I went to Lake County Auto sales after getting a runaround at Honda of Mentor. Tracy and her…read morehusband were very pleasant, and worked hard to get me into a vehicle that I would be happy with-and I sure am!! Their prices are very fair and reasonable, and they even gave me more for my trade in than I ever expected. They also got me an interest rate that was approximately 1/3 of the "best" that Honda could do. I would not hesitate to recommend them to anyone looking for a good, used vehicle.

only have had my hyundai for 8months and ive had nothing but issues! they always jip people off!…read moredont purchase a car here

PLEASE DO NOT BUY HERE!!!!! My son purchased his first car just now at 18 saved all his summer…read moremoney for deposit on a 2013 hyuandi sonata for 7000. He took a loan from the credit union for the rest. We informed them that he was 18 and we really wanted to make sure he got something reliable that he wouldn't be dumping money into right away and Dave told us he just had it in the shop mechanic replaced a few things and engine ran great only thing needed would be back tires everything else was great. So we took his word for that. 4 days into owning this car it lost complete power while our son was driving it and brakes quit working and luckily he was able to veer off the road before he went head on into a main road. We had it towed and Dave had mechanic look at it said he was puzzled but replaced a crack shaft sensor and charged us a 100 bucks and said they did this out of "goodwill" because we bought the car "as is". Dave said he isn't even telling Chuck he did this because he wouldn't allow it. Well 2 days later same problem so my husband looks under the hood and the battery terminals were completely loose which leads us to believe did they even look under the hood or just take us for 100 bucks. Fast forward 5 days. The engine completely BLOWS UP. We call Dave and Chuck say sorry nothing we can do you bought as is. Now reading through this company reviews this is not the first time they have done this to people. And they will comment on this " you signed as is" "you didn't purchase the extended warranty" - he did purchase an extended warranty 2 days after the purchase of buying the car because their warranty didn't cover nearly as much as we like we have a company we use and we like a lot but you can't use it until you hit 30 days of purchasing it. Also when you buy as is especially on something that is 7000 dollars you are hoping to get more than 15 days out of it!!! And those 15 days not having issues!!! So save yourself the comments Dave and Chuck. I am not sure how you guys can live with yourselves knowing you basically stole from a poor 18 year old kid starting out in life but hey more power to ya I guess.

Dave is a great salesperson to talk to into getting a vehicle here. He is very knowledgeable and…read morehas a lot of experience in the car sales industry. He made the buying process and the paperwork very easy and clear to understand. I would definitely get a car here again!

We have been taking our golf cart here for years and never had a problem. This time we had our golf…read morecart batteries replaced. Upon pick up, our back cup holder was damaged and ripped off without one employee letting us know. Also, the seat is stained. Our golf cart is in amazing condition. This has been going on for 5 weeks. They gave us replacement cup holders that didn't fit. I had to order my own I was told I would receive a refund. Haven't. I haven't received anything but lies and stories for 5 weeks. They damaged my golf cart, tried to get away with it and never made it right. Someone was supposed to come to our house 3 times now and it still hasn't happened. This morning someone was supposed to be here at 9. Decides to text at 8:50 I'll be there in about 45 minutes. People have jobs. No one can sit here all day to wait for whenever it's convenient for you. You have done nothing but inconvenience us!To say this company is unprofessional is a understatement. I do NOT RECOMMEND using them unless you want to pay over $1,300 for batteries, have your golf cart damaged and no one care to fix it. Unbelievable.

Few electric carts, a lot of nickel and diming and they don't budge on prices. It's like the worst…read moreversion of a used car dealer. If you do not want to spend $15k for a tricked out cart, you might be better off elsewhere.

