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    Northview Cleaners

    3.0 (2 reviews)
    Open 7:00 am - 7:00 pm

    Services - Northview Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

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    ZIPS Cleaners

    ZIPS Cleaners

    (13 reviews)

    Beware. I dropped off my silk blouse with a one inch seam opening. It was returned to me with…read moresleeve shredded . They refuses to compensate me in anyway and the manager gave me 3 different reasons why it happened. I had to initiate contact. This was a 250.00 dollar blouse. I in no way expected them to reimburse me for the original cost. I would have been fine with 50.00 and an apology. It is very disheartening the way they treat seniors. I am new to this area. I will never use this place again. If you have any high end clothes DO Not let them touch it. They only know how to clean work clothes. If there is any kind of stain, you will recieve a note stating, "unable to clean".

    TLDR: Zips Dry Cleaners lost my cuff links and stud set, broke two buttons on my vest, and returned…read moremy shirt wrinkly. Although they eventually found the cuff links and studs, they refused to replace the vest buttons, despite their policy of compensating up to $200 for unresolved issues. Both the owner, Al, and the assistant general manager, Alisson, have been unresponsive about the button issue. I decided against re-pressing the shirt to avoid further damage. I took four items to Zips for cleaning: a tuxedo jacket, vest, suit pants, and a French-cuff tuxedo shirt, all of which I'd worn only once at my wedding. I wanted them cleaned for storage. When I picked them up, I noticed the cuff links and stud set were missing from the tuxedo shirt. The employees attempted to find them by searching the store and reviewing footage but eventually learned they were not at the partner store where the shirt was cleaned. The employee argued it was common knowledge to remove such items before cleaning, referencing a policy stated on the receipt about removing items from pockets. This was confusing as the shirt has no pockets and this requirement was not mentioned upon drop-off nor was it noted on their website. If informed, I would have removed the cuff links myself. Moreover, the receipt also mentions a pre-inspection by staff, which should have caught the cuff links if left on the shirt. The cuff links & stud set were eventually found, but the vest returned with two chipped buttons. Despite only one prior use, and no previous damage, Zips' staff were initially responsive about resolving this but later became unhelpful. Alisson promised a follow-up regarding button replacement which never came, and Al later indicated that button replacement wasn't guaranteed unless I provided the replacements. Despite Zips' policy stating they handle such repairs at no cost, and provide compensation up to $200 for unresolved issues, my requests for these solutions have been ignored. I've decided to not pursue re-pressing the shirt to avoid further damage. My experience suggests that Zips does not uphold their stated policies or ensure satisfactory customer service. I recommend finding a more reliable dry cleaner.

    Northview Cleaners - dryclean - Updated May 2026

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