Eh...we bought a house and got and installed a full air conditioning system. My wife and I have thus far been satisfied with the system - its really quiet. We did pay an arm and a leg, but any central air system of modern quality will be. Installing the system was a real pain in the butt. The sales guy said initially 2 days. However, this turned into 4 days, and considering my wife works from home, it was frustrating for her. Also, they weren't up front about possible incidental costs before we agreed to the contract, and there just seemed to be a lot of miscommunications during the process. We had to hire a contractor to drywall over the new exposed ducts, which was never suggested until the walkthrough. The sales guy and the chief installer seemed totally out of sync. They did provide us a credit for our trouble. They also agreed to pay an electrician to come out to re-install a light they knocked out. I think I got a good system, and in the long run, I'm pretty confident I'll be happy with the A/C itself. But the cost was a little high, and, as stated above, the process was a bit rough. I'd make sure to ask the right questions about incidental costs and have them provide a real timeframe around installation with the chief installer BEFORE MAKING ANY COMMITMENT to use the vendor. Again, I'm pretty confident you'll get a good system, but ask good questions to avoid a headache. read more

Wow!! This company rocks! Our grandmother passed away just three days ago and we are getting her house and affairs in order when the A/C stopped working. We called and they showed up quick. Robert Ramos was the technician that showed up. He was extremely polite and fast with locating the issues and getting the A/C cold again.We told Robert about our grandma and that we were prepping for her Celebration of Life party. He ensured we would be good for the party. He then said that we would receive flowers for the event. Not more than two hours later, two wonderful ladies from the company hand-delivered a beautiful bouquet offering their condolences!! DS Heat and Air is AMAZING!!! Thank you so much for sincerely caring for us during this hard time!!! read more

This company deserves more than 5 stars. All of the staff I have come in contact with during my service have been wonderful. Professional, kind, honest, knowledgeable about the job to be completed and above all they are so efficient. The job was supposed to take two days and these guys made sure to complete everything in one day making sure I didn't have to miss work at all! I was so relieved when they packed up all of the old material and trash and they make sure that you do not have to worry about discarding any of it! They show you all of the finished work and how to maintain the system properly. I highly recommend DS heating and air if you are looking to service your system and have better quality air in your home! The whole process was very comfortable and made for a wonderful experience! read more

We called DS when our Furnace unit was not working. They set up an appointment for 11am. Not only was Anthony on time to our 11am appointment but he was early. It was very nice to not wait around for a several hour window like other companies. Very quickly Anthony had diagnosed what the issue was and had a plan to fix it. DS is the third company to come out to check our unit. The other two companies could not figure out what the problem was. We were very impressed with DS and Anthony our technician. We would call them again for any other heating or air issues. They were affordable, prompt and offer warranties on their repairs. I would highly recommend their services. read more

Our property management had our wall furnace serviced and updated. Our technician was Chris who did a great job on converting a 60 year old furnace. Chris was professional, very knowledgeable and very helpful on answering any questions I had about the furnace and even on the inner workings of the system. I would highly recommend them to anyone in need of heating and air service. Thanks again Chris! read more

It figures on one of the hottest days my a.c. would go out and late on Saturday afternoon. I called DS Mechanical and Dylan came out right away. I've used DS many times in the past and knew the job would be done right. Dylan assessed the problem, replaced the part and had the cold air blowing right away. DS Mechanical Inc. I thank you and my pets thank you! You've saved the day once again. Like I said before, I've used DS many times and I know they provide top notch service to each and everyone of their customers. I highly recommend everyone to give Dylan and DS Mechanical a call. read more

I have used DS Heating @ Air for the past couple of years. They are very professional and fairly priced. My technician, Chris, is always on time for appointments, suggests options for correcting problems (i.e. using a remote to regulate an uneven air flow in our upstairs), and gets the job done quickly and efficiently. He and Dillon, the owner of DS Heating @ Air, are always very pleasant to work with, and I highly recommend their services. read more

Gabriel from DS Heating & Air is my hero! He showed up and fixed my heater when the thermostat wasn't connecting to the pilot. Thankful for the quick service and Gabriel's attention to detail. read more

If you are looking for a reliable air conditioning & heating company, this is who you want to choose. We contacted DS Heating & Air and spoke with the owner, Dylan. He said he would have someone come out to see what was going on. Soon after, we were in touch with Scott. Scott came out to look at what was going on with our old system. He was very professional and knowledgeable. He provided us with a couple of options so that we could pick what would work for our needs. Scott explained exactly how the new system would work, the installation process, the warranties, financing, etc. We appreciated that he took his time and explained everything with great detail. He even kept in constant contact with us throughout the installation and even afterwards to see how we liked our new system. The technicians (David, Luis, Robert & Shaun) that came out to do the installation were on time, efficient and very professional. These guys were really hard workers! Once the system was installed, they made sure we understood how to use the system and that all our questions were answered. When they left, you never knew they were there (other than seeing the brand new a/c). They left everything immaculate! Over the years, we've had a few contractors come and do work for us. We think that family-owned & operated companies such as DS Heating & Air always have better customer relations. We have to say this is one of the best top notch companies out there. I would definitely recommend them. Thank you guys! read more

My apartment building manager hired DS Mechanical to fix my heater as the parts were outdated and not in working condition. DS Mechanical sent a gentleman named Chris was incredibly professional and did an amazing job on taking an old, outdated heating appliance and making it modern and easy to use. I was very surprised and even more happy to come home to a warm house. Highly recommended. read more

Gabriel came out to check out an AC that was not working and he found the problem right away. He fixed it in a timely matter and also made sure all the pipes and lines were good as well. He had excellent customer service. I would definitely use this company again. read more

We had to replace our heater over the holidays and Chris was there for us! He was professional, efficient, and helpful. It's not always easy to find the right people to trust your home with and I feel completely confident and supported by them!! read more

DS did some duct work in our office and it came out great, they were very fast and friendly and will definitely be using them again the in the future. read more

Gabriel showed up as promised was able to complete our repair by improvising with his supplies on hand far exceeding our expectation.

