1. Dry Clean Factory Dos Lagos

0

Corona, CA

Dry Clean Factory Dos Lagos

4.1 (49 reviews)
Open • 9:00 am - 6:30 pm

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Response time

2 hours

Response rate

100%

Services - Dry Clean Factory Dos Lagos

Stain treatment

Laundry wash and fold

Dry Clean Factory Dos Lagos Photos

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The hours of operation

The owner of this cleaners just called me and asked me to take my post down when I replied that I would not take my review down. He instructed me to have an awful life and stated that I was an awful person because he said my review isn't true that the door was not locked, he also stated That its a funky door and that he has video footage and the employee was there. I have pictures and video footage. the door was locked! Now, if she locked it to go to the bathroom I don't know and also not my concern. The fact that he's calling my phone repeatedly is poor customer service, and a form of harassment.

Parker S.

it cost me $300 to dry clean my wedding dress and it still came back dirty. It looks almost exactly like it did before I dropped it off.

inside patch

It cost me $250 for a vintage coat that I am unable to wear. I was assured by the seamstress, Tami Lam, that she could repair my coat - $150. I would not have even paid that as I bought it at a vintage store for $80.00, but Tami said she could do the repair. After almost 3 months of waiting (she was on vacations), I went to pick it up - cost was $250! The dry cleaner rook it upon themselves to have it cleaned somewhere else! I did not authorize them to do this ( it was a used coat that had not been worn more than once)! I wanted my coat so I took it home and it was then that I saw the "patch job" that Tami did! Horrible! I called the owner, who said he would refund my cleaning fee - then told his clerk to give me credit (like I would ever go back there), to this day I have nothing. I located Tami on Facebook, explained the situation and was open to some compromise - instead, she blocked me! Very unprofessional! Do not use this seamstress or cleaners. I am filing a complaint with the Better Business Bureau and hope that will prevent others from being scammed by these people.

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3 months ago

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6 months ago

Wonderful service! Well priced and the shirts and coat look great. Super value for the price paid and timely service!!

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3 years ago

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Thomas I.

Thank you for coming back .

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9 months ago

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2 years ago

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Thomas I.

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2 years ago

Always quality work from here. Thomas goes above and beyond what I expect. Professional and friendly.

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3 years ago

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Thomas I.

So sorry for your experience. We are happy to redo it if you like ?

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2 years ago

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Thomas I.

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2 years ago

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3 years ago

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3 years ago

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Thomas I.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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Thomas I.

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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9 years ago

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Lola Z.

Thank you for your review. We appreciate it and your business . :)

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9 years ago

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Lola Z.

Thank you Stephanie :)

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9 years ago

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Lola Z.

Thank you :)

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7 years ago

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6 years ago

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Lola Z.

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6 years ago

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Lola Z.

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5 years ago

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6 years ago

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8 years ago

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6 years ago

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8 years ago

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Lola Z.

Thank you for your review . We appreciate your business :)

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6 years ago

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8 years ago

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Lola Z.

Thank you for your review :)

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Page 1 of 2

Ask the Community - Dry Clean Factory Dos Lagos

Review Highlights - Dry Clean Factory Dos Lagos

“The staff (Samantha) is so efficient and friendly, they do an excellent job, and I have never lost a single item.”

Mentioned in 3 reviews

Read more highlights

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Dry Clean Factory

Dry Clean Factory

(135 reviews)

$$

Spoke with the new owner for my alteration…read more The time frame he initially stated was the same as the time the service was rendered. Him and his staff are extremely personable and nice. I appreciate the assistance to get my wedding dress back in time altered and dry cleaned for my wedding.

This is my first time going to them. On site staff was nice. I had several blazers cleaned and one…read morerepair on jacket-no complaints. The issue was miscommunication with a slacks to be altered. I wanted waistband to be altered (add inch with elastic). I provided fabric to be used if needed. They couldn't find my pants when picked up blazers (not in system). I was waiting for response on if they could do it and to give me quote. Staff called manager, quoted $45 and I said pass, please return slacks. Came back from vacation to pick up pants- they were altered. Elastic was not used and neither was my fabric (which is fine, but they kept it). I was upset with whole ordeal. Staff called manager again. Heard exchange and she asked him to speak to me- he declined. She offered a 20% discount. I said 25% because they kept fabric ( it was pricey fabric). I realized when I got home they didn't even add the elastic. I asked manager to call me back. This is the 3rd week day and nothing. I should have asked to put it in writing. The work was done well ( but missed elastic), the problem was disorganization, miscommunication, and lack of ownership from owner/ manager- he personally has not called to apologize.

Kona Cleaners

Kona Cleaners

(107 reviews)

$$

I'm extremely happy with the service I received. Two buttons popped off the cuffs of my favorite…read morejacket, so I called ahead and a woman answered promptly and confirmed they could help. I stopped by a few minutes later, they took my contact info, and about an hour later I received a text saying the repair was complete. When I returned, the staff member (a brunette with long hair) told me that not only had she reattached the two buttons, but she had also reinforced the other two at no additional charge. I was genuinely impressed by her attention to detail and professionalism. Highly recommend!

I HIGHLY DO NOT RECOMMEND THIS BUSINESS. My experience was absolutely awful from beginning to end…read more The customer service is terrible, no one seems willing to help, and when there is a problem with your clothing, you are basically left to deal with the damage yourself. I brought clothing here to be hemmed and expected it to be returned to me professionally altered and in good condition. Instead, the clothing was damaged and even returned to me STAINED. You trust a business like this with your clothes--sometimes expensive or important pieces--and you should not receive them back in worse condition than when you dropped them off. What made the situation even worse was the complete lack of help afterward. Once there was an issue, no one wanted to take responsibility or properly resolve it. I was left stuck with a damaged piece of clothing. Based on my experiences, I would not trust either the Archibald location or the Limonite location. I cannot recommend either one. Please save yourself the frustration and take your clothing somewhere else, especially if it is something important, expensive, or needed for a special occasion. Extremely disappointing experience. I would not bring my clothing back here.

Dry Clean Factory Dos Lagos - dryclean - Updated October 2026

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