Bought a couch off of facebook marketplace and the past owners tried to clean it with bleach. They also owned a dog so the odor was bad. Mark was very friendly and helpful in terms of being flexible to apartments. The odor is barely noticeable and the couch is very clean. Highly recommended cleaning service. read more

The company I work for hired Mark to clean and scotchgard 13 of our lounge room couches-- fairly large, all cushion couches in colors orange and an aqua blue. Mr. Drummond stopped by beforehand to take a look at the fabric, test it, and gave me some very important and interesting insight on the fabric and how it is supposed to be treated--proving his expertise. We originally agreed on a two-day period to complete all 13 couches and he did them all in 1 day! He is very friendly, professional, hard-working, and knows A LOT about what he is doing! I'm so impressed and thankful Mark completed all 13 couches in 1 day. Did I mention he did them all by himself? Impressive! Thankyou Mark! We will definitely be calling him again for future services. read more

Drummond's Cleaning Service - Carpet Cleaning Near Me - San Marcos, California

We called Mark Drummond after receiving recommendations from Neighbors on the Next Door App. After speaking with him a few short minutes I could tell he was an expert in the field and so booked the job without a prior consultation. In a word - WOW! He completely transformed our carpet to like new status; taking one paint stain out that had been there for years and through several prior carpet cleanings! Now on to the sofa. Initially, we were only going to have Mark clean a few of the very badly stained cushions because we had already made the decision we would be replacing it but he did such a great job on the carpet we decided to have him do the whole sectional. He saved us thousands on a new sectional because it looks even newer than our carpet!!! Mark takes pride in his work and as an expert in the field was able to also impart very important information in the future care and treatment of our carpet and upholstery. It's important to invest in your largest investment, your home! I did not find that Mark's prices were higher than average because he spends WAY more time than average. His work is not average, it's outstanding! You are paying for his years of knowledge, expertise and renewing your carpet/upholstery to the very best it can be. read more

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I hired Mark to clean, polish and seal my 12 year old travertine kitchen floor. It looks better than it did when it was brand new. He was very meticulous and really took good care of my baseboards and cabinets. He did a marvelous job and I would highly recommend him. read more

We just purchased a house the carpet is 15 years old and terribly stained. It wasn't in the budget to replace it so we called Drummond's based on local recommendation. I'm serious, he worked magic. The carpet was higher end so it was in decent shape but the stains had been so terrible. He made them look amazing. I regret not taking before and after photos. It doesn't look like the same place. This is a completely different experience than your typical big box cleaners. This is first class all the way and gets results that are incredible and lasting. Not those stains that disappear and come back on a few weeks. We could not be happier. read more

A long over due Review as its been 6 months since. I was ready to rip all my carpet out that I installed 14 years ago, wood floors downstairs and all carpet upstairs. I noticed that with a regular maid service and being a splash on the clean freak edge, I always had dust on my furniture and the dust war was on going! So I starting thinking about what really creates it and how to stop it? and for the last several years I had used a chem dry process, and after really taking a hard look into the process, it tends to leave a lot of dirt down deep and once its dry it works up with every motion, like like basic foot traffic. So I wanted to go back to a regular carpet cleaning service and get down deep and give it another try before dropping the cash to strip out the carpet and continue with wood floors upstairs too, or a really low profile carpet/ designer style with less dirt penetration. So I was on the hunt for a new carpet cleaner when after a few conversations I had spoken with Mark, his price was higher then I have ever paid before, average cleaning was $150.00 to $225.00 and they were out in 35-60 minute leaving me with a wet house and feet till night fall. But this guy didn't sell me on fancy talk, he sold me on the concepts of a thorough and proper cleaning that he would do for me and possibly save me the added cost of replacement. End result was a dedicated day on my carpet, great knowledge and he made my old carpet look like new, even my friends were impressed. So the bottom line is this, experience quality, attention to detail and the great protection the your home. I strongly recommend him for a fresh start to any homes carpet. read more

I'd like to highly recommend Drummond's Cleaning Service. We have very light (oatmeal colored) Berber carpeting in two very high-traffic areas of our home (the stairs and den). We thought we would have to replace the carpet soon since we've been in our home for over 15 years now and it was starting to look gray. Thanks to Mark's expertise, equipment and taking the time to do a meticulous job, our carpet now looks like new again! What was matted and gray is now fluffy and oatmeal-colored again! Not only was Mark on time and professional but thoroughly explained all work to be done and provided an accurate estimate. It's not often that you get to work with someone like Mark who provides exceptional customer service and has a strong work ethic. We'll definitely be bringing Mark back soon to get our other carpeted rooms, tile, grout and furniture looking new again too! read more

