Called when my heating went out. Was very excited that they responded so quickly and actually came out the same day. Setting up a schedule and getting them the information was super easy largely because Desiree who I talked to on the phone was incredibly helpful. The technician, Matt, came out exactly as planned. He explained the issue, gave me options and took care of the problem much quicker than I could have hoped. The job was done well and the price was far. I have used this company and would not hesitate to do so again. read more

Matt, Kyle and Anna provided excellent service and were very professional throughout the entire process. They rescheduled my appointment when there was a conflict and made everything super easy. Kyle was right on time for our appointment and did a great job. Matt is very conscientious and personally concerned about his older customers! I have referred him to friends, and he has gone out of his way to take care of them. I recommend Working Class! read more

My worst fear about living here came true. Sunday night, July 24, 2022. The central air conditioning quit blowing cold air. Yeah, that's my worst fear about living in the high desert in summer. I opened windows and put a couple big fans near my bed. Couldn't fall asleep. Got up, went to my home office downstairs and submitted a service request to Doug Anderson Property Management, the people who handle this house for the owner. Got a lot of work done. At 9 a.m. Monday, July 25th, when the property management office opened, I called to make sure they would immediately contact their A/C repair vendor, which turned out to be Working Class Heating & Air, of Lancaster. I called, spoke with Stephanie, and she said they're booked solid for that day but she'd try to squeeze me in for a technician's visit. Later, I got a text which said to expect a visit between noon and 4 p.m. In my first-floor office, I had the fans aimed at me as the house neared a temperature that could bake pizza. I guzzled cold water. And then I saw an SUV show up. The technician, Matthew Grubb, emerged and I led him to the back yard unit. He quickly diagnosed the problem as a failed fan motor. He told me he could install a new one on Wednesday, provided Doug Anderson's people issued the work order. That meant two nights in a hotel. Stephanie texted: "I've submitted an estimate to Doug Anderson Property Management. If they approve, we will be there Weds." "If they want the rent money, they'd better approve!" was my reply. I was in a foul mood. I booked the local Best Western. I packed up for my hotel stay. I'd work from the hotel. At the front desk, I handed the lady my registration info. "I'm local," I said. "My wife kicked me out of the house, so I'm staying two nights with you," Her eyes popped up to meet mine. "I'm kidding. My A/C broke." (I'm single). I hauled everything to room 317...where it turned out the room A/C was unresponsive to the thermostat's cool/off/heat control. It ran cold all the time. I froze. How's that for irony? By the time I crashed, I'd been up for 36 hours. Tuesday morning, July 26th, I visited the property management office to make sure they authorized the repair. They did. Stephanie said the approval came through and they would be on site between 11 a.m. and 3 p.m. Thank god for small bureaucratic miracles. Tuesday night, I had some success with sleeping in arctic temperatures. Matthew rolled into my driveway early, at 10:30 Wednesday morning, July 27th. He swapped out the fan motor, tested the coolant level, and hooked up a pressurized gas container to top it off. His work was flawless. Stephanie exhibited perfect customer service. Attentive and helpful. It doesn't get any better than this. Thank you, Working Class HVAC. Matthew left to take care of other desperate customers. And finally, I sit here in 72-degree bliss. And Doug Anderson will get their rent check. read more

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Matt answered at 8:30pm on a Saturday night when I called saying my 81 year old aunts AC went out. He was at her house and had it fixed within 15 min. He wrote the next day just to check in and make sure everything was working. That Monday her AC went out again, we called Matt and he said he'd be right over! Thank you for your quick help and making sure my aunt was taken care of in this 107° weather! read more

WORKING CLASS HEATING AND AIR did a great job. Matt and Rene knew precisely what to do. They were professional and went out of their way to fix my problem. I called the office in the morning to ask about their service, and I got a prompt response within 15 minutes, providing the necessary information. As a satisfied customer, I highly commend this company. read more

Western Exterminator 02/16/2022 Kyle, The technician was very professional, on time, showed me the damaged parts he replaced and promptly performed the repair work. Working Class Heating & Air will be our go to provider form now on. read more

Working Class HVAC - Heating & Air Conditioning/HVAC Near Me

Tried working with this outfit through home warranty, knowing this is a busy time. Eight days from issuing of PO before a diagnosis can be done on a no power on the low voltage side and then who knows how long for the actual repair....decided to use a different vendor. read more

All Homeowners if you need someone to Service your Swamp Cooler I recommend Working Class Heating and Air Conditioning. I call them out to service my swamp cooler they diagnosed the problem, and the rest is history. I want to thank Stephanie the Mgr. who always makes her customers feel special when they call. Also, many shots out to Kyle the technician that came out to my home to service my swamp cooler. The customer service was great and so is the price. Thank again,,, read more

