Dave is a great salesperson to talk to into getting a vehicle here. He is very knowledgeable and…read morehas a lot of experience in the car sales industry. He made the buying process and the paperwork very easy and clear to understand. I would definitely get a car here again!

PLEASE DO NOT BUY HERE!!!!! My son purchased his first car just now at 18 saved all his summer…read moremoney for deposit on a 2013 hyuandi sonata for 7000. He took a loan from the credit union for the rest. We informed them that he was 18 and we really wanted to make sure he got something reliable that he wouldn't be dumping money into right away and Dave told us he just had it in the shop mechanic replaced a few things and engine ran great only thing needed would be back tires everything else was great. So we took his word for that. 4 days into owning this car it lost complete power while our son was driving it and brakes quit working and luckily he was able to veer off the road before he went head on into a main road. We had it towed and Dave had mechanic look at it said he was puzzled but replaced a crack shaft sensor and charged us a 100 bucks and said they did this out of "goodwill" because we bought the car "as is". Dave said he isn't even telling Chuck he did this because he wouldn't allow it. Well 2 days later same problem so my husband looks under the hood and the battery terminals were completely loose which leads us to believe did they even look under the hood or just take us for 100 bucks. Fast forward 5 days. The engine completely BLOWS UP. We call Dave and Chuck say sorry nothing we can do you bought as is. Now reading through this company reviews this is not the first time they have done this to people. And they will comment on this " you signed as is" "you didn't purchase the extended warranty" - he did purchase an extended warranty 2 days after the purchase of buying the car because their warranty didn't cover nearly as much as we like we have a company we use and we like a lot but you can't use it until you hit 30 days of purchasing it. Also when you buy as is especially on something that is 7000 dollars you are hoping to get more than 15 days out of it!!! And those 15 days not having issues!!! So save yourself the comments Dave and Chuck. I am not sure how you guys can live with yourselves knowing you basically stole from a poor 18 year old kid starting out in life but hey more power to ya I guess.

I went to Lake County Auto sales after getting a runaround at Honda of Mentor. Tracy and her…read morehusband were very pleasant, and worked hard to get me into a vehicle that I would be happy with-and I sure am!! Their prices are very fair and reasonable, and they even gave me more for my trade in than I ever expected. They also got me an interest rate that was approximately 1/3 of the "best" that Honda could do. I would not hesitate to recommend them to anyone looking for a good, used vehicle.

only have had my hyundai for 8months and ive had nothing but issues! they always jip people off!…read moredont purchase a car here

They were able to give me the best out the door price on my 2020 Toyota Corolla purchase when I…read morebought it brand new in 2020. I took a paper copy of a quote I got that was higher from another dealership and they beat the price. 6 years later, no major problems with the car.

This place is a rip off even compared to other dealerships, they charge $1000 for just the labor to…read moredo a brake job. Got it done by a certified mechanic for $350. Also the craftsmanship is poor and sloppy and I have waited 3 hours for an oil change. Go somewhere else or they will continue to gouge.

We bought a used school bus for our church in San Diego. We handled everything great, pick this up…read moreat the airport, and the bus made it back to San Diego without a problem. Thanks guys.

I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.

I'm glad I didn't read Matthew's review prior to buying my car from Cleveland Motorcars, because…read morethen I would not have had the easiest car buying experience of my life, and I have bought well over 20 cars in my time. And I did it online as well, just as did Matthew. I found them to be immediately responsive, quick with processing documents and when the vehicle arrived it actually exceeded my expectations, and I also used LemonSquad to check the vehicle out prior to completing my purchase. It was immaculately detailed as well. I would recommend them without hesitation and will talk with them first the next time I am in the market.

