I had a big hole in my jeans, and I thought they were done for…read more But Joppa Cleaners & Tailors did a great job repairing the hole. The repair is almost like new!

I called Joppa Cleaners yesterday morning to inquire about a rivet dog tag being affixed to my…read moredog's new collar. I do not possess the specific tools to pierce the thick nylon fabric, so I knew this was likely a task for a tailor and shoe repair service. They told me that I could bring the collar in for them to determine if they could do the job. I was helped immediately and they recommended that I go to Joann Fabric to purchase rivets for the dog tag. They were able to assist on the spot without an appointment, and they were so careful in the placement of the tag, as not to cause any discomfort to my dog while he's wearing it. This was a fantastic experience and I'll be sure to return in the future for any other tailoring and shoe repair needs!

Reliable and I am always satisfied. Definitely recommend this business, at least for dress shirts.read more

Do not come here. Brought my husband's expensive dress shirt to be cleaned. They lost it and tried…read moreto give me someone else's for him "to wear" for "tomorrow". Asked to speak to the owner and apparently he's only there from 7-7:30 per "Sarah" the employee. Stay away! Pay the extra and use Cappys!

Awful company to do business with! Very petty and vindictive. Took to long for delivery & never got…read moreback what was sent out.

From the owner: M.I.T. drycleaning and laundry will provide free pick up and delivery for commercial hospital…read moremedical laundry towels gowns sheets blankets lab coat scrub cleaning pressing or any type of alterations. Residential laundry from wash fold dry to hand finish table linen area rugs comforters blankets wedding gowns alterations dry cleaning we will provide the best schedule that fits the customers needs.

I have been going here for about 2 years now. The prices are fair and my clothes look great. It…read moreis operated by the owners who are extremely friendly and honest. I had a $20 bill in my pants when I dropped them off at the cleaner. When I received my clothes back it was no longer in the pocket. About 2 weeks later I explained to the owner what had happened. They went back and looked in the lost and found and came back with my $20 bill. I was impressed because I was not expecting to get it back.

Took a tie in to be cleaned. It had a 1/8" gravy stain on it. When I got it back, there was a blue…read morestain from the blue stripe on the tie, so I asked them to redo the cleaning. Got the tie back today with a 5 1/2" blue stain on it, plus other blue stains nowhere near the original stain. They could have cared less, did not even offer to refund the cleaning charge or replace the tie. Terrible experience.

Beware. I dropped off my silk blouse with a one inch seam opening. It was returned to me with…read moresleeve shredded . They refuses to compensate me in anyway and the manager gave me 3 different reasons why it happened. I had to initiate contact. This was a 250.00 dollar blouse. I in no way expected them to reimburse me for the original cost. I would have been fine with 50.00 and an apology. It is very disheartening the way they treat seniors. I am new to this area. I will never use this place again. If you have any high end clothes DO Not let them touch it. They only know how to clean work clothes. If there is any kind of stain, you will recieve a note stating, "unable to clean".

TLDR: Zips Dry Cleaners lost my cuff links and stud set, broke two buttons on my vest, and returned…read moremy shirt wrinkly. Although they eventually found the cuff links and studs, they refused to replace the vest buttons, despite their policy of compensating up to $200 for unresolved issues. Both the owner, Al, and the assistant general manager, Alisson, have been unresponsive about the button issue. I decided against re-pressing the shirt to avoid further damage. I took four items to Zips for cleaning: a tuxedo jacket, vest, suit pants, and a French-cuff tuxedo shirt, all of which I'd worn only once at my wedding. I wanted them cleaned for storage. When I picked them up, I noticed the cuff links and stud set were missing from the tuxedo shirt. The employees attempted to find them by searching the store and reviewing footage but eventually learned they were not at the partner store where the shirt was cleaned. The employee argued it was common knowledge to remove such items before cleaning, referencing a policy stated on the receipt about removing items from pockets. This was confusing as the shirt has no pockets and this requirement was not mentioned upon drop-off nor was it noted on their website. If informed, I would have removed the cuff links myself. Moreover, the receipt also mentions a pre-inspection by staff, which should have caught the cuff links if left on the shirt. The cuff links & stud set were eventually found, but the vest returned with two chipped buttons. Despite only one prior use, and no previous damage, Zips' staff were initially responsive about resolving this but later became unhelpful. Alisson promised a follow-up regarding button replacement which never came, and Al later indicated that button replacement wasn't guaranteed unless I provided the replacements. Despite Zips' policy stating they handle such repairs at no cost, and provide compensation up to $200 for unresolved issues, my requests for these solutions have been ignored. I've decided to not pursue re-pressing the shirt to avoid further damage. My experience suggests that Zips does not uphold their stated policies or ensure satisfactory customer service. I recommend finding a more reliable dry cleaner.

