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DSW Designer Shoe Warehouse

2.8 (21 reviews)
ModerateShoe Stores
Closed • 10:00 am - 8:00 pm
Updated 1 week ago

DSW Designer Shoe Warehouse Photos

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Sign at the front door.
Frank N.

12/29/21: I've been shopping at this location since June 2012. My shopping visits are usually positive or uneventful. No so today. I was at the store around 4pm, to donate a pair of shoes, and the line was long. There were two cashiers and neither one of them were wearing their masks properly. Farrah had her mask around her neck. After I finished my transaction with her, I asked what was the purpose of the mask. She gave me a blank look. I asked for a supervisor, and she pointed to a young African American female , with a bun, and a heavier than average build. The "supervisor" was very short with me and dismissive. She even called me a "rude customer". She was wearing her mask underneath her nose, and was apparently training some new hires. I walked around the store unsatisfied, and on my way out, I asked the "supervisor" for the store manager. She began to get into a back and forth with me, while the new hires were standing by. One of the females stood in front of her, as to calm her down. The "supervisor" kept insisting on having the last word. There is signage outside and inside the store that denote that masks are required. It's it unfortunate that this young lady is given the responsibility to train new hires, and she was uncapable to display basic customer service skills. As she's representing the company, she should be leading by example, and modeling good behavior.

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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9 years ago

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7 years ago

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6 years ago

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12 years ago

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8 years ago

Attention to detail and customer service are severely lacking. Not sure I've ever had a great or even good experience here.

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11 years ago

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10 years ago

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17 years ago

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11 years ago

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8 years ago

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13 years ago

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Carrie M.

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6 years ago

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12 years ago

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11 years ago

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10 years ago

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Ask the Community - DSW Designer Shoe Warehouse

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Shoe Carnival

Shoe Carnival

2.5(8 reviews)
4.9 mi

Definitely see why their grade is so low. I called ahead to ask if they had a certain brand of…read moreshoes. They put me on hold and then came back saying yes they had multiple styles and sizes. I drove across town and get there to only find ONE odd pair of that brand in the discount section. I ask an associate if they have some and relay that I had spoke with someone and she says "they must have sold out". They sold out in 20 minutes? She said she would go ask someone and then just never came back. Not a "sorry", "F you" or anything. Just avoidance. I just waited there for a minute talking to my wife and seeing if she saw anything she liked. The employee never returned. Eventually another staffe who I didn't even ask for help offered and even went to the back to look. She came back and apologized they were none in my size and was extremely kind. I did not catch her name but she had shoulder length braided hair. Thanks to her for sure but no thanks to the people who think lying to people and having them drive across town is how to treat people. Don't know what is up with the avoidance. I was all smiles when I asked. Maybe don't take a job working in public if you cannot communicate with people?

If you haven't shopped@Shoe Carnival, You should! The staff is friendly & the store is amazing!…read moreSign up for their Shoe Perks! For every $1 you spent you get 1 point, 200 points=$10 discount. There's always amazing discounts on shoes & accessories. Great Name Brands Too! Love me some Shoe Carnival!

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Flight 1 Eleven

Flight 1 Eleven

3.3(4 reviews)
8.9 mi

I visit the store on grand opening and was a great experience. They had plenty of shoes to pick…read morefrom ranging from yeezy, Jordan, adidas and other hype up shoes. The staff was very friendly and answer all the question I had. Not only does this store have shoes they also offer hype clothing that you won't find at a regular store in the mall. They also have supreme accessories and some Sandals. Even do the location is far from home I took the drive which it was about an hour and half. Today I went for the 3 time since the store open and they have done some work since day one. Some new art on the walls and more hype pairs since day one. The store doesn't look like much from outside, but once you get inside you can tell the owner cares about what he is doing. You might ask yourself about prices, we'll let me tell you they are not on the cheap side. However the stuff they got in store you won't be able to find easy at your local mall. Compare to other stores that carry similar stuff the prices are not bad at all. If you looking for something new to look at or buy, this place is worth the trip. They also buy new hype stuff depending on the demand they have in the store. At the moment they don't do any consignment which maybe in the future they will. John Hernandez has done a great job making this store grow and has plenty of plans for his store. I will be coming back for some stuff in the future!!

They never answer the phone. 9/10 they aren't gonna answer. Most of their items are way overpriced,…read moredouble retail sometimes even double resale. They don't buy any items unless it's deadstock. Though they will tell you to bring items up there just to get you into the store. They go off of stockx pricing when selling but almost never when buying. Kinda a funny store and interesting location!

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Flight 1 Eleven
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DSW Designer Shoe Warehouse - shoes - Updated May 2026

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