We called New South Windows through replace our old 1973 aluminum single pane windows. Stephen…read moreZito, our sales representative was wonderful, very knowledgeable and initially presented us with an unbelievably expensive quote. As I began to tell him that it wasn't in my budget, he kept finding discounts and the price kept going down. We talked about the other quotes that I had received and the price was lowered one final time. We paid a 33% deposit and the deal was done. A few days later someone came out to test for lead paint, and to verify the measurements. It took what seemed like a long time to manufacture the 10 large windows, (4 months) but when they received any updates the office staff communicated with me. I was expecting 4-8 weeks. These windows were custom made, and the installation team all worked directly for New South Windows. So they all worked together well. The windows install was completely wrapped up in 5-6 hours. The 3 man crew knew what they were doing. One guy demolished the old windows, carefully removing the individual window pains so as to minimize the broken glass. The other 2 worked on the installation of the new windows, one working inside and one working outside. They worked diligently cleaning as they went. Bravo to Robert and his crew. After the installation was completed, I paid the remaining balance. The county building inspector came and was very satisfied with the installation. He verified the windows were all working and installed properly even measuring the distance between screws and comparing it to the architectural drawings. He said that New South has some of the best and cleanest installations that he sees. The service department at New South then came out to check over the installation, to install the caps and covers, which conceal the screws. Two of my windows had damaged /missing screen frames and the service department is on it. I will update when they make good on replacing the screens. My wife and I are very pleased.

Oct 16 2026 Terrible customer service would not recommend…read morethis company. Purchased $100,000 in doors and windows and have thermal seal issues terrible response to get replaced they will take that money but awful to stand behind there product

We got all windows replaced for our house. Price was great. Service was great. Installation was…read moregreat. Paella windows are great. We love the big living room window that replaced 3 slider windows. We strongly recommend this business.

I can't say enough good things about this company. I just had them replace our 2 entry doors and…read morethey did an amazing job from first contact to completion. Sam did the actually work and was professional and thorough. They replaced some large windows for us a couple of years ago so I was confident they would do just as outstanding a job on the doors and I was right.

I have had one sliding door that has been jammed for 4 years and 1 that has not been sliding…read moreproperly for about a year. I was afraid of finding professional help over what I thought it was going to cost. Mason was a true pro, he communicated well and showed up on time with a crew. They fixed my door in about 15-20' and all for under $300. I couldn't be happier with this service and recommend them wholeheartedly.

Called ASGDR to fix a sliding glass door that had the roller fall off. They were available to…read morearrive earlier than originally expected which was great so Mason & two other men arrived about 9:20am today, Friday, May 15th. They had the door repaired in about 15 minutes. Unbelievably fast. Mason Ball is a great repairman & has excellent people working alongside him. They were professional, courteous & the price for the repair was fair. Hope I don't need another repair but would certainly call them again if needed. I highly recommend this business.

Quality window at a great price. Also a big shoutout to the Fernando's crew as they walked me…read morethrough the work being done and assured me of anything that could be a problem and how it can be fixed. Professionalism and communication is what I like to see!!!!

We hired Pella for a turnkey window and door project: new windows and doors in our home addition,…read moreplus replacement windows in the main house. Installation began July 6, 2026. As of September 22, the job is far from complete and communication has broken down entirely. Problems started on day one. The subcontracted installation crew arrived unaware they were replacing existing windows in addition to installing the new ones. They left our home a wreck: blinds taken down with parts scattered around, window sills removed (many still not reinstalled), and plaster and drywall damaged. Pella sent a crew to repair the drywall, but the work was so poor our general contractor had his own drywall sub finish it. A roughly 6-foot window shattered during installation, and a second shattered on its own about two weeks later. Neither has been replaced. Outstanding issues include: Locks that don't work and missing door handles Premium doors ordered factory-painted inside and out, delivered painted only on the exterior. Pella offered field painting instead, which we agreed to evaluate before requesting replacement, but the painter never showed up. Trim covering the window screws, promised after inspection, never installed Two large windows with missing or incomplete interior caulking Unfilled screw holes in the door jambs Throughout the project, our sales rep has been extremely difficult to reach. Neither we nor our GC have heard back from him in weeks despite repeated calls and texts. For a premium brand sold as a turnkey installation, this has been an awful experience. I can't recommend Pella. Order: 0655TSLR26

Mike came right out was Super Fast, Very Friendly and had my sliding glass door working like BRAND…read moreNEW!!! I would DEFINITELY RECOMMEND this company!!!! Thanks Mike!!!

From the owner: Specialized in sliding glass door repairs, wheels, tracks, handles & locks, screen, we’re here to…read moreserve Jacksonville area with the most professional service, we can fix any sliding door in any condition .

Not only did he show up early he was done fixing my gutter quickly and it was high quality work…read more Would definitely call again!