I just bought my second car from Classic GMC and it couldn't have been a smoother process!…read more Last time I purchased here was many years ago. I had pretty much decided on what I was going to buy this time and was on my way to another dealership when my husband recommended to stop and test drive a Terrain first so I could be sure. We were met by Mitch who took us for a no pressure, enjoyable test drive. He was trustworthy and authentic. The car wasn't exactly the options I had my heart set on, so Mitch suggested I look at another one they had in the back that hadn't made it to the lot yet. I took a look and it was exactly what I wanted. The interior of the dealership was bright. The restrooms were clean. The seating area in the service waiting room is comfortable. The entire process was very quick. I couldn't have been happier. I'm hoping for years of enjoyment driving my new Terrain!

Save yourself the drive and go to a different service department. These guys have no customer…read moreservice and have no willingness to work or help a customer.

If I could leave no stars I would. My mom retired at the start of the year and is now on a fixed…read moreincome. She bought a 2018 Subaru Forester late 11/2024. The first week the battery was dead and other minor issues started cropping up. I regret that she did not inquire on voiding the sale at that point. Within 6 months the check engine light, A/T oil temp light etc. came on. She is being told she will need a new transmission for $6000-$7000. Her mechanic has been in touch with the dealership and Subaru discussing any assistance/recourse given the extreme and immediate issues she has had to no avail. Only 5500 miles has been driven since purchase. PLEASE DO NOT BUY A CAR FROM HERE. If you do you might as well add 6-7K to your budget a buy a new or at least newer car from a respectable and accountable location. Or just make sure you won't have to actually drive the car you are buying.

I was recently in a serious auto accident in which my Forester was a total loss. Lynn at Adventure…read moreSubaru was fantastic in helping me get into another vehicle. We talked about a new Forester Wilderness and then a day or so later she called me just to let me know about two certified Wildernesses that had come into the dealership. Her call was to simply let me know, it wasn't about pressuring for a sale, just to let me know a way to save some money. The whole Adventure Team was helpful and understanding of the financial burden that comes with such an accident. The sales manager, Dave Eartly, offered me a loaner to use once I had to return my insurance rental and before I could pick up the new vehicle. The finance department made it easy to get the paperwork complete, all while dealing with a new computer system. They allowed me to drive off the lot with my new car with simply a deposit while we waited for the funds to be transferred for my down payment. I cannot thank the team enough for their help and kindness.

My partner and I bought two Jeeps from Ganley Village earlier this year - and... well, returning…read moreless than a month later to buy the second vehicle should speak volumes about our experience but, I'll just say that it was all around fantastic! Sales and finance folks are all extremely kind, professional and not at all pushy. All around really great sales experience.. both times. I regret not writing this earlier but as we've had a few interactions with this dealership since purchasing our Jeeps, specially the service department, I feel it's important to send kudos. Not only was sales/finance great, but it turns out, the service department is amazing too! So far I've had the fortune of working with both Oliver and Bill. Both of whom are wonderful - thorough, professional and caring. Great guys! Absolutely satisfied with the quality of the service department too! For warranty work, routine maintenance and - since it's a Jeep - when I want some mods, they are and will continue to be my go to dealership. If you're waiting for your vehicle, they often have snacks too! Can't go wrong there. I should also mention that I live over 30 miles away, so it's not short trip around the block to get there. And I have lots of options for Jeep dealerships not only between me and Ganley Village but also in a 30 mile radius, but, their quality work and friendly approach to business has me happily making the trip for both vehicles for everything we need! If you're looking for a Jeep and a good place to maintain it, this is THE place to go!

Just purchased my third vehicle from "Stan". He is a great salesman and gets you in the vehicle you…read morewant smoothly! The experience with Stan and Ken was more than I could have asked for! Ask for Stan and Ken for your next vehicle!

If you need a dedicated honest salesman, look no further than,…read more Ryan Gogolin Sales and leasing Classic Toyota 440-321-9745 cell He has sold me the past 3 Toyota's and looking forward to the 4th. Things get done fast and he's very willing to make the deal just right for you. He seems to pull out the perks you ask for on a whim and delivers!!

This place is a rip off even compared to other dealerships, they charge $1000 for just the labor to…read moredo a brake job. Got it done by a certified mechanic for $350. Also the craftsmanship is poor and sloppy and I have waited 3 hours for an oil change. Go somewhere else or they will continue to gouge.

