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    Brad Manning Ford

    2.7 (23 reviews)
    Closed 9:00 am - 7:00 pm

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    4 months ago

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    1 year ago

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    2 years ago

    Great at keeping consistent contact throughout my search for a Ford Explorer - Eric was a big help.

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    10 years ago

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    15 years ago

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    14 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    8 years ago

    Horrible service department. They will damage your car and blame you. Then they will refuse to fix their own mistake.

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    11 years ago

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    9 years ago

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    Ask the Community - Brad Manning Ford

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    Superior Car Credit - DeKalb - bad credit no credit Auto Brokers in Dekalb, IL

    Superior Car Credit - DeKalb

    (8 reviews)

    Great service contract provided with the vehicle! Mike the service manager was a hoot to work with,…read moreanswered all of my questions. Got my vehicle back to me in a timely manor! Thank you Superior Car Credit!

    So a little over two years ago I purchased a vehicle from Superior car credit. The day I bought it…read morethe check engine light came on. I went back and brought it up and they ran a test and said it was the catalytic converter we set up a time to bring it in and get it replaced. This time it was free of charge since they sold it to me that way. Three days later I get the car back with a replaced converter. The very next day the engine light comes back on. They test it again. Same result. They explain that Chevy sometimes need specific converters but that the car would still be usable until it got replaced. It never did. Fast forward a year or so and I was terminated from my job. I was going through different employers for about a year and missed payment from time to time in which they would disable the car. There was a point where I had a severe coolant leak and coolant would spray from the hose all over the engine. I was out of work so they shut the car off for a few weeks. I spoke with them about the coolant problem and asked if they could please fix it while the car was disabled and I want able to use it anyway. The agreed and took the car and made the repairs.I got my money together and paid it and got the car back repaired. The car was never perfect but it was running and didn't really cause me much problems. A few months later the car was disabled again. This time for 20 days. There was nothing majorly wrong with the car prior to it being disabled. Again I got my money caught up and they enabled the vehicle. This time however when I went to stay the car it acted exactly like it does when I try it to start it when it's disabled. One click and that's it. So I call them and ask what's going on. They give me no real answers except that the car is indeed enabled on their end. For days I try to figure out what's wrong... Posting questions on here, having people come look at it, etc... the consensus was usually the same, it appeared as if the car was still disabled. I called and complained again and they finally agreed to look at it. They towed it in to Superior and I heard nothing for a couple days. I called them on the third day and the last sent me a three page invoice with the numerous issues with the vehicle that cost over 3000$ to fix. They mentioned 3 specific problems that needed to be fixed just to get the car running again and that would cost $800. So, this incredibly long story short. I am furious with this company. There was nothing severely wrong with the vehicle when I parked it now there's a laundry list of problems that they want to charge an additional 20% of what I'm paying for the car in total. I feel like I'm being scammed. I honestly don't even know how to react at this point. So I'm here asking... What would you do in this situation? I understand my occasional issues of being late on payments is 100% my fault. But I've always got the money right and got caught up. I feel like they are just playing games and want to squeeze every some they can put off me when the reality is these problems almost certainly already existed when they sold me the vehicle. It's incredibly infuriating and I'm curious what others would do in this situation

    Tom Sparks Auto - Ask for Brad when looking for a car!

    Tom Sparks Auto

    (35 reviews)

    After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

    Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

    Brad Manning Ford - car_dealers - Updated May 2026

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