Full explanation of exactly what was wrong with my car, and they went into as much detail as I wanted. Several options for repairs with pros and cons of each. I felt very educated when making a decision. Extremely fair prices! Couldn't believe the amount of diagnostic work they did for the price. I've owned a number of cars and subsequently been to a number of shops over the years. The amount of knowledge these guys bring to the table will without a doubt save you a ton of time and money! If you love your care and fantastic service....Dubwerx is the place! read more

Meh, these guys are ok...Nah, not really:) After looking at the feedbacks I was a bit skeptical, I thought there's must be a skeleton or something in the closet. These folks are great. From the very 1st email to the last. About 2 weeks ago I asked them if they could do a KO4 turbo upgrade, intercooler swap, DSG tune and oil change on my MK6 GTI. I knew it wasn't a quick job, so I applied for an appointment for about 10 days a head. They sent me estimates with labor and parts, it was very professional. Dealing with a certain tuning company has never been an easy thing to do. However these guys made it happen! Everything was ready to go when I took my car up there. (I'm from Lexington, KY ). They did an awfully great job. Very throughout, very clean. They even threw a few freebies in there ( lug bolt, drain plug, etc..), which I kind of expected after giving them a nice chunk of money...lol. Bottom line, the Dubwerx stuff is pretty awesome. I love the new ride, and I agree with many others the KO4 should be the factory turbo on the GTI. ( I believe it is on the R model). Love the feel of it, can't wait to go to work every single morning. Took my wife for a ride and she said quote: "We'll definitely use my car when we going on a vacation". Haha, that was the exact impression I was looking for! The "D" mode is fast, and the "S" is insane. ( For us FWD car drivers). I was at stage2 for a while, and noticed when I'm in D the torque steer is more manageable with the KO4 than it was at stage2. However, when I'm in sport mode, the torque steer is much more noticeable. I know it's weird, go figure. Anyways, thanks a lot dudes, it was a true pleasure to doing business with you. Hope we'll meet again in the future. read more

Honest, reasonably priced, great service. Dubwerx blows the dealers service away. I've been taking my Audi to Dubwerx for over a year now and I have never been happier with an automotive service provider. read more

Update @ Ryan C: Thanks for writing a promotion for your shop instead of addressing issues Ryan. it is true DW gave qualified repairs for the past $4000+ of business I gave your shop over the years. But that and the fact that it was raining, almost out of gas and had my kid in the car meant squat to you. A response of "let me look at it for a minute and if I can help great, otherwise I'll have to schedule it" would have been more than satisfactory. I was thankful to your mech for the screwdriver but irked you thought I had to thank YOU for anything, much less me fixing my own car in the rain. My day was fine, it was your last comment that led me to post. I think you need to go visit some competition to re-experience customer service. Like I said before- if you want ego and a grimy shop in an industrial, dead end neighborhood (even if technically it is Mariemont) this is for you. read more

I have been taking my 2010 Golf TDI here ever since the free maintenance from the dealer ran out. I came to them on recommendations from friends with VW's since I knew maintaining a TDI can be a different beast. They have done the last 2 maintenance intervals for me cheaper than the dealer, closer than the dealer and very satisfactorily. I look forward to taking my diesel here for years. read more

The Dubwerx team is awesome. Took my boring Passat to a whole new level with some minor tunes. Great communication, fair pricing and presented a variety of options, recommending only what I needed. Can't wait to do some more upgrades. read more

I was refereed by a good friend who has been taking her Volkswagen here for years. In the past I would only service my vehicle at an Audi dealer but not anymore. Dubwerx not only efficiently and expertly repaired my exhaust they did so while keeping me well informed on my options and actually saved me 500 dollars utilizing their fabrication skills over just full part replacement that was the only solution at the dealer. read more

Dubwerx is the go-to shop for Audi and VW vehicles. I brought in my previously purchased used A4 for an "after purchase" inspection, and was floored with the professionalism and knowledge that the Dubwerx Team provides (esp. Adrian). They are very easy to work with and are passionate about their service. I look forward to working with Dubwerx for many years to come and take this new purchase to over 200,000miles! read more

I LOVE THIS PLACE! I have been going here for years. They are thorough and completely fair. I'm flabbergasted to see ANY negative feedback about these guys. Ryan and his team are the ABSOLUTE best at what they do, and I've never been disappointed , EVER! Would recommend, and often do whenever I get the chance. read more

Dubwerx is as good as it gets for quality customer service on your VW. Price for oil change and accompanying service is slightly less than VW dealer and just as convenient if not more. The Dubwerx staff is informative and prompt with service. For this particular oil change, I had the option of an appt or drop the car off overnight. The next appt was 8 days away bc some bays were being renovated. So we dropped off the car Tuesday night and Wednesday after work we picked it up. I just did not want to wait while service is completed. All good this time and previous visit for tune up. I much prefer their expertise over the dealership service. read more

Dubwerx is so awesome! Every single person who has helped me is super knowledgeable and goes above and beyond to help me!

