It's Starbucks!!! The customer service is great. The staff is friendly, except for the gay guy. He is usually in a pissy mood. All the goods you buy there are worth it. The only bad thing there is the Political Correctness. You have a lot of people that aren't customers hanging out there and making a mess in the restroom and in the area that they are occupying. They don't clean up after themselves and leave a mess for the staff to take care of. This takes away space for the customers to sit and enjoy the things that they purchased there. You get a lot of crazies and homeless people hanging out there, which makes the customers feel uncomfortable and not at ease. You also have people coming in and begging. This makes it uncomfortable while you are trying to read and enjoy your coffee. read more

No bathroom A coffee shop without a bathroom is just plain stupid. Service was ok, coffee was ok Music was blaring read more

Starbucks - Coffee & Tea Near Me - Kew Gardens, New York

It was my first time in this location & it went pretty good. The staff was very polite and had lots of patience. I was on the phone before ordering so the barista/cashier didn't mind to wait until when I was ready to order. He listened when I said I wanted my caramel frap with crunch and more ice so my drink would come out thick and crunchy! I enjoyed it but I had to go back inside & ask for extra caramel because I barely tasted the frap! It was still very yummy and definitely a thirst quencher! The ambianace of the store was pretty calm. No loud teenagers or loud music. Customers were polite and the store was clean! read more

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Excellent and Friendly service by the Entire staff. Manager: Chris was Very Professional, and actually assisted me in ordering a new drink. Ambiance: Clean, neat and welled organized. Food: I'm on a Fast, but Chris was able to explain the options and suggested what would be Great to try. read more

Just wanted to say that Starbucks the barista name Alex was a very nice and friendly person always has a smile

Amazing service from the staff love coming here as a local person who lives here. I almost always come here to get something before work

The service is fast and my orders are never messed up. Also, the workers are always friendly and don't have trouble accommodating to requests. read more

I placed mobile order and when I reached the store, I had to wait almost 10 minutes to get my drink. The customers who ordered by the register after I stepped in the store even got their handcraft beverage before me. Eventually, I asked the staff to check on my order and the lady immediately called out my name correctly like she knows I'm waiting for my mobile order. Then she started to make my drink right away. That is strange to me and I wonder if they were holding my order on the side on purpose so they can prioritize with other orders. Then what is the purpose of mobile order?? I was kinda disappointed from this experience. Usually I don't find issue with this Starbucks. The drink was still yummy though. read more

Starbucks - Dragon drink Refresher - Coffee & Tea Near Me - Kew Gardens, New York

Are you kidding me? Worst Starbucks ever. Entered on a Saturday at 11am. 20 people waiting for their order. I was 3rd online to order. While waiting on line no one left the store with their order. Little kid in front of me wants to know how much two chocolate chip cookies cost. Server asks if he wants them hot or not. He needs to know if he has enough money. She keeps asking about the oven. Finally I explain that he needs to know the cost of the cookies either hot or cold so he can pay. Why give the kid such a hard time? I finally realize no one's leaving with their order and the same 20 people are still standing around waiting. There is one person at the register and 3 making orders. And still 20 waiting. I left. What nonsense is this? Starbucks has gone downhill in service. Who are you hiring ? I'd give you zero stars if I could. So disappointed. read more

Unimaginable rude service, you people not happy with your job? Go get a degree and move on somewhere else. Getto!!

One of the best Starbucks locations. Staffs are friendly and fast. Ambiance is cool and clean . Food ranges from low to high for all kinda people. Love to be here when I'm around the area. Their music always elevate my moods. read more

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Good coffee, service and snacks, all within walking distance! Thank goodness, we hope they're unionized.

One of the best Starbucks in Queens!

This location appears to either very new or newly renovated! Very nice wall decor and plenty of space and seating for everyone! Super clean as well! The barista who helped me out with my order was friendly and answered all my questions that I had about their products. read more

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This location has some of the slowest, incompetent staff ever hired by any chain! Every time I've placed a mobile order I am still waiting around for it despite it being promised at a certain time. I've complained to their manager and have just been ignored. Also my cold brew will be ready but my food will take another 20 minutes. Sometimes i finish my drink waiting for my food! Ridiculous. Avoid this location at all costs!! read more

I came here with my cousin after going to Queens Bully for some brunch. It is conveniently located on Queens Blvd and it is very spacious. I liked how they had a button for automatic doors because I had my stroller so it was so convenient. The staff was nice and my vanilla bean frap was so good. Only complaint was the wait was a little long but I think that's because one of the customers was being a little difficult. I would def return also there is no parking but this location! However, it is right next to the train station! read more

Although this Starbucks is close to me, I do not come here all that often as I am usually heading toward the city and this is going east of me. I love that this location is large and that they have outdoor seating. The baristas are always friendly and the drinks are made quickly. There is also a lot of seating. The space is really clean except for the bathrooms. They are always dirty with toilet paper all over the floor and ALWAYS smell of fresh urine as if the customer before me came in and pissed on the floor. I would have totally gave this location more stars if it wasn't for the bathroom being so nasty. read more

I have gotten sick to the point of puking several times in the past week alone just from the iced green tea.

