1. Ducati Newport Beach

    0

    Costa Mesa, CA

    Ducati Newport Beach

    4.8 (284 reviews)
    Open • 9:00 am - 6:00 pm
    Updated 3 months ago

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    Services - Ducati Newport Beach

    Motorcycle repair

    Auto loan

    Ducati Newport Beach Photos

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    Recommended Reviews - Ducati Newport Beach

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    Reviews With Photos

    Gabriel M.

    Ducati Newport Beach is the heartbeat of Orange County. I've not ever felt so welcome with real genuine attention from a showroom staff before. Every associate whether it be sales or parts was highly accommodating and made me feel at ease. I'd like to thank Dave, Erin, Sadie, Jesse and anyone else whose name I didn't catch. Their knowledge and enthusiasm of the product is undeniable. They made all the information very easy to understand. Also, I would like to thank each and every one of the staff members who helped me for their patience as I was learning about the product and its capabilities. Thank you again!

    Ducati Newport
    Gab B.

    So just sharing my personal experience at Newport Ducati! Rob at Ducati Newport provided an outstanding experience. He was incredibly helpful and went above and beyond, offering his personal insights and guidance. Thanks to his expertise, I felt confident and well-informed in my decisions. This is the kind of exceptional service that makes a huge difference. Highly recommend! He is such an asset to the company! Blessings!

    My friend Jeff and his identical Ducati that we picked up several weeks prior to mine.
    Tom T.

    Best Motorcycle Buying Experience Ever I recently purchased a Ducati Multistrada Pikes Peak from Ducati Newport Beach, and it was hands-down the best vehicle buying experience I've ever had--motorcycle or otherwise. Even though I live in Henderson, NV, my initial contact and the entire purchase process were done over the phone with Sales Manager Dave Daniel. From the very beginning, Dave was fantastic--he walked me through the details of the bike, shared insights based on his own experience with the Multistrada, and offered thoughtful recommendations on optional parts that would enhance my ride. His knowledge and professionalism gave me full confidence in making the purchase remotely. Before I bought the bike, I already had a total knee replacement surgery scheduled. When I explained the situation, Dave generously offered to store the bike at Ducati Newport Beach until I was fully healed and able to travel to pick it up. That kind of flexibility and care is rare and speaks volumes about the customer-first culture at the dealership. Once I had selected my optional parts, Parts Manager Jesse Perez and Service Manager Adrian Stanners coordinated everything smoothly, from ordering to installation. When the day finally came to pick up the bike--with the help of friends and a trailer--Sadie Hernandez took the time to walk me through every feature, including the incredible Ducati electronics system. She was patient, knowledgeable, and made sure I was completely comfortable before I left. This team made me feel like part of the Ducati Newport Beach family. Their passion, professionalism, and personal touch set a new standard for customer service. If you're considering a Ducati, I can't recommend them highly enough--especially if you're buying from out of state. They made the entire experience easy, enjoyable, and unforgettable

    Service Team Rob, I appreciate you coordinating getting my Scrambler Full Throttle in for service and your assistance throughout the process; so simple and accountable. Jesse, I am so grateful for your support in finding the best parts and accessories to add to my bike; am so happy with how well they look and make my bike ride even better. Chan the Man, I understand how you got the nickname! Thank you for the service you did on my Bridie; I thought she already rode seamlessly and perfectly, however, whatever you did made her ride even better...the man! Thank you so much guys for my first service being such a positive experience, obviously I'll be back in for more services, parts and accessories. See you soon! To EVERYONE at Ducati Newport Beach, I understand why you have such great ratings! Walking in there is like walking into my best friends house where I'm always welcomed and I know I'm cared for...my bike too, lol. Honestly, from the owners, to sales and finance, all employees there, each and everyone of you make the establishment what it is...top notch! Forever grateful for you all. Sincerely your customer for life!

    I bought a RS660 Factory from Sadie, the whole process was easy with a fair price. They even helped me deliver it over an hour away from the dealership. The entire staff was very helpful and Sadie was unbelievably thoughtful! Highly recommended!

