UPDATE‼ I have received ZERO communication from Idris about reimbursement.
*DO NOT HIRE THESE MOVERS!*
I will update this post as soon as I speak with Idris tomorrow, June 20th, 2022.
I am currently in a dispute with this moving company that I hired two weeks ago on June 1st, 2022. The movers dropped my electric sofa recliner and tried hiding it from me. I saw them drop it and so did another witness. They called the owner Idris and he told me to look for someone to fix it and they would cover the charge. I was unable to find anyone to fix it and I had spent two weeks trying to get a hold of the company by phone call, voicemail, text, and email. Not until I started leaving bad reviews did Idris call me yesterday to speak of the matter. Now, the movers are denying dropping my couch and Idris won't give me the information to his insurance company. My apartment is willing to provide video footage to defend my claims but I need to file a police report. I went to file a police report on Friday and because it's a civil case and not criminal they suggest that I take Idris to small claims court. I spoke to him Friday afternoon and I let him know that I have no intrest in going to court but seeking reimbursement for my couch. I clarified that if he didn't cooperate then I would take him to court and file a claim for not only my couch, but for other damaged property including damaged to the laminate floor. After refusing to give me his insurance information and gaslighting me, meaning he said he'd reimburse me the initial day I spoke to him then had a family emergency and didn't get back to me until two weeks after the incident in where he told me that his employees told him the couch was already damaged then refused to provide information on his insurance. On Friday afternoon he then said he can give me the information but he's trying to make it easier on me. In conclusion, Idris finally said he'd reimburse me for the couch that was damaged by his employees. He said he'd call me June 20, 2022 with his insurance and money for reimbursement. read more