Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

I had water damage and my insurance company referred me to Oregon Restoration. They handled all the…read moredetails for mitigation and repairs with the insurance company directly so I didn't have to get in the weeds of the fine details. I'm still working through the final stages of repairs but overall responsiveness to me and insurance reps is excellent. Quality of repairs is on point (thus far), and flexibility of scheduling around existing work and family commitments is great. Special thanks to Nick Hook, Alicia Copeland and David Nevill for getting things handled immediately. Greatly appreciated :-)

1) They will use, and charge you for, unnecessary equipment and provide unnecessary services…read more 2) They will lie to you. (When i asked about the thousands of dollars they charged for 'hepa vacuuming', they told me it was to protect the health and safety of their employees when they have the big fans running. Later i learned it's actually the last part of their tidying-up process when they finish a job.) 3) They will ghost you. (When i asked why they had charged me thousands of dollars for equipment well beyond the industry standard, they stopped replying to my emails.) 4) They will trash your home. (After all my walls were ripped out, the workers had trouble finding working outlets for their equpment. One of their workers flipped a bunch of switches in my breaker box, even those clearly labeled 'refrigerator' and 'furnace', and never reset them. Since i was not able to live in my house at the time, it was most of a day later when i discovered that my house and refrigerator had both reached an unpleasant 48F. When asked about it, they tried to blame workers for another company who weren't even in my home that day.) 5) They will provide inaccurate and incomplete invoices. (At first they refused to provide me any invoice, just an email with a dollar amount and an address. When i insisted, they provided various invoice-like documents of varying quality. I have three different invoice amounts for the same job, only one of which aligns with what they billed my insurance company. Heck, one even includes things my insurance company paid for, which seems criminal to me be I'm not a lawyer so that's just an opinion.) I deeply regret letting them bully me into paying them by their arbitrary due date, foolishly thinking that since their own experts admitted the services were unnecessary they would reimburse me. Instead, I've spent months asking for any explanation, and gotten everything from verbal abuse to silence, but nothing like answers.

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron with Trail Water Restoration did a fantastic job with our crawl space flood mitigation!…read more Aaron is very professional, thorough and his pricing is very fair. He explained every process of the work to be performed and actually performed more work than proposed ,with no up charge. Who does that anymore? On top of that he is very personable and a pleasure to chat with. Trail Water Restoration is highly recommended!!

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.

Davinci did such a beautiful job--very thorough, detailed, and responsive…read more We had a fair amount of damaged cedar siding replaced, the house and pergolas scraped and painted, and the garage trim replaced. Davinci went above and beyond, even washing our gutters and replacing a rotted board. I really appreciated that even though Leo wasn't on-site, he was just a text away--always quick to respond to my questions, address any concerns, and offer his professional opinion. His crew did a fantastic job. Thank you!

We wanted to have our grody and outdated kitchen cabinets refurbished, and our experience with Leo…read moreand his crew was excellent from start to finish. It feels like we have a whole new kitchen! Leo explained what the process would be, entailing removing and replacing every cabinet and drawer. After painting, someone came and installed new drawer handles with precision. All work was done within the promised time frame. We are so pleased that we will hire them again to paint the kitchen and dining room walls. Highly recommended!

I am embarrassed to admit, I have had to use RestoPros a couple of times. The price I pay when I…read morethink I can do my own plumbing. Righty tighty is real. Most recently, an unknown self induced leak, dripping for 3 days from upstairs down. I know drywall and things needed replaced, but my true fear is causing mold or mildew from any residual moisture. Deborah and her team gave me the peace of mind that I needed to ensure they would do the job right. I trust them completely and am beyond happy with the job they did.

I've experienced quite a few water leaks related to some really bad DIY plumbing by a previous…read moreowner of my house. When an emergency like that strikes, Deborah and her team are responsive and attentive--they're the ones you want to be there.

We returned from an extended trip to find huge problems with water intrusion in our crawlspace…read more Calling ServPlus got the guys out to assess the damage and draw up a plan for the remediation of our crawlspace. We were so impressed with the knowledge of the work which was required as well as the concern for cleaning up each day after they had done that day's work. ServPlus always responds quickly to our needs and scheduled Christian, Jesse and sometimes Nick to be the ones to come to the house. I know I can trust Christian's judgement and see that he works hard each time he is here.

Deacon and Chase did a fantastic job with my project. They were very helpful with answering…read morequestions, thorough with ensuring the job was done correctly, and were very professional.

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

Met with Scott the owner during the closing period of buying out house. He quickly assessed the…read moreasbestos situation in our duct work and quoted me a price on site. Was within reason but I hope to never be in the position to ever have to compare - hoping this was a one time only deal... Anyway his team showed up right after closing date, took care of business in 6 hours and were 100% finished when I showed up to pay. Super nice guys and got the asbestos nightmare duct work out of our home. Would recommend for sure.

Am going to have asbestos-control-group-inc abate our home. Will update, think this will work well…read moreafter talking on the phone.