After reading many positive reviews of Drummond's cleaning service, I called the company up to request a quote to clean my stairs, hallway, three bedrooms sofa and area rug. I spoke to Mark the owner. We talked for nearly an hour. We arranged for him to come over. The following week he came over, measured everything and then we sat down and chatted about aspects of carpet care, best care practices, and even took the time to share his thoughts and expertise in choosing the best flooring for our new house being remodeled. He gave us good questions to ask the carpet and flooring people that later proved invaluable. I scheduled Mark to clean the carpets 2 weeks later. He was very receptive to how to enter the house, how to lock up after and receptive to pet care. Mark went above and beyond with every aspect of carpet prep, cutting frayed fibers, protecting corners, spraying specific pre-treaters. I came back and it looked and smelled like I just installed brand new carpets. Out were all the pet stains, foot traffic marks and wear and tear dirt. To say that Mark is a master of his craft is not exaggerating. I never really knew how much chemistry knowledge, fiber and fabric knowledge goes into carpet care, and Mark knows his stuff. I also got to know Mark as not just a business owner, but a really genuine, caring family man. I highly recommend Mark Drummond. I felt Marks prices were very reasonable given his level of expertise, how detailed he was, his time, attention and care to my floor. If you are looking for a cheap-o carpet cleaning, you likely will get what you pay for..conversely, I feel that I paid an expert for his service and I received in return outstanding service and quality results. I feel so happy to support small, local business, and I will recommend him to everyone. We now have a carpet cleaner for life. My highest recommendation and extremely satisfied customer. read more

We just Drummond's last week and couldn't be more happy with the quality or professional service. We've already referred him to family and friends. Our white carpet looks incredible!! So happy we went with his restoration style advanced cleaning that also extends the life of our carpet - absolutely worth it! read more

Drummond's Cleaning Service - Our white carpet is no longer grey carpet - whoo hoo!! - Carpet Cleaning Near Me - San Marcos, California

Recently bought a 1972 mobile home with the original carpet, which you can imagine was in hideous shape. My first instinct was to junk it, but it wasn't a financial option. Mark did an absolutely amazing job cleaning the carpet and removing cat urine. My "antique" carpet looks good enough to keep around. Highly recommended. read more

Definitely recommend Mark to "save" your carpet. Different carpet cleaner company had said that my carpet may not be salvagable and recommend to replace; but Mark was able to restore it. He spent almost the whole day to thoroughly do the job. Result was outstanding. Completely satisfied. If you have second thought of using his service, I highly recommend him as you won't be disappointed with the result. Our carpet looks like day and night. read more

Drummond's Cleaning Service - My carpet restoration - Carpet Cleaning Near Me - San Marcos, California

I am late in writing a review for this company but I suppose better late than never. Mark gets out stains (and they don't reappear two weeks later!!!) that I thought were impossible. My carpet looks brand new every time I get it cleaned. I have a dog as well so this is saying a lot. (and the carpet is off white) He's done some outdoor cushion as well that I was going to throw out until he gave them a second chance! White cushions that were shining!! TWO THUMBS WAY UP! I'll never use anyone else again... read more

Mark did a great job making my carpets, which were well worn, damaged, and loved, look brand new again! It's obvious to me that Mark takes pride in his trade. My experience with him was plesant, curtious, and professional. He went above and beyond by taking extra time and care to correct my severly damaged floor. I am glad to recommend his work because i couldn't have been more pleased with what he did for my home. 5- stars all the way! read more

One of the most knowledgeable professionals I have ever hired. Mark knows his stuff and is dedicated to what he does. My highest recommendations! Thanks for another job well done - our carpets look brand new! read more

I would highly recommend Drummond's carpet cleaning service. Mark was professional and very thorough. Our carpets were thrashed from renters and look impeccably clean. He's not the cheapest out there but definitely worth the money. We've used cheaper services in the past and got what we paid for. read more

I highly recommend Drummond's Cleaning! We had Mark clean our stone tile in our home and it looks like new. He is extremely knowledgable and taught me a lot about how to care for our floor, I had no idea! Mark takes pride in his work and pays great attention to detail, he took precautions to make sure everything else stayed clean while he worked. His extensive knowledge made me feel confident that he could handle our floor and the damage we had done. He not only fixed the damage to the stone but it feels like a whole new floor in my home, I'm thrilled! He recommended cleaning supplies that I can use to protect the floor and prolong the sealer so it will stay clean longer, I am so grateful for the advice, it has already helped! I will definitely be calling Mark next time we need to clean the stone and will use him when it's time to clean the carpets as well! read more

I highly recommend Mark from Drummonds Cleaning Service. He is a true professional and master in his industry. He is very polite, knowledgeable, and thorough in his work. He recently cleaned all our carpets and I am quite pleased with the way they turned out. The carpet looks, feels and smells so much better than when we first moved in (previous owners had 2 small dogs which had urinated on the carpet in several spots) and Mark thoroughly treated the areas to not only remove any stains that were present but to remove the smell. Mark takes the time to answer your questions and to explain exactly what he is doing so that you understand. And he also stands behind his work- he'll come back (to do what he can) if you're not happy. Sure, he may be somewhat more expensive then other cleaners around and he may take a bit longer to get the job done, but the money and time are well worth it to have thoroughly cleaned carpets. Go with Mark- you won't regret it. read more

