I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years ago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on read more

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue just when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina read more

I cannot say enough good things about this shop, the team (Rick and Brandon and team) and my experience at Prosper Driver's Edge. I was in a terrible predicament and they went above and beyond to help me figure out how to solve my problem. I bought a used car from a dealership. Put 500 miles on it and the engine broke! The dealership was obviously not very helpful, but the team at Driver's Edge helped me find a solution! I'll be coming here for all my automotive needs! It's refreshing to find folks that care and try to help. read more

I've been coming to this location for a while and have never had any issues -- except with this one employee. He is consistently rude, disrespectful, and has a terrible attitude every time I interact with him. It's disappointing because this was my go-to place whenever I needed work done on my vehicle, but I'd rather take my business elsewhere than be subjected to such unprofessional behavior. Good luck to management -- it only takes one bad employee to ruin the reputation of an entire business. read more

Friendly people and quick service. I also appreciated an area to work while I waited for my vehicle. Shout out to Milton who helped me with my Honda Pilot! read more

Driver's Edge Complete Tire & Auto Service - Auto Repair Near Me - Prosper, Texas

I took my Honda in for an oil change. During the process, they discovered that during the previous oil filter change, the Honda dealership had cross-threaded the filter, so that a new filter could not be put back on. I was stuck as a customer as the Honda dealership would not claim fault. Rick ordered the part and took a customer first approach to my situation. I was surprised and pleased by his customer service. I would highly recommend this place in the future. read more

Went last minute to get an inspection and Drivers Edge took my car in right away without an appointment. They were very friendly, professional and the service was SUPER QUICK!! I believe I found my new spot! read more

Very reliable and quick service always.i recomend it to everyone. They can take care of state vehicle inspections as well read more

Milton and the staff over there are top notch! They truly look out for the customer and treat you fairly. Wouldn't go anywhere else, best bang for your buck!! read more

I have used them for my vehicle inspection every year since 2018. They do a great job of wheel alignments too! Friendly staff. Helpful. I like that they tell me how busy they are when I call. I read more

This Driver's Edge location is my favorite. I have a people/business preference for honesty, no bullsh*t, and being straightforward so that's exactly what you can expect bringing your business here. They're also very reliable, efficient with their time and the staff are just good people to be around. If you're reading this while doing some research, do yourself a favor and just bring your business there. As long as I'm living in the area or within reasonable distance, I will bring my vehicles to this location. read more

Straight shooters! Take care of you from the time you walk in the door till the time you walk out! Recommend solutions rather that trying to upsell things you don't need. Will return! read more

Always helpful, get you in same day, do the job correctly, and always nice. I recommend this place

Able to get an appointment for the same day. Checked my car before a long road trip and got it all fixed up before leaving. I was happy with the service and how fast the work was completed. read more

I went there with over rating there, many thing happed that open my eyes that this location is only ripping off customers. If you have lots of money to waste than this review is not for you.. so my car ac was not working, they checked and said your relay is bad ,we need to charged it and it will cost you $180 to fix it. I said no and bring my car back. I search about relay and went to autozone and got relay for $8, just took it out and put new one in and my ac started working in 5 min... $180 is matter for me thatsy i realized that these people are ripping off....GO THERE IF YOU HAVE MONEY TO WASTE , read more

Driver's Edge Complete Tire & Auto Service - Relay cost and it just take it out old one and put new one in fuse box which takes 5 min - Auto Repair Near Me - Prosper, Texas

Neglect, Dishonesty, and Employee Incompetence! I had noticed my vehicle leaking coolant and decided to bring it to Driver's Edge to pin-point the location of the leak. After most of the day had passed, I called in to be told that they had pressurized the system and were unable to locate any traces of a coolant leak. They then proceeded to tell me that my transmission fluid has been leaking, and urged me to get a quick fix at their affiliated transmission shop. Not only did the transmission shop take my money for an unnecessary, and most likely fictional problem, my radiator continued to leak. I brought my vehicle to a different shop where they pressurized tested the system and within 5 minutes located the leak in the radiator. Driver's Edge neglected my coolant leak, lied about pressure testing my cooling system or assessed it incompetently, and overall committed borderline business malpractice. read more

