Fantastic customer service with the best value I have been able to find in the area. Plus they…read moreoffer a military discount to vets.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

I have used this location for years and quite pleased. However, I recently picked up a comforter…read moreand it was torn in two places. They did try to sew one place. But, they only credited me for the $25 cleaning and offered me NOTHING for the damaged comforter, which I left with them. SV

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I took several pieces here to be cleaned and pressed and I must say that I was impressed with the…read moreservice, price and convenience of my experience. I drove up and was greeted immediately and the process was thoroughly explained. I was quoted that my items would be done by 3pm the next day. This was impressive considering that I dropped them off at 1pm. I was pleasantly surprise to receive a message that my items were done by 1pm the following day. A 24 hour turn around is very convenient and speaks to the efficiency of their operations. I've found my new go to for dry cleaning in Spring!

I have two stars because the workers at the this Tide cleaners were helpful, but the Manager was…read morenot. I took my alternate wedding dress to be cleaned after wearing it once and they turned a pure white dress gray/pink, then the manager said it wasn't white white in the first place then she only wanted to give me 1/2 the original cost of the dress because I wanted to keep it and not leave it with them to possibly sale. Never going there again, now that I know they put all the clothes in the car together no matter the color, while cleaning. Makes no sense.

This location lost one of my shirts 4 times!! They recently lost my husbands shirt and that was the…read morelast time they will lose my clothes. Please do not use this cleaners. They are beyond horrible and they will either lose or ruin your clothes. Seriously.

If I could give this place 0 stars, I would! I took a…read morecomforter cover, a couple of pillowcases and two dresses for dry cleaning. First, I was told to come back on Monday after 6pm to pick it up. Went on Monday evening, just to be told oh no, it's going to take the whole week and won't be ready before Friday. When I picked up my items, the comforter cover was done so poorly that I'm not sure what exactly they did to it. It's super wrinkled and COVERED in lint (see picture). If I washed it, it would've come out better. To top it off, they charged me $86! I deeply regret tying a new place since we moved and I wanted to avoid a 25min drive to my usual dry cleaners. Never again.

*Please, please post a notice on the front door if you electively decide to not offer "same day…read moreservice" one week, BUT offer it other weeks. Your patrons, like myself, appreciate consistent operating services and non-consistency really puts us in a bad spot, that could easily be avoided if you had been more forthcoming. If you had simply posted a quick note/sign on door this week I could have planned accordingly under this week's revised operating services. I do appreciate the notice on door about being closed on Labor Day. But knowing that you werent going to offer "same day" services this week would have been critical to know.

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Very frustrating very frustrating. I have been a customer of The company Tide bought out for 15…read moreyears and yes there had been the occasional lost clothing but I was always able to get attention to my plight as a standing weekly customer. Twice now in the last few weeks Tide has either brought me the wrong clothing or lost my suit and it's been impossible to get anyone to respond properly. It's like dealing with Bank of America no-one will take responsibility We have visited their outlet store several times, spoken with regional dispatch managers but all they do is take our information and so far no action amd no returned clothing or compensation.

Have you ever had an experience that left you so surprised you felt your mouth wide open? I had…read morereceived a coupon from Tide cleaners for 20% off of dry cleaning so before I left for the holidays I felt I should stop by and get my simple cotton dress and windbreaker cleaned. Imagine my shock when I was given my total and found out that the dress after the 20% off was $33 and the windbreaker was $19. Holy cow I've had comforters cleaned for less than that. I understand prices may have gone up, but this is ridiculous. To top it all off the dress wasn't even covered correctly, and the lady handing it to me, drug it on the floor. Tide cleaners you won't be seeing me anytime soon.

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

Took in two handknit afghans. Cleaning was exceptional and returned in perfect condition. Going…read moreto take 3 winter coats as soon as it gets warmer. The woman that helped me was very helful and friendly.

I only go about twice a year with big loads, but they always take care of me and the clothes of…read morecourse!