When I contacted to inquire about a possible problem with my heater, I was told that Kyle was running on time. I informed them that if he did arrive later, someone over the age of 18 would be present because I had to pick up my children between two certain times (30 minutes). Of course, he arrived just as I was about to leave, which caused me to be late because I had to explain the situation to him. He was here for ten minutes (love my doorbell camera). Yes, there is a minor issue with the heater. It's making noises, and the inducer motor might break at some point. He didn't even wait to tell me or the 18-year-old at home in person. I had to text to find out what the problem was, or if there even was one. Literally in my house for less than 10 minutes, $75? But hay, I have ease of mind that there IS something going on...which WAS kinda obvious. I will not be having them fix it though; I feel like I might be getting overcharged. Make sure you have a legit $75 question before calling these people. --update-- So I went up and checked the heater out for myself, and here is the issue: https://clipchamp.com/watch/lCNlyz8mGuZ I attached my estimate, my hope is that others will get a better idea for themselves... --update 2-- I ended up taking the motorized blower out and spinning it around, and nothing really seemed wrong with it except for that noise you hear in the video clip. When it is on and spinning, the sound is just really amplified. I lightly sprayed some WD-40 in it and cleaned it up a bit. When replacing it, I bought a small package of insulation and replaced what was there between it and the main heater. The old insulation was just raggedy, and I also stuffed some insulation on the outside of the heater between two pieces of outside heating exhaust ducts that seemed to rattle together some. There is still some noise, but it is significantly less. At least I do not notice it when I am sleeping. If you made it this far, I hope this has helped. Thank you for reading! read more

Working Class HVAC - Here is my estimate for this issue: https://clipchamp.com/watch/lCNlyz8mGuZ - Heating & Air Conditioning/HVAC Near Me

Our furnace stopped working and it's been cold. Renee from Working Class arrived early after calling to ensure it was convenient. Neat and personable, Renee went right to work and an hour later my house is feeling toasty again. Only a small component needed changing, they did not overbill. I'm very pleased. Could not have been better. read more

Absolutely love this company everyone I encounter is Professional, kind, and knowledgeable from beginning to end. Working Class treat their customers like family! Kyle was our technician and I can't say enough good things about him. He is mindful and courteous from beginning to end. From the time he arrives and greets you to being mindful of his shoe covers, and let's not forget that I was that he brings. Thank You, Thank you, Thank you!!! read more

Have some issues with my heater when Rene got here my heater start working normal so can get a diagnostic but Rene was really friendly and explain to me things I need to know and give me some recommendations!! read more

Working class did great job up and running under an hour. Bad starting capacitor. Going to have working class come back this fall to replace hvac. read more

Our air conditioner went out this weekend and we needed help asap! We called this company, along with others, but Working Class was not only able to help with a faster response time, Desiree was so kind and professional over the phone. She was trying to help us figure out what happened before assigning a technician. Like most, we were hoping to get this resolved fast and affordable so I really appreciated her efforts. Unfortunately we needed a part and that's where Kyle came to our rescue! He was fast, professional and respectful! He also explained why the problem occurred in the first place and how we can try to prevent it from happening again! I would absolutely recommend their services !!! This is how a company should run!! read more

Excellent service from Matt. Quick response time and delivery. Would definitely recommend for anyone needing there AC serviced asap .

They were efficient and professional. Did a great job with furnace and AC installation. Would recommend them to others. read more

Working Class HVAC - A/C Unit- ShshshShiney. - Heating & Air Conditioning/HVAC Near Me

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Working Class HVAC is professional, prompt, and no BS. They send text alerts when a tech is en route, arrive close to the beginning of the service window, which is also via text, are quick to find a solution, and extremely efficient which is a rarity these days. Techs are professional and courteous, and while most companies spend at least an hour dicking around only to nickel and dime you with parts only to have to be called out again and again, Working Class fixes the issue and are finished in a timely fashion. read more

