My father purchased a vehicle from Brad Manning Ford. The vehicle had an issue and he decided to…read morereturn the vehicle and wrote a check to get out from a vehicle with issues. Brad Manning told us that they were going to cancel the warranty and we were going to be refunded for the prorated amount of the extended warranty and gap insurance. The leadership that Brad Manning Ford told me that they would be in contact with me in the next week or so once the check has arrived. It has now been several months of getting the run around and now Brad Manning is saying that we are not entitled to this refund. I strongly advise everybody stay far far away from this dealership as they have zero integrity and they're not people of their word.

All staff was helpful from the start, I came from 90 minutes away. They held the vehicle for me…read morefrom when I started my trip to when I got there; least to say I went home with another vehicle. I would definitely deal with them again in the future.

Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

After dealing with another Toyota dealer found that Bemis had the Tundra I was looking for. Came in…read moredealt with Aaron who was very cordial. Was able to make a deal. Not an exceptional deal but one I felt was fair. The staff here was helpful and considerate. I have been using another Toyota dealership for years ( since 2008). I think I found a new dealership to deal with. They were able to give me a better price than the one that gives you the bottom price and no dealing.

The service department has been excellent to work with. I take my Prius there for regular service…read moreand they keep me up on items that need to be address. Anytime I have had a problem, they are there for me and have helped me find the solution.

Highly recommend this place refurbished battery's best practices in town, come check them out!…read moreGracias Abel por tu ayuda!!

I would highly recommend DeKalb Sycamore Cadillac. It was a great experience. We bought a 2025…read moreCadillac XT5 and Nick was great. He explained the operation of the vehicle after we took it for a test drive. He explained the whole process. This was the 2nd vehicle we purchased from Nick. Again if you want a great experience and great service, go to Dekalb Sycamore Cadillac.

Chuck Gasso provided such an amazing experience buying a car that I give him five stars and…read moredefinitely recommend him to anyone looking for a new or used car in the area! I drove from Iowa a couple hours and I'm glad I did. From the time I got there two weeks ago to now has been nothing but making sure I'm happy. Hands-down the best experience I've ever had buying a car. Thank you, Chuck! I'll see you for my next car purchase.

I have to say I am completely pleased and grateful to have the experience that I did at Kunes of…read moreSycamore. From start to finish, I went in on a whim to buy my daughter her first car, explained what I was doing and what I wanted this particular car for, and all the people that I spoke to, not just my salesman, were more than willing to talk to me about the car and the safety features of this car over another. Even down to the Service department, wanting to make sure that it was everything I wanted it to be to surprise her with. Financing - flawless, quick, honest straight forward and the quickest I have ever purchased a vehicle. I live an Hour away from this dealership, and I will travel back for my next vehicle. Thank you! She loved the Acura!

This dealer is a pathetic joke. I reached out online for a vehicle for 43k, have a trade valued at…read moreanywhere between 48-52k from 3 different dealers, these idiots offered 43k. You had a guaranteed sale and lost it with your insulting offer. Be ready to be low balled shopping here. Don't waste your time, other dealers close by will give you more for your trade, just drive about 10-15 minutes further for an extra 5-10k. They then proceeded to list values of other "comparable" vehicles as I was also looking online and was still being misinformed, seems they were looking at a year older model and thought I was stupid and don't know how to work a computer... Sad that people can't see a sale sitting in front of their face.

I'll just start by saying, you can't please everyone. This is a used car dealership, and they sell…read moreAS IS. They don't keep that a secret when you buy here. Redtag really went out of their way to make sure the vehicle I was purchasing was in tip top shape. Everything was handled in a professional manner. Very friendly. I appreciate everything they took care of for me. I would buy here again.

They gave me a key with remote start... Then I took it to Chevy to fix the remote (the car is…read morebumper to bumper warranty) and Chevy said this car is not equipped with remote at all! So Chevy charges me about $50 to find out that the key in my hand is not the original key... I like the car, so I give 2 stars, but the costumer service doesn't get much. CAREFUL... I took a video there too, you can check it out and let me know what you think please. Thank you for reaching https://youtu.be/-lS6Ow-RkDM

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

Bought a vehicle here in June 2025. There was a ding/crack in the windshield which they agreed to…read morereplace as part of my sales agreement. Stephen the sales manager said it was a "safety issue". 4 months later and it is still not fixed. Everytime I call to inquire about it I get told they will look into it and call me back and they NEVER call back.

We bought our Grand Cherokee their and were happy. Servicing the car was OK, but then they started…read morecharging a 3 or 4% service charge on credit cards, so we switched to St. Charles Jeep from now on.