All of them were great. I have always liked the place since they know me well and good communicationread more

overall great and friendly service. very professional and a very easy to understand report that…read moreallows the patient to have a pretty good understanding of the radiologist's report.

Horrible experience with Billing. Not only did they turn my…read morebill over to collections-FOR NO REASON-they admitted THEIR error, but has taken multiple phone calls to get them to retract from collections and to send me a new bill so I can pay them. It has been a JOKE. Less than 1 star.

Intake agent misspelled my name in the Solis computer system. I called and tried to get my name…read morechanged to the correct spelling. Call center has no means to correct an error they've made. Insurance will not file correctly with a name that doesn't match. I had to drive across town to sit in one of their offices and sit there for 30 minutes to get someone competent to fix the problem. Then text messaged me with my estimate. I followed the directions to unlock the estimate. Did not work. Tried on three different computers and five browsers. Does not work. I'm afraid they'll screw up my images. They can't get the basics of scheduling and estimates right.

Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

The care at Prime was truly 10/10! From the front office to the entire management team--special…read moreshout-out to Ms. Donna--everyone was so kind and attentive. As someone who can only do open MRIs, I really appreciated the warmth, patience, and professionalism of the radiologist and team. Thank you all so much for making the experience comfortable and stress-free. - Miya

Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

From the moment I contacted them, I received excellent customer service with a quick turnaround…read more They made a house visit which saved me an unnecessary trip. The staff was extremely friendly, informative, and helpful throughout the procedure. I will absolutely recommend them and use them again!

I needed to have an EEG done as part of my annual physical to be medically cleared and licensed as…read morea professional combatant in Texas. Dr Diana Koutinas made my first EEG experience very pleasant. She talked me through the entire process and was very knowledgeable. The entire process took about an hour. I would recommend her to anyone who needs an EEG and will be using her services again in the future Thanks Dr. Koutinas

The staff was very welcoming and professional. I was in and out in 5 min (I was the only one there…read morethough). What was cool is that I got a receipt through text. Come here if you can!!!

Everyone was great. They were friendly and concerned about me. I would go back there.read more

Do not use Elite Imaging if you want a reliable MRI. Hands down the most disorganized business I've…read moreencountered.

Made my appointment online and it was quick and easy. The only thing I had an issue with was the…read morelab location isn't in its own free standing building. This particular Quest Diagnostic Center is located inside the Tom Thumb store next to the Pharmacy Center. I'm glad I left out the early enough to find the location without being lost or late. Once I utilized the kiosk and checked myself in it was a minute or so before I was done with my check-in. Easy as 123, and Braquel offered me awesome service. She was knowledgeable, friendly, and overall inviting.

Great people and I usually can get in as a walk in! They do a great job every time and make it…read moreseamless for me to be done within 5-10minutes.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #