I had 3 trees destroy my chimney 2' below the roofline. Had it repaired. Went to Freeman Gas as…read moretheir phones were down and they gave me Mark Whitesides business card. He happened to have a cancellation in Cedar Mountain . He fit me in as he was a month out . He removed the vented logs, and filled a bucket of broken brick and rocks. Vacuumed it out and added new glowing sparkles. That evening I used the fire and there was no heat. Flue wouldn't close. I called Mark. He said he could not get back to me for a month. He was that busy .We agreed to 8am today December 19th and he was here early. Took everything out , cleaned. Let me check it as I'm in construction and it was fine. I have dealt with some trades that don't answer the phone or keep their word. Mark kept his word. A lot of people could have blown me off. I tried to write a check and he said no . Also , when he first had quoted me over the phone. He had added 50 just in case and he only charged me the lower amount that he quoted. If you need your fireplace serviced, I would call Mark even if you have to wait a month for him to get to you

From the owner: Gas Piping installation, service.Gas log service, water heatersread more

DUKE ENERGY REVIEW I…read moream writing this review because I believe I have been victimized by Duke Energy. I am also writing this review because I fear what has happened to me has happened, and will happen, to other Duke Energy customers. My last bill from Duke Energy was for the usage period November 8 - December 5, 2025. The total for the bill was $90.95. What is unusual about this bill is that the total cost was $22.00 more than the previous month and the fact I was in another state from November 6 - December 4, 2025. There was no one in my house to use any electricity. I called customer service three times. I had to call three times because two of my call went to call centers outside the United States and I could not understand what the service representative was saying. I finally reached a call center in Florida. The service representative could not provide any reasonable explanation for the discrepancy in my bill. All she was able to tell me was that my electric meter was operating properly. In fairness, to date, I must say I have been very happy with the service Duke Energy has provided to me. However, several issues emerged from my experience dealing with this currently unresolved problem. First, Duke Energy serves 8.6 million electrical customers and 1.7 million natural gas customers in seven states. I found out that Duke has full control of all these electric and gas meters. It is very possible, even likely, that Duke has incorrectly inputted some meters and subsequently increased customers bills. It should be noted that no agency, Federal or local, audits the Duke Energy monopoly. It seems, the customers are subjected to, without recourse, whatever decisions Duke Energy makes at the meter and on our bills. No agency, anywhere, should be allowed to wield this kind of power over its customers. I encourage anyone who has faced a similar problem to write to our elected officials to get them involved. I'm going to write send this review to them and to the Federal Trade Commission. What Duke Energy does to their customers is simply not right.

This company is the worst They ask for you to pay on line…read morewhich I do Then on the due date they send a new invoice saying you are late I know this review will not change their method of insulting their customers but I needed to vent

Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.

Fabulous company to deal with. Professional, polite, courteous. Absolutely wonderful with customer…read moreservice. Highly recommend.

From the owner: Commercial on site fuel management. Home Heating Fuel…read moreKerosene, Fuel Oil, Gasoline, Diesel, Non-Highway Diesel Commercial and agricultural tire repair and service. Passenger Tire sales and service On Site Repairs Batteries Propane Tank Filling Station Full line of Oils and Lubricants Mobil and Exxon Products available as well as private brand.

Ray Wright Local Guide·17 reviews…read more 4 minutes ago New I contacted Freeman gas and spoke with a sales associate for Superior gas which is the parent company. They were very friendly and gave me a good price. I had them do a credit check so I can open an account and start the process of replacing my current tank and having a new account with him. After a week, no one had contacted me from the local office to come out to do a site evaluation. I then contacted my representative at superior, who then had someone from the local Freeman office contact me, his name was Tony. He promised to follow up with me after I emailed over the current terms at superior gave me, and he was going to follow up to come out for a site valuation. Tony indicated to me that the price that was quoted in the email is probably not a correct price, but he said he would follow up and get back with me. That never happened! I'm very frustrated with having a credit check run to open account, and never open the account. I would've never had that done if I had known or customer service was so bad. I have contacted several propane companies in the area and most, if not all seem to have horrible, follow-through, or communication, or access to live people. If you want a good propane company, that's family owned and provides customer service along with great prices. Contact Appalachian Energy. They're wonderful, and that's who I chose to go with.

This is a satellite office from the main branch. I recently tried to enter into this building to…read moreconduct a little business. I was greeted by a nice lady on the other side of a locked door and was instructed to use the drive thru. Initially I was a bit confused as the main customer service center at another location used to allow customers inside to conduct business. This lady was very kind about my error and she didn't make me feel dumb! Following her instructions, I got in my truck and took my place in line. It went pretty fast and the lady at the window was knowledgeable and proficient. I was satisfied until I had to cough up almost three hundred dollars to get water service turned on to one of my rental properties.