Ray Wright Local Guide·17 reviews…read more 4 minutes ago New I contacted Freeman gas and spoke with a sales associate for Superior gas which is the parent company. They were very friendly and gave me a good price. I had them do a credit check so I can open an account and start the process of replacing my current tank and having a new account with him. After a week, no one had contacted me from the local office to come out to do a site evaluation. I then contacted my representative at superior, who then had someone from the local Freeman office contact me, his name was Tony. He promised to follow up with me after I emailed over the current terms at superior gave me, and he was going to follow up to come out for a site valuation. Tony indicated to me that the price that was quoted in the email is probably not a correct price, but he said he would follow up and get back with me. That never happened! I'm very frustrated with having a credit check run to open account, and never open the account. I would've never had that done if I had known or customer service was so bad. I have contacted several propane companies in the area and most, if not all seem to have horrible, follow-through, or communication, or access to live people. If you want a good propane company, that's family owned and provides customer service along with great prices. Contact Appalachian Energy. They're wonderful, and that's who I chose to go with.

I had 3 trees destroy my chimney 2' below the roofline. Had it repaired. Went to Freeman Gas as…read moretheir phones were down and they gave me Mark Whitesides business card. He happened to have a cancellation in Cedar Mountain . He fit me in as he was a month out . He removed the vented logs, and filled a bucket of broken brick and rocks. Vacuumed it out and added new glowing sparkles. That evening I used the fire and there was no heat. Flue wouldn't close. I called Mark. He said he could not get back to me for a month. He was that busy .We agreed to 8am today December 19th and he was here early. Took everything out , cleaned. Let me check it as I'm in construction and it was fine. I have dealt with some trades that don't answer the phone or keep their word. Mark kept his word. A lot of people could have blown me off. I tried to write a check and he said no . Also , when he first had quoted me over the phone. He had added 50 just in case and he only charged me the lower amount that he quoted. If you need your fireplace serviced, I would call Mark even if you have to wait a month for him to get to you

From the owner: Gas Piping installation, service.Gas log service, water heatersread more

Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.

Poor customer service. We have been customer's of theirs for 29 years. In the past they would do…read moreanything to please their customers. In the past year they started charging for the tank and auto refill service. Before you only had to buy a tank full each year . When I called for propane they said it may take up to ten days. They don't seem to care anymore.

They are a power company. The lights stay on for the most part; so they don't exactly deserve a pat…read moreon the back for keeping it that way. What they do deserve is contempt and disgust. Our poorest residents get charged an additional dollar every day because they are deemed uncreditworthy or lack the wherewithall to pay monthly. If only one person out of 30 Ashe county residents uses the pay-as-you-go "flex pay" option, then Blue ridge energy rakes in approximately $365,000 a year from our very poorest residents. They should be ashamed of themselves, particularly since that is essentially subsidizing charging stations for electric toys. Shame on you.

Just got my first electric bill with my solar panels working wellllllll I'm not a happy camper on…read morethe bill is a renewable energy charge which last year I was charge any where from 80¢ to $1.04 guess what now I have solar I am being penalize my renewable energy charge went from a dollar in 4 cents in January $17 and some change for February duh something's wrong in this picture you want us to use solar but then you penalize this by charging and outrageous little charge if you don't have solar it's practically nothing and oh guess what the North Carolina utilities commissioner approve this tisk tisk tisk guess who he must be buddies with?

Thanks to A1 we are enjoying our soap stone gas stove and staying toasty warm this winter. Very…read moreprofessional! We're glad we found your service.

Fantastic service! We needed a new fire log and the A1 team was able…read more to advise us on what was needed and kept us in the loop the entire time! Krissi runs the office like a pro and stays on top of all the communication! Keith came out (a week early, due to a cancellation) and replaced the old log with a new one that looks beautiful and works like a charm! Clearly the best service for a fire place in the Greensboro area! Five stars! Highly recommended!!!

VERY pleased with the service I have received at James Oxygen Supply. Sales Rep, Michael Hartley,…read moreexemplifies the excellence that customers deserve. We love our LP gas logs! Other employees--Dennis and Danny--have gone above and beyond to be helpful. They are so courteous, kind, professional, and thorough. A lot of snow and ice doesn't stop them! IF you have any need for James Oxygen Supply products, I encourage you to visit their store or simply give them a call. You'll be glad you did! H. Stephen Brooks

Kaedi Drum is an amazing employee for James Oxygen! As a close friend of Kaedi's she works hard in…read moreand out of the office, bars, and even when she is on vacation! Taking time to answer customers phone calls, create appointments, and making sure everyone is taken care of. She provides us with great knowledge and a sense of security knowing restaurants and bars are taken care of properly and cleaned, so I'll know where to spend my money at! She truly is valued and makes James Oxygen so much better! She's the best!