We got all windows replaced for our house. Price was great. Service was great. Installation was…read moregreat. Paella windows are great. We love the big living room window that replaced 3 slider windows. We strongly recommend this business.

I can't say enough good things about this company. I just had them replace our 2 entry doors and…read morethey did an amazing job from first contact to completion. Sam did the actually work and was professional and thorough. They replaced some large windows for us a couple of years ago so I was confident they would do just as outstanding a job on the doors and I was right.

We called New South Windows through replace our old 1973 aluminum single pane windows. Stephen…read moreZito, our sales representative was wonderful, very knowledgeable and initially presented us with an unbelievably expensive quote. As I began to tell him that it wasn't in my budget, he kept finding discounts and the price kept going down. We talked about the other quotes that I had received and the price was lowered one final time. We paid a 33% deposit and the deal was done. A few days later someone came out to test for lead paint, and to verify the measurements. It took what seemed like a long time to manufacture the 10 large windows, (4 months) but when they received any updates the office staff communicated with me. I was expecting 4-8 weeks. These windows were custom made, and the installation team all worked directly for New South Windows. So they all worked together well. The windows install was completely wrapped up in 5-6 hours. The 3 man crew knew what they were doing. One guy demolished the old windows, carefully removing the individual window pains so as to minimize the broken glass. The other 2 worked on the installation of the new windows, one working inside and one working outside. They worked diligently cleaning as they went. Bravo to Robert and his crew. After the installation was completed, I paid the remaining balance. The county building inspector came and was very satisfied with the installation. He verified the windows were all working and installed properly even measuring the distance between screws and comparing it to the architectural drawings. He said that New South has some of the best and cleanest installations that he sees. The service department at New South then came out to check over the installation, to install the caps and covers, which conceal the screws. Two of my windows had damaged /missing screen frames and the service department is on it. I will update when they make good on replacing the screens. My wife and I are very pleased.

Mismeasured, leaky disaster. STAY AWAY! The staff are great, but the product and design, a scam!…read more$35k in damages after a faulty product. Go with Home Depot, they don't get a commission.. just a sale.

The windows are beautiful, just what we wanted. The entire staff that we dealt with were very…read morehelpful and happy to help you. And I can't say enough about how good the installers were efficient and quick when installing the windows. they also told us the best way to take care of the windows, so we would have them for a long time. I highly recommend Performance Windows. Maureen B.

I am very pleased with my new windows. I can, at last, open windows to enjoy the fresh air…read more Everyone I dealt with in this project, Wadson, my initial contact and Cody who did the final inspection were very professional and pleasant to deal with. I can't say enough about Jason and Chris, the installers. I thoroughly enjoyed having the around all day. They went about their work in a very professional manner and yet were very friendly and outgoing, answering all my questions. The experience was refreshing to say the least and I am really enjoying my beautiful new windows.

Quality window at a great price. Also a big shoutout to the Fernando's crew as they walked me…read morethrough the work being done and assured me of anything that could be a problem and how it can be fixed. Professionalism and communication is what I like to see!!!!

We hired Pella for a turnkey window and door project: new windows and doors in our home addition,…read moreplus replacement windows in the main house. Installation began July 6, 2026. As of September 22, the job is far from complete and communication has broken down entirely. Problems started on day one. The subcontracted installation crew arrived unaware they were replacing existing windows in addition to installing the new ones. They left our home a wreck: blinds taken down with parts scattered around, window sills removed (many still not reinstalled), and plaster and drywall damaged. Pella sent a crew to repair the drywall, but the work was so poor our general contractor had his own drywall sub finish it. A roughly 6-foot window shattered during installation, and a second shattered on its own about two weeks later. Neither has been replaced. Outstanding issues include: Locks that don't work and missing door handles Premium doors ordered factory-painted inside and out, delivered painted only on the exterior. Pella offered field painting instead, which we agreed to evaluate before requesting replacement, but the painter never showed up. Trim covering the window screws, promised after inspection, never installed Two large windows with missing or incomplete interior caulking Unfilled screw holes in the door jambs Throughout the project, our sales rep has been extremely difficult to reach. Neither we nor our GC have heard back from him in weeks despite repeated calls and texts. For a premium brand sold as a turnkey installation, this has been an awful experience. I can't recommend Pella. Order: 0655TSLR26

From talking to Crystal at the office and through the whole process everything went very well.i was…read morevery happy with Matt Ben and Seth.they communicated with me and they worked as a team!couldn't be happier.!I love my new windows.

