kyan is a great employee and helped me with my broken phone very quickly would definitely recommend for all your electronics needs read more

Definitely took care of me on two different devices He is fast and efficient Give them a try and share your experience Cheers read more

I brought my iPad here to fix it and instead they broke it further and then tried to bill me for their breakage. This place shouldn't be called Drop Smash Fix it should be called You Break It, We Destroy It. REDICULOUS! read more

I rarely file complaints but Buyer Beware! took in my son's iPhone for a cracked backplate and new battery. After waiting 2 weeks, they installed wrong battery and the phone was so hot to the touch I stored it in the fireplace! They ordered an Apple battery (another 2weeks) but didn't install it correctly and the front screen separated and broke. They ordered a new screen, installed it, but now the front camera doesn't work. It has been total negligence/incompetence on a consistent basis. Will never go back. Ended up buying a new phone!!! read more

My dad's IPhone needed a new battery. We stopped by on a Saturday afternoon and they had it replaced in an hour. Thank you!

Super straight forward, needed a battery for an iPhone 11. Frank gave me a time / cost estimate and nailed it. I got home and my screen was blurry afterwards, and my camera had internal moisture on the lenses. No problem at all, called Frank and he replaced the screen free of charge and cleaned the camera lenses within a half an hour. Very pleased with the work and would absolutely recommend. read more

I've been going to this place for years, I keep my iPhones as long as I can and they always been very professional and honest once I even brought my Ipad that would not charge and it turns out I had the wrong charging cable , they were so honest they could of sold me something else for it and I would of never known , I recommend them to everyone always . since then I've had the battery in my iPhone and a new screen replaced and it works like a new phone . super satisfied! read more

Went in yesterday, having trouble getting my phone to charge and hold a charge. Kid working was super helpful and saved me some money...for now. Much appreciated. read more

They took our money, failed to get us the product when they promised. We they couldn't get the product on time, we cancelled our order. Then they failed to refund us. They gave us an excuse that they need to "issue a refund from another store". More than 2 weeks later, they are still giving us the run around and we are yet to see a refund. read more

My son, a local college student with limited resources, called DropSmashFix for a screen repair for his iPhone 15. When it became clear that the service provider couldn't restore full functionality to the phone, my son immediately cancelled the order for a new screen. DropSmashFix told him he'd be refunded his $155.06 in 7-10 days. The refund never arrived. Both my son and I spoke to friendly store reps a combined six times, trying to resolve the issue. Each time, these reps promised to email the owner, but a refund was never issued. The owner never even responded. It's now been a full month, and my son has not been reimbursed for products and services he never received. DropSmashFix effectively stole $155.06 from a student and won't give it back. There are lots of honest repair shops who will fix your phone. Don't choose this business. read more

Anapamu store kept delaying, after 2 1/2 weeks folded no notice . Don't pay up front for anything, they are getting ready to book! Just filed small claims naming Joel selix as he called and assured me issue would be taken care of, B.S. store shut without notice. Ventura is next! read more

I called on the phone one day and went in with my broken glass i pad the next day & both times, Sal was helpful and friendly. I think I got excellent service, with additional information and suggestions and a fair price. I'm so glad I discovered DropSmashFix, as it is a great local resource to have. Thank you, Sal! read more

Wow! I am so grateful to be living walking distance from these guys. I bring my iPhone in to have it looked at and Dylan is there to help. He was super personable and very knowledgeable. He even was sharing with me tips about how to work with my current condition of my phone as is! He was able to evaluate what was going on and definitely provided an incredible customer experience there at the shop. If you are his manager, please give him a pay raise. He's a fantastic employee to have representing the shop. And he is an asset to the company for sure. Dylan - keep up the great work - thank you again for your help and hard work. You are amazing at what you do! Truly! read more

Frank was great. I really appreciate good advice and folks who are on time and hold to their commitments

They were open on SUNDAY and fixed my iphone charge port issue in seconds ( it has sand in it from a beach drop), AND with no charge to me! Amazing, and so helpful! Can't say enough how much I appreciate having this business in our community! So appreciate Dylan and his kind help! read more

Terrible decision getting my phone done there. I had a battery and screen replaced there and they didn't put both on correctly which messed it up even more as well as they didn't even put in the correct battery. Along With them not being timely efficient they never called to tell me my phone was ready I had to call. When I got to the place the lady working didn't have my phone charged already which was very bad service in my opinion the whole problem was to see if it would charge and she couldn't even show me it was workable. Absolutely disappointed in this place. read more

Took my iPad to this place because I tried to put a sim card into the iPad in correctly. I spoke to Frank who assured me over the that they could get the card out and there would be no charge. True to his word, Frank corrected my mistake at no charge. This is the 2nd time I have been help by this company. I highly recommend this shop for repairs on any Apple products. Jules M read more

They do a really great job. From simple protector changes to more complicated repairs. Prices are reasonable.Communication with Christina and Frank regarding expectations of time and cost was impressive. They have efficiently repaired multiple phones for us. read more

I had a rather complicated problem w/my phone. I was afraid it couldn't be rectified. WRONG!! Drop Fix Fix (1880 E Main, Vta, (805) 6287667 fixed it!! I was so stressed over the issue & hadn't had had cell service for several days so I am grateful! Thank you DSF! read more

This place was great. I came in because my phone charging port was no longer working and they quickly cleaned and fixed the problem and I was out of there in a couple minutes. They were really enjoyable to work with and I'm definitely coming back here for all my phone repair needs read more

