We bring our cars here for general repairs from time to time, and often for oil changes and…read moreinspections. After a recent visit to my dealer's service center and being told, based on the horrible noise it was making, that I needed to replace the whole engine, I went to the Vienna Sunoco for a helpful second opinion (just change the oil relatively frequently, and it should be fine for a long time -- and lo and behold, with an oil change, the sound went away).

When I'm in Vienna this works. While in town it's mostly about convenience. Nothing in this town is…read morebudget friendly. The town is well known for its $ and mattress stores. Thank goodness this gas station is competitive, as others in the town require a blood donation. Kidding sort of but it's part of the area. There's nothing fancy or pretentious about this Sunoco. Have had the car inspected here and was pleased with the efficiency. Nice folks on duty and it's a very clean establishment. As for the convenience store factor it's mediocre. Yet when needing to fill up, plenty of room to maneuver in this lot. The station is close to the main drag which helps. If you're in the area this will work for you.

Actually my review would focus more on the lady working in the front desk.. but let me start by…read moresaying that I've been bringing my car there for almost 3 years now because I really do like and trust the mechanic there who's name is Solly.. I give him 5 stars.. I think his 1 on the very few mechanics that I may say so trustworthy.. Now, like what I said I want to concentrate on the lady who works in the front desk.. she's actually new there.. she's very rude.. very loud.. poor customer relation.. does not even know the proper way how to resolve some issues of the customers in a calmly manner.. again in a calmly manner.. raising her voice and insisting and argumentative.. i think she got anger issues I know this shop got good reputation BUT with this new lady .. I hope the owner would reconsider to hire a kind and better one.. I am very used to this guy who used to work there in the front desk.. I think he retires already.. he's way better than her.. thank you!

I recently went to Chantilly Shell for what should have been a simple service -- replacing one…read moretire, installing new wiper blades, and removing a wheel lock. I ended up paying nearly $300, which is outrageous for the work done. Here's why I'm disappointed: They charged $127.50 for one tire -- way above average market price. The wiper blades cost over $50, even though you can buy quality ones for half that. On top of that, they added fees like "hazardous materials" and "shop supplies", which felt like a way to inflate the bill. No transparency upfront -- I wasn't warned about the high cost or extra fees until the invoice was printed. I expected fair, honest service -- not dealership-level pricing at a gas station shop. I won't be coming back, and I suggest others get quotes elsewhere first. Services Auto windshield repair, Tires, Auto tire replacement

Price normal appears clean easy drive thru Located near car…read morewash and major stores Would recommend

Our warranty company recommended this location as an in-network service center, and I'm glad they…read moredid! The service advisor was so pleasant and informative. He took the time to explain everything thoroughly and in detail, and even though I'm not a "car person," I left feeling confident and fully understanding what was going on. They finished to work on our car rather quickly and she is running smoothly again. 100% would recommend!

I have come to this Shell location for my state inspections and other vehicle maintenance before…read morebecause the service has always been good. Yes, there can be a wait at times, and it can be frustrating but they do their best. And that's to be expected at a busy shop and the quality of the service makes it worth it. I especially wanted to recognize two employees who truly stood out during my most recent visit. Jose, who performed my brake fluid service and cabin air filter replacement. He was very friendly, approachable, knowledgeable, and clearly takes pride in his work. He answered my questions, explained everything well and made me feel confident that my vehicle was in good hands. I also want to recognize Samantha at the front counter. She was awesome, great personality welcoming, and kind to every customer who walked through the door. What impressed me the most was watching her go out of her way to speak Spanish with several Hispanic customers, even though Spanish is not her first language. She didn't have to do that, but she is teaching herself Spanish so she can better serve others. To me, that speaks volumes about her commitment to excellent customer service. Both Jose and Samantha worked incredibly hard during my visit and made the experience a positive one. Employees like them deserve recognition because they represent outstanding customer service.

been going there for 20+ years for inspections and occasional service. Fair inspections explains…read moremy issues when I occasionally fail.

I've been going to Ox Road Exxon for decades. I mostly use them for minor repairs and gas and…read moreinspections. They've always been great to deal with and they're always reliable and friendly. Highly recommend.

I was driving on Ox Road when another motorist motioned for me to roll down my window. He shouted…read morethat I had a flat tire and yes, I could feel it. I saw a gas station coming up and immediately got into the left lane to turn in. When I did, I couldn't believe my luck that the station included a full service shop on site. I drove around and when the mechanic saw me, my kids, and elderly MIL, he dropped everything he was doing and changed the tire for me. I am still so incredibly grateful for his kind and speedy service. Wow, you don't encounter that level of customer service very often. We were charged a small and reasonable price for this service. Peggy was friendly and helpful. I can't say enough good things about my experience here. Thank you!

I come to this location for quick service and no lines for inspections. This time, I almost entered…read morethe wrong way, so be sure to follow the signs for inspections (around the back)! Once the inspector takes the car in, he directs you to walk around to the front, which is a little inconvenient. There is seating outside the convenience store as well as inside. The whole process was so fast, i barely even remembered to take pictures. The customer service isn't necessarily the best. I am giving four stars instead of five for this reason.

don't even think of fixing your car at this station, they will rip you off.. even if your car is…read morefine, they will never pass the inspection, they will look for anything charge you more.. the owner is very very rude and doesn't care about customers. they charge at least 30% more than other shops. save your money and go somewhere else. Terrible experience.

I highly recommend Salam's Auto Service, the car repair shop at this gas station in the heart of…read moreFairfax City. Salam is professional and friendly, fair in his pricing, and he does excellent work. My spouse and I have taken our cars to him for oil changes, tire repairs and replacements, brake service, and more, for several years. We've been 100% satisfied every time. He's also a man of good character who's devoted to his kids and the community. A good mechanic may be hard to find, but Fairfax is lucky to have Salaam's auto service!

This review is for Salam, the mechanic. I went to another shop to get my safety inspection updated,…read moreand they wanted to charge me over 4 grand to get it serviced. Brought it here and Salam did great quality work for less than half the price. Will definitely be coming back for all my car services from now on. Would highly recommend!

I love these guys. They are honest, they're good people, and when we've had hiccups with repairs…read more--which happen, no matter how good the provider -- they have been honest, fixed it at no costs, and been very professional. And Chase, the co-owner, is very patient with me, as I don't really have a voice number--pretty much just FaceTime and iMessage, so I generally need a text message when they need to get in touch. Highly recommend these guys as fair and decent.

Counter woman isn't very nice, but the guys that run the shop seem very honest, quick, and…read morestraightforward.