Unfortunately if I could give this company a 0 rating I would. Let's start with the fact that I was scheduled to be serviced at 4-6pm by the receptionist. I agreed and then was contacted early in the morning while grocery shopping to see if I can rush back home since the technician was running early and I was next. Although I was not done with my shopping I rushed home to have a set of two male technicians come to my home and "tune up" or service my furnace as I requested from my home warranty. I mentioned to them I was concerned as sometimes my furnace wouldn't blow out hot air, he went around the house "opened" my vents on the floors and then told me it was a filter and coil issue offered no solution other than it would run anywhere from 200-400 for the service to clean them out and would have to be done on a different day. Not knowing any better I agreed to contact home warranty and price out the parts to clean and or replace "coils". Was told the home warranty would not cover and therefor if I wanted it done had to pay out of pocket. On that note when I went to Home Depot I was told by a nice employee that there were no coils in a furnace that those are only on A/C systems (later also confirmed by another hvac company). As I call the home warranty back and explain the situation they tell me that they would send another company out and if indeed it was the coils I would have to fix that and pay extra for another service call. If it was not the coils they would cover the whole repair. Well after that call my whole furnace goes out. Thankfully the other company that came in was able to place me on the schedule for next day and actually worked on my furnace and repaired the issue I had heat within hours. To make things worse, I get a call after two male technicians had left my home stating that the company was sorry for making me rush home but the technicians had ran into an issue and were going to be delayed until my original service time 4-6pm. I mentioned to them "well two male technicians stating they were from your company just left." My brain goes in overdrive freaking out because I was certain they were from the company but then why would the front desk call me saying they were delayed. Worst FEAR , accomplished. I called my husband to come home quickly because I was afraid I've let in two weirdos into our home. Nope, it wasn't weirdos the company was just that disorganized. Thanks for nothing but helping me find another reputable company. read more

This was some really great service. I did a pre summer check up on my AC unit and the technician gave great advice and recommendations on upcoming issues and potential costs. Not sales related at all. Purely just a hey. Here is the deal. Here's the cost. Time frames. Etc. start saving money now. Essentially. great service and very knowledgeable. read more

I can't say enough good things about working with working class to install our new AC!! From Desiree in the office who answered every last question my husband could think of with patience and professionalism to the men who came and did the installation. Mat and his team were kind, courteous, and efficient. They took great care to cover our new carpeting prior to starting work and finished the entire AC/furnace replacement really quickly. Knowing that summer in the desert is right around the corner, I'm so glad that we went for it and got this taken care of now rather than waiting until mid summer when everyone else remembers to tune up their AC or needs to replace it!! Hands down, the easiest company we have worked with in a long time!! Thanks again! read more

Kyle was great! He showed up early and got our furnace up and running in no time. He even gave us pointers on what type of filter we need for the furnace and how often to replace it. We highly recommend Working Class Heating and Air! read more

On time. Personable. Knowledgeable. I am so happy to finally have a company I can trust to service my swamp cooler every spring.

matt was awesome. Super straight forward and answered a lot of my questions regarding the install and why certain things were necessary clearly and concisely. This is the second time I've had him install and HVAC unit for us and both times his prices were fair and good. He even facetimed my from the roof to show me the problem with the unit and made someone who knows nothing about HVAC understand. Would definitely use him again for any HVAC needs in the future though I hope I never have to. read more

Great company! very responsive and professional. I highly recommend them.

Matthew was on time, diagnosed the problem quickly (furnace fan was broken) and replaced it at a very reasonable price. A week later we had what turned out to be an unrelated problem. He came out, did a little wiring, and fixed it for free. This guy is totally honest and cool. We asked him for the price of a whole new unit and his quote was at least $1,000 lower than everyone else's. We might take him up on it. He is the best read more

We live up in the Tehachapi area and we had this company install a new HVAC system in our house (April 2022). They were very good at communication and answering all our questions. Very honest! They were able to notice things that another company that we had come out missed. I would recommend considering Working Class Heating & Air, Inc. for all your HVAC needs. read more

Where do I start ! Mathew is simply amazing. I am new to the Palmdale area and needed some light- moderate HVAC work done on our new home. I looked up almost all local companies, talked to a few, received estimates from a handful. Finally I decided to go with Mathew for the following reasons. 1. The man is an amazing human being. He is extremely perceptive, kind and honest. He has a very warm and friendly demeanor while remaining professional. 2. The quote I got was reasonable, fair. 3. I needed two outdoor compressor units to be raised. All other companies made it such a huge 'project' that would include disconnection of the units, emptying and refilling Freon, etc etc. or in other words more money. Matt came up with a way more economical solution for quarter the price. A solution that worked well. 4. I needed two ecobee 4's installed and the possibility of a whole house humidifier installed as well. All other companies claimed to be 'experts' with smart thermostats. I might be a first time home owner but I do my research and know my stuff. A few question to these guys and I could immediately tell they were far from the experts they claimed to be. One company even hilariously said "it will take anywhere from 2 hours (maybe up to 5 - depending on what, I wish I knew) to make sure everything is set up well. We do charge an hourly rate no matter how long it might take." Or in other words they will learn on the job and charge me for it. Matt on the other hand told me he is an expert at installing the thermostat physically, but that I should set it up myself. He did the installation for a flat fee and despite his modesty he turned out to be quite the expert at setting up the Ecobee too ! I've been working with Mathew on more advanced installations and I can certify that he has solid, concrete knowledge of what he does. He will not claim to know something he does not know. Even better he will do his research, come back as a seasoned expert within no time. I truly admire his willingness and passion to learn more. I so highly recommend Mathew and his crew. These guys are true rockstars in what they do ! read more

Service provided by was professional, informative, to my chagrin I didn't know how to operate AC/Heating controls...duh and time efficient. They arrived on time, finished the job, cleaned the area and left. Good Company. I would recommend their business. read more

Matt was great. Fixed swamp cooler and checked central air u it. Will call again. Thanks Matt!