Nice Starbucks in between forest hills and kew gardens. Huge location and has some outdoor seating. Busy location on queens blvd between the trains and the courts. Definitely gets busy during the day time. Staff was very nice around 3pm today if read more

Came here Saturday morning and waited 15 minutes for a sandwich a ordered mobile. I asked about it and i was ignored. I finally got it and it was cold. I didn't dare say anything since the manager has a huge scowl on her face and wouldn't make eye contact. read more

I ordered a vanilla sweet cream cold brew and it was very watery. It was also not sweet which sweet cream is usually really sweet. Disappointed and wish I had ordered from a different location. read more

Starbucks - Coffee & Tea Near Me - Kew Gardens, New York

Music loud feel like I am screaming my order ...very not professional. First time I went to a place when the music was so loud that ordering was a task read more

Not a huge fan of the Starbucks franchise, however I needed a local work space, and this spot served very well for this need. I purchased a regular brewed hot coffee - nothing really to report about. There is ample seating and an outdoor patio out front, (wish the weather was nice enough to enjoy this!). Pleasant staff. The music playlist was my favorite part of being here. They played Nina Simone's greatest hits before moving onto classic hits from the Jackson 5 and The Temptations. LOVE!! I was a little disappointed the rest room was out of order. This forced me to go next door and purchase something from the deli to use theirs. read more

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A rather slow line but there was some great 90's alternate music streaming outside on the padio. Musical reproduction through a nice pair of JBL Pro III's put a little extra spring in my step. Triple shot of espresso always gets the heart pumping and the legs stridin' but the proper temping of the grinds & proper pounds of pressure is critical for the perfect rat tailed pour. The barista on duty knew the deal & nailed the three shots, froth creation is not just heating milk, it requires constant adjustments, this froth could hold a fork in place and it was.. read more

ehhhh, could have been so much better. some of the guys who work here are nice, others have an attitude because they got caught drinking so much 'employee' coffee, there's never enough for actual customers. please remember all details in an order, and if you are asking to spell a name of a person, why do you still spell it wrong?? do not use this system then, whats wrong with order numbers instead of mispronouncing names and sounding disrespectful?! read more

Why is the music so LOUD at this place??? We're not at a club!! Many of us are trying to do work here not to mention make work related calls!!! read more

I thins this is a pretty good starbucks. It's always clean and pretty fast. The bigger than it looks because there's a lot more seating in the back. I'm usually able to find a spot for myself when I head over for a break in between work. While this place gets busy, it doesn't get as crazy as the Starbucks on Spring and Varick. I think because it's a bit hidden ;) not to mention that I think most my office goes to the other one. It might be slightly closer, but in my opinion this one is worth the walk. I like the order ahead feature because they seem to acknowledge it right away. I order when I'm close by and by the time I'm in there, it's done. Also the drinks taste good! In my experience, the drinks can vary greatly Store to store. I've even had experiences where I was given a milk drink because they forgot the espresso. It was another store though! read more

oh my LOVE for Starbucks! Can someone please take this LOVE away??? lol Anyhow, this location is pretty nice with outdoor seating. The staff is quick and on point with my drinks. My name is always spelled correctly! ::applause:: The drinks are freshly brewed, especially the Hazelnut Macchiato, which seems to always make my heart race! Mmms, I canNOT wait to get my hands on a cup right now... .. . - the freshly steamed milk with vanilla syrup, marked with espresso and finished with hazelnut drizzle! read more

The staff us freindly. They know how to make drinks here. Have sofa n bench seatings. Parking alil difficult but can find in inside street if look. Next to Union turnpike train station. My fav is frappuccino. If sign in app n get reward card, get allowed to use deals read more