Bought a 2007 ford f350 from here in may 2025 truck ran ok for a week. It is now February 3rd 2026…read more I have now spent a total of 14 thousand dollars in repairs and still this climbing. Just replaced 1 injector last week for 600 dollars and now all the rest of the 7 need replaced. So that is 4200 dollars more needed. I have never had any dealership screw me with a huge piece of crap on my life. This is the worst vehicle i have ever had. Do not buy anything from these crooks. 12 thousand for this piece of crap plus over 14 thousand on repairs. This thing needs to go into the shop every damb week. I am looking into suing this place. Stay away from this place

Bought a 2010 GMC Yukon Denali. Took it for a test drive only to run out of gas in the middle of…read morethe street only 50 feet from the lot. Ok I should have looked. Took it for a test drive. Came back told him the check engine light was on. He hooked it up and told me it was the fact that it ran out of gas. Not a mechanic so I believed him. WRONG!! Purchased the vehicle took it to my mechanic because the check engine light came on again. Catalytic converter!! $1,300.00 and haven't had it more than 2 days. Not to mention leak in my transmission line$700.00, lower ball joints $400.00, rear suspension and rear washer fluid line $1,300.00. I will say the ball joints were covered. That's it. Called to the shop before I got the work done for the converter he gave me a check for$200.00 what good that will do. Only thing I can say good is one the truck runs awsome with the ball joints done, converter, and transmission lines. Still have washer lines and rear suspension left. The dealer was friendly ( might as well be). Oh yeah 4-5 lights out. Thanks Action Motors

I called around at several Honda dealerships for a OEM Honda part…read more Honda of Mentor was $60 less for the same part and they had it in stock. I also have bought a Honda from them. I've also had work done there. They do a great job in every department

We had an exceptional car purchasing experience with Pat Levar from Honda of Mentor. We have been…read morehaving our vehicle serviced here since moving to the area almost 7 years ago. When it came to purchasing a new vehicle, I knew this location deserved my business merely based on the way Kevin Robinson, one of their Service Advisor's, took care of my vehicle maintenance needs. My wife and I had the good fortune and opportunity to work with Pat, who provided a great car-buying experience. Although we didn't plan on purchasing a vehicle the day of our visit, we did. We owned a CRV and worked with Pat to determine whether the HRV might be a better option for our current needs. Pat asked questions about what was/was not important to us. He compared and contrasted the models without being overbearing or pushy. Pat was well informed, professional, patient, and incredibly helpful. He made the whole process stress-free. We bought the vehicle we wanted in the color we wanted without having to sacrifice extra time or money. Also, I would be remiss if I didn't mention Steve Orosz who handled the financing end. He was professional, fast, fun and friendly. Everyone of the Honda of Mentor experts provided a great Honda experieence. Be sure to contact Pat Levar for your car buying needs and if you're looking for an exemplary car purchasing experience. You won't be disappointed!

I just bought my first Mazda at Classic Mazda in Mentor and couldn't be happier. Sarah Holland…read morewent above and beyond helping me find the right car for me. I absolutely love her and would highly recommend you come see her if you are in the market for a vehicle. I love my CX50 Hybrid! Thank you so much Sarah Holland and Classic Mazda!

And this is the response to your review response…read more... There was one code that was on the screen that is in the picture and it was only for the hybrid system, The check engine is triggered by the hybrid system And your service department wanted to charge the diagnose that So what you are saying as a response to my review is a lie like everything else you do at that dealership and your service department said it's not related and they have to charge for the diagnostic fee So obviously everything you say is a lie like I said before from top to bottom You would not bring the car in unless I pay for the diagnostic fee and your reviews on Google show that you charge for unnecessary services and your company makes clients leave reviews for brand new cars which of course have no issues yet Deception from leadership to scam service managers They charge 175 diagnostic fee for hybrid system malfunction which comes on all the time and triggers check engine light.