Great experience getting my oil changed and inspection done here! They quoted me an hour and 15 minutes and I was out in 40 min. Amazing customer service! They did not try to sell anything or push extra services on me like most places. The staff was extremely kind and respectful! Will definitely be my go to place from here on out. Great job guys!!! read more

While they definitely are "straight shooters" when it comes to telling you what your car needs and give decent pricing, i've had some uncomfortable experiences with the staff before. There's been some foul language used in conversation with me as well as an strange situation where i was laughed at because of the way i looked. I'm gonna to move to a different location. read more

Great customer service! Quick turnaround when dropped off. Will definitely refer people here!

The team at Driver's Edge helped us refurbish an Out-of-State vehicle to pass the Texas State Registration test. The process was a bit complicated and they worked w/ us to get the best price and timing. It is nice to have a honest & dependable resource for our vehicles. read more

Nice people, good service. BUT now I'm looking at an $800 oil pan replacement after using them twice for an oil change. They don't hand screw the cap back on - they use a drill which easily strips the treads. Bummer! read more

Brought car here multiple times yet every time that front desk lady is the rudest person I'v ever dealt with. Called about getting my car in today and she was rude again on the phone. Said Nevermind and hung up read more

Rick and the team was absolutely amazing. My check engine light came on 1 day prior to traveling for vacation. They were able to get me in diagnose the issue and order the part quickly. Rick went above and beyond calling the 3rd part warranty company to advocate and get the part covered. Not only did he get the part covered we had our vehicle completed and were able to get on the road without any delays for our trip. read more

Have always been honest, forthright and pleasant to deal with. Nothing but positive experiences to offer.

Always great service that you can trust. I've been bringing our vehicles here for 3 years and they always take care of us.

Helped me out big time. Fixed my parking brake issue right away and fair cost. Will be back. Thank you

This business saved me this morning!!! The start to my day was already just awful and emotional, and as I get into my car and I can tell something is off when starting my car. I did a quick google search and I self diagnose that it's going to be something serious and expensive. Somewhat new to the area I do not have a mechanic but remember passing this place so I took a chance and just pulled in. I left my car running, afraid it wouldn't start if I turned it off, and walked inside. By the time I walked inside all the stress of the morning had taken it's toll. As I was fighting back tears, but not successful, I spoke to the gentleman at the counter and told him how my car had been acting and asked if they could help me. HE WAS SO NICE!!! He immediately had my car pulled my car around it was quickly diagnosed as just a bad battery. They replaced it and I was out within 15 min!!! The kindness that this company showed me this morning deserves to be acknowledged!!! I highly recommend not only because of their kindness but also the honest diagnoses of the cars issue. This company now has customer for life and I will highly recommend them to everyone I know!!! read more

This review is from my experience in November 2019(better late than never). I had a cylinder go out while I was driving and ended up at Driver's Edge in Prosper. They completely took advantage of customer ignorance and price gouged me. I usually work on my own car, but this was an unexpected emergency while I was away from home and I needed the work done. I needed ONE ignition coil replaced and was honestly ignorant of them as I never replaced one and didn't have time to do any research. They went ahead and replaced the coil as well as all 4 spark plugs and said I also needed the engine valve cover gasket replaced. I took their word for it. The bill was $739.19. A set of 4 spark plugs costs around $22. They charged me $56. One ignition coil costs between $22-75. They charged me $173.65. An engine valve cover gasket set costs around $14. They charged me $82.99. Labor was $327.80 They also charged me for 3 cans of brake cleaner for $14.97. I just took a look at my spark plugs and they appear to have never even been replaced. These folks are criminals. Do not give them your business. read more

Very honest people. You can trust them 100%. I do inspection and other major mechanical things that I can't handle. read more

Driver's Edge Complete Tire & Auto Service - Auto Repair Near Me - Prosper, Texas

THIS PLACE IS NOT THE PLACE TO GO IF YOUR A WOMAN!!!!! I paid $650 to have some work done that dealt with oil pan ... the parts were like $50 and the labor was $600... once they were done I was having the same problem. I went back twice and they said they couldn't figure it out what the problem was ??????? Then soon after my check engine light came on and told me to turn the car off immediately at that point I drove my car to KWIK KAR ... they told me I needed to go back to the original place the work was done. They gave me a free towel and made sure I was good ...fast forward after a few hours of them having my car... NOW THEY SAID IT WAS GOING TO COST ME me another $650 to do something else with the oil. WTH I don't even know what they did for the first $650.. I felt like I was honestly just taking advantage of because I was a woman... LADIES STAY AWAY FROM DRIVERS EDGE !!!!! read more

Great Place! Extremely Friendly Staff and Quick Attention to Details. I will most definitely be going back. Thank you for your hard work, happy attitude and smiles. read more

Driver's Edge Complete Tire & Auto Service - Great little Waiting Room and kids play area, plus a TV and Free Wifi.... Not to Shabby! - Auto Repair Near Me - Prosper, Texas

After talking with them on the phone, this place will NOT replace powertrain parts unless the vehicle produces a trouble code. Not all vehicles produce trouble codes every time there is an issues, especially on older vehicles. There are other means of diagnosing powertrain problems. This tells me this is a place without certified mechanics, or only wants the easy work. I will take my business elsewhere. read more

I've went here multiple times for both my cars. They are great for a quick oil change but anything more.... Go elsewhere. I had a break problem they couldn't fix but continued to go to them. Today was the straw that will cause me not to go back. Tires vibrating and they couldn't fix it. read more

HONEST. They don't sell you services you don't need. I won't take my car anywhere else. Made the mistake of trying a place closer to home and they said I needed new brakes. Got a second opinion at Driver's Edge and they said I still have 15k miles left until new brakes. read more

Great customer service and quick too! I came here for a state inspection and I was in and out in 20 minutes. They have a great seating area and wifi. Thanks So much, I will definitely come again. read more

We are also new to the area and living in a neighborhood with lots of construction which means debris which leads to FLAT TIRES. These guys came to my house, took the tire to their shop, fixed it and brought it back to me good as new. I also got a follow up phone call to make sure everything worked out ok. SUCH GREAT SERVICE. Kevin and Peyton are awesome. Thanks guys! Made my day. Second experience with these guys was just as awesome! Used them to get a state inspection and they took such good care of me. Not every day you find such great, kind service. Also their shop is super clean and customer friendly. Two thumbs wayyyy up for these guys! read more

Called to ask question about coming in for inspection. Lady answered the phone rude and condescending. My first time bringing into a shop as opposed to dealership. Sorry I don't deal with this every day. Some people shouldn't work in customer service. Will go to one of the many other places in the area instead. read more

I have been here a handful of times and have always received excellent customer service. This place is not like many auto places. I don't have that gut feeling I've been ripped off every time I leave. This place is a breath of fresh air when speaking of auto places. They have saved me tons of money on more than one occasion. read more

Just moved to Prosper from North Garland and took my Suburban here for an oil change and then 2 weeks later for a squeak near the front wheel. These guys didn't try to upsell me on any unnecessary items during the oil change. Then, when I brought it back for the squeak, they found that a prior auto shop from North Garland had not greased a control arm during install. They greased it up and handed me the keys and didn't charge me a thing. Other auto shops would have charged a diagnostic fee in some cases...not here...at least not for this. Will be back. read more

Nicole gives horrible customer service. Unfriendly over the phone and they overcharge! Steer clear.