Too often the consumer, especially of auto services finds themselves unprepared for the experience. Great news!! Relax. The guys at Dubwerx have the right mix of expertise, passion for their customer and expert knowledge of their VW. Take it from this grizzled vet, (Jetta TDI 2001 original owner @ 268,017 miles) you WANT these guys touching your car!. We lost a timing belt @ 209,278 what do you do? - Repair or Replace ?... Ryan Clo, owner @ Dubwerx gave me the confidence to let them rebuild. Wow! they nailed it... 59k miles later she purrs. When she lost her alternator @ 269k we towed it 131 miles because I trust no one else to diagnose and do all they can to ensure quality parts and expert service. Adrian, Kurt (sorry Curt) you guys made parting with some big bucks to keep the old machine running an easy decision. Keep leading 'em all. read more

Ryan, and all the guys here are totally amazing. Completely fair, great service, reliable, and thorough in explanations. My husband first told me about this place when we first started dating, six years ago, and I never looked back. We both take our cars there, and have never been disappointed. DO IT- Just go. You'll be so happy. read more

I have used Dubwerx for many of my issues with my 1998 GTi VR6. As stated they are very easy to talk to and provide great service. Doug and Ryan are especially helpful in determining the best approach to solving issues. They have been flexible in getting work done and also in following up and making sure the customer is happy with the work. The different hours can be very convenient for people who work and need to pick up their car "after hours". The ability to drop it off before work provides added help. read more

Friendly. Knowledgeable. Trustworthy. Reasonable rates (translation: lower than dealers). Pretty much everything you could ask for in an auto repair shop, and then some. We have 2 VWs and I go to Dubwerx for all scheduled maintenance and for repairs also. Great group of folks who go out of their way to make sure you're taken care of and treated well. read more

i want to be critical but these guys are great. they helped me out with a few things and squeezed me in when they was busy. i took a sticker even and i plan on putting it on my gti sometime this week to show my support of a good company Ill be trusting a clutch install to you guys hopefully next year and a timing belt change soon too. i know my car is in good hands here read more

This was my first visit. I had heard great things about Dubwerx and decided to have them conduct a pre-purchase inspection on a 2013 VW Golf R. They were able to fit me in on relatively short notice. The entire process went very smoothly, and I was provided with thorough and detailed information about the condition of the vehicle as well as future service recommendations. The good news is, we purchased the Golf R and will definitely return to Dubwerx for our service needs. Thanks guys! read more

I had always brought my A4 into the dealer and a good friend and Audi enthusiast recommended Dubwerx and I couldn't be more pleased with the experience. They fixed problems with my windows and replaced my timing belt (it was near ~70K miles) at a great price. It was great to find a local reliable honest shop that does great work. I'm recommending to anyone I know with a VW/Audi. THANK YOU!! read more

After going to a couple places around Cincinnati to get my Golf fixed, I found Dubwerx. It's safe to say that I won't be going anywhere else for repairs. The staff is helpful and super friendly. They answered every question I had without pushing unneeded repairs. read more

Bought my 2007 A4 in for 85k service. Friendly, honest advice and the price was competitive. Gave me a ride home during the service which was really helpful. Adrian was the guy who helped me and he was professional and thorough with his explanations of the work they did. I'm a happy customer and will return. Highly recommended for audi and vw. These guys know their stuff and you'll be happy you went. read more

My experience with Dubwerx has always been above my expectations. The customer service, knowledge and workmanship is as good as it gets.

I had taken a car I was thinking of buying to the dealer for a pre-purchase inspection. I felt like all the dealer wanted to do was get in my pockets. I bought the car anyway but took it to Dubwerx for a 2nd opinion. First of all they squeezed me in on a very short notice (less than 24 hours). Secondly, within 30 min they had a good idea of what was going on, laid out all possible solutions (including something Audi had extended warranty unknown to me), and then ruled out all possible problems. I saved a lot of money by bringing it here and not trusting the dealers word. If you are looking for a partner in the mechanic arena for Audi and VW, these guys don't get any better. I will be a life long customer! read more

My 2007Audi S6 has been serviced and upgraded with APR chip technology that makes her incredibly more powerful and fun to drive. These guys are my Audi consultants and while I do like the Audi Connection at certain times I trust Dubwerx when it comes to total knowledgeability and technical upgrades read more

I had my A8L in for a weird vibration issue - of course they diagnosed and fixed it! There is no other service center in town that I would trust with my car. Customer Service, quality and honestly will keep me going back to this place - you can just feel the positive energy and enthusiasm for their work and the brand the moment you talk to them on the phone or are at their shop. See you in a few thousand miles for my 55K service :) read more

