I have my son's car loan here and nothing but good things to say about. great service and no…read moreproblems at all

the financing company is terrible, don't give you full 30 day notice before repossessing you…read morevehicle with a 720 repo fee! NEVER BUY FROM THEM

I would highly recommend DeKalb Sycamore Cadillac. It was a great experience. We bought a 2025…read moreCadillac XT5 and Nick was great. He explained the operation of the vehicle after we took it for a test drive. He explained the whole process. This was the 2nd vehicle we purchased from Nick. Again if you want a great experience and great service, go to Dekalb Sycamore Cadillac.

Chuck Gasso provided such an amazing experience buying a car that I give him five stars and…read moredefinitely recommend him to anyone looking for a new or used car in the area! I drove from Iowa a couple hours and I'm glad I did. From the time I got there two weeks ago to now has been nothing but making sure I'm happy. Hands-down the best experience I've ever had buying a car. Thank you, Chuck! I'll see you for my next car purchase.

Please run they replace my engine twice and now looks like I need a third one done and changed us…read moreover 13000 thousand for the second engine I made a mistake bye buying a vehicle here please don't make the same mistake I did

El peor dealer con el que puedes adquirir un carro, llevo 7 meses con el vehículo y esta es la…read moresegunda vez que toca cambiar el motor, la primera vez se demoraron un mes en arreglarlo para solo durar 4 meses funcionando y otra vez tener que repararlo, insinuando que el vehículo se había dañado por no realizar los cambios de aceite, a eso sumarle que un vehículo que en calle se consigue en 5000 a 7000 usd, voy a pagar 12000 por el y habiéndole cambiado el motor 2 veces, la verdad que pesar que se aprovechen de la gente por lo menos tengan decencia de vender vehículos con un motor en buen estado, y como añadido me reclaman por la cantidad de millas que le e metido al carro, me hubiera comprado un carro del 98 y me hubiera salido mejor mecánicamente.

I may change to great, but, will have to see how the service turns out!!!…read more Most of us hate buying a new car, because of the cares sales people BS. After doing my research on prices, I had a good experience with (Dan Wolf) Naperville Toyota. I also love the proactive approach to their service team. I'm having to me customizations done to my new Tacoma and they have been amazing in their responsiveness. Great job team!!!

To begin, I bought this car brand new at Toyota of Elgin, but every time I go in for a simple…read moreservice, they give me a dozen things it does not need and make it imperative that I have them done asap plus do not check for what I want done. And, the service check takes forever (think 2 hours on a Saturday): 1. New tires (I went elsewhere for half the price, but that place told me i had at least another year on the old ones, so I was switching them out early) $2500 at Toyota ($1130 for four locally, better brand, original equipment). 2. Brakes: they did not check them even though they said they would. Instead tried to sell me a front caliper cleaning $117, rear caliper $117 nope. What I did need was the supposedly free brake check that they "forgot" to do. At local shop, told I have 80% wear left. Free check. 3. Rodent Deterrent -$303 nope don't need that. I use bait boxes in garage. 4. A/C Heater Cleaning $205 nope, don't need that 5. Fuel Induction Clean $299 nope, don't need that 6. Wheel Alignment $159 nope, don't need that 7. PCV Valve Replacement $142 huh? 8. Brake Fluid Exchange $267 yes, local shop said I could use that but they charge $140 9. New rim (it's a large scratch, who cares) $994 So, I came in for a brake check that they forgot to do, windshield wipers, and a tire check, and they wanted to charge me $4143, but I got out for $77 for the wipers and what they termed a "basic car check" that does not include checking brake pads. Who can afford this larceny? And, how can a "basic car check" not include the size of the brake pad remaining? My car has 35K miles on it now (it had 33467 at the time of the Toyota basic car heck). Guess where I'm not going back to today, now that my car keeps saying I need the oil changed? And, how do I need the oil changed when it's only been 2000 miles. I'm guessing that's because it's been 6 months. So okay, that's fine, I had it done locally for $95.00 and $38 to rotate my almost brand new tires. At least Pinnacle will do the brake check for FREE. Note that terribly damaged (not) rim in the photo on back tire. If you buy a Toyota, do not have it serviced at Toyota of Naperville, unless you like throwing cash out the window.