I hired Roman to install custom wood shelves in two closets, hang blinds we had purchased online,…read moreand install new baseboards in a bedroom after we replaced the flooring. His workmanship was outstanding. Roman responded quickly to my inquiry, provided a fair quote promptly, and was always on time. He arrived with a clear plan, worked efficiently, and completed the job in a timely manner without sacrificing quality. The shelves look custom-built, the blinds were installed perfectly, and the baseboards were finished with great attention to detail. Everything looks clean, professional, and exactly how we envisioned it. I was extremely pleased with the results and will definitely keep him on speed dial for future projects. I highly recommend him to anyone looking for a reliable, skilled handyman.

Mike Alton and Competition Doors and Windows is one of the nicest and most honest person I have…read moredealt with for Garage Doors and window replacement. Just tonight he had one of his associates come to fix a broken hinge on my garage door that I called him about this morning! You can't go wrong with Competition!

Mike instslled our garage door opener years ago and we have been calling him anytime we need…read moreservice for our garage door. Every time, Mike was able to fit us in quickly and completed the work at a fair price. He is reliable and honest. I highly recommend Competition Door Sales!

I am very pleased with Morgan Exteriors Jacksonville! I had all the windows in my house replaced…read more My salesperson, Heather V. was very knowledgeable and took time to explain the product and my options. Lisa, the project manager was helpful and always available when I had questions. My installers, Rickie and Rochelle were phenomenal and spent time on the details! I enjoyed working with all the Morgan folks, got a great deal and I would highly recommend this company!!

We had cabinets and countertops replaced in the kitchen and two bathrooms. The original installer…read morerushed to complete the install. As a result, the crown molding was installed upside down, doors were not aligned, trim was missing, some plumbing fixtures were not tightened, touch up paint did not match the cabinets, you could see light between the cabinet and the crown molding, and more. I have several emails back and forth between several email addresses starting in November, 2024. After MANY exchanges of emails, pictures of bad workmanship, phone calls with another representative, we finally had another person come out a couple of times. His first visit was to see what needed completed. The next visit he replaced the crown molding. But even with his work, you could look up the cabinet and see daylight between the cabinet and the crown molding. He told us he would be back. I have traded many messages over several months, and finally I was ignored. No responses to my text messages. This guy left an opened caulking gun on top of one of the cabinets. From a failed attempt to put black caulking between the crown molding and cabinet. The cabinets are gray. I understand Morgan Exteriors was trying to expand into Jacksonville, Fl. I understand the difficulties with getting installers, and/or subcontractors. But this experience was not good. After more emails from me in March 2026, I am now being ignored by Morgan as well. At this point, I don't want anyone from, or representing Morgan to return to our house. I can't trust that it would cause more harm than good. I'll have to find someone on my own to fix the issues at my expense. I cannot just let it go without other people knowing about our experience. This may be specific to Jacksonville, Florida. I cannot just walk away without saying something.

Mark Davis was fantastic to work with. They provided all of our windows and doors for our custom…read morehome and we could not be more happy with the service they provided. Mark helped us save money and pick the best windows for function for the space. We had a lot of unique windows and different types of glass we wanted. They even created a custom kitchen "show case" window that was inspired by my grandparents home. The pricing was great, the service was fantastic and the installation was really smooth. One window came broken and they fixed it no problem at all!

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

I had to put a lot of thought into this review because the installers were phenomenal! Their high…read morelevel of customer service and attention to detail were very much appreciated. However, management on the other hand, not as happy with. To begin with I ordered the windows and doors April 2025 with the expectation that they would be installed in early July 2025. The windows and doors did not get installed until mid September 2025 and the master bedroom window was not measured correctly. Though promised it would be early October, It did not come until late November. Moreover, the screens were not correct so they had to be ordered. They didn't come in until the end of December. However, not all the screens had the right size they had to be re-order twice and finally April 2026, exactly 12 months later it finally was done. I had spoken with the manager and out of respect will not use his name who asked what type of discount did I want because I explained with all the patience I exhibited and the time it has taken for all of this to be done, a discount was very much warranted. After numerous discussions, the level of discount was dismal and honestly almost a slap in the face. He tried to explain to me why I didn't need one. He tried to justify why the price I paid was sufficient, but I reminded him it took him 12 months three tries for the screens two tries for the window and I never once complained. I was patient however he started to get a bit of an attitude like he was doing me a favor. At the end of the day, the installers get 10 stars, the manager I spoke with gets one star so I gave an overall two to be nice. Keyword nice when it comes to the manager. He was not very customer centered and really felt that I was putting him out despite the fact that I had to wait one full year for them to deliver on service.

Promises Kept! Window World and their service team of Ian and Mike and fixed my windows several…read moretimes! They are professional, fast and get the Job Done Right! I recommend this company highly.