1. Dry Clean Express Plus

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Pico Rivera, CA

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Dry Clean Express Plus

5.0 (1 review)

Services - Dry Clean Express Plus

Dry cleaning

Stain treatment

Dry Clean Express Plus Photos

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8 years ago

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Top Cleaners - White stain in the front chest area still left on my black dress after this place dry cleaned it. Very obvious!

Top Cleaners

(24 reviews)

fantastic experience with Top Cleaners in Pico Rivera off Washington! They did an absolutely…read morestunning job with my dry cleaning, and I couldn't be happier with how everything turned out. I had a request to have my items ready earlier than usual, and they were incredibly accommodating and made it happen without any hassle. Everyone I interacted with was so kind, professional, and genuinely helpful. On top of the excellent service, their prices are reasonable, and just! --great quality, great customer service, and great value. You really can't ask for much more! I'll definitely be coming back and would highly recommend Top Cleaners to anyone looking for reliable,, and excellent dry-cleaning service.

Today, when I was picking up my black dress at this place; I noticed an obvious white stain that…read moredidn't get cleaned well and still left on the front chest area, which was super obvious in the front! I was speaking calmly with one of the male employees, who was initially very nice. I told him that I could just take this dress home and use my own detergent to clean it again by myself, but it would be great if they could just spot-clean that little area if it's not too much trouble for them. I was Not asking them to clean the entire dress again. And I did NOT force nor demand them to redo the work! The female owner was helping another customer nearby but appeared to have been listening to our conversation the entire time. (I felt being monitored) As soon as I mentioned the stain, she abruptly came over and said, "Ok, we can spot-clean this time, BUT we do NOT want to do business with you in future!" She told me to take back the other clothes that I had just brought in for cleaning. I was completely caught off guard. I was NOT demanding a refund, arguing, or making an unreasonable request. I had actually offered to take the dress home and handle the stain myself. What made the experience even more upsetting was how instantly the two male employees changed their demeanor! They had always been genuinely nice to me on previous visits, and one of them had been friendly to me just only moments earlier. But as soon as that female owner said she no longer wanted my business, both of them immediately began telling me to take my clothes and leave! I even said, "You guys two have both always been so nice to me before." Instead of remaining neutral or communicating politely, both male employees continued rushing me out rudely. Their attitudes changed so abruptly that it was so shocking and disturbing--one moment they were friendly, and the next they were treating me as though I had done something seriously wrong. At the same time, the female owner remained cheerful and welcoming toward two customers who appeared to be Latino, repeatedly inviting them to come back, while treating me in a completely different manner-EXTREMELY RUDE and BIAS. I don't know whether race played a role here, but as an Asian customer, the stark contrast felt discriminatory and made the experience even more uncomfortable!!!!!!! SO BASICALLY, THE FEMALE OWNER JUST REJECT MY BUSINESS RUDELY, ABRUPTLY, BECAUSE OF MY VERY REASONABLE REQUEST: THEY DIDN'T CLEAN MY DRESS WELL IN THE 1st PLACE! I understand business has the right to refuse service, but there is a respectful and professional way to communicate. I felt extremely humiliated, disrespected, and unfair and unwelcome!!!! Just because my legit concern about the job they didn't do well????? WTH! For future or existing customers: if you do not mind the possibility of being told to take your clothes and leave immediately because you made a reasonable request about work that was not properly completed by this place, then feel free to give this business a try. Otherwise, I strongly recommend going somewhere else that is more reasonable!!!!!!

Dry Clean Express Plus - dryclean - Updated October 2026

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