Amazing service, honest, awesome quality and very professional. I researched 3 other cleaning service company and decided on Drummond through word of mouth and I can't be more happy with the service and result. Mark did an excellent job cleaning our 3 bedrooms, a very dirty couch and accent chair. Attention to detail is top notch. We will definitely use Drummond for our future cleaning and will share our positive experience with our friends and family. Thanks Mark..... Stacy and Tim read more

We used Drummond's carpet cleaning for the first time and were very pleased. Mark Drummond is very kind and explains his process in detail. I admit you will pay a little more but he puts the time and attention to detail that the whole house special companies will not. I would recommend Drummond's especially if you have pets. A+ read more

Mark did a wonderful job and made me feel very comfortable leaving him to clean my couch. I paid $3,000 for my couch so naturally I would want the best taking care of it, and I was extremely happy with the results. read more

I called mark twice in the last three years. I can't say enough about his service he is very meticulous and works hard to get your carpet clean. Has all the tools and knowledge to get the job done. We had tenants move out and they called some other carpet cleaning company to clean the carpets, but it look as though they just sprayed water and vacuumed. I should of just deducted from there deposit what the cost of the other company charged first and had Mark come out. He may not be the least expensive but he does give you a great service and the carpets smell and look clean.. David read more

Mark is very meticulous about his work and left our carpets and our white couch looking like new again. He is knowledgeable about different fabrics in your home to make sure the job is done right and is a very hard worker. I would HIGHLY recommend him! read more

The carpet in 3 of our rooms was quite dirty. In addition to the typical dirt tracked in from our shoes, we have two cats and we occasionally dog-sit. Our cats peed on our carpet at least 25 times over the past 3 years. Our cats vomited on our carpet at least 100 times over the past 3 years. We probably had about 4 dog pee spots and 3 dog poo spots. We even had a spot that we stained with repeated use of over-the-counter carpet cleaner. Long story short, Mark took care of everything. He honestly seems like perfectionist when it comes to carpet cleaning. Not knowing much about carpet cleaning, I would have been convinced he did a good job after 2 hours of work.. but Mark spent 6 hours cleaning the crap (literally) out of our carpet. He knows the right tools and cleaners to use for every situation. I'm the type of person who asks a lot of questions.. and Mark is happy to explain what he's doing and why. All the cleaners he used were "green", non-toxic. When we need our carpets cleaned again, we will be calling Mark. read more

I HIGHLY recommend Drummond's Cleaning Service. We have used him 3 times in the past three years and could not be happier with the results. We have 2 young girls and pets so our beige carpet gets a workout! Once Mark is done cleaning, it looks and feels BRAND NEW. He takes his time and is very thorough. He is not the cheapest (but definitely not expensive), and his prices are based on the exact square footage cleaned. I have used cheaper carpet cleaners before and the quality of workmanship does not even come close. It's He is very knowledgeable about carpet cleaning and care, and is extremely professional and courteous. If you want amazing service and carpets that look brand new, then Mark is your guy!! read more

Hands down the best service and exceptional quality of work. We have been a loyal customer for over 10 years and we can't say enough about Mark's reliability, professionalism and the quality of work. 110% satisfaction every time!!! read more

If you need your carpets cleaned..CALL MARK! We found out that we have wool carpet, natural fiber, which is uncommon theses days. Other cleaning companies were too timid to clean wool carpet. Mark is an expert. He is incredibly knowledgeable. I am a "green" person and I did not have to worry about harsh chemicals unwanted in my home. Mark gives you the time of day, actually, you will be his only customer for the day. No turn and burn with him. My carpet is almost the color white, YES, White! I had a wine stain that I thought would NEVER be removed.....MARK removed it along with several other spots and stains. My carpet, well over 15 years old looks brand new. WE LIVE ON OUR CARPET and our home looks model! Ask an question, he's got the answer. He is very professional and treats your home & furnishings with kit gloves. I will be using Mark annually. He's kind, considerate and my wallet is still in tact. Thank you so very much Mark. Call Drummond's Cleaning Service....there's no one better. read more

Have used Drummonds twice on a rental home. Excellent! Our last tenents hired someone to professionally clean the carpets when they moved out. It was still dirty and smelled like a rental house. (Yuk!) We had Mark clean the carpets and they looked new again and the entire house smelled fresh. You may pay less for others but you won't really have it clean! Will never use anyone but Drummonds again. read more

Seriously doesn't get any better than this! My carpets were thrashed...kids, dogs, lots of dirty feet :), etc...wish I had before and after pictures to share. I had stains I thought would NEVER come out. Drummonds showed up on time and spent as much time as necessary to make them incredibly clean and looking great! It's like I have completely different carpet now. I am a believer in "you get what you pay for". I have used other quicky carpet services that charge $99 for 3 rooms and I have never been satisfied. With Drummonds, you pay a bit more but I will tell you it is totally worth it!! 5 stars plus! read more

Mark cleaned our carpet last week and I was shocked at how clean he got it! 15 years old and it looks brand new! There were spots that I had tried and tried to get out with no luck. Mark got them out and you can't tell there were spots to begin with. His work is EXCELLENT!!! HIGHLY recommend Mark! I really can't say enough about his quality of work. I will use him ALWAYS!!! read more