I came in to get my birthday nails done, and the first technician had an attitude from the moment I…read moresat down. She complained about my nails and cuticles, even though that's part of the service I was paying for. She then told me she couldn't do the short almond shape I've been getting for months. When I asked if she could recreate the design, she said she'd try her best, which wasn't reassuring so I politely requested another technician. She got upset, and refused to finish cutting and shaping my nails. The manager told me I need to wait for someone else to become available with no apology or attempt to make the situation right. Thankfully, Kim took over and was kind, professional, and even offered me a complimentary wax for my birthday. She's the only reason I stayed and left a tip. As I was leaving, the first technician and the manager gave me dirty looks. To make matters worse, less than a week later my polish is already peeling. This experience was unacceptable. I'll be taking my business to a salon that treats its customers with respect and delivers the quality of service they pay for.

I was looking for a place close to my house and found this nail salon. Everyone is very respectful…read moreand the service is amazing. Extremely clean and spotless. The music is good for the ambiance. Sarah is an amazing nail technician, and very creative. I would recommend this place any day!

Stopped in again for some nail maintenance. During COVID-19 update shop hours are 10-5 Wednesday…read morethrough Saturday. They open 12-5 on Sunday, and are closed on Monday and Tuesday. I had a much better experience this time around with SNS application. Pedicure left something to be desired, again. However the staff has changed and maybe I'm just used to the other tech I had. Anyway, love me nails and will return in 2 weeks, God willing and the creek don't rise.

I stopped here in passing and what a good choice it was. The staff was so nice and the customers…read morewere diverse. It was really clean, very spacious, and kind of calming. I stopped in to get my nails done, I did Gel polish, and they pushed me into a pink and I ended up loving it(lol). Last minute I asked could they change the polish on my toes and she was like sure. Me not knowing there closing time, she agreed to do my toes, eventhough they where closed. I thought that was so nice. I messed my big toe up and she was so nice to fix it, even we I said no worries. I thought that was such great customer service and they never made me feel rushed. I left out pleased with my nails and feet. It is located in the heart of Hapeville so it is street parking.

I loved everything about this salon! I felt like I was kicking it with my homegirls. They are very…read morepersonable & super easy to talk to. Very talented staff. I looked at everyone's nails after they were done, thebomb.com! I forgot to mention the man that came in selling fresh cut homegrown fruit. They have a former customer in me!

the nail tech JADE was very just stale . she took forever on my French tips . not only did she…read moretake long I kept telling her that the nails were crooked . she proceeded to tell me they weren't and kept going . My thumb nails are extremely huge and not seated properly on the nail bed . She said she hated doing French tips and I wish I hadve discontinued services there . I paid almost $130 for all of my service in total and gave a tip for her seeming like I was an inconvenience. I came to promote the nails on my tiktok but here we are smh ! she has got to get her head in the game . I'll be returning for an update .

My acrylic nails came out just like the picture! Super calm vibe, I liked that:)…read more Moms review: liked calm music/ nice ladies

i came in with acrylic on & asked for removal and gel nails, the acrylic wasn't fully drilled off…read morebefore she started doing the gel so they are lumpy, horrible paint job, bubbles in the paint and uneven?? just extremely messy.

This was my second time here. I love trying out new salons so when I saw Anna's I was excited to…read morestop by! My first visit was just okay. I went in for a full set and pedi and I felt like they were just trying to rush and get me outta of there because of the wait. I also showed the owner a picture of the design I wanted but she said she couldn't do it I was really disappointed but stayed since I was already there. My second visit I honestly had no intention on ever coming back but I needed my nails done that night and everywhere else was closing. I came in for a full set and my tech was Nae I think I've found my forever nail tech! She was so nice and listened to everything I wanted. She took her time and unlike my first visit I was relaxed and not rushed. It shows in the outcome of my nails! She was so funny and great to talk to I felt like an old friend was doing my nails! She also showed me her nail art and her work is immaculate! I can't wait to get a nail design next time! I highly recommend this shop but be sure to ask for Nae- she's dope

I was getting my feet done and she cut me and I was overly bleeding and she was putting products on…read moretop of my cut and using utensils that has already been used for other people on top of my cut. I was concerned that I was gonna get an infection. Then I told her three times I didn't want gel on my toes. and she proceeded to put Joe on my toes. They were trying to force me to keep the job on my toes when it comes to my nails she didn't know how to do French tip or properly placed a gem on my nails.

Straight forward pricing. Very hygienic. They use new packaged utensils and new pedicure tub liners…read morefor each customer. Front desk staff and nail technician were both friendly and accommodating. This was the first pedicure I had since losing my big toe nails from running. They've healed but not fully grown back compared to the others. The tech was attentive to the toes/toenails and took great care to treat and shape them well.

Y'all were gonna polish my nails in this condition smdh my nails are so sore yalll ruined my…read morebirthday

April 4th 2025 Jennifer did my nails and toes and d a beautiful job. I love the design she did for…read moreEaster. Thank you for the wonderful customer service and all that you do for me. iv been Jennifer's customer for years and she treats awesome. love you Jennifer your friend Mrs Ann

My SNS held up for almost 4/5 weeks here. I'd definitely go back. The nail tech was kind, the salon…read moresuper clean I'd recommend trying out if you're in the area.

Beautiful salon and they did an excellent job. Very friendly staff…read more Convenient location.

I've given Butler Spa Nails four chances this year, and the customer service--especially from the…read morewomen--is consistently poor. Staff are rude, dismissive, and ignore requests. With a hefty price tag, and she expected for me to tip her, I believe my tip was included the price ma'am thank you. The only reason I'd ever consider returning is for a pedicure from the one respectful gentleman there. Otherwise, I won't be back.