My father purchased a vehicle from Brad Manning Ford. The vehicle had an issue and he decided to…read morereturn the vehicle and wrote a check to get out from a vehicle with issues. Brad Manning told us that they were going to cancel the warranty and we were going to be refunded for the prorated amount of the extended warranty and gap insurance. The leadership that Brad Manning Ford told me that they would be in contact with me in the next week or so once the check has arrived. It has now been several months of getting the run around and now Brad Manning is saying that we are not entitled to this refund. I strongly advise everybody stay far far away from this dealership as they have zero integrity and they're not people of their word.

All staff was helpful from the start, I came from 90 minutes away. They held the vehicle for me…read morefrom when I started my trip to when I got there; least to say I went home with another vehicle. I would definitely deal with them again in the future.

Great service contract provided with the vehicle! Mike the service manager was a hoot to work with,…read moreanswered all of my questions. Got my vehicle back to me in a timely manor! Thank you Superior Car Credit!

So a little over two years ago I purchased a vehicle from Superior car credit. The day I bought it…read morethe check engine light came on. I went back and brought it up and they ran a test and said it was the catalytic converter we set up a time to bring it in and get it replaced. This time it was free of charge since they sold it to me that way. Three days later I get the car back with a replaced converter. The very next day the engine light comes back on. They test it again. Same result. They explain that Chevy sometimes need specific converters but that the car would still be usable until it got replaced. It never did. Fast forward a year or so and I was terminated from my job. I was going through different employers for about a year and missed payment from time to time in which they would disable the car. There was a point where I had a severe coolant leak and coolant would spray from the hose all over the engine. I was out of work so they shut the car off for a few weeks. I spoke with them about the coolant problem and asked if they could please fix it while the car was disabled and I want able to use it anyway. The agreed and took the car and made the repairs.I got my money together and paid it and got the car back repaired. The car was never perfect but it was running and didn't really cause me much problems. A few months later the car was disabled again. This time for 20 days. There was nothing majorly wrong with the car prior to it being disabled. Again I got my money caught up and they enabled the vehicle. This time however when I went to stay the car it acted exactly like it does when I try it to start it when it's disabled. One click and that's it. So I call them and ask what's going on. They give me no real answers except that the car is indeed enabled on their end. For days I try to figure out what's wrong... Posting questions on here, having people come look at it, etc... the consensus was usually the same, it appeared as if the car was still disabled. I called and complained again and they finally agreed to look at it. They towed it in to Superior and I heard nothing for a couple days. I called them on the third day and the last sent me a three page invoice with the numerous issues with the vehicle that cost over 3000$ to fix. They mentioned 3 specific problems that needed to be fixed just to get the car running again and that would cost $800. So, this incredibly long story short. I am furious with this company. There was nothing severely wrong with the vehicle when I parked it now there's a laundry list of problems that they want to charge an additional 20% of what I'm paying for the car in total. I feel like I'm being scammed. I honestly don't even know how to react at this point. So I'm here asking... What would you do in this situation? I understand my occasional issues of being late on payments is 100% my fault. But I've always got the money right and got caught up. I feel like they are just playing games and want to squeeze every some they can put off me when the reality is these problems almost certainly already existed when they sold me the vehicle. It's incredibly infuriating and I'm curious what others would do in this situation

After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Bought a vehicle here in June 2025. There was a ding/crack in the windshield which they agreed to…read morereplace as part of my sales agreement. Stephen the sales manager said it was a "safety issue". 4 months later and it is still not fixed. Everytime I call to inquire about it I get told they will look into it and call me back and they NEVER call back.

We bought our Grand Cherokee their and were happy. Servicing the car was OK, but then they started…read morecharging a 3 or 4% service charge on credit cards, so we switched to St. Charles Jeep from now on.

I'll just start by saying, you can't please everyone. This is a used car dealership, and they sell…read moreAS IS. They don't keep that a secret when you buy here. Redtag really went out of their way to make sure the vehicle I was purchasing was in tip top shape. Everything was handled in a professional manner. Very friendly. I appreciate everything they took care of for me. I would buy here again.

They gave me a key with remote start... Then I took it to Chevy to fix the remote (the car is…read morebumper to bumper warranty) and Chevy said this car is not equipped with remote at all! So Chevy charges me about $50 to find out that the key in my hand is not the original key... I like the car, so I give 2 stars, but the costumer service doesn't get much. CAREFUL... I took a video there too, you can check it out and let me know what you think please. Thank you for reaching https://youtu.be/-lS6Ow-RkDM

A wonderful place to buy a classic car and what a presentation. The staff is friendly and full of…read moreknowledge. I went to the open house with a great band and free food for all. I was set up with a great set of wheels I am proud of at a reasonable rate. Thank you ! Art

CAF was a wonderful location to store your classic car. This location also tends to all your…read moreautomotive needs. The staff is very friendly and care for your precious cargo as if it was theirs. The building is very cool inside. CAF also hosts car/truck clubs. We will be back.

Best Used Car Dealership, Staff Is Very Friendly And They Explain Every Feature Of The Car And Make…read moreThe Process Very Easy ! Will Definitely Buy Another Car In The Future From Them