    Mahukona, HI
    Stephen H.

    Mahalos to Sadie and her counterparts at Newport Beach Ducati; and now locally known as Big Island Ducati ;) Wonderful trip over and fantastic experience. Would not hesitate to do business with them again.

    Jenny J.

    Thank you for Sadie and Jessi for such a big help! The process was really smooth, everyone is very welcoming! They assist me in getting the parts that I would want for my bike as well:)) super helpful and amazing!!

    Abe G.

    This review is for Sadie! She is a fantastic sales person. I contacted this dealer and Sadie picked up the phone. She asked me great questions to uncover what I was really looking for. I will be honest, I kept pushing for a discount but she did not budge, at the same time, she was understanding and still kept her cool. (Sign of a great sales rep) I was on my way to another dealer to pick up a bike and my wife talked me into giving her a call back and it was smoooooth sailing from there. She sent me a picture of the bike and I mean we literally walked into the dealer and she had the paperwork ready to go. She even held our baby while we signed for the paperwork. Definitely a wonderful experience. I'm glad that I decided to go with Newport Beach Ducati and Sadie is who made it happen!

    Parking lot
    Michael A.

    Positive experience with the staff at Ducati Newport Beach. I visited there shop this morning to have the rear breaks bled to restore them ( we haven't been riding as often and the break lines needed to be bled and refreshed) Brandon Guerin is awesome. We have always taken our bikes to this location for service. The bike was ready within a couple hours and now it stops perfect they also included a chain service at no additional charge and preformed a inspection and noted any additional items for the next service.

    Jimmy S.

    I am leaving my review about Ducati Newport Beach My assistant was Sadie She was so great and Make feel us like home. I am very grateful to her. I got here a new Ducati V4 2022 and I am very happy about the service and all the guys working in this store. Erin explained very good my son about to set up the bike because this was the first Ducati for him I will never finished to write a book for this place so if you have to buy a bike go to the store and you get out with a new one I am grateful. Thank you another time Sadie..

    2006 Paul Smart 1000LE. The first Ducati I ever owned, though this one is missing some of the upgrades I had.
    D. Z. D.

    I only visited Ducati Newport Beach (DNB) for the first time back in November during the local Desmo Owners Club (DOC) bike night and the store (and its people) made a good first impression on me. As with many things for me, that second impression can be even more telling as the new-ness of a locale (amongst a myriad of other enticements) is dampened and I can be a little more critical/analytical. As a Ducatista, DNB seems to have it all; DNB is solely focused on Ducati, they are a recognized Ducati flagship; DNB is active in the riding community as the sponsor for Ducati Riders of OC (DROC), the DOC mentioned above; DNB staff have always been approachable and receptive to me with positive interactions and exchanges at all levels (from the owner taking the time to say hi to the sales and service staff answering my (sometimes pedantic) questions; DNB is engaged and involved in social media (for those inclined to the digital interactions). Most importantly, as I see it, are the Ducatis. As can be seen by my snapshots at different visits, DNB seems to well supplied in the new, classic, and unobtanium. As for the critical/analytical point(s), I have to confess I'm nearly at a loss. That said, I wish DNB were closer (I live in San Diego county) or that there were curvier roads (that were convenient for me) to get there; that's more a me problem, obviously, than anything else. Oh well, I tried. For any shop I deal with, especially on new/first visits, I like to look around, ask questions of the staff, and if all goes well angle for a souvenir. For me, I figure if a shop couldn't handle the little things, why should they get a shot at the bigger things like selling and servicing my Ducati(s)? I'm looking forward to write a follow up review.

    2011 Ducati 848 EVO

    100% recommend this dealer. People are super helpful and make you feel welcome. My 2nd Ducati from this dealer Thank you Sadie for all your help.

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    Page 1 of 8

    Ask the Community - Ducati Newport Beach

    Review Highlights - Ducati Newport Beach

    “I only remember Aaron (the salesperson and the frontman if you will) and not the techs and the service manager.”

    Mentioned in 81 reviews

    Read more highlights

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    Ducati Newport Beach - motorcyclerepair - Updated October 2026

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