If you live in the high desert you know how hot it's been lately... and of course last Monday night our air conditioning evaporator was leaking water. Evidently, it'd been happening a while and we just weren't aware of it. DS Heating & Air was called and an appointment was made for the following day, Tuesday. Before the appointed time on Tuesday we received a call asking if we could reschedule as a previous job was taking longer than expected. I was desperate and expressed that we needed to have the system repaired and we were willing to have them come out as late as necessary. They were so accommodating and great at keeping us in the loop with follow up phone calls informing us as to when the technician would arrive. The technician was knowledgeable and efficient. This company clearly shows, and I so appreciate, their commitment to service. read more

I had DS Out to my home again. I still love this company. Dylan is so attentive to my concerns regarding my system. I wanted to move my roof top unit. He gave me a great price and got the job done fast. I also am having them maintenance my unit regularly so I will have no problems in the future. Thank you Dylan!! read more

Very unhappy with this company. I was charged $1400 to replace a relay and do some re-wiring on the unit. When i asked the tech why he charged almost $700 for rewiring, he told me that is what the manual say to charge for hours. He only spent 2 hours on it. After everything was completed the unit still did not run. He then told me i needed a new compressor and they are going to be really expensive because the unit is so old. The compressor worked fine before the relay went out. I have been waiting on a quote for a compressor or a new unit. It has been 5 weeks with no call backs. I hired (air tight heating in air) in tehachapi to look at it. Apparently the tech from DS heating and air wired the unit completely wrong "per the manual". The new company took 2 hours to repair the unit and serviced another one for around $300 dollars. I have been waiting on the owner of DS to call back before i write this review. That was 2 weeks ago. I would use this company at all. read more

This company is awesome! I called the owner to the building I live in at 2:00pm and they were ringing my door bell at exactly 4:30pm the same day! I have a 3year old daughter and we have been cold for the pass week. Anthony from DS Heating and Air came and fixed our issue in a timely matter. He went on the roof even though it was raining and bad weather outside. He came and installed a new thermostat and didn't leave until he made sure my heating was working properly. I never heard of this company before and now that I know of them and the hard work they provide I will definitely recommend them to other people. I actually work for a property management company myself and I'll definitely forward this company to my corporate office in San Dimas. Anthony was a great technician showed great customer service and had such a pleasant and positive attitude and if you have techs like him working for your company and that are as reliable and hardworking as him, I know for a fact our management company would love to do business with you! Thank you so much for your hard work! Great job DS Heating and Air! read more

I had the best experience with DS Heating & Air this afternoon when Gabriel came out to find out why I didn't have any heat!!! He went over all of the possible problems for my house being a refrigerator and diagnosed the cause within a short amount of time. He was patient and professional. He was awesome to put it in one word! Gabriel had come this past summer when the air conditioner was not working and fixed that, as well! Only call DS Heating & Air to keep your house cool and warm....depending on the season! I appreciate Gabriel's coming to make things so much better!! Thank you so very much! You are the best! read more

Gabriel was professional and was great. He spent time diagnosing and explaining issues. He spent hours on this most neglected project. I have my 93 year old dad, who lives with my family. He answered all our questions. Great price and I would have him come back in the future. Comfort is essential. Thank you for having such a competent employee on your staff. 5 stars to this individual and my heart felt thanks. read more

My HVAC's furnace was not working. The technician they sent over had no idea what he was doing. Rather than connecting his test meters to the unit first before cycling the thermostat on, he first cycled the thermostat numerous times until the furnace starting working again! This was not the correct way approach the problem. I've been chasing this intermittent problem for awhile and finally got the break I needed when it hard failed. It sucks waking up to a freezing house! All he needed to do was take test meter readings while it was failing. It was obvious that these guys have limited experience troubleshooting to replace parts. I assume lack of training. I believe this behavior is to sell you on a complete furnace/fan replacement. But this is not necessary as my problem is either a $10.00 thermocouple, a $70 valve, or a $100 controller. By the way, out of curiosity I asked the technician how much it would cost to change the valve and he quoted me over $600! I could see in his eyes that he was a good guy stuck in an unethical company. It is so sad that we have to deal with this in the AV. I guess I have to become an HVAC expert now. read more

I want to thank the entire team at DS Heating and Air for all of their outstanding help getting our house cool again. My no A/C problem started on 30 July when our units fan quit working. I still think the ash from the "Sand" fire on 23 Jul caused the problem. Gabriel did his best trying to get our old A/C to work again, but after all his trouble shooting he figured it was the a bad condenser. Now I either had to put a bunch of $ to get the old one fixed or get an entirely new system. Since I believed my old A/C unit was 21 years old and it had an older coolant in it, I decided to get a new system. Chris came over on 31 July and after he went over all the new systems, I decided on what system to get. I decided to get a new A/C and Furnace based on the age of my old system and if I just got a new A/C, they would still have to do the A/C coils in my old furnace. I financed it through the HERO program because almost $11K is a lot of money! On 1 Aug, Raymond and his crew spent all day expertly installing our new units. All I need now is a rebate from Edison or the government or money from the helpful Honda people. read more