They answer their phone which is huge for me in a time of technology and automated system. they were able to come out first thing the next morning. The Gentleman who showed up was professional and even arrived early. I appreciated that since I was taking time off from work. He was knowledgeable, found and fixed the problem. read more

I called this company expecting a salesman to show up at my door and to my surprise i got not only a tech but the owner himself .He was able to get my system working temporarily. I asked about a possible new system. Received a fair estimate. Not the cheapest but very happy with the work .My wife was there by herself while work was being performed I'd have to say me being a contractor myself my wife expects only the best and seeing no mess after arriving home after a 14 hour day this is the only company i will recommend to my customers and family Great job matt And crew read more

Our HVAC stopped cooling during the worst heat wave in years. I needed someone to come out the same day. And these folks did. They came when they said they would, and diagnosed it as a failed compressor fan motor right away. The office sent me a text msg with the estimate for my approval within 30 minutes of the technician leaving my home! Fast and efficient communication all the way. The next day the technician installed the motor. read more

Excellent communication and professionalism. They communicated with us from the moment the repair device for our furnace was placed. They texted and emailed time, date, and name of technician expected. They were on time and once the technician arrived (Kyle) He was cordial, professional and throughly explained what was wrong with my heater, even showing me pictures ! he explained he would be ordering the part and would be getting back to us as soon as it came in to complete the job. I would highly recommend them for any Heating and AC work! read more

We've been without heat for a week. Matthew and Billy came to fix it. They were on time and within 15 minutes had our heating system up and running again. They did outstanding work. I would recommend this company to my family and friends. The receptionist was also kind and helpful. Thank you guys so much for all your help! And Happy Holidays. read more

We had the pleasure of meeting with Kylie today. He addressed our needs so quickly and has a history servicing our home. He knew exactly what we needed done and had the part on hand. Quick Easy and Departing with words of Wisdom. We appreciate all the hard work these Men do for us. If your a Home Owner please look no Further this is the company that you will recommend to your family. read more

This place was fine at the outset. Reasonably priced and quick to get things installed for us. We got a new heater and air conditioning. They had to come back twice, first because the air conditioning stopped working and secondly because the pilot light was never lit(although we can take responsibility for that part as we never checked). Several months later my husband walked by the heater and noticed a gas smell. We called the gas company and they promptly arrived, informing us that it looked like the heater had been installed in a hurry because everything was loose. Nothing had been caulked. Luckily the man from the gas company corrected this. They offered to come correct this issue but it was already taken care of. read more

Great service and very professional! They went above and beyond. Will continue to use Working Class Heating and Air for our air conditioning and heating services. Thank you Kyle! You are the BEST! read more

I work with a home warranty company and Working Class is one of our go-to contractors in the Lancaster area. They're team gives prompt service and is professional. We hear nothing but great responses from our homeowners about their technician Chris! They state he is very thorough in his work and knows what he's doing. I would recommend this company for all your hvac needs. read more

My brother-in-law is a professional HVAC technician, I can call him anytime to come out and deal with my HVAC issues for free, but I call Working Class instead. Why? Because they are better. Sorry Carl. read more

We had a bad experience with this company. Our home warranty refered us to them. We filed a work order and we didn't receive a call from them. We called after 4 days, left a voicemail, we called again after a week but both no answer. We finally contacted our warranty, old republic, which then got a hold of them. This should have been a sign. Their technician had an attitude from the very beginning. I felt like I was dealing with a teenager who would either ignore my comments regarding our heater problem or would subtly rolled his eyes. He told me that everything was fine but he adviced we replace a certain part on the heater but it wasn't necessary since the warranty did not cover it. After an hour or so, he comes back telling me he replaced this part and we had to pay an extra $75 since it wasn't covered. I told him this was something that should have been discussed before he did any work that wasn't covered. He responded by saying he left a voicemail on the homeowner's phone. My husband and I are the homeowners which he knew because he asked. As I was trying to explain to him that this isn't something we requested to be done at this time, he cut me off to tell me the total amount. He was more worried about getting paid than apologizing. He then says he doesn't take credit cards but will take cash, check, or I can call the company. He literally left me talking because he had others to take care of. At the end, the company waived one $75 fee because of "miscommunication". They seemed money hungry and downright rude. read more