkin' - Donuts Near Me - Bayside, New York

They never put any ice in my coffee. When I ask for more ice they charge you 80cents. This is so ridiculous. We go there at least 2 times a day and this happens constantly. I am done and never going again. read more

Dunkin' - Iced Americano that they didn't put ice in - Donuts Near Me - Bayside, New York

This is one of the upgraded locations of Dunkin Donuts where there is great lighting, great seating, and good atmosphere. The food is consistently good and the service much quicker and efficient than most Dunkin Donut locations. I have always been able to get a seat and have used the drive-thru for years. Gee, I do love consistency especially when I have that food taste and coffee taste anticipation and it is realized. read more

Dunkin' - Nice atmosphere to enjoy your meal. - Donuts Near Me - Bayside, New York

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I have been to plenty of Dunkin Donuts... this is by far the nicest, and cleanest I have ever been to. The staff was warm and inviting. Cashier repeated my order multiple time to make sure it was right and not rush me. Everyone was smiling and greeting me. Lots of options to choose from plus there's ice cream so definitely a place to go. I know many may not look at this but the customer service alone was worth the experience. read more

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Just your basic Dunkin Donuts. They're super fast with the drinks and they don't rush you out. What more can you expect from a DD? read more

Serviceable Dunkin' Donuts but my drive thru order is missing something 9 out of 10 times, so make sure to check the bag before you drive away. read more

Ugh. They recently hired a bunch of new people, some who don't speak English.... A woman at the register motions me to go up and order, simply ordered a coffee with 2 half&half cream no sugar...then she proceeds to tell me "oh, I don't know" and gestures me to talk to another lady who understood me and tells that lady in another language to make the coffee. Ended up with an overly sweet diabetic drink...she added at least 4 sugars and caramel syrup...like seriously...??? The struggle is so real to get coffee. read more

So upset! I ordered photo donuts to pick up at a separate location... and when I went to pick it up, they told me to pick it up at this location, no notice or anything! I tried to call this location to confirm my order but no one picks up the phone. When I went there, They messed up the photos and ended up duplicating my order instead of 2 separate orders with different pictures. Then they overcharge me, different price than the receipt on my email. They cannot handle more than one photo, and more than one box in one order. Such a disappointment!!!! read more

I am just grateful that this very location exists in Bayside. Sometimes they make chai latte too sweet, and it gets super busy & noisy with people on Saturday night though. I enjoy so much of pistachio almond & jamoca almond fuzzy. Little tip to share: Try BR vanilla icecream on cup & DD espresso together. Pour espresso over on the ice cream : my favorite affogato! read more

I ordered two bacon topped avocado toasts and they gave me plain avocado toast no bacon, they didn't even put the regular topping on it, and the bread was not even toasted it was disgusting. read more

Just go if you're going to dine in. The drive-thru will always mess up your order. Honestly, the only reason I go here is because it is the only store that's open late selling ice cream. If it wasn't for that reason, I would NEVER go here. First of all, the service is terrible-especially at the drive-thru. The workers never get the order correctly even when they tell me to repeat the order like a thousand times (and this did not happen just once with one worker. It's literally every time I come here). Last night, for instance, I asked a worker if they still sell blueberry muffin flavor ice cream. She asked me five times, "Which flavor?" So I got all the patience that I have to repeat to her "Blueberry Muffin flavor ice cream. Do you guys still have it?" She said "Yes, come to the next window." So I go to the window, anticipating to get my ice cream, but then find out she got me an actual blueberry muffin not a blueberry muffin ice cream. Another time, they told me the flavor of the month is strawberry cheesecake so I got it, but it happened to be chocolate chip cheesecake. By then, I already drove pretty far away so I didn't feel like going back to tell them. But seriously, they have to do some kind of staff training so that the drive-thru system is more organized and less mistakes are made. I noticed that they don't have a separate worker for drive-thru, cashier, etc. Everyone just does whatever and I feel that because they don't have a specific task assigned to them, they just kind of wait around for another person to do the work. I cannot help but compare their service to Starbucks', which is located just a block or two away. If Starbucks had a drive-thru, I'd totally leave Dunkin for good. read more

This DD is pretty big! It's your regular DD fully stocked. It definitely busy and has a good amount of seating, unlike the nearby coffee places. I feel the service is fast & on point. However, I do wish they cleaned a little more it's probably due to the high turnover that it gets messy. read more

If i could give this place a 0 i would. I worked for dunkin for 6 years before and dunkin in general is not the best when it comes to customer service, cleanliness, and making shit right. I come to this dunkin usually late night around 12 am and they would always have young dudes who dont know what they're doing, cant speak english and cant even get one thing right. Funniest thing they tried to tell me one night was when i had ordered bacon to go, they gave me RAW BACON, legit cold bacon, tried telling me that they dont heat it up after 11 pm?! Like what are you saying! This location gotta get their shit together, i ordered cappuccino blast as well and it was watery, no whip cream, not made right, an older man before tried to remake the cappuccino blast by putting it in the blender again with more ice! The best time to go there is before 10 pm! Today around 1 am i asked for a frozen coffee and i got a watered down cold coffee with ice on the top... what kind of bs is that! The manager needs to train these night crew kids and show them how to properly make people orders. Not coming back, not recommended, waste of money and time. read more

Seriously questionable food sanitation. If it were not for the convenience of the drive-thru, I would have stopped going a while ago due to their inability to get an order correct. I have since stopped going after the last time I ordered from the drive thru. I checked my order, opened the sandwich to make it was what I ordered. Of course it wasn't. I parked and went in and told them it wasn't what I ordered. They gave me my order, which had been sitting there. They took the returned sandwich and put in the toaster oven to reheat it. So they took the sandwich that I touched, opened up and re-served it to someone else. Had I not been so annoyed and late for work I works have spoken to a manager, and regret it now. read more

This is a better Dunkin Donuts than the one by my place in Glen Oaks. It has ample comfortable seating with half booths and is big inside. Courteous order takers. Parking might be tight if it is busy after all it is Northern Boulevard. They have a drive thru which is a plus and a small parking lot. read more

I asked for mocha latte and the guy just put black coffee and mocha syrup together. It tasted so bad. I always get mocha latte at dunkin donut. He obviously didnt know how to make one and he insisted saying that was mocha latte. I had to throw out the whole drink. Bad customer service. Not going back anymore. read more