These guys rock! Very professional service. I got a brake job done. It was a few hundred dollars cheaper then the dealer. I also took the opportunity to get the APR Stage 2 tune. My B8 S4 is a new car. I'm only afraid I'm going to need to be visiting more often for brakes. This is the only place I'll take my car in the future. I highly recommend them. read more

I would highly recommend Dubwerx to any VW owner for routine maintenance or aftermarket performance modifications. In the time I have spent working with Adrian, Evan and the rest of the Dubwerx crew, I have found them to be more technically competent and willing to help than the VW dealerships. I believe good customer service is extremely important; customer satisfaction will bring return service and recommendations to others and these guys understand that. They have helped me where VW failed with cost, loaner support, and, most importantly, proper diagnosis. Overall, the guys at Dubwerx are the best group of mechanics I've ever worked with. As long as I'm in Cincinnati, there's no other shop I would recommend. I drive a 2013 GTI, APR Stage 1 done by Dubwerx. read more

After having a sensor replaced on my daughter's 2009 Jetta by the mechanic that services our cars, I took a friend's recommendation and made an appointment (through the website) to have the car looked at for any service/maintenance needs by the group at Dubwerx. I was immediately impressed by the website, and how quickly I heard back from Adrian. I got an email confirming my appointment, and then a phone call from Adrian. He thoroughly explained everything to me. I really appreciated the detail and patience he had making sure I understood everything. There were a couple minor maintenance items he suggested be done on the car, which they were able to do that day!! Best of all, he said the car looked to be in great shape and they saw nothing to be concerned about with it. I feel so comfortable now with my teenager driving this car. We will definitely be back for all maintenance on her car, and my 2012 Jetta!! read more

The team at Dubwerx are smart, efficient and professional. My Audi has some very complex systems. Dubwerx does a great job of getting to the heart of any system problems. They are great communicators and the cost is fair for the value received. I highly recommend Dubwerx to anyone with a VW or Audi. read more

I've been taking my car to Dubwerx for several years - since owing my first diesel in about 2006. The work is very good, and the mechanics are knowledgeable and polite, explaining whatever is going on in terms I can understand, answering my questions completely. I find their prices a bit high, but I'm willing to pay for good service for my Jetta diesel. It's with great pleasure that I can say I like that they've done the remodeling and expansion because there wasn't anyplace to wait in the past, when I would come from out of town to get my car worked on by them (tells you how well recommended they are). Now I live closer, and appreciate that I can sit on site while my car is being serviced. I did have one incident with Ryan being very short with me, but I recognize that everybody can be temperamental once in awhile. It's because of this and the high prices that I'm giving them four stars instead of five. I recommend them for working on VWs and especially diesels. read more

Update to a previous review: They got even better. Same professional atmosphere, same approachable staff. New service bays and a great little lounge for customers have updated it perfectly. They fixed one of the most difficult-to-diagnose things I've ever seen wrong with a car for me, all while apologizing for the time it took to do so. They fixed our car, provided a rental as necessary, and will always be my first choice for service. read more

Prior to bringing my 2016 Audi S7 in for a performance upgrade this week, I had made several calls over the course of many months asking questions and gathering information. With each call, whoever picked up the phone took the time to answer my questions & provide the information I requested. Upon bringing the car in, they were friendly and squeezed me in to their schedule. Rather than just hand me the keys upon completion, Evan took the time to explain the upgrade, how it works, how I operate it, & was sincerely patient with my questions. Am I high-maintenance.....maybe. Are they exceptional.....absolutely. I'm a customer for life ! read more

If you have a VW or Audi, you MUST take your car here. These guys know what they are doing, extremely knowledgeable. They go over and beyond to make you happy. Customer service is top notch, they will take the time and answer any questions you may have. I've gone with many of their recommendations on parts and aftermarket parts, always exceeds my expectations. read more

The best customer service around. We have one VW in the family and would consider getting a 2nd just to use Duberx as my go-to place for repairs. They shoot straight and they are very honest. I know that when I bring my car in to be repaired here, that it will be done right and for a reasonable cost. read more

The only place for VW and Audi service. Straightforward, knowledgeable guys who want to get it right

Fantastic shop. Friendly, professional, knowledgable service and fair pricing. They don't try to oversell you and they do great work. Even gave me a ride home and picked me up when my car was ready. Highly recommend. read more

Top shelf service yet again from the guys at Dubwerx. My tdi had a minor coolant leak and they took real good care of me. With these guys in my tdi corner we will see 300,000 read more

I have been going to Dubwerx for a few years and am always more than happy with the service I receive there. The employees always take the time to explain what is going on and the different options you have to fix it. I always leave with a clear understanding of what is going on with my car and what they are goig to do to fix it. I have never felt like I was being taken advantage of or being charged for repairs that I didn't really need. They are upfront and honest which is a rarity in repair shops, especially if you are a female. I would highly recommend them to anyone who is in need of car repair. read more