I took my car here around 3:00pm yesterday. I normally go to Take 5 but there was a 2 hour wait and…read moreI desperately needed the oil changed and coolant in the car so I came here. I waited about 15 minutes which was reasonable. The girl scanning in was nice. I asked her if they will top off coolant and fill tires because the coolant was low and my tire pressure light was on. She assured me they would and they started the service. Not once did anyone come explain pricing or how it works, give me an option or anything like Take 5 does. Then they came to replace my oil. They all looked annoyed to be there and the guy changing mine very clearly did not put coolant or any top off of fluids. They also did not even touch my tires. This is all fairly basic in an oil change but for them it must have been too much to deal with because I had to ask if they did it. Another guy had come over to the window and said yes and I asked again if he was sure to which he said, yes again. had zero wiper fluid so I knew already that they didn't just from that alone. The girl came over to ring me up. The oil change was $135 which is absolutely ridiculous. There was zero warning on the price plus it was clear they didn't bother to do anything else with the oil change. I'd honestly be shocked if they did anything at all. I'm just hoping the oil is fine. I paid and the hood was still up. The guy who said that they topped off the fluids closer the hood and told me I was good to go. I asked him if they filled up the tires and he said no. I said I asked before they started if they'd do it and they said it was included...clearly this was an annoyance to them. He said the machine wasn't working and I'd have to drive down two stalls. I was like sure that's fine...welp when I said that he just got the air compressor at the stall I was at and filled them up. I'm assuming he just didn't want to do it... Finally, I asked him again for the THIRD time id they'd topped off fluids. He said yes they should have and I told him the car was still saying it had low coolant and could he just check because I just paid them $135 to do this and I didn't want to have to come back. He finally did and...no they had not put coolant or Wiper fluid in. He very reluctantly did it and said he was always having to show people how to do their jobs. I'm assuming this happens a lot and they just hope people don't say anything. Long story short, this place is overpriced...gives no indication of how much the service is and then doesn't even do the basic "18 point maintenance check". I'm so annoyed I had to keep asking and they kept trying to make me leave before they even checked under the hood. They clearly are too busy or annoyed to deal with it. I will absolutely not be back and I would highly suggest you go elsewhere too.

I took my car to get inspection and they said it failed. Couldn't tell me why. I took to another…read moreplace 20 minutes later and the guy who ran the inspection there said the guy manually put fail engine on which will automatically fail inspection. My car passed inspection so I went back to this place to get a refund and the guy said he knows how to do inspection and would not refund my money. I would not take my car to this establishment they are a ripoff and staff is rude and don't know what they are doing. Would not take responsibility for their error. This is why they have a poor rating. Don't give them your money!

Kwame helped me get in and out quick and efficient. The waiting area is also very nice and…read morecomfortable. I was there for maybe 30. Min and they got all the fluid changes my car needed as well as my state inspection. He even hooked me up with some coupons! They have specials everyday! Love this location!!

Great spot. Management is really kind as well as the techs. Was impressed when an individual was…read moreupset with the time it took for a walk in service and spent maybe 20 mins complaining versus just paying his bill and leaving.

I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Different people working- rude guy said they couldn't change key battery and also didn't know…read moreservice for a Honda.

We took our daughter's car there on August 16 for a new battery. On August 23 my daughter was left…read morestranded at work with a dead battery. We had to have it jumpstarted so that we could take it back to this location to have it checked because they swore they had put in a new battery. They did not put in a new battery. They will charge you for a battery, but they will leave the old one in there. Hopefully this is a one off, but I know that we will never be back again to any location. There is a lot more to this, but I am not going to go into it at this time. I wish I could give it zero stars and two thumbs down.

I just left this location. Oct 12, 2025. There was one car…read morefinishing up their oil change when I pulled up. Two other cars came and got their oil changed and they were still waiting to finish mine. 30+ minutes of sitting and waiting. The manager in charge provided no reason for the slow service. This is the worst service I'm received in this location during the 3+ years I've been coming there. I will not be back because of this lack of service.

This is a great place to go for service on your vehicle. Every time I have gone there for various…read morereasons, they have always been very pleasant, quick service, and reasonable prices.

Solid. Fast work. Reasonably priced. Welcoming and professional. Found my new oil change spot.read more

I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years…read moreago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue…read morejust when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina

Three lanes with 3 to 4 cars in each lane with only three guys in one gal working I was in and out…read moreof there and under a half an hour, and I can't tell you how impressed I was with Blain. 106° outside 6:30 PM and those four were HANDLING BUSINESS With genuine, good attitudes. I honestly have never seen anything like this. You guys are awesome. There's no chance I'll ever get my oil changed anywhere else as long as I'm within about 25 miles at this place.

If I could leave a minus Star Review I would…read more Decided to try Take 5 today. I thought it was a simple oil change and now I'm worried about anything and everything they may have touched. I spent an hour and 18 mins there and it is the first time I have texted my mechanic, DURING the oil change, asking him if they should be removing parts from my truck and then asked him to come check my truck AFTER an oil change. I dread to know how many pounds of torque are on that plug and how many bolts they stripped on my skid plate. 3 people went under my truck. One to change the oil, one to fix/correct the first guy, and then the last guy to do "checks"? As time ticked away, many other workers looking at the first guy under my truck and trying to avoid eye contact with me. Not one time did a manager come to explain what was happening nor the guy who did a great job taking my payment. I get that all vehicles are different, I get that people are new, I get problems happening, however, not only was it a LONG process, one that I don't trust, but they also left a mess on my truck. Had to get my truck washed after using Take 5 from fluids on the side and hand prints on my hood. As I was sitting there I told myself, I need to learn how to change my own oil. 8955 Hickory St, Frisco, TX location

Our mechanic was on vacation so we decided to try someone local, 15 minutes from the house. Our…read moreservice vehicle had some vibration when idling - we replaced a few things previously but nothing cured it. We had them look at it and they determined the non Chevy parts used to replace the motor mounts were the culprit. But also told us tie rods and ball joints were unsafe. We got a really nice discount and auto was ready in 1 day. This shop is really professional - gave us our old parts back and explained everything fully. Price was exactly what we were quoted. Happy to say, we will probably be using them in the future because they are genuinely nice and like I said before, professional. Also being close is a huge plus!

Heaven Sent! Keith and Shane or (Sean) sorry I forgot...were super professional and communicative…read morewhen I had my vehicle towed to their facility. They went above and beyond to help me out in a super stressful situation as my Hyundai broke down with me and my infant far from home. They assisted in communication with the tow company when I had a second tow to the Hyundai dealership. They informed me of my locked engine diagnostic and was super nice to me in the midst of that rough news. The professionalism and compassion was top tier! Thats invaluable especially in the mechanic industry. Thank you guys again!

Many affordable carwash options and a friendly hard working staff made our 1st trip there very…read morememorable! No long lines were encountered and my wife's 2004 Jeep Liberty looks Fabulous!! This will be my car wash establishment from now on. Thanks again!

We were members at Super Splash Car Wash in Prosper and I personally loved the convenience…read more Unfortunately, in April their car wash damaged the hood of my husband's TRX. When he brought it to the manager's attention, he was told they were not responsible for any damage. After the conversation, both of our memberships were deactivated. Today I found out that even though our memberships were deactivated, we were still being charged $71.96 a month. I'm disappointed because I really enjoyed this car wash, but I wanted to share our experience as a heads up, especially for anyone with a TRX, Ford Raptor, or other larger vehicle.

We have used Bobcats Automotive several times already and will continue to go there for any work…read moreneeded on our cars. He saved us a ton of money the first time we went there when the dealer wanted to do a bunch of work that was wrong and wasn't needed. Very honest and straightforward. A couple of friends now are using them. Highly recommend them.

The owner was very nice and down to earth, easy to talk to and very knowledgeable. The price was…read morereasonable and the work was done quickly. I could immediately tell he correctly fixed the issue ( the crazy vibrations when I got up above 60 were completely gone). Had it back about a month and drives great.