Registering on line was easy and helpful; much easier than doing there. I arrived early to check…read morein and was taken back for my X-ray ahead of my appointment time. Entire visit was under 10 minutes. A very good experience.

I have had several images at Touchstone It's been so far good experiences with Touchstone Imaging.read more

I was in town for business and had to get additional screening to rule out concerns from mammogram…read more My doctor found Solis southwest in Fort Worth. Showed up for appt only to be told we don't have radiologist at this location. Scheduled for next available 3 weeks later. They asked me to sign a release of records form so they would have last mammogram reports/films at next appointment. I signed it. Showed up 5.28 at 8th ave location only to be told my doctor didn't send reports/films. Couldn't do the test because they didn't know what they were looking for. Called over to the original location to request a confirmation of request sent to my doctor and was told "I see the signed paperwork but it looks like it wasn't sent" I requested to have a member of management contact me and over 24 hours no one has contacted me! I will make sure everyone knows!!! A 1 star is being too generous!

Horrible experience with Billing. Not only did they turn my…read morebill over to collections-FOR NO REASON-they admitted THEIR error, but has taken multiple phone calls to get them to retract from collections and to send me a new bill so I can pay them. It has been a JOKE. Less than 1 star.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

All personal is kind and attentive. I really appreciated the warmth, patience, and professionalism…read moreof the radiologist and team. Thank you all so much.

Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

From the moment I contacted them, I received excellent customer service with a quick turnaround…read more They made a house visit which saved me an unnecessary trip. The staff was extremely friendly, informative, and helpful throughout the procedure. I will absolutely recommend them and use them again!

I needed to have an EEG done as part of my annual physical to be medically cleared and licensed as…read morea professional combatant in Texas. Dr Diana Koutinas made my first EEG experience very pleasant. She talked me through the entire process and was very knowledgeable. The entire process took about an hour. I would recommend her to anyone who needs an EEG and will be using her services again in the future Thanks Dr. Koutinas

The staff was very welcoming and professional. I was in and out in 5 min (I was the only one there…read morethough). What was cool is that I got a receipt through text. Come here if you can!!!

I had a MRI there about a month ago and it went very well as far as the procedure, scheduling and…read moreactually the whole process including the people interaction. I was especially happy I did not have to immerse my whole body just for my knee. I would definitely go there again.

Everyone was great. They were friendly and concerned about me. I would go back there.read more

Great people and I usually can get in as a walk in! They do a great job every time and make it…read moreseamless for me to be done within 5-10minutes.

Unacceptable and unprofessional, twice there in a week, screwup of lab tech. Lab tech did not care…read moreand is in the wrong profession, told us to go somewhere else. My husband is a physician and I've worked in the field for decades, she would have been gone under my watch.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #