My father purchased a vehicle from Brad Manning Ford. The vehicle had an issue and he decided to…read morereturn the vehicle and wrote a check to get out from a vehicle with issues. Brad Manning told us that they were going to cancel the warranty and we were going to be refunded for the prorated amount of the extended warranty and gap insurance. The leadership that Brad Manning Ford told me that they would be in contact with me in the next week or so once the check has arrived. It has now been several months of getting the run around and now Brad Manning is saying that we are not entitled to this refund. I strongly advise everybody stay far far away from this dealership as they have zero integrity and they're not people of their word.

All staff was helpful from the start, I came from 90 minutes away. They held the vehicle for me…read morefrom when I started my trip to when I got there; least to say I went home with another vehicle. I would definitely deal with them again in the future.

After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

Took off work early and drove 2 hour round trip for a truck, told Drew(Sales "Kid") I would be…read morethere at 2:00 P.M. I showed up at 2:00 and he sold the truck out from under me, knowing I was on my way!! COMPLETE WASTE OF MY TIME AND LOSS MONEY LEAVING WORK EARLY!! Very POOR sales policy. Someone gives a set time to be there they should hold it and maybe give a half hour leeway, then if no show go ahead and sell the vehicle to the next person. Don't bother giving a set time to them, it means nothing. Enjoy the sale "Drew"!

Don't recommend this place. Not the best dealership experience I have had. Should have gone…read moreelsewhere. Real scam artists that give all dealers bad names. Once they have your money you are no good to them anymore and they don't bother returning calls/texts/emails. Stay far far away.

Highly recommend this place refurbished battery's best practices in town, come check them out!…read moreGracias Abel por tu ayuda!!

I would highly recommend DeKalb Sycamore Cadillac. It was a great experience. We bought a 2025…read moreCadillac XT5 and Nick was great. He explained the operation of the vehicle after we took it for a test drive. He explained the whole process. This was the 2nd vehicle we purchased from Nick. Again if you want a great experience and great service, go to Dekalb Sycamore Cadillac.

Chuck Gasso provided such an amazing experience buying a car that I give him five stars and…read moredefinitely recommend him to anyone looking for a new or used car in the area! I drove from Iowa a couple hours and I'm glad I did. From the time I got there two weeks ago to now has been nothing but making sure I'm happy. Hands-down the best experience I've ever had buying a car. Thank you, Chuck! I'll see you for my next car purchase.

I'd like to start off with an observation and statement of my experience at Kunes in Sycamore. You…read morecan almost, always tell who likes/loves what they do when it comes to performance demonstrated. The person that I'd like to share my experience about is the one and only Edmund Rosado. I feel very comfortable saying that he must be the absolute best at the deakership. Eddy is confident, professional, HIGHLY DEDICATED and knowledgeable. During my visit and interaction with Eddy, he never failed to educate and inform me of what and how everything that was relevant to the function and safety of the vehicle, prior to any movement, nor, prior to actually starting the engine, worked. He's kind, polite, considerate with EXCELLENT CUSTOMER SERVICE SKILLS. Eddy takes the TOP SPOT for going way.......BEYOND EXPECTIONS. I say that with honesty and genuine pleasure. Having met Eddy for the first time, the day of my purchase of my 2015,Honda CR-V, I felt as if I was dealing with someone that I've known for a long time. He is that personable. The greatest asset to any establishment is Eddy because he possesses all of the aforementioned qualities that could work wherever he goes. Eddy's a keeper. I could really keep going, but there is not enough time, nor space. I am a good judge of character. As I writing this review, I was put back in the moments of my experience and interaction with Eddy. While the whole staff made me feel quite comfortable, Eddy made me feel most comfortable. A HIGHLY IMPRESSIVE Person. THANK YOU EDDY. I would recommend Eddy to anyone I know that's looking to purchase a vehicle !!!

this dealership is a scam the no fear warranty is a joke and they don't honor it away. I spent 16…read moregrand on a car drove it for 10 thousand miles and the transmission went out. their no fear warranty will not cover it because I didn't get my oil changed there. DO NOT BUY FROM THEM

I'll just start by saying, you can't please everyone. This is a used car dealership, and they sell…read moreAS IS. They don't keep that a secret when you buy here. Redtag really went out of their way to make sure the vehicle I was purchasing was in tip top shape. Everything was handled in a professional manner. Very friendly. I appreciate everything they took care of for me. I would buy here again.

They gave me a key with remote start... Then I took it to Chevy to fix the remote (the car is…read morebumper to bumper warranty) and Chevy said this car is not equipped with remote at all! So Chevy charges me about $50 to find out that the key in my hand is not the original key... I like the car, so I give 2 stars, but the costumer service doesn't get much. CAREFUL... I took a video there too, you can check it out and let me know what you think please. Thank you for reaching https://youtu.be/-lS6Ow-RkDM

A wonderful place to buy a classic car and what a presentation. The staff is friendly and full of…read moreknowledge. I went to the open house with a great band and free food for all. I was set up with a great set of wheels I am proud of at a reasonable rate. Thank you ! Art

CAF was a wonderful location to store your classic car. This location also tends to all your…read moreautomotive needs. The staff is very friendly and care for your precious cargo as if it was theirs. The building is very cool inside. CAF also hosts car/truck clubs. We will be back.

Bought a vehicle here in June 2025. There was a ding/crack in the windshield which they agreed to…read morereplace as part of my sales agreement. Stephen the sales manager said it was a "safety issue". 4 months later and it is still not fixed. Everytime I call to inquire about it I get told they will look into it and call me back and they NEVER call back.

We bought our Grand Cherokee their and were happy. Servicing the car was OK, but then they started…read morecharging a 3 or 4% service charge on credit cards, so we switched to St. Charles Jeep from now on.