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I come here five days a week, at the same exact time, and use the mobile app to order the same exact drink (grande iced coffee with milk, light ice + 3 pumps classic) + a croissant. 8 out of 10 times, they either forget to put milk in my coffee, or neglect to fulfill either part (or all) of my order. I understand it gets very busy here in the mornings, but it does become a huge inconvenience when I arrive and my order is not there. One time, I waited 20 minutes for my mobile order, and when I inquired about the status of my drink, they said they couldn't make it because they ran out of cold brew (which was not indicated on the app when I placed the order). Late for work, I rushed out of there and didn't even get a refund. That was the last time I ordered cold brew from there. Unfortunately, this is the closest Starbucks to my office and I just love Starbucks way too much to stop coming here. I just wished the service was better. I do, however, respect the baristas here. They are usually apologetic when things go wrong. One of the baristas (I don't know her name, but she is very tall and works weekday mornings around 930am) came from behind the counter once, to my table, to bring me a drink that they neglected to fulfill. The guy who is usually next to the mobile pick up bar is also very friendly. They are the reason I keep coming back! read more

Starbucks ???!!! Why ? Go to a local Coffee shop that does not put jars for Tips on the counter before you order. It is overpriced, too crowded and certainly not a place that provides good comfort . read more

Hands down, worst Starbucks I've ever been to. I used to be a regular but last time was the last straw and I'm never going back. They get the usual work rush in the morning and handle it awfully. Whether you order on the Starbucks app or in person, they often mix up the sequence of orders so that your order somehow gets placed behind 20 people that ordered the same type of item after you, e.g. all iced coffees or all food items. Other times, one item type will just be inexplicably slow for everyone. E.g. all the hot espressos or all hot food items are just impossibly slow because the person working on them is going much slower than everyone else. I got so sick of waiting 30 minutes after they lost my order for the 10th time that I walked out without getting the coffee I paid for. read more

1st time going to this location! They are pretty fast!!!! Very polite and place was clean. I like to be welcoming with a smile and they definetly did it!! Yay!! Keep it up guys! Also they can to keep everything organize and clean... I loved how they make mu chestnut praline latte :) Thanks guys muahz read more

Starbucks - This is too cute! I got this cup for $2.18 including tax and there you have my chestnut praline latte! Supper yummy :) - Coffee & Tea Near Me - Kew Gardens, New York

My go-to for coffee before or during work. Most of the time I order on my mobile app and just pick it up. It can get busy during the morning hours and during Happy Hour times but no more than any other location. I've never stayed in and sat at a table so I can't speak to that experience. read more

Popped into Starbucks for a coffee, ordered a grande pike and the baristas looked at me like something was wrong. Yes just plain coffee please! There was a pastry in the case that looked like it had vanilla frosting, I asked what it is, the barista went on to tell me what a cheese danish is in detailed description, yeah buddy I know what a cheese danish is and I'll pass. This neighborhood needs a good independent coffee house in the worst way. read more

Best customer service in town baristas make welcome you every time you come in even if you're not a regular

The place is long overdue for a remake. Totally. It's dark and depressing. People in a wheelchair cannot get past a major column to get to the cash register. https://www.youtube.com/watch?v=-VrATCkRWiQ read more

It's soo Cousy. The place is small but I was able to find a space by the window. My favorite spot ;-)

Ive gone here more then a few times to say that the drinks can be a hit-or-miss depending who's working that day. A great example is this weekend being excited to try the ever so delicious sounding "toasted graham latte"....(doesn't that sound seasonably yummy?) Welllll it wasn't, I got some kind of watered down chai tea with a drop of milk for $5. and it was missing all the quality's they have been advertising including the graham topping. don't the people behind the counter have a standard they follow for drink recipes? cuz people working here clearly are paying attention. It would be nice if this location worked on its consistence in terms of drink quality. read more

Never, ever had a bad experience at Starbucks until this location in Kew Gardens. (1) Feels like I'm walking into someone else's home! The employees are ALWAYS having personal conversations about their lives and then look at US, the customers, as if we've just interrupted them by coming through the door. (2) They're socializing between each other inhibits their ability to provide half-way decent service. Not only did the barista not realize that she was serving customers that ordered after me, but she never bothered to ask why I was standing there or what I had ordered! I tried to be patient, but 3 people later I asked for a refund. And the response? "Ok...SORRY!" THIS is not what I expect when I walk into a Starbucks. Howard Schultz would be embarrased! (3) The milk is never filled - they're so busy with customers and talking to each other that they neglect the add-ins. (4) Slow service. In conclusion, this location has gone to the birds in the last 3 months and I expect it to continue to spiral down hill. Luckily, there's another coffeed shop on Austin St. by the KG LIRR station. I'll be going there from now on, even if it IS out of the way. read more