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    Duncan Avionics

    4.0 (1 review)

    Services - Duncan Avionics

    Aircraft repairs

    Aircraft dealers

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    Van Bortel Aircraft  - Airplanes

    Van Bortel Aircraft

    (9 reviews)

    I recently took my family to Van Bortel Aircraft at Arlington Municipal Airport to see a couple of…read moreairplanes I had been eyeing online. I couldn't believe how lovely and pristine the showroom full of airplanes was. The staff and the salesman helping me out were very friendly! They educated me on the types of aircraft that could potentially fit my needs and provided me with financing options.

    This was a very long time ago, but Van Bortel Aircraft REALLY came through for me on a very small…read moreparts order. In the '90s,I was inspecting my 1960 C172 prior to a trip into the mountains of Idaho and Montana (from California). I discovered one of the landing gear U-bolts was broken. It corroded at the bend in the bolt and eventually gave up the ghost. I looked online for the bolt without success, but I had the Cessna part number and called Van Bortel, based on reputation, alone. I was told the bolts were i stock. I asked for ands paid for Fedex priority overnight with Saturday delivery, because we wanted to get going. As long as I didn't have the bolts (I elected to replace both at the same time) I was AOG, and nobody wants that. Saturday came and was just about gone, and I didn't have my delivery from Fedex. I called the business, hoping against hope someone would answer the phone. As it happened, the maintenance engineer answered the phone. I explained the situation and that guy said he'd call the owner. About 30 minutes later, i get a call from Howard Van Bortel, explaining someone had spaced out on my bolts and they were sitting on the shipping desk. Mr. Van Bortel boxed up those bolts himself, and put them on an American Airlines flight from DFW to OAK. He told me to go to the freight desk and sure enough, there were my bolts. I installed them the next morning, got my IA to sign off my work and we departed a day late, but secure in the knowledge our landing geat was again, intact. Now keep in mind, this was about a $100 sale. It wasn't high-dollar in any way and I really didn't expect the bolts until Tuesday or Wednesday (and I was very close to rage over this nonsense) but Mr. Van Bortel came through in such a huge way, I sent them a letter praising the business. I wouldn't be surprised if it's not still up on the wall, but i wanted to re-write and update the story a bit, for folks. Now I see some things about aircraft here in the reviews and I cannot address those issues as i was never a potential aircraft buyer. But for a penny-ante customer like me, they came through like the cavalry. I lost my flying privilege 20 years ago (medical) but I alway remembered how well they took care of me, and wanted to share. Hi Mr. Van Bortel.

    Duncan Avionics - aircraftdealers - Updated May 2026

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