I have been using Kim for a very long time... it started with Mr Kim .... Then his niece now the…read moreniece's daughter... the work is top standard ... when the require job is complete it looks and feel better than when I brought the item.. outstanding and quality work on everything I had needed.. and I tried other places nothing can compare to the quality of work on dresses suits jackets I give them a10 stars ******

Penny: After the terrible fire in my condo building and then the insidious smoke damage throughout,…read moreI was blessed to have had Harford Cleaners take responsibility for cleaning my exotic rugs, a process that restored their vibrancy. So very pleased am I, and so thankful for the excellent job done by Harford Cleaners. Ciao, ciao, JMB

Update as of 5 November 2025-The current owners say that they are not liable. The law says…read moreotherwise and I am now in the process of taking them to court to let them explain face to face to a judge. My recommendation to anyone that is thinking about taking their valuable items to AW Cleaners to stop. Unless you want to go through the pain and long enduring pain. The lies that they say that they care about their customers and back the service that they provide. I paid over $800 for AW Cleaners to clean and alter my drapes. Instead, they cut off 12 inches off of a drape and said that they could "fix" it. Look at the photos. This maybe be you if you go to AW Cleaners. Don't do it!

From the owner: We specialize in deep cleaning and disinfecting of COMFORTERS and Home Goods…read more We provide reliable dry cleaning, laundry service, and cleaning of your valued household items? We clean everything from fine suits, tuxedos, and gowns, to comforters, curtains, tablecloths, purses, scarfs, & countless specialty items, including stuffed animals and leather. FREE Pickup & Delivery Available. Family-Owned • Local • Detail-Oriented. American Flags Cleaned FREE! We also specialize in seniors and veterans. Conveniently located in Fallston, Phoenix (Jacksonville), and Finksburg Maryland. Call or message us today for service or a free quote! A.W. Cleaners delivers spotless results with fast turnaround and exceptional service.

Above expectations! I had my gown altered and knew the…read moreseamstress would do a great job. My gown was full of sequins, so I knew if not cut and altered correctly, that it could have a domino effect and the sequins would unravel. I was very pleased with the alterations! I've been using this dry-cleaning service for about 15 years. Kudos to Kings Court Cleaners!

I had some jeans that needed to be cut she got got me ready the same day . she a sweetheart and…read morealso good pricing

11/11/2025 Waited 13 days per their direction to get my…read morepants hemmed. Actually, waited one additional day as I was in Florida for a getaway. They didn't know where my pants were. Just 'oh well sorry'. Call today and got hung up on by their clerk. Called back and the same thing. Call was at 5:15pm. In this economy is that a way to perform business?? Overpriced for a simple hem and then they lose my pants. I'll keep this review going daily until they make this right.

Store was very professional and upon arrival, Excellent customer service…read more Will definitely use them again.

very prompt service, friendly, and they do very nice work. Often, my 12 lbs of sheets is done in…read moretwo hours or less.

always do my comforters here. I drop them off and pick them up a few hours later. They are very…read morenice. They do a great job and are affordable.