Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

The company I work for uses Occumed for all of our medical needs. They offer all types of care from…read morepre employment testing to physical therapy. I had a work place injury and was evaluated at this facility. The staff is amazing! Friendly, helpful, caring, they understand!! The physician explained everything in detail and even helped me understand some constraints of navigating a WC claim. Gabby has gone above and beyond to work with my workers comp adjuster to get procedures approved. She responds in a timely manner and plows through all the obstacles in a kind and considerate way. I highly recommend them.

Absolute inconsiderate workers. Stepped out to take a work phone call for a few minutes and came…read moreright back in. They claimed I refused to take a drug test and in the end costed me to lose my job. I hope I never have to come back to this place.

Quite possibly the worst customer service and health care experience I've ever had. I checked in…read moreonline 10 minutes before appointment and waited 20 minutes after scheduled time. Okay, no problem. They take measurements and then I ask if there will be a urine sample? They check the computer and say no, so I use the restroom. They then are about to begin bloodwork and say there actually is a urine sample so they can't finish assessment. I'm not someone that can pee without fluids and on the spot. They kick me out while I go find water (they don't have any) and then when I return promptly I have to wait and rudely was told to go to the bottom of queue (over an hour goes by and I'm constantly passed by names below me as they just stare at me with no estimated time) so I just end up leaving. Very incompetent workers. The worst part was the worker blamed me for cancellation when they messed up and I was truly being polite. I get mistakes happen, but the service and treatment was horrendous! Management should look into these employees.

What could be fun and humorous about going to a lab to get your health analysis and vitals recorded…read morefor work? I think I'll opt for boring and a job well done. Upon entering this place shortly after they open, you are greeted in a green room by a bunch of empty chairs facing you and a sign in kiosk. Behind is a TV mounted on the wall talking up how great Quest Diagnostic services is to you, the customer. Signing in was somewhat easy as it finally recognized me and began populating some of the data fields to check over. I grab a seat and in a couple of moments I was welcomed by a very comforting friendly lady who seemed to have been a life long friend! Around the corner we did the vital checks and she quickly and painlessly took blood. Off I went. Simple, easy and out the door.

Miya was so caring and helpful when I was having a really hard time getting bloodwork done for my…read moreson. Most of the labs in the Dallas area didn't have hours that were suitable for my son's work schedule. Even the ones that said they were open on Saturday's actually weren't even open, or I couldn't even get anyone to answer the phone at the labs! This was very frustrating because my son needs this bloodwork done asap, as he was just released from a 2 week stay at the hospital with renal failure. Miya was such a blessing and a true lifesaver, driving to my son's apartment and doing his bloodwork there. Plus, she actually answered the phone and I was able to speak to her personally. We will definitely be using Miya's services again and highly recommend her!

Quick, fast and very professional. Came to my house on time. She had her badge on and cheap very…read moreaffordable

I've been meaning to get bloodwork done for the last 2-3 months, but due to outside circumstances I…read morewasn't able to go in until today. I'll admit, I was a little nervous walking into this Labcorp location after seeing the 2.6-star rating. Thankfully, however, my experience couldn't have been more different -- it was truly a 5-star visit. I originally scheduled an appointment for 8:45 AM, but due to traffic I arrived about 10 minutes late. I was pleasantly surprised that I was able to reach a real Labcorp employee through their phone service (press 7) and let them know. They were incredibly accommodating and reassured me that it wouldn't be an issue and that my appointment spot would still be available when I arrived. Although it's a typical Labcorp location, the check-in process was quick and easy, and the staff was incredibly friendly from the moment I arrived. The phlebotomists were patient, professional, and kind. When the first phlebotomist had trouble finding a vein, she didn't rush or force it -- instead, she took the time to get someone who could, which I genuinely appreciated. That's when James stepped in, and he was absolutely phenomenal. He immediately picked up on the fact that I was nervous and went out of his way to make me feel more at ease, keeping the conversation light and genuinely comforting. There was a small miscommunication about how many vials were needed (it ended up being 8), which meant I had to be restuck to collect the remaining 4. Even with that, James remained calm, reassuring, and incredibly professional throughout the entire process. Technically, I was stuck three times, and as someone who hates getting blood drawn, I can honestly say this was still not a bad experience at all. The care, empathy, and professionalism - especially from James - made what could have been a stress situation surprisingly manageable. If you're hesitant because of the rating, don't be. Based on my visit, this location absolutely deserves a higher score.

