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Dry Clean Factory Dos Lagos

4.1 (47 reviews)
Closed 9:00 am - 6:30 pm

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Response time

30 minutes

Response rate

100%

Services - Dry Clean Factory Dos Lagos

Clothing alterations

Clothing mending and repair

Dry cleaning

2 More Services

Laundry wash and fold

Stain treatment

Dry Clean Factory Dos Lagos Photos

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Recommended Reviews - Dry Clean Factory Dos Lagos

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The hours of operation

The owner of this cleaners just called me and asked me to take my post down when I replied that I would not take my review down. He instructed me to have an awful life and stated that I was an awful person because he said my review isn't true that the door was not locked, he also stated That its a funky door and that he has video footage and the employee was there. I have pictures and video footage. the door was locked! Now, if she locked it to go to the bathroom I don't know and also not my concern. The fact that he's calling my phone repeatedly is poor customer service, and a form of harassment.

Parker S.

it cost me $300 to dry clean my wedding dress and it still came back dirty. It looks almost exactly like it did before I dropped it off.

inside patch

It cost me $250 for a vintage coat that I am unable to wear. I was assured by the seamstress, Tami Lam, that she could repair my coat - $150. I would not have even paid that as I bought it at a vintage store for $80.00, but Tami said she could do the repair. After almost 3 months of waiting (she was on vacations), I went to pick it up - cost was $250! The dry cleaner rook it upon themselves to have it cleaned somewhere else! I did not authorize them to do this ( it was a used coat that had not been worn more than once)! I wanted my coat so I took it home and it was then that I saw the "patch job" that Tami did! Horrible! I called the owner, who said he would refund my cleaning fee - then told his clerk to give me credit (like I would ever go back there), to this day I have nothing. I located Tami on Facebook, explained the situation and was open to some compromise - instead, she blocked me! Very unprofessional! Do not use this seamstress or cleaners. I am filing a complaint with the Better Business Bureau and hope that will prevent others from being scammed by these people.

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1 month ago

Wonderful service! Well priced and the shirts and coat look great. Super value for the price paid and timely service!!

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4 months ago

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2 years ago

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Thomas I.

Thank you for coming back .

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2 years ago

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Thomas I.

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2 years ago

Always quality work from here. Thomas goes above and beyond what I expect. Professional and friendly.

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3 years ago

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Thomas I.

So sorry for your experience. We are happy to redo it if you like ?

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2 years ago

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Thomas I.

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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7 years ago

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4 years ago

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8 years ago

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Lola Z.

Thank you for your review. We appreciate it and your business . :)

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5 years ago

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9 years ago

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Lola Z.

Thank you Stephanie :)

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9 years ago

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Lola Z.

Thank you :)

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7 years ago

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6 years ago

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Lola Z.

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6 years ago

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Lola Z.

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8 years ago

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8 years ago

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Lola Z.

Thank you for your review . We appreciate your business :)

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5 years ago

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8 years ago

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Lola Z.

Thank you for your review :)

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6 years ago

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Ask the Community - Dry Clean Factory Dos Lagos

Review Highlights - Dry Clean Factory Dos Lagos

The staff (Samantha) is so efficient and friendly, they do an excellent job, and I have never lost a single item.

Mentioned in 3 reviews

Read more highlights

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Kona Cleaners

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(106 reviews)

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first time visit, and they ruined my dress. I took the…read moredamaged dress back the next day to complain, and the lady behind the counter told me the young man who took my order was new and should have told me that the dress may be ruined if dry cleaned due to the material. when I told her I was not warned of potential damage when I dropped it off, and when I picked up all the clothes from him, he didn't even mention that the dress was damaged, even though there's a note, from the cleaning crew, attached to the dress to 'inform the owner of damaged dress'. I saw the note after I got home and found out the dress was completely ruined. She told me she'll ask her manager to call me and gave me her manager's contact number, and said that typically I will get a refund for the damaged dress. I never received any returned call from the manager. when I emailed her manager and left several messages with the manager, it was not returned. after 2 weeks of no response from the manager, I ended up disputing the charge with my credit card company (thank goodness I used cc). bad service, bad quality, definitely NOT going back!!!!!

I'm extremely happy with the service I received. Two buttons popped off the cuffs of my favorite…read morejacket, so I called ahead and a woman answered promptly and confirmed they could help. I stopped by a few minutes later, they took my contact info, and about an hour later I received a text saying the repair was complete. When I returned, the staff member (a brunette with long hair) told me that not only had she reattached the two buttons, but she had also reinforced the other two at no additional charge. I was genuinely impressed by her attention to detail and professionalism. Highly recommend!

Dry Clean Factory Dos Lagos - dryclean - Updated May 2026

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