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    Brad Manning Ford

    2.8 (24 reviews)
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    2 years ago

    Great at keeping consistent contact throughout my search for a Ford Explorer - Eric was a big help.

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    9 years ago

    Horrible service department. They will damage your car and blame you. Then they will refuse to fix their own mistake.

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    Ask the Community - Brad Manning Ford

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    Tom Sparks Auto - Ask for Brad when looking for a car!

    Tom Sparks Auto

    (35 reviews)

    Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

    After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

    Kunes Honda of Sycamore - New Car & Trade In

    Kunes Honda of Sycamore

    (49 reviews)

    I purchased a new 2018 Honda civic from the dealership last summer. Overall, the experience was…read moregood. Sycamore was the cheapest out of the three Honda dealers, and they were able to locate and trade with another dealer to find the color I wanted. However, a year later, the wheel locks I purchased (when I bought the car) are already RUSTING. Service told me I would have to pay for wheel lock replacements as those are not covered under warranty. Honda does not stand by them as they are "an accessory." It's very disappointing that Honda, a company that touts reliability and longevity, buys a crappy aftermarket accessory, doesn't stand by the product under warranty, and then passes that cost off to the customer. (To be clear, I take care of my vehicles. This Civic gets washed frequently, and it has been waxed three this year. Prior to this Civic, I had a Ford for 14 years, and I NEVER saw this type of wheel rust on it. SMH )

    Be careful with this dealership. The car I purchased was advertised at one price online, but my…read morecontract came out higher. They make you feel like they're working within your price range, but then subtly include packages you SPECIFICALLY declined (Cermaplate, wheel and tire protection) in the final paperwork. Let's be real, who has time to read every line in detail? I trusted them (knowing they're my brothers and sisters in Christ), so I signed all the ppwk, and it was an expensive lesson. I reached out to the person who helped me with the purchase. No response. Then I got a call from the service department saying the Cermaplate is already applied to the car and is not refundable/cancellable. So my question is: why does the paperwork say the buyer is not required to buy this package, yet you already applied it to the car? It's like someone seasoning your food at a restaurant without asking, then charging you for it on the bill. You can't unseason it, so now you're stuck paying for something you never ordered. They're not transparent about what you're actually signing, and by the time you notice, you're already locked in. I'd encourage anyone who walks or gets lost into this dealership to CAREFULLY REVIEW EVERY LINE ITEM before signing and MAKE SURE the contract price matches what was advertised (take a screenshot). Also, don't be fooled by the Christian music playing in the showroom. Matthew 7:15 -- 'Watch out for false prophets. They come to you in sheep's clothing, but inwardly they are ferocious wolves.'"

    The Classic Auto Factory

    The Classic Auto Factory

    (8 reviews)

    I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

    I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

    Kunes

    Kunes

    (27 reviews)

    BEWARE!!! I am almost starting to wonder if this dealership is money laundering. We live out of…read morestate and I had been looking at Range Rover Sport SUVs (2024 and 2025 models) within a 250 miles radius of our home. I had been watching the price on several of these SUVs available at Kunes. We had been planning a trip to Chicago anyway and decided to stop in Sycamore on our way into the city. To make a long story short, the price of the car was advertised as $61,000 online on several reputable third party sites. I even called the afternoon before we stopped by the dealership to confirm the price with the salesperson (Peyton) to make sure it was worth my time to stop and look at several of these SUVs. Peyton said the price has actually dropped a little to $60,600. Great, I thought! I should have known something wasn't right when the sales guy was pushing one of the other Range Rovers (same year, with less mileage) but with a $68,000 price tag. I asked to see the $61k SUV. He informed me it was on a "long term test drive" and wasn't available. When I clearly saw the car I saw online sitting in the lot I walked him over there and said- "What is this one? It looks like the Range Rover you claim is on a long term test drive". He said he would go inside and check it out. I should have realized right then and there this entire place is full of scammers and liars. We test drive the SUV (you know, the most affordable one that was allegedly on a long term test drive and not available) and love it. We are sitting at the sales desk, ready to make a deal and finalize paperwork. Sales guy keeps us waiting for over an hour because he is not "allowed" to do pricing- that's the manager's job. Finally, the paperwork comes back and the purchase price is $71,000! What??? Based on the Carfax report Kunes had purchased the car back in early April. You are joking right? I am getting ready to purchase a $60k vehicle you have had sitting on your lot for almost five months and you raise the advertised price by $10k right before I am ready to cut you a check for $60 grand? Ha, ha. What idiots. I should have known that gross vape and kratom I found in the middle console should have been my warning sign that this place is as shady as a trailer park. RUN don't walk from this dealership. I am in my mid-40's and this was the sketchiest experience of my entire life. Maybe they should sell beaters, not high end cars. Anybody with half a brain can see this scam from a mile away. If I could have given negative stars, I would have. I think the authorities should audit this place and make sure it is actually legit and selling cars.

    Loved the sales team and the time they took to get me in exactly what I wanted.... everything was…read morestressful free until it came down to the dealership completing the contract and getting me my plates. Since June 9th the Ram i bought hasn't been registered and been sitting in storage. I've paid no less than 500$ a week for transportation using Uber and friends. They decided to do nothing about anything. We've been in a state of emergency in the city of Gary indiana and I had to order a Uber to transport myself and my family of 6 for food and electricity because the kunes dealership didn't complete their contract and my truck still has no registration and no way of getting it registered

    Brad Manning Ford - car_dealers - Updated September 2026

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