Parking garage is too tight. Handicap parking will get your car hit, the turns are too sharp and…read morenarrow. I was worried for the safety of the parking attendant who was having to stop people from coming down ramp so we could enter then no where to go.

Isabel is nice and friendly, thanks a lot for being there! Got me scheduled quick and I got the…read moreresults in just a minute!

Came in for a CBC blood test. I really don't like needles and can't stand having my blood drawn but…read morethe nurse was very gentle and reassuring! The place seemed very clean and the staff were nice. The only reason I'm saying 4 stars, not 5 is because when it came time for my results they were emailed to me (which is fine). Only problem is when I called to ask what they meant the staff had no clue and said they just send everything off to a third party so although I got my test done, I haven't the slightest clue how to read the results

Eden displayed a high level of customer service. She made me comfortable and smile. I have a hard…read moretime with needles. It was almost painless inserting the needle. She is very well trained. She had an endearing personality!

Nice people who are great at drawing blood and also helping you with any other testing your doctor…read moreorders. I have been to labs where they are not friendly or they are not good at finding veins, etc and have to stick you twice. I have not experienced any of that at this place.

Once you figure out where they are located at this address you are golden…read more They don't answer the phone when you call, why because there is only one employee doing the Admin and drawing your blood. Super nice person but it would have been great if there was signage letting you know to enter through the back doors. One of my beefs in general is that Doctors use different phlebotomist and companies and you might have to go to LabCorp or Quest and now CPL portals to see my results so multiple portals.‍

I had a blood draw appointment first thing on a Monday morning at 8:15AM. I was done and in my car…read moreby my appointment time. I only saw one employee doing everything, greeting patients, checking us in, sorting our paperwork. He also did my blood draw painlessly and quickly. I'm got rolling veins and usually it takes several pokes, but not today. He did a great job, and I appreciate the professionalism. I wish I would've got his name but it was early and I really needed coffee.

They perform an important life saving saving diagnosis and they have failed at their job. I got a…read morecall verifying information they had and it's been almost a month and no call. The EEG should have been completed and back to my neurologists and my diagnosis made. These guys failed. As a combat wounded Veteran, retired soldier, they are a disgrace to all Veterans and military members. This EEG would not be ordered if I didn't have a significant brain condition that is trying to diagnosed by my doctor. He can't do anything without this test. If my situation worsens because of the failure of Neurovative Diagnostics. This is why they have lawyers.

"My experience with Neurovative Diagnostics, has been extremely easy, painless and comforting. In…read moretodays healthcare market, it is a breath of fresh air to find a company who truly cares more about the patient, their time, and wellbeing than a billing code. I have been involved with a number of medical testing companies, and have never experienced such professional service from a medical diagnostics company. Neurovative Diagnostics, was convenient to schedule with, prompt and professional, they worked the insurance review, their technician was on time, extremely knowledgeable, polite and quick. The follow up during the test was simply unbelievable. When Ryan (Technician) left my home he explained that Neurovative diagnostics would follow up daily and check the testing. At the time I thought "yey right", well ,not only did they follow up daily, the follow up was timely, through and extremely professional. I felt a sensor come loose on my head and before I could find the technicians number, I was called by Neurovative Diagnositics and the problem was resolved. I would highly recommend Neurovative Diagnostics medical testing to anyone looking for a professional, prompt and pleasurable experience in neurological testing. Thank you all again for a job well done. Shawn, Rio Rico, AZ.