Great service, Frank did a great job replacing my screen for the second time and honored the life time warranty for my second screen, no charge. Great service read more

Brought in my iPhone 11 w a broken screen. Fixed in 45 minutes! I seriously thought I was going to have a to buy a new iPhone. Frank fixed it and additionally, cleaned out the charging port at no extra cost. Hell yeah I'm coming back for service if need be. Great job Frank!! read more

I did a previous review with great ratings and comments due to fast, emergency service for my broken screen as I was leaving town that day. However, after another issue with my phone, I chose to go to the Geek Squad. They refused to work on my phone due to the work done here!! Floating screw, the film still left on the back side of the screen, damage done to the battery clasps, and the charging port glued in. Now my only option is to purchase a new phone altogether. Expensive bummer! read more

I came in to get my phone fixed they take my money give me my phone back stuck on Airplane Mode then give me my phone back broken and didn't refund after stating they would in 7 to 10 business days send a refund they are a scam thiefs and not a trust worthy company do not recommend to anyone. read more

I've been going here for years. The staff is always knowledgeable and helpful. That proved true again today when Dillon helped me with my iPhone battery. It was under warranty so they replaced it for free! I'm a fan. Thanks again Dillon! read more

Thank you Frank for repairing my screen and camera! The phone looks great and is working perfectly! Definitely recommend DropSmashFix in Ventura! read more

Took my phone in to fix a cracked screen and they returned it to me with a broken home button. I asked for a refund and the employee told me that he would need to put back the cracked screen on (in addition to my newly broken home button) to refund me. Don't go here. read more

I am very pleased with the work DropSmashFix has done for me over the last few years. Frank has repaired my Samsung phone several times. My latest, the 5th time, happened after I dropped it in the ocean. Frank replaced the charging port, screen and an internal coax wire. Now it works great and I did not lose anything! The Samsung Experience in Glendale would not touch it because it is a European spec phone. They suggested an 800 number for mailing instructions... Frank fixed it in less than a week! read more

My daughter brought her phone in to get repaired and left without an operable phone and cannot get her money back. She paid $300.00 for a screen replacement, they ordered the wrong size and gave her phone back to her in pieces. Absolutely unacceptable. She has tried to get the refund that they promised, it's been two weeks and they are now ignoring her phone calls. Not only should they issue a full refund but pay for a phone replacement. read more

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Took my phone to get fix reasonable price Frank did a great job quick turnaround! I would highly recommend read more

Went in with my phone and the worker at the store told me it would be $30. The next day I called and they said they were finalizing the repair. When we showed up they gave us a $198 bill with absolutely no warning. What a scam... terrible business and do not choose Drop Smash Fix. Shameful for a local business. Update.. after all of this.. phone will not turn on. Total rip off! read more

I dropped my phone yesterday and needed to get it fixed as soon as possible. Frank helped me out and I only needed to wait half an hour for them to fix the screen. I ran some errands and came back to a brand new looking phone and they gave me a free glass screen protector. They guarantee their work and at a pretty reasonable price. read more

The Best service in Ventura county highly recommend! Fast and friendly service for all cell phones needs read more

DropSmashFix - New screen protector! The best service and fast! - Mobile Phone Repair Near Me - Ventura, California

I bought a refurbished iphone 10 from at DropSmashFix and the microphone didn't work very well; people couldn't hear me. Frank ordered the part and it came in a couple of days. He called me twice to let me know the part showed up, and so I came in on a Saturday and he fixed in two hours for free! Frank provided great service, communication and expertise! This is your 'go-to' phone repair shop-thank you Frank! read more

Josh rocks.. Always helps me get what I need and my phone was so new there was no new screen ATM but he contacted me the moment he found one(awesome because I would have bought a new phone...lol) read more

We dropped by the store for them to check out a scratch that was in our I-phone 12 pro max. Joey helped us out and cleaned the phone's screen. There was no scratch, it was just dirty, yeah!! I had mentioned I was looking to upgrade to a better I-phone in September when the new I-phones would be released. Joey recommended for to get an I-phone 11 if I wanted to save on cost. Very informative. Would definitely come back if we needed any repairs and/or accessories. read more

I purchased a deal from LivingSocial. The clown that finally answered the door said they don't except it even after showing the coupon with their name and store address. He said he'd have to call his boss. Really? He also acted like I was bothering him. I guess I interrupted him and him away from his bowl of Fruitloops. I brought my iPhone to have the screen replaced for the coupon I purchased, well you know how that went. I had another phone to have them run diagnostics on it. $35 if or if they aren't able to fix it. I did some research and brought my items to UBREAKIFIX on Oxnard Blvd. Cool guys, good service and great prices. read more

Fixed my phone same day it was awesome! I appreciate there ability to work with my budget too

Very good service, prompt, honest, and professional. Very fair price to replace a battery in a 2016 Sony tablet. As soon as a new battery came in, they completed the replacement in the same day. Now the tablet works great again. They even repaired a charging connector in my Samsung phone while I was there. I will take all my electronic repairs to this shop from now on. read more

Came here to fix my phone and they broke it three times. It's now worse than it was before. And I've resulted to just getting a new phone from the manufacturer. They took my money and I had to walk home each time because I couldn't call an Uber because I didn't have my phone. Nor can I pay for it., That's more of a personal problem, but two times is kind of enough to just say you can't fix the damn thing and send me off. Not satisfied. Phone is still broken. But I will never go back there even to fix something that they did. Network wasn't working, which has never happened before. Don't know if my phone was bugged. Not satisfied read more