Words cant even describe how great this place is! Every place I went to before Cleveland Motorcars…read morewas awful and only wanted to make a sale. I was very particular on what kind of car I wanted. Cleveland Motorcars went above and beyond. They found me the exact car I wanted and priced even less than the other places. If you want a headache free experience go for these guys! They are the best! Professional, caring and truly one of a kind! Thanks again I will definitely be back!! :)

This was the single most distressing visit to a used car dealer I have ever made. The owner…read moreMichael was surly, scornful, condescending, and willing to lie. The place is a big storage unit, no lift at the facility, not a real dealer. He treated me as a woman with patronizing comments when I asked questions. He treated my other family member, who is knowledgeable about cars, in an even worse manner. If you want to make an offer, he won't even counter. He said " sounds like I will be paying you money to take the car". He said "you wasted my time". Anything you say, he says--"what do you expect from a 20 year old car". He told me a car from Maryland can't have rust because they don't get snow and don't use salt. Simply not true. There were many many things wrong with this car that were not disclosed in the description, and he would not admit that they were an issue. He would not make any adjustment for the repairs that needed made. No matter how great the car, do not go here unless you are willing to subject yourself to ridicule and condescension!

Very dishonest and misleading dealership. Their listing for a 2014 Honda CR-V stated that the…read morevehicle had new brakes all around and excellent tires. In addition, during a phone call with Michael Megresh, the owner, he told me the tires were new all around. I live about an hour away, so I did not want to drive there until I had financing arranged through a third party. I relied on the statements in their listing and on what I was told over the phone. Those statements, which are still on their website, were completely false and, in my opinion, borderline fraudulent. Because I was seriously interested in the vehicle, I paid $195 to have a well-respected independent pre-purchase inspection company inspect the car. The inspection found that the brake pads were only about 50%. The tires were mismatched, with three of one kind and one different tire. The tread depth was only 4/32nds. One tire had a gash in the sidewall, and another tire was badly worn on the outside edge. One of the most important things to me was finding a vehicle with good tires and good brakes so I would not immediately have to spend money on maintenance. I assumed the description they posted on every site where they listed the car was truthful. It was not. It could not have been more misleading. When I called the salesperson I had been dealing with, he said he had given the matter to his boss. That is when I called Mr. Megresh. I have never been treated so rudely as a customer. He told me my inspection company was lying to me and did not know what they were doing. What possible motive would an independent inspection company have to give me false information? Despite the inspection results, he still insisted the tires were excellent and the brakes were new. Then he had the nerve to offer only $200 off the price of the vehicle. The only reason I paid for the inspection was because I relied on their representations that the vehicle had new brakes and excellent, or supposedly new, tires. Both of those statements were false. All I asked for was reimbursement of my $195 inspection fee because their misleading listing caused me to spend that money. Whatever you do, stay away from this dealership. In my opinion, they made false and fraudulent statements in their listing and over the phone, treated me rudely when confronted with the inspection results, and refused to take responsibility. They will tell you anything to sell a car. Be very careful.

My partner and I bought two Jeeps from Ganley Village earlier this year - and... well, returning…read moreless than a month later to buy the second vehicle should speak volumes about our experience but, I'll just say that it was all around fantastic! Sales and finance folks are all extremely kind, professional and not at all pushy. All around really great sales experience.. both times. I regret not writing this earlier but as we've had a few interactions with this dealership since purchasing our Jeeps, specially the service department, I feel it's important to send kudos. Not only was sales/finance great, but it turns out, the service department is amazing too! So far I've had the fortune of working with both Oliver and Bill. Both of whom are wonderful - thorough, professional and caring. Great guys! Absolutely satisfied with the quality of the service department too! For warranty work, routine maintenance and - since it's a Jeep - when I want some mods, they are and will continue to be my go to dealership. If you're waiting for your vehicle, they often have snacks too! Can't go wrong there. I should also mention that I live over 30 miles away, so it's not short trip around the block to get there. And I have lots of options for Jeep dealerships not only between me and Ganley Village but also in a 30 mile radius, but, their quality work and friendly approach to business has me happily making the trip for both vehicles for everything we need! If you're looking for a Jeep and a good place to maintain it, this is THE place to go!

Just purchased my third vehicle from "Stan". He is a great salesman and gets you in the vehicle you…read morewant smoothly! The experience with Stan and Ken was more than I could have asked for! Ask for Stan and Ken for your next vehicle!