Requested an in-home estimate appointment, online, for a patio door replacement. Received a prompt…read moreemail response on 9/17/22 that a rep would contact me. Received the call, was told the date requested was available but no one could come out until 1:30pm. I accepted the 1:30pm time slot and looked forward to the date. On the scheduled date & time, 09/27 1:30pm we were waiting. 1:50pm No call-No sho so called Window world and told THERE WAS NO APPOINTMENT MADE US! Asked if I'd like to reschedule, NO, thanks. We'd wasted enough time with Window World already and think this failure on this part may be indicative of the service we may have received if they had shown up.

Mike came right out was Super Fast, Very Friendly and had my sliding glass door working like BRAND…read moreNEW!!! I would DEFINITELY RECOMMEND this company!!!! Thanks Mike!!!

From the owner: Specialized in sliding glass door repairs, wheels, tracks, handles & locks, screen, we’re here to…read moreserve Jacksonville area with the most professional service, we can fix any sliding door in any condition .

Our experience with Renewal By Anderson was top notch. Being a very experienced contractor myself,…read moreI always had a hard time letting " someone else" work on my house. Not so with these guys; from the awesome guidance of our salesman, Jaxson Iliff (who is super knowledgeable about his products) to the talented install team, nothing was a problem. Once we decided what we wanted, an install date was scheduled. Communication was also great. Jaxson kept us up to date on everything from production time to install. He even stopped by that day to check that we were satisfied! I would honestly and wholeheartedly recommend Renewal By Anderson to anyone who is looking for a quality product with a professional install. And make sure to ask for Jaxson! You will love them!

John Dezelan came out for my quote was real nice answered all my questions. Then blew my phone up…read moreand chewed me out for my survey answers. Told me if I wasn't going to give him less than 9s then don't do the survey. Hung up on him and he continued to blow my phone up. If I could I would go back and rate him 1s so unproffessional. Won't be doing business with them.

Mark Davis was fantastic to work with. They provided all of our windows and doors for our custom…read morehome and we could not be more happy with the service they provided. Mark helped us save money and pick the best windows for function for the space. We had a lot of unique windows and different types of glass we wanted. They even created a custom kitchen "show case" window that was inspired by my grandparents home. The pricing was great, the service was fantastic and the installation was really smooth. One window came broken and they fixed it no problem at all!

Amazing company they just replaced my front door. The pricing was great and so was the services I…read morereceived.

Excellent Window Installation Experience!…read more We had an excellent experience from start to finish with our window and sliding glass door installation. The entire process was smooth, professional, and stress-free. Ryan Alwardt was our sales professional and came highly recommended by friends of ours. He listened to our needs and made suggestions along the way. He gave us a timeline when we could expect installation. They actually beat that timeline! Rickie Mathis arrived on time, worked efficiently, and paid close attention to detail. He was so friendly and knowledgeable, and made sure everything was installed properly and cleaned up before he left. Per my husband's instructions, he stopped along the way to show my husband where repairs might be needed. Rickie moved to another window to give my husband time to complete those minor repairs. We are extremely happy with the quality of our new windows and door and the overall workmanship. The difference in appearance and comfort is fantastic! We highly recommend this company to anyone considering new windows. **Great service, great workmanship, and a great experience!**

American Window Products did a great job for us. They showed up on time and installed our new…read morewindows quickly and efficiently. The windows are excellent quality and their cost was very reasonable. Best of all, the new windows have made our older home look young again!

I have had one sliding door that has been jammed for 4 years and 1 that has not been sliding…read moreproperly for about a year. I was afraid of finding professional help over what I thought it was going to cost. Mason was a true pro, he communicated well and showed up on time with a crew. They fixed my door in about 15-20' and all for under $300. I couldn't be happier with this service and recommend them wholeheartedly.

Called ASGDR to fix a sliding glass door that had the roller fall off. They were available to…read morearrive earlier than originally expected which was great so Mason & two other men arrived about 9:20am today, Friday, May 15th. They had the door repaired in about 15 minutes. Unbelievably fast. Mason Ball is a great repairman & has excellent people working alongside him. They were professional, courteous & the price for the repair was fair. Hope I don't need another repair but would certainly call them again if needed. I highly recommend this business.