Regrettably, I lost my van to a drunk driver (with no insurance). Today, I visited Rob and he was…read moreINCREDIBLY kind and understanding with my situation. I am now a HAPPY owner of another van. Rob went above and beyond with the deal and in a timely manner! Thanks LAF!!! You've made the pain of car buying SO MUCH easier!

We can't say enough about Rick and millennium motors. He…read moreoffer a limited warranties on the cars that he sells even if they have high miles. We had looked at many other dealerships that sold their cars 'as is'. It is wonderful to have an honest businessman like Rick in Yorkville. I would highly recommend this business.

The owner and his staff help me pick out the right truck to purchase for my son's first vehicle…read more They made the process easy and enjoyable. They are willing to negotiate but the thing that impressed me the most is that when they make a promise they keep it and more. The original warranty didn't cover a mechanical issue with the truck but to make sure I was happy and satisfied the owner paid for the repairs. Buy your next used car here. They have a great selection of cars and trucks.

Christian was great! He worked hard to make sure I got the vehicle I wanted. That being said, less…read morethan 36hrs of purchasing the vehicle my car wouldn't start. I speak with the manager and he laughs it's off. Tries to throw the blame on me and insinuates I left something on and then blames it on the cold weather. Not understanding my frustrations at all. Anyways I'm annoyed less than 36 hrs I have to pay someone to come out to give me a jump. A few hours later my check engine light comes on. I had the car for two days now and it's proving to be a huge regret.

DO NOT GO HERE!!!!! MORE OF A SCAM THAN ANYTHING! I got a car from here and out of the 4 years I've…read morehad it, it's been in the shop more than on the street! Customer service is terrible and they will jack up your price WITHOUT telling you!!! 10/10 DO NOT RECOMMEND! Give your money to a company who CARES!

I called first and spoke with Jim. He assured me he had a few options for the type of trailer I was…read morelooking for. When I arrived, he showed me 3 great options, but I didn't buy that day because I was still in shock how much these were (Jim mentioned prices have more than doubled in the past few years). I was initially put off a bit because he didn't have any entry-level trailers. Most of what he has is upgraded and solid as heck. I've never seen such solid trailers. I went home, did some more homework, and quickly realized he offered me an incredible deal on all 3 trailers. In fact, trailer for trailer at a competitor, his upgraded trailer was $1,000 less than their entry-level trailer. I showed a competitor the quotes he gave me, and they just handed it back and told me they couldn't touch those offers. When I went to purchase, it was a 10 minute process. Jim walked me through the trailer again, got me a few accessories and that was it. He even changed the ball on my hitch to the correct size at no additional charge. Hopefully I won't have to buy another trailer again, but if I do it will be Morris and no place else.

Don't by anything from this scam company they lied about everything. They say what ever you want to…read morehear then don't follow through. They carry garbage products in Quality Trailers which is the only company who and they lie lie lie, do yourself a favor and get a PJ, or a Load Trail, their trailers are garbage. This is about our 200th skidsteer trailer to let you know we know what we are talking about. We have over 20 skid steer trailer in our yard right now not one of them came with a 5000 jack, GARBAGE! Look at the pictures below you could see them laughing at me after I wrote him a check for their trailer this is how they treat their customers just so you know

Very bad customer service. I was still talking asking if i can get an off or rebate since i want to…read morepay all my car loan... But she doesnt let me finnish. This is not the first time i made a call. Eveytime i make a payment they will just cut you off the call didnt last for min. I dont know. Im so pissed off. They have attitude. This is not how you will treat customers and potential customers.

Extremely awful experience, refinanced three months after signing on. Harassing tactics were used…read morein an attempt to verify employment including submitting a national sales lead through a channel of about 30 executives and sales team members putting my pregnant wife through a great ordeal of undue stress in explaining the sales lead to the above mentioned sales members. Customer service has been horrendous. Email system that doesn't work. CSR's that can't submit emails in reference to the phone conversation for confirmation. Refusing to send even a copy of the title to the new finance company for purposes of getting as far away from this company as possible. They uses invasive tactics as "security questions" including employment. More less for their own records. Not as a security question. And good luck if you are financed with this company in a state where you typically hold the title. Making it extremely difficult to refinance with a LEGITIMATE finance institution. Next stop...BBB