Always great service here with cleaning and alterations and convenient in Fairlawn. Will miss them…read morewhen they move.

Consistently good service on all my dry cleaning. Just realized they also do alterations and…read moremending which is very helpful. Awesome service and convenient location in Fairlawn.

She's awesome at alterations, she got a stain out I thought would never come out of my white…read moreblouse, and she's fast with the BEST prices!

This is the worst dry cleaner in the falls. i have had shirts stolen by the owner who said i must…read morehave them but i just dont remember. i have the claim ticket and have been told by employees im not the first to have clothes taken by the owner and she has no fear beacause who would sue for a couple of shirts. The cleaner claims i had the shirts in for 31 days and her policy is clothes are forfeited after that. I tried to pick up the shirts after 17 days but they could not find them after returning from vacation 9 days later they still could not find them . after no phone calls and another trip to see if they found them the owner said too bad its now 31 days you dont have any shirts anymore. Worst customer service and even employees are disgruntled with owner for screwing over customers.

Norma knows her customers and makes sure our dry cleaning and laundry needs are meet.read more

Love this laundry mat, very clean and affordable. Everyone who works there is so friendly,…read morewelcoming and helpful! One time they even were giving out pizza slices to customers while we waited on our laundry.

I felt that the washers were very expensive, but the dryers were reasonably priced. I dislike…read morepaying by card because too much of my money is left behind unused, versus coin op, where you spend only what you use. It was clean and had room to sit.

I have gotten things tailored here twice with great service. The staff is always very friendly to…read moreme and I have been able to pick up my items only a few days later, both times under one week. The services I have received have been great and I would recommend this business to anyone needing items tailored in a short turn around.

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

Brought in my jeans for alteration and was done exactly as i requested. Delighted with the service.read more

WILL NOT RETURN Dropped off dry cleaning, went to pick up and use my meager 15% off coupon they…read morewere running and was told they only accept coupons at the time the cloths are dropped off. She then showed me on the coupon that I didn't read. Shame on me. Okay take it anyway. It isn't expired. No way. So they spend this money to attract new customers so they can piss them off. Now I am an X-customer. A couple days later I spoke to the manager who assured me that many people are told no when they present the coupon at pick up time. He's been in the biz for decades and he will not bend on this. So the value of a new customer is less than $3. He also let me know their business grows each year implying he really doesn't need my business. Well you got your wish. I will not return. Why don't you just not put out coupons if you really don't want to honor them? Let me add that there was no problem with the dry cleaning job they did but I can get that at one of the other dry cleaners I pass going to this one so why go?