I have to admit, I'm a bit surprised by the other two reviews I just read. That has not been my…read moreexperience AT ALL. I own a rental cabin in Boone, and the current system was not installed by them. Yet when my guests told me the heat was out not only did they answer the phone on a Friday night, but were out to the house within an hour or two to fix the problem. It did take a couple more visits to accurately diagnose the problem, but each time they were responsive and kind, and at the house as quickly as they could. Nathan, especially, was super helpful and even came out early one morning before his first stop to try and figure out the problem. I'm now replacing the whole system (it's quite old) and they're able to order and get it in within the next week. With renters coming every weekend this kind of response is crucial, and I couldn't be more pleased with the interactions I've had with them.

Needed an heating and air system and got a shockingly high quote from this company. I could buy all…read morethe equipment myself for 6k, and nobody can tell me there's 11k in labor for one day easy work! Sad local companies try playing these games knowing bad news travels twice as fast as good in small towns! Never thought I would see a higher quote then Scott brothers but this place did it! Lol

Dan P, Boone, NC I had Tristan's come out and give me an…read moreestimate on tearing down a damaged block and liner chimney and replace it with a stainless steel chimney. It was not cheap but I had checked out the price of good stainless steel flues and accessory parts so I expected it to be fairly expensive. Three men came up to my home up on top of the mountain, unloaded their equipment and went to work. I'm 85 and have had a number of businesses so I have expectations when a company sends their workers out to do a job, and I can tell you these guys surpassed my expectations on every level. Not only were they courteous and friendly, they were knowledgeable, very hard working, and extremely proficient at their task. That's the way to run a business!!

Ember Keepers is our newest 5-star addition to our reviews--and they truly deserve it. After 12…read moremonths of renovations to our mountain home, the first serious cold snap screamed "Light That Fire!" But the chimney was totally stopped up. We called the contractor who executed the renovation, and they called on Ember Keepers to diagnose and fix the problem the contractor had created. Technicians Chance and Julian were on the spot 4 hours later. Polite, knowledgeable and responsive--we couldn't have asked for better. Within less than an hour they had us back "in the fire!" We simply couldn't have had a better experience. Call Ember Keepers with any of your chimney needs.

These guys rock. Fixed our issues quick and painless…read more We had to wait just a bit(that's cuz' they are busy) They are busy are cuz' they are good!

Every time I need them, they come and do a very good job to solve my problems in a timely manner…read more Great people to work with, especially Scott.

Stored our RV over the 2023 summer. Everything worked out smoothly. No worries about vandalism or…read moredamage. Staff is quick to respond to our questions. Rates are reasonable and fair.

We have stored our travel trailer at Bamboo Mini Storage for the last couple of years, and we have…read morebeen very pleased. We felt that the camper was safe there and the staff was quite friendly. When we needed special access to water once, the owner, Bryan, went out of his way to accommodate us. We recommend them highly.

Shane and his guys dug out and swapped a buried propane tank in our yard - very careful to save the…read moregrass and replace things nice and level. Attention to detail above and beyond what was required - polite, friendly, on-time and most of all very skillful at their work! Highly recommended!

What a horrible experience- buyer beware!! Had used this company before with decent results. Spent…read more$575 for a deep cleaning in my house and when I came home it was very poorly done and I had to spend 3 hours myself cleaning. Then Myra,the owner, refused any amount of refund or immediate mediation and went silent in responding. I unfortunately took out a small claims court complaint today. Do yourself a favor and don't use them.

I have used Pixi & Dixi for about seven months, starting with an initial deep cleaning after moving…read moreinto my new home and following up with regular cleanings about every two weeks. The benefits of using this service over others are enormous, ranging from the eco-friendly products they use to the genuinely caring attitude of every staff member I have had the pleasure to meet, including the owner. They have been consistently thorough and reliable, despite experiencing some personnel issues in recent months (which, considering the pandemic, we have all had to endure in one form or another). The best feature which sets them apart, in my opinion, are the little things that go above-and-beyond typical cleaning tasks, even such little things like fluffing pillows or straightening pictures. I always discover some such unexpected touch after their visits, and I wouldn't dream of giving my business to anyone else.

John Taylor has been pumping the grease traps at Appalachian State for more than 10 years. He is…read morevery professional and is dedicated to doing the best job possible. He notifies us immediately if there are any issues that we need to address. Thanks for all you do.

Could not discourage you more highly from using Triple T. It has been five weeks of back and forth…read moretrying to get them out for a basic septic inspection/pumping, and have now finally given up. They rescheduled several times (which is a HUGE inconvenience when you own a rental property and block dates off from guests), finally did show up and couldn't find the tank (despite a detailed map). They then informed me it was too deep and they'd need to return the following week, requiring yet another appointment. Today was that appointment and at 4:00 I had to call them to find out that no one was showing up, and they weren't going to be able to do the work. Didn't even have the courtesy to call me and let me know. Find someone else.

Great customer service. Just went to get a key done because Lowes couldn't and they took the time…read moreto get it right and it was 30% cheaper than Lowes! I